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bra beliggenhet lytt og kansje litt dyrt
Sentralt hotell, god standard. Mye for pengene.
Sentralt, 100 meter til Penn street station. Gode senger og grei standard på rommet.
Kjempebra beliggenhet. Dårlig renhold.Mye råte i trevirke på rommet. Støyende aircondition, defekt vask på rommet, defekt kleskap på rommet.
Veldig greit. Gammelt slitt hotell, med hyggelig personell. Helt greit til overnatting
Gode senger Uhøflig mottagelse - fant ikke reservasjonen vår- ikke hennes problem. Fant den etter 20 minutters leting. Etter det var det greit nok.Hotellet noe slitt og en del støy fra gatemiljøet utenfor.
Det eneste grunnen til og velge dette hotellet er bra belligenhet i forhold til pris til NY og være i alle fall. Veldig slitent og dårlig vedlikeholdt hotell med untak av heisene og lobbyen. Rengjøringen var heller ikke god.
Det jeg likte best under mitt opphold på Hotel Pennsylvania i New York var beliggenheten hotellet hadde Renholdet på hotellrommene var svært dårlig.
I didnt like anything about it. I reserve a room with 2 Queen Size bed when we get there it wasn't reserve for us awful experience the man in the front desk he suggest his going to look for another hotel but we were so tired we just need to relax.
Front desk was wonderful, just things beyond their control occurred. Shower in our room squirted from wall even after repair man tried to fix, had to change rooms, delay in getting extra towels from housekeeping--the biggest and most noticeable is the cleaning staff does not know how to properly clean a room, wood floors not swept in rooms and the space between glass showers and sink have never been cleaned--whole bars of used soap, hair ties, wrappers and etc in the space-- just totally gross-- room 306!! They really need a lesson in how to clean a room!!!
I have stayed at the Tryp several times (perhaps 8-10x) over the past few years. Overall, the room size is good, price is good, nice little bar downstairs. Decent accommodations for the money. The staff was so horrible this time around. Just overall not accommodating. There was no hot water on the coldest day of the year. My husband took a freezing cold shower and the just put their hands up like oh well!
Close to subway stop A lot of noise in room hardwood floors and thin walls, makes for a noisy experience especially with the exit doors being slammed by housekeeping all day. Could hear full conversations in the rooms from neighbors
The best service and kindness help from the front desk lady impressed me , as the door keys were not working she took us to our room personally,
Great value! We had an enjoyable weekend visit to NYC with a group of friends. We stayed in a Premium Room with 2 Queen beds, and a pull-out sofa. It also had a mini-fridge and wet bar area. The room was huge, clean, and very comfortable with tons of windows. The location of the hotel was convenient to our weekend plans at MSG. Hotel lobby staff was friendly and helpful with restaurant recommendations. I would definitely stay at this hotel again, and would certainly recommend it to friends.
close to penn station I stayed for 4 nights. very loud and i'm talking about car trucks passing by it's people banging on trash cans and construction. The hotel is next door to a police station. room are good size but decor is modern cheap looking with dispensers for shampoo and body wash glued in the shower. I would not stay there again.
I like the new trend of wood floors, as used here. Seems cleaner. The rooms are very attractive, but less functional than others. The beds are very comfortable. There are lots of places to plug in devices (regular outlets and USB) in several places. Elevators are plentiful and efficient. Loved having a Keurig coffeemaker. I interacted little with staff, but all I encountered in the hallways were friendly. A little off the beaten track, which is good in the city. And right next to a police precinct, which made me feel extra safe. There was no drawer-storage in my room (the closet is elevated, so you can put things on the floor of that, plus belowe the closet are two cubbies - one with the iron/board and one with a safe, but not really convenient for clothing). There was no countertop space in the bathroom for cosmetics, etc. No minibar, which is a sign of 4* and up, to me. And all that is provided are paper coffee cups. Some people may like that they may be cleaner, but I like glass glasses, and ceramic cups. Since I brought a bottle of wine, I asked in the bar if I could have a wine glass to take to my room and the bartender said he wasn't allowed to give one to me. I had a problem turning my TV off with the remote (it would just come back on) and a late night call to the front desk was no help ("Just turn the volume all the way down.") I eventually found a power button on the TV, but the desk clerk should have suggested that. At check-in, the clerk was not unfriendly, but when he handed me my keycard, he didn't really explain anything about the facility (breakfast, etc.) like people usually do.
The location is awesome! The cleanliness and comfort of the room fit my needs well Front staff in evening is less than eager to communicate about the room availability and rates. I reserved the room via Kayak and the concept seemed foreign to the staff.
I was in town for a convention and found the location perfect. Staff was great which was a real plus given the small size of common area. The room was comfortable and I liked the wood floors. Rooms average to large size for NYC. Just want to commend the staff at the front desk, bell man, and breakfast staff all helpful and friendly. I think I saw a cast member from Law and Order staying at the hotel too. Better after hours food in the vending machines. It was out of colas at 9 on a Wednesday night, and limited snacks selection. It is NY so only had to walk a block to find what we wanted though. 35th is one way west and not cab friendly.
LOVED the place. By far the best value in the city! the room was perfect for our family! The bar and lounge in the lobby ROCKED! Roman, the bartender was great! The entire staff was super friendly! 5 STARS !!
The staff at the DoubleTree South Times Square is AWESOME! Friendly, helpful, bent over backwards to make my stay comfortable. Small room, ice machines not on every floor. SLOW elevators!
I can't say enough about how friendly the staff was!! Amazing Small rooms , but that's typical of many Manhattan hotels
Misinformation from concierge on where to park when we arrived at midnight. Construction noise outside our window all night with no warning or apology from hotel staff. Place is pretty crowded and dingy. Was not aware that Hilton did not give points if booked through kayak
Beds were comfortable. Bathroom was good sized with a large shower, but there was virtually no counter space and it was impossible to use the faucet and sink without splashing water outside the sink. The room had almost no drawer space. Two narrow and deep drawers and one letter drawer. Closet also very small. If you are staying more than a day or two, you will have to still live our of your suitcase. Speaking of suit cases - no place to put them to get them out of the way. Very poorly designed room/bathroom/furniture for counter space and drawers. Broken safety rail in shower - very dangerous! Nice breakfast - but constantly running out of plates, bowls, etc.
Got in late after the Bruce Springsteen concert and the front desk associate gave my friend and I each a bottle of water. Extra cookies on check out -- which are amazing by the way! Issue with two blow dryers.
We got our cookie, so we had that going for us... which was nice. Staff was curt and unwilling to accommodate a booking error that occurred. It didn't really seem like my business mattered much there. Won't be making any future reservations here.
Comfy bed with soft sheets, nice staff The ice machine didn't work
Great Location, comfy bed, staff was very nice and friendly. Linen was dirty no complimentary items in bathroom one face towel in bathroom no water to make coffee Early morning construction no fridge in room small room
Good location, helpful staff. Small room, even by NYC standards, heat was very difficult to regulate.
For the cost I don't see how you can charge what you do for these rooms when you can stay at the one at Times Square for the same amount and have a suite. You can barely walk by another person in these rooms. You charge WAY TOO MUCH for them!!!
We were there during the blizzard and the staff did a great job, especially like the restaurant!!!
Internet only in the lobby
El servicio es excelente, como también las facilidades. La realidad es que me encantó todo. Vuelvo a quedarme aqui.
I was really pleased about the accommodations on the hotel. Full kitchen was really useful. Personnel was kind in general (as long as a problem did not arise). I did not like the eggs for breakfast. Couple of packages were not received by hotel.
vi ble tatt i mot av så hyggelig betjening siden jeg hadde bodd der før oppgraderte de til en suite fornøyd med allt
Stort sett var jeg fornøyd med hotellet Det var slitt, men skulle pusses opp om kort tid.
Meget sentrak beliggenhet med tanke på mitt formål i New York Synes det begynner å bli vel slitt - kunne trenge en skikkelig renovasjon/fornyelse
Stort rom med deilige senger. Rent. Hjelpsom betjening. Beliggenhet ideell i forhold til sightseeing og shopping. Trafikkstøy, nabo med brannstasjon, men dette er jo New York! Kan trenge litt oppussing.
det ligger jo fint til midt på manhatten og hyggelig betjening og du får byttet rom hvis du ikke er fornøyd. som vi var denne gang. vi ville ha ett større bad og det fikk vi. nei i grunnen ikke
great location and friendly staff breakfast too overcrowded and hours are not convenient to traveling with teens and small children
Location was great. No.
Hot breakfeast was free and fantastic for free breakfeast Lots of construction near by
great customer service- front desk folks were great!! really bad breakfast- the powdered eggs were some of the worst I have had. Also, folks were reusing dirty plate, I acually forced a girl in line to get a new plate (so not sanitary!!), so they need signs up to remind folks to get a clean plate each trip!
Proximity to Madison Square Garden (it wasn't even a block). Rooftop deck, walking distance to the empire state. The room was spacious and clean. I appreciated the Pantene products in the bathroom.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Very clean. Close to everything. Reasonable price. Very small. No real view.
Modern clean friendly served full breakfast No
Amazing location! Literally across the street from Penn Station; only blocks from both the Javitz Center and Theatre District. The view across the south end of the island was breathtaking. My only complaint was lack to storage space for clothes/suitcases.
This guest did not leave comments about this hotel.
All holiday inn are the same and keep to the standard. Great place to stay and great value Nothing to do with the hotel,but that week was a bomb on 23rd Street. Kind of scary but the NYPD done everything to secure the area. At one time 29th Street was blocked but they made sure that I made my flight home.
We liked the convenience of the area. Easy to check in and out Complimentary breakfast was really good.. a lot of options. Staff was friendly Place was comfortable. All in all it was a good stay! I'd recommend. For the price we paid.. the room was very small... however, I expected this being as we were in a city. Sometimes it's just hard to grasp that.
The room was comfortable and the location was great.
Everything was clean, orderly. had a tv remote that went out... maintenance was dispatched in minutes, and immediately fixed the problem. also, enjoyed the fact that there was no night-time construction going on!
One of the staff tried to enter my room in the middle of the night. Said they mistook my room for housekeeping?! By myself so it was very scary
Breakfast inclusive Rooms were pretty clean and better looking than other nyc hotels. Lack of breakfast variety. - always sausage and eggs At night, regulat coffee is very bland and they put less coffee. Very low quality of coffee at night
Rooms were big for the price point and location, very comfortable and accommodating! Will definitely stay there again when going down for any event at the Garden - not even a 2 minute walk! :)
Very nice continental breakfast Hotel staff checked bags for late pickup All staff members were extemly cordial Everything met expectations
Outdoor seating for breakfast and relaxation. Great baggage storage after you check out while you see the City and no charge!
Staff friendliness, double beds, breakfast, price Room while clean could be fresher smelling but I am being really picky here
Room location was poor and extremely noisy. Staff was unwilling to accommodate change.
Location, decent sized room, clean There were pipes banging in the walls (or else construction elsewhere in the hotel) all night which kept us awake until 2:30am when we gave up and called and asked to switch rooms. To their credit, they moved us immediately and the new room was quieter.
Nytt og rent hotell, store rom med gode senger, relativt fredelig gate om natten, hyggelig personale. Ved frokosten ble utvalget ofte betydelig redusert en god stund før serveringen faktisk var slutt, dette bør ikke skje. Av litt mer spesiell karakter: Den lavere scoren for service/fasiliteter skyldes misnøye med tett toalett på hotellrommet, og hvor dette ikke ble tilfredsstillende fikset slik at det gjentok seg både dagen etter og dagen etter der. Bør heller ikke skje.
veldig sentralt, blid betjening, bra rom , litt for enkel frokost , men- veldig fornøyd -kanskje to personer til å ta seg av frokosten da det tok litt lang tid å fylle fatene når trafikken var stor
Vennlig og behjelpelig personal, grei frokost, veldig sentral beliggenhet.
Close to everything you want Noisy front desk radio
I love the theme behind this hotel: you're not there for the hotel, you are there for New York. The tiny rooms encourage you to be out all night and to enjoy the city for what it is, the city the never sleeps. This is not a hotel geared towards families, but it is projected towards young individuals who want to enjoy the night life and fast paced action of New York City. The employees know and encourage this behavior (they even hold onto your bags during the day after you check out for the day). There are shared bathrooms. This was not an inconvenience to me, but it might be for others who were not in the college scene or who want privacy.
Friendly staff Very few bathrooms amd showers Room was smaller than page depicted
It's was yuck
Loved the location. The staff was friendly. Dirty common areas. Shared bathroom for entire floor. Bath towels provided were a joke.