Helt greit hotell, kort vei til t-bane og Central park. Rommet var fint, men trangt. Det samme med badet. Liten heis for så stort hotell / så mange mennesker, måtte vente mye. Største minuset var bråkete aircondition.
Beliggenheten var meget bra. Området var stille og rolig. God service hos de ansatte.
Hotellpersonalet var vennlige, renholdet bra. Beliggenheten ok hvis man synes det er greit å bo litt utenfor "gryta", metrostasjon like ved. Ingen trafikkstøy. Inngangspartiet er under oppussing, men gir et dårlig førsteinntrykk slik det fremstår nå. Badet var trangt og slitent, og ett lite bad for 2 rom var i minste laget. Korridorene var trange og heisene små og utrolig trege, noe som gjorde det vanskelig å manøvrere seg inn med bagasje. Det var også vanskelig å orientere seg inne i hotellet pga trange korridorer og flere trapper. I en akuttsituasjon kan dette bli farlig. Airconditionanlegget kunne ikke reguleres og var svært bråkete. Internettforbindelsen på rommet var dårlig.
Sentralt og rolig beliggende Nei
Loved the reseption area, the service. The hotel smelled so nice/fresh. Nice rooftop terrasse, always avaliable to the guests until over midnight, internet access also working on the terrasse. loved the sourranding area, walking distance to Central park and to subway stations. Happy for getting upgrade/better room when complaned about the size of the room compared to what we asked for. The consierge service: unprecise and gave wrongful information conserning taxi prices and advice on how to get around.
Fin beliggenhet nær Central Park Air condition på vårt rom fungerte ikke og ble ikke reparert selv på forespørsel. Det var hetebølge i NY på dette tidspunktet- Vi brukte også flere timer på å få ekstra seng på rommet til vårt barn selv omdet var sent på kvelden og langt over leggetid. Dårlig service!
Nærhet til subway, Gammelt, slitt og trangt
veldig sentralt,metro stasjon rett over gata. Og rimelig. og veldig hyggelig betjening.
Rent, pent og billig.. Små rom, men det har vel ikke noe å si når man bare skal innom å sove.. Rent og godt sengtøy og rene bad... Hyggelig personale..
Rommene er små, gamle og slitt. Fungerer utmerket så lenge du kun skal ha et sted og sove og dusje. Personalet er hjelpsomme og beliggenheten 50 meter fra metro er perfekt Sengene knirket veldig, så ørepropper kan være en fordel. Sengen var heller ikke den beste og kunne med fordel vært skiftet
beliggenheten, roomservice Dårlig standard på ventilasjonsanlegget, bråkte mye på enkelte rom jeg sjekket
God beliggenhet og helt stille på rommet, hørte ingenting fra andre rom. God standard. Litt lite imøtekomne i resepsjonen. Interiøret på hotellet var veldig mørkt, selv om det var moderne.
Nydelig hotell og hyggelig ansatte som var serviceminded til enhver tid. Rommet hadde fin utsmykning med koselig omgivelser. Veldig sentralt, nær Central Park og alle andre shoppingmål. Anbefales på det sterkeste.
Beligenheten var upåklagelig, rett over gaten fra Central park. De ansatte var serviceinnstilt og hjalp oss med alt mulig.
beliggenheten var utmerket, flott hotell. Romservice var flott, og bra service til alle tider. Det burde opplyses om stoerrelse paa hotellrommet, dette var mye mindre enn vi trodde.
the kindness of the hotel staff.
Friendly staff, location and the upgrade I was given was a wonderful surprise. No complaints.
Hotel is in an excellent location. Two blocks away from Central Park, near subway and great restaurants. Hotel Staff very pleasant and professional, Concierge was great. Hotel room was spacious and very clean. Requested room not available (plumbing), alternate room was very accommodating. Later check out.
Comfortable although small room with 2 standard double beds - quiet apart from drown of airconditioning outside. Staff all very friendly and helpful. Excellent location very close to subway, Central Park and Natural History Museum. .
I liked the sitting room area. The fact the room was quiet, despite being on a busy avenue and street. It was suitable for our family gathering.. It was overpriced for the neighborhood and for the amenities offered.
Superb location on upper West side. Excellent staff including concierge service. Good, clean, room with turn down service and appropriate amenities.
high quality establishment with attractive look and feel in excellent location
convience My key did not work the night before I had to leave the next day but your staff fixed it.
I was very pleased with my stay at the Lucerne. The room, though small, was very comfortable. I was particularly impressed by the comfort of the mattress, pillows and linens. Our in room coffee maker was not in the room at check in. We did not realize until the second day that we could request it from the desk.
Conveniently located (center of Manhattan, near Central Park) and easily reached by driving. As it was an older hotel the rooms are compact by current standards but still confortable for one (perhaps cozy for two).
Vi hadde ikke så høye forventninger om hotellet ettersom vi betalte såpass lite, men det var bedre enn noen av oss hadde forventet. Servicen var suveren, (slet litt ettersom alle de ansatte originalt var spansktalende,) men det ordnet seg alltid til slutt og de hjalp oss med alt fra helikoptertur til å komme oss rundt på metroen. det var rent og ryddig, og kjempekoselig med bra beliggenhet til metroen og central park.
God seng. Eget bad, ok prisklasse! Koselig område rett ved Central Park. Kort vei til kommunikasjonsmidler. Rolig hotell med isbitmaskin i gangen! Lite rom. Litt langt fra sentrumskjernen
Kort avstand til subway stasjon. Lite støy om nettene. 2 renseri rett utenfor døren for vask av privattøy. Rommet var veldig lite, en dobbeltseng og ett nattbord var alt det som fantes av møbler. Lite serviceinnstilt personale.
Greit om vinteren, men det er ikke AC noe som vil begrense komfort om sommeren. Fin beliggenhet og greit rom om en er alene eller et par med relativt lite bagasje. Koselig AC burde være på rommet. Det er naturlig i New York om sommeren
Ingenting. Et forferdelig rom, ikke antydning til lunk i vannet, så det å dusje var for eksempel umulig. Ellers står ikke dette hotellet i forhold til den flotte beskrivelsen de har på sine hjemmesider. Anbefales absolutt ikke. Annonseringen står ikke i forhold til hva man får.
Fint strøk av New York,kort vei til subway og gode resturanter.Vi var veldig fornøyd med personale, som var hjelpsomme og hyggelige.
Det er ikke så bra standard, men man har råd til å bo der, og hotellet har en utrolig flott belliggenhet om man vil bo i New York i fredelige omgivelser - og slippe unna støyen rundt Times Square. Bare et steinkast fra Central Park. Men skulle gjerne hatt litt høyere standard for samme pris. Savner frokost på hotellet. Frokost på hotellet.
Nærhet til sentum/central park
The hotel was located in a good spot for visiting NYC. Its location to many attractions is great. Help with parking facilities would have helped. it seemed you were pretty much on your own for parking.
I was at this hotel for 3 nights and enjoyed in the early fall on my own little party vacation. Very clean and good price. One front desk employee was rude but the other couldn't have been any nicer and helpful so just know who to go to. The staff was also the only knock I had or had read about in my research for the trip. Night life was younger about a $15-$20 cab ride away but day time had plenty to offer. Well worth price and would go again with a date.
Great location for the finish of the New York City Marathon. Comfortable beds. No free wifi in the rooms and only one internet access in the lobby.No facilities for tea /coffee in the room. Room was overly hot and cooling fan rather noisy. Breakfast choice was a bit limited
Ok standard and clean rooms. Very good location near Central park and 1/2 block from subway on 81st. Small rooms and unfriendly night staff.
The location is excellent. It is right across the street from The American Museum of Natural History and adjacent to Central Park. The neighborhood is great--lots of families out walking and lots of dogs. There are lots of restaurants within walking distance. I am a middle-age female, and I walked around at night and felt safe. Also, a subway stop is across the street. I had a car, and I parked overnight at the museum garage for $26 per night. The hotel was quiet, and the staff was friendly. The room I stayed in was adequate, but it was not as luxurious as the picture on the website. The desk chair was worn out. Very small TV . Had to pay for internet service and had tech problems with it. The bathroom was clean, but a bit small and quaint--like staying at my great aunt's home. The air conditioning ran full blast the whole time, and still the room was too warm and stuffy for me to sleep comfortably. My room was on the 7th floor and I had to take the elevator to either the 3rd or 11th floor to get ice every day. Also, soda and snack machines are on different floors. Too much hassle!
Great service and close to many destinations
Location was excellent. Cabs, metro all accessable. Lots of good places to eat and shop that were close by. Lots of park greenery to make it relaxing. Atmosphere of the hotel and clientelle are very friendly.
The bedroom is luxurious. Having the sitting room with a second TV was great- have not seen that elsewhere..Loved having open parking across the street at the Museum of Natural History. Many good restaurants nearby. And Central Park- I thought the welcome was thin- they did not tell us that breakfast could be had on Floor 2- even just coffee. Did not have coffee pots in room-I missed that.
Visited Central Park and the us Open tennis tournament. Both were very accessible from the hotel - either a short walk or via the subway. Would definitely stay there again.
the area the access to the park and nothing else they did not switch on the heating when we asked, the answers of the staff were always like in a bad mood. its a pitty that we extend our stay for another 4 nigths when we arrived
I liked the location next to Central Park. I was given a lower-grade room with twin single beds instead of twin double beds initially. On questioning why the response from front desk had an air of "we almost got away with it" and "we are doing you a favor moving you into the better room." I had to book a room online because obstacles and excuses were given when I tried to amend my booking slightly.
A well thought out room layout (jr suite) and everything clean and working. Very friendly employees. An effortless hotel experience where you can tell they are sweating the details. it's not a great room lobby hotel and the views aren't city vistas. But if you value functional comfort Trump Int'l is the best value at the higher end of NYC hotels.
In addition to the beautiful suite and comfortable bed the hotel staff makes the guest feel welcome and at home. I highly recommend this hotel if you want luxury, a feeling of warmth and friendliness, and safety.
My wife and I were in town for an awards ceremony and wanted to have a special first class stay near Central Park. The hotel was so nice and the staff were friendly and very accommodating. They even provided us with a limo ride to our event with just a quick call to the front desk. Everything was first rate and the room, view, and decor was very upscale adding to the New York experience. The location was within walking distance to all the best shops, dining, and attractions so that we did not need a cab while we were there. The best part was a view of central park and the room was very quiet with no typical street noise or horns blowing during the night.
Great location, bed was comfortable, TV was nice, clean for age of hotel, sheets and pillows were comfortable. Very Dated! Poor quality construction. bathroom WAY TOO SMALL. Bedroom HOT, Living Room FREEZING! Asked to fix 3 day in a row...finally changed rooms.I could NOT HAVE BEEN FIRST? Old towels, cracked toilet, dated fixtures. $70 half bottle wine?
personalet var utrolig hjelpsomme og hyggelige, helt fantastiske. jeg glemte passet og de kom med taxi ut til flyplassen med det (jeg betalte selfølgelig taxi selv men ikke noe annet) nytt gulvbelegg på rommet. Toalett var tett flere ganger.
Koselig stue med flere TV'er som viste filmer hele dognet. De hadde satt ut en stor poppcorn maskin og poser til a forsyne seg av. Flunkende nye (mars2008) hvitevarer i borstet stal. Dusjen og WC var pa samme rom - det ble litt mye venting i de presede tidene. Litt trist a se at WC i stuen som var helt nyoppusset hadde kvalitetsfeil, las som ikke fungerete, odelagt dorullholder, lost dosete.
Kjøkkenkrok med mulighet for matlaging og kjempefint supermarked åpent 08 - 23 tvers over gaten. Utmerket beliggenhet i forhold til Metro og Central Park. Cafe og Starbucks ved siden av. Nytt eksemplar av Time Out lå på rommet da vi kom
Beliggenheten var perfekt. Rommene er romslige og vi likte spesielt at 4 personer kan være sammen i en suite.Kjøkkenkroken fungerte flott og vi spiste frokost der hver dag. Badet var litt trangt.
Store rom (liten leilighet)
rimelig pris, fin beliggenhet like ved Zabars (en kjent matforretning/kafe), rett ved et fint parkområde ved Hudson river, nær bussforbindelse og metro. nye gulvtepper!
Dette er et godt alternativ for de som vil bo rimelig på Manhattan. Vi bodde i 4-manns-suiten, og det var helt OK rom. Vannet var varmt og hadde bra trykk. Badet var lite, og det var tilløp til mugg mellom flisene. Rommene er svært små, men det går greit å sove der. Ikke helt 100% aircondition, så det kan bli varmt om natten.
Great place to stay if you are traveling alone to NYC Na
you expect little of a hostel in N-Y city and this one made the $40 a lot more than just a night in a budget accomodation! I have been in far more expensive hostels in the City and they are no match for this one. Definitely recommended.
Staff is very helpful, good breakfast.
Awesome staff, nice rooms, relaxed area, lots of fun! Im going back
Staff were extremely friendly and very helpful. There was an upbeat, friendly atmosphere in the hostel. It's in a nice, safe area of New York, within easy reach (about 5 mins stroll) of the subway and Central Park. The breakfast was nice in the mornings. Very uncomfortable beds. Showers and toilets were few and far between. $4 charge to store bags after you've checked out, even if you only need to store them for a couple of hours. We paid the fee and left our bags for 3 hours and when we came back they had just been slung to the back of the storage a rea and other bags had been chucked on top. I wouldn't have minded that happening if the storage had been free (after all, the bags were about to be flung around by an airline) but if you pay someone to look after your property, I think you're entitled to expect more care than that to be taken
I am sorry but all i liked was the staff, very friendly and helpful when needed. The beds were very small and not very comfortable,there was only one toilet at the end of the hall and the showers, also at the end of the hall, were disgusting
The staff was friendly, the room was clean but small. The showers on our floor did not work so we had to use showers on other floors. The tiolets and dryer were very loud. The doors are very modern with digital-card (no keys). Close to subway-station and delis (food, drinks). Breakfast was poor (coffee, flakes, bread, bad juice..) Showers, breakfast, the heating wasn't working most of the time (fortunately it was around 10-20 degrees in october..)
It's a pretty cheap deal, 30 per night in the 4 person room, and i think there are even cheaper rooms with more people in them. You we'll make a lot of new friends and they have activities going on like stand-up comedy and organized nights to go to the clubs around. They place is run by international staff, there's a latino guy with cocky behavior. Rest of the people are nice and willing to help. My key never worked, i had to go like 4 times to the front desk to make it work (of course there was always the cocky latino dude there.... really annoying, he even pretends to speak good english and italian... he couldn't be farer). Rooms are really tiny, the 4 person room is really small, u dont have place to put your suitcase. There are two lockers for 4 people!!.. does it make sense?, not to me!. So basically is first come first served. Bathroom .... it's better if u don't have to use them.
Fint opphold men tilgjengligheten for rullestolbruker i forhold til bad/toalett var svært vanskelig. Det samme dårlig tilgjengelighet bad/toalett
Tv, internett og beliggenhet like ved Broadway. Kjøleskap. Kaffetrakter og mikrobølgeovn på rommet Trenger nytt gulvteppe.
Beliggenheten var god. Til å være 2 stjernes hotell, var det ikke så verst.
Sentral beliggenhet. Stille og fredelig på rommet. Lite rom, badet var svært lite.
Nære til Metro-stasjon, rett til Times Square med forbindelse til andre linjer i Metro-systemet. Stille og rolig strøk, trygt og bevege seg og utsikt på rommet. Heis til alle etasjer. Oppbevaring av bagasje ved avreise. Det står i informasjon om hotellet at det er gratis wifi, noe som ikke er tilfelle. Sengene er Queen-size som gjør de litt for små og dele. Madrassen var dessuten litt hard.
The young lady who worked at the front desk on mornings need a little bit of training in customer service and the experience would have been excellent for my purpose of business. Completely unsatisfied with the way she spoke to my mother. No respect. My mother called me in distress. The clerk was right about what she was trying to communicate and I accepted that as my responsibility, and rectified it. But speaking to my mother as if she is poor and can't afford their room (which we only stayed at for location purposes) is unacceptable. She is dangerous to your establishment if she remains untrained since you never know who your establishment will entertain. Your establishment should be grateful that the other woman, who works on afternoons, is the darling that she is. Good choice for business.
Finding a hotel in Manhattan for that price is hard. It isn't very fancy, but has the basics. If you are in NYC for a short trip, and you're mostly running around outside and you come to sleep only, this is perfect for you. The heater has no settings in which you can change its flow; by the middle of the night, we were all sweating and sleeping with our clothes off. Given it is winter, I can't complain too much. Standard double beds, tv with no decent channels, wifi you pay for separately, a wardrobe for your suits to hang, a little coffee table and a nice bathroom.
The staff was very welcoming. Everything was clean and comfortable.
I didnt liked anything at all, its was de worst experience someone could ever have. I even left the hotel as soon as I got to see my room m, didnt care about the non refundable thing. The staff was not friendly, there were beds all over the aisle, the room and the bathroom were both disgusting. The photos were so different than the real thing. Plus, the entire place smelled so bad.
I'll never understand people who book a cheap stay and expect the Four Seasons. I feel we received a great value for the money in one of the most expensive cities in the US, which allowed us to maximize our trip. The staff was super friendly, helpful and even fun. That being said, if you are put off by a desk person kicking back with their feet on the desk and smelling herbal scents drifting from the back room, this place is not for you. If you are put off by worn finishes, tilted floors, or lack of amenities – this place is not for you. For an amazing rate we received a clean, comfortable bed, a friendly staff, a place right on the subway line, and we never saw an unwanted critter. We always felt safe walking to and from the subway even well past midnight (however we are rather "street smart" for lack of a better term). If you are only going to be in the room to shower and sleep, why spend hundreds of dollars a night? (Talking to my fellow 99%ers here). I've stayed in everything from luxury hotels to sub-grade highway motels, and this place is more than adequate for the money. If you are looking for luxury, spend more. Much more. If you are a smart traveler, you can feel comfortable booking here. The only thing I wish for is that the hotel could pick up and move south of 59th St., but of course the price would go up! 15-20 minutes on the subway isn't bad to get downtown.
The staff was friendly and attentive. The price is hard to beat in NYC without going to a worse part of town or staying at a hostel. Having a full bed (a touch firm), a TV, window, and own shower and toilet was great. Three blocks from subway (A,C) lines. It's hard to complain because of the price. Room was decently clean. Elevator is slow.
The doorman was friendly and tried to be helpful. No one seemed willing to really help when we had a problem. We had to call every day to get a complete set of hand towels, bath clothes and regular towels. The plugin would not keep the items plugged into them. My hairdryer plug kept falling out. The bathroom fan, which had to come on with the light, was so loud it gave me a headache. You have to let the water run for several minutes before it even tries to get hot. They don't have ABC on the TV. I asked if they didn't have it or I just wasn't working the TV right. The lady at the front said she didn't know if they had it or not and didn't know how to find out. You have to pay $10 for 24 hours of Internet service. Called the front desk and let it ring at least 30 times. She didn't answer. Went down stairs and she is sitting at the front desk. Just didn't want to answer the phone I guess.
Good value and great location. Great staff and security as well. Clean sheets and passable furniture. This is definitely an alternative to the el cheapo rooms in the East Village and felt safe at all hours. I would recommend this place again when traveling on a tight budget. The glass shower doors afford no privacy when showering. Don't know how the women's showers are configured, but for the guys, it's three next to each other across from the sinks/mirrors. I was brushing my teeth at the mirror facing the mirror and the guy behind me in the shower was, well I had to close my eyes. Also be advised that this is a really nice hostel, so expect loud kids late into the night. However, never enough to wake me up (I was there for five nights).
Sheets and a blanket was a pleasent surprise! Also cleaning every day was luxury thing. Room was warm and the hallways were in good condition. Bed was comfy too. Staff in helpful and you can enter the guesthouse anytime. The toilet at the 9th floor is hidious. There was some little bugs flying, I thought that okay whatever, but when I saw a cocroach I thought this is too much. You can use the swimming pools showers and toilets, they are renovated and in excellent condition.
The whole place in general is very safe and monitored. So the safety problem doesnt really exist there. The windows open to provide fresh air. Lots of bathrooms. Easy area to get out of and get to whereever you need to be. However, they have a curfew, a human body limit per room and will try to charge you for as much as possible during your stay. I had to rent a DOUBLE bed room because i had a friend stay over (which apparently isnt allowed). No food, only 99c soap to shower with and no ventelation in bathrooms. staff is rude at any chance they get and the other guests staying there weren't any better. They even charge you per bag if you want to leave your bags in the locker room.
The location was perfect as we were across the street from Central Park, close to Lincoln Center, Columbus Square, and other great cites in the city. The staff was very friendly, and I appreciated the fact that there was a security desk in the lobby. The beds were surprisingly comfortable for being bunk beds and the room was very quiet as our window faced away from the street. The shared bathroom and showers were a bit of a challenge, but, considering the price, wasn't too bad just inconvenient.