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Clean, friendly staff and based in a good location
Privacy and friendliness of staff
nothing. the person on the phone was super rude. it was late and obviously they could give to shits that it's raining and it's 11pm and you've double booked me. im sure this place in nice but c'mon. you don't double book and make it seem like it's the customer's fault. and then don't help them book another hotel or motel or whatever. god knows if i even got my money back. don't really care. thanks guys.
The location I'm no picky guy, but it's definitely an experience to sleep in a room that is 21 square feet ( 6' by 3.5' ). It's always a question of the 'bang for the buck', and I'd rather pay $90 on groupon for 100+ square feet with my own space rather than $50 for 21 square feet.
Location is ok The rooms do not have a roof, just because the owners think they are smart by selling you "privacy" but really all they do is set wood boards between beds, so you book a room and get a 60 bed room, noisy, smelly and the bathrooms are the worst I have seen in NY, had to change hotels but lost all money because it was non refundable of course.