Location Everything other than location
We loved the layout of the room, the cleanliness, the speed of the elevators. Even staying directly next to the elevator wasn't a problem. Staff were very nice. The glass wall separating the bathroom from the bedroom is a big problem for us. I can't think of anyone I'd be comfortable staying in this room with. If I were alone, it'd be great.
It was my first trip to New York. I was really impressed by the staffs and everyone at Pod 39. Very efficient and valuable hotel in New York. The location is very convenience. The hotel room was comfortable for one person or two people. I'm surprised of how clean the room was. The hotel maintain the cleanliness very well. Very reasonable prices. I wish they had a small fridge.
I really enjoyed my stay at Pod39. The hotel was very nicely decorated, definitely a "trendy" hotel. I know they have many room options - I stayed in the bunk bed room which was very small and New York-like. The beds were really comfortable. I would most recommend this place for people traveling alone or with a small group (although the bigger rooms might be good for families - there is a bar/restaurant attached to the lobby, though, so keep that in mind). The price was quite good for an NYC hotel, and the location was great - I was able to walk to all the Broadway theatres as well as Koreatown near Herald Square. Also fairly close to a subway station and Grand Central. Overall I thoroughly enjoyed my stay here and would definitely stay here again! The room was so small there was no ironing board - I didn't ask the front desk what my options were because my clothes weren't that badly wrinkled, so there may be a way to get your clothes ironed. It's not that big of a deal, really!
Great shower and comfortable bed. Awesome location. Very small. Needed one more mirror and had a great place on the empty wall above the desk. Peep hole in the door had been pushed out and was filled with toilet paper. Bathroom sink was clogged up and wouldn't drain even after maintenance supposedly fixed it. Didn't have extra rolls of toilet paper and had to go to front desk to request more. Also no ice machine. Had to go downstairs to the bar and they looked at us like we were crazy when we ask them for a cup of ice.
Clean, compact and great for an overnight business trip You have to request an iron and ironing board ... other than that, it's fine.
location, honesty of one of the staff telling us not to eat there. e-mailed me one price, when I got to hotel, quoted me another price.
Sure the room was tight but the bed was comfortable and everything worked fine in the bathroom. The location is wonderful and so is the value. I will return. Bed was very comfortable and the bathroom facilities very good
In a city where 3 star hotels are above $250 per night, POD 39 rises at a fenominal location, with modern clean and fresh look at a fraction of the price.... Staff is excellent and the rooms are small- cruise ship size, but that's a great compromise for the bvenefits you get... HVAC system was great and the shower is the best ever.... Some of the electrical outlets didnt work and could not be fixed..
Great location, at an NYC cheap price. The room got completely dark at night. I couldn't hear much noise from the street or any noise from other rooms. The hotel itself was well kept and I felt safe. The comforter on the bed was only mostly clean, and the door to the bathroom was dirty also. You can clearly hear whatever is going on in the hallway, even when your door is closed. The bed wasn't sower comfortable.
Great location, yes the rooms are small hence the name Pod however you're in New York, you're not really spending much time in them. The rooms are very modern and the shower is great.
Hotellet ligger meget sentralt til i New York Litt oppussing snart hadde gjort seg. Men ellers OK.
Beliggenheten er bra og ok frokosten. Triste og slitte rom. kommer nok ikke til å velge dette hotellet neste gang.
Svært vennlig betjening i resepsjonen. Rask service. Concierge i lobby kunne skaffe billetter til alt mulig av transport og dagsturer, men også billetter til f.eks. Broadway-show. Rommet ble ryddet/vasket hver dag, svært hyggelig vaskehjelp også! Litt dyrt blir det, særlig pga lokale skatter og avgifter kommer i tillegg når man sjekker ut. Frokost på hotellet var dyrt.
Beliggenhet - Hotellet har "små" rom, og litt sliten standard. Savnet kaffemaskin på rommet som er standard på mange USA hoteller.
Super beliggenhet og god atmosfære.Mange muligheter for å spise og drikke både på hotellet og i nærheten. Kort avstand til metro.
As a solo traveler staying in hostels mostly, I picked pod 51 and I was so happy with this place. As a hostel stayer saying your very happy is far in between. Very clean and very cute. Twin beds are bigger than the twins you usually see. We both had our own tv and outlet and sink! Right in midtown close to train and Ess-a-bagel! Would recommend this place to anyone.
C u again next year!!!
Everything was great with the exception of our next door neighbour, who chained smoked both in his room and in the communal bathroom. He was on his cell phone constantly at all hours of the night, talking loud and sometimes yelling while going between his room and the bathroom to smoke. We complained twice to front desk staff who didn't appear to do anything about it as it went on for 4 days.
It was the perfect place to crash. We didn't need anything other than a room. My 6 year old loves the bunk beds. The shared bathroom was clean and we never had to wait for one. I would totally stay there again.
Good location, small rooms, thin walls
The price was low-ish My room smelled like cat urine. The shower was in the hallway.
Clean rooms, comfortable beds, close to good restaurants and subways. What's not to like? :) Small space (as advertised)
I liked the location. The room is tiny with no room to properly open a suitcase. Not a nice place to hang out. Also, you can hear everything in the halls. I was so happy to move to another hotel with a bigger room.
Clean. Private bathroom in our room. Accessible rooftop. Worked well for our spontaneous day in New York. Noise from hallway. High traffic from shared bathroom.
Small clean room, easy check in, good internet Rooms are for sleeping, not hanging out, but completely met my needs - I was traveling for business.
I appreciated using the common spaces to catch up on work. Definitely check out the rooftop patio! I was glad that there were multiple bathrooms per floor and I never had to wait for the shower. The artwork and color scheme gave the whole place a cool vibe. Location was close to transit, the UN building, and a delicious bagel shop around the corner. The room was even smaller than the pictures seemed to indicate, but it was perfect for my budget and still met all my needs.
Clean and convient to my meeting Friday night a group staying of the same floor came in at 1am yelling,laughing and banging the doors.
Staff was great, service excellent, rooms were huge in the Tower No coffe in room, very pricey to have sent to your room
Convenient location to everything we were doing and the Molton Brown products are terrific! It's a luxurious hotel and a lovely interlude from the chaos of Manhattan. We asked for some champagne flutes and the ones we received were delivered dirty. We called and asked for replacements and it took well over an hour to receive them - at that point we had washed the flutes ourselves in the bathroom sink.
location room wasnt clean properly by housekeeping
Beautiful hotel, incredible view and far enough away from the craziness of Times Square but a pretty easy walk to wherever you want to go. I was skeptical because of the deal we got on hotels.com but it was an awesome spot! No closet in the hotel room.
Nice ambiance. Good elevators to get to room efficiently Poor housekeeping. Bathroom smelled musty. They forgot to leave washcloths one time. Then forgot to leave shampoo another time. When we called for shampoo to shower took 1.5 hours to come. Also asked for blankets when checked in which never came.
Absolutely beautiful hotel in a great location! Loved my stay there!! Charging 16.00 per day for wifi is insane
Large rooms, excellent location
Decor, location, cleanliness $16.00 for wifi
Staff was very cordial and gave excellent customer service. Charge for Wi-Fi was unexpected for a $700 a night room.
Location, good neibourhood , good loung and snack shop . Also rooms were good side and clean with proper functioning bathroom. I wish they had a sit down restaurant of their own. Although they are close to restaurants on the street.
Our room directly overlooked St. Patrick's Cathedral and it was gorgeous. The room was spacious (unusual for NY), clean and comfortable. There's a wonderful café right off the beautiful hotel lobby for specialty coffees and French pastries, and the fitness center is amazing. Plenty of bar/restaurants within walking distance, as are many of the tourist attractions such as Rock Center. I would highly recommend this hotel, and will look into staying there again. There was nothing that I disliked about this hotel, although I would have preferred a lower internet rate (it is $16/day).
Romslige og rene rom med fin utsikt. Hyggelig personale. Litt usentralt til å ligge på Manhatten.
Hyggelig og kunnskapsrik betjening. Kort avstand til det meste. Flott utsikt fra rommet. Klassisk og god bar på hotellet. Litt dyr frokost. Spis heller på en diner like ved.
Veldig hyggelig personale, vi fikk gratis oppgradering da vi sjekket inn. Fantastisk utsikt fra rommet, og veldig komfortable senger. God standard.
Vi bodde i 36. etg. av 40, og utsikten derfra var formidabel. Helt fantastisk. Hotellbetjeningen var veldig høflige og hyggelige. Hotellet var helt etter hva vi forventet til prisen vi betalte. Vi bodde i den eldre fløyen, men rommet var stort og greit og framfor alt ryddig og rent til enhver tid. Og den fantastiske utsikten skal en lete lenge etter. Rett ut i The Skyline.
Hyggelig personale. rene rom. fin utsikt Ble lovet king size seng, men var ikke det. Noe slitte møbler.
Fungerte godt ved innsjekking - utsjekking - vi fikk mange råd og vink når vi ønsket det, kart utdelt ved ankomst, deilige senger og godt renhold.
Hyggelig skrankebetjening og proff guiding til ulike aktiviteter og steder ble god ivaretatt av egen person dedikert for dette.
Beliggenhet og service Nei
Easy check in and check out - all on a computer. Nice staff, perfect location for business on the east side. My window was open the whole time and I couldn't figure out how to close it. The heating was VERY loud.
Clean and modern bathroom, plenty of room for a nyc hotel room. The purified filtered water on every floor was amazing! The terrace was lovely.
Veldig sentralt i New York, Det var veldig gammel airkondisjon anlegg på rommene, som bråket veldig mye.
der er et bra hotell for fam me barn,rommene var ok i størelse.ikke så mye trafikk. at det ikke var komfyr på rommet..
Sentralt, prisgunstig, store rom. Fikk ikke kontakt med hotellet via mail før vi ankom. Ønsket en bekreftelse fra hotellet at alt var i orden før vi kom. Dårlig renhold på rommet. Skitne sengelaken.
Som utgnagspunkt for en storbyferie var dette hotellet svært bra å bo på. Korte avstander til Manhattans pulserende liv. Hyggelig og bra Italiensk restaurant dør i i dør men resepsjonen.Suiten vi bodde i kunne gjerne ha fjernet det gamle vegg til vegg teppet og erstattet dette med et vaskbart tregulv.
Sentral beliggenhet Hygggelig betjening Gode senger Eget lite kjøkken Rimelig ut fra standard -
Very close to the subway and Grand Central Station. 24 hour luggage storage after checkout and the staff was very friendly. It is on a busy street due to the location and you can hear some traffic from the room but it wasn't too loud, especially for NYC it wasn't too bad.
only bad thing was the small rooms other than that it was good
Great location, comfy beds Initial room was unmade, shower was clogged, but issues were rectified immediately when brought to their attention Wifi is not free
Hotel stay was right on point after a long day thanks
Elizabeth in housekeeping was a tremendous help in getting bedding and towels for us!!! She was pleasant while we were all very angry about the bed situation. Thank you Elizabeth! Long wait for checkin. Need more staff at front desks. I reserved a room with 2 double beds for 4 people. I called twice to confirm and reiterate that I wanted 2 double beds. At checkin I said I needed 2 double beds(this was at 1:30pm) Receptionist said yes I see that is what you requested. I was told room was not ready and they would call be about 3pm when room was ready which they did. Again, a long wait for receptionist, she gave me keys to room which had a king size bed and pull out sofabed!!! I called front desk to get a room with 2 double beds as I requested and they said they had no more and because I booked with a third party (travelocity) they could do nothing about it as rooms are not guarenteed (bed types). I am angry about this situation and will rethink ever staying at a Westin hotel and I will also rethink about using travelocity.
FYI the rooms are real real small. Didn't bother me.
Nice efficient hotel and very conveniently located. The room was of okayish size. The attached washroom was rather awkward - can't lock the door and the wash basin was too small leading to water spilling all over the place. One day the room could not be cleaned and when we complained, the manager himself came for the apology and also offered compensating action which was very nice of him.Elevators are quick. Washroom
We loved the comfort, location, staff helpfulness, cleanliness & smooth functioning.
Near to Grand Central Roadside noise was too loud
Easy access to Grand Central and in the heart of NYC.
Nothing. Third party booked stay then went bankrupt. No email or advance notice. Hotel receptionist extremely rude and antagonistic. Not enough decency to offer comparable rate to alleviate situation. Never again.
Vi likte den gode beliggenheten nær Grand Central Station og Empire State Building. Rommene er ikke store, men praktiske og gode. Restauranten på hjørnet av 38th og Park Ave har gode småretter til en rimelig penge. Svært hyggelig personale. Det er skyvedører mellom rommet og baderommet, som ikke isolerer spesielt godt.
Suveren beligenhet, fantastisk vennlig og hjelpsom personale. Store rom og deilige senger. Veldig hyggelig club room. Nei jeg likte alt.
God beliggenhet, hyggelig bellboy, lite hotell med personlig "touch". bedre heikapasitet
The location for the cost is imcomparable. I will definitely put this on the list next time. Front desk and bar staff were not service oriented. Bar prices are... well... it's NYC.
It's located near major attractions and it's the room assigned to my family and myself is a good size room. That it did not include continental breakfast
Historic property. They don't make them like this any more. Elevators were very slow and jam packed with people at peak hours. Also, there are lots of stairs in lobby making accessibility a challenge for disabled.
More dining, social areas
In general the staff was nice and accommodating. In particular the concierge named Aisha (spelling?) was extremely kind and helpful. The room was clean, and got the job done. I would stay here again as it was a great value and location. My 'Cosy Queen' was pretty small. If I had another person sharing the room, it would have definitely been too small. But for myself it was fine, but not for the clastrophobic!
I went with my girlfriend and her 17yr old sister. Everything was perfect. The front desk personnel were more then accommodating and the room was beautiful. the hotel itself was great. I couldn't have asked for anything more!!
Location was great Elevators were impossible. Had to wait upwards of 10-15 minutes for an elevator to reach the 10th floor, every single time we used them. Actually opted to take the stairs a few times to save time. Toilet in the room ran for almost 5 minutes after every flush. We were locked out of our room at 1130am, 30 minutes prior to checkout time. The "breakfast bar" in the hotel lobby had nothing but coffee and 2 bananas left at 10am, with no other options provided. We did not get a receipt at checkout, either, nor was one emailed to us. And lastly, we waited for almost 30 minutes for our car to be brought around at checkout because the driver was waiting for the doorman to call him to come around (which he did as soon as we came outside).
I liked the location and for the most part the room was clean and the bed was nice. I didn't like how most of the hotel was not updated and the valet service took a while.
Everything was pleasant except the amount of external noise you can hear in your room, both from inside the hotel halls and the street noise. The staff was very helpful and friendly. Excessive noise from external sources
Checked in after a long flight from Australia at 11pm. Room was not made up and bathroom was disgusting. Went to receptionist who allocated us another room - same result. Demanded a refund, and went and checked in at the Westin. Very disappointed.
The lobby is beautiful and the location is great. Upon arrival to an already expensive hotel, I was told I had to pay a MANDATORY fee for "free wifi and a 10% food voucher and gym use". I didn't want any of that, but was forced to pay anyway. I was woken up by housekeeping next door at 5:55am - no apology when I left at 6am because I couldn't sleep. The room was dusty and not very clean and I ended up taking the stairs from the 12th floor because the elevators were sloe, though those issues were nothing compared to the terrible hours and ridiculous fees. Do not stay here.
Extremely small rooms. Loud air conditioner. Needs work
We thought the place was clean and a good value for the money spent. It was an excellent location. Room was small but we expected that in NYC.
Nice staff Generally clean Great Restaurant A great basic hotel for someone on business by themselves who does not need many extras. No real hotel lobby Machine coffee No real concierge Very small room for a couple with 2 suitcases No real breakfast (snack bars put out)
The 27th floor lounge
A lot of street noise and elevator noise from my room Are there any Whitehouse options?
Everything works. Very efficient use of space. Nice restaurant downs stairs. GREAT location across the street from GCT. No front desk to speak of. Off putting at first, but it works well.
God beliggenhet, 15 minutters gange til Central Park og Apple Store. Fikk nydelig cookie ved innsjekking. Metro rett utenfor tok oss raskt dit vi ville.
Hotell med sentral beliggenhet midtown Manhattan. Like ved Metro Rommene er mindre enn det som syns på bilde.
Fantastiske senger. Stor tv.
Sentralt hotell med god beliggehet. Like ved metrostasjon. Serviceinstilt personale. Lite skapplass, kun hengeskap. Rommene fremstår større på bilde enn i virkeligheten. Men rent, ryddig og gode madrasser.
Standaren var veldig bra,og de ansatte var veldig imøtekommende. Alt i alt et veldig bra hotell. Senke prisene på internettforbindelse på rommene drastisk. Det var urimelig dyrt. Skulle vært mulighet for og oppbevare litt melk,brus etc. kaldt. Det savnet vi.
The staff is very helpful with whatever your needs are, the rooms are very clean and the hotels location is great. (5 min walk from 5th avenue) The breakfast was, as most hotels abroad, not up to norwegian standards.
The staff was great. Rooms were clean and comfortable. Free Wifi and breakfast a real bonus! Close to subway stations. Great Location!! Construction noise next door is very annoying!!
Staff was great. Location was perfect for us. We would stay there again Did not get king rooms. We were told it was upon request. Nothing in our paper work indicated this.
Very nice hotel, large room, and extremely pleasant staff. Hard to say it was a deal at $289/night, but it is NY. I've stayed in lousy places for $200/night, so I'd gladly take this option. I highly recommend.
that it was a suite with a kitchenette
It was a small hotel and very quiet. The breakfast needs some upgrading.
Doorman - Matthew Kelly - excellent. Over crowded breakfast room.
Excellent staff, easy to get to the hotel, location couldn't be better breakfast wasn't good enoguh, some fruit or cereal would be apreciated
Complementary breakfast was was skimpy.
The hotel was in a great area, convenient to everything! It was a really nice hotel and staff were friendly and extremely helpful!
Extremely friendly staff; super-clean rooms that were good in size for NYC and the workout facilities were clean. The usual hotel soaps, shampoos, etc. were all Aveda products, which were a nice touch. Reviews I'd read before booking said the breakfast was nothing special and that was accurate. It was a continental breakfast - coffee, juice, toast/bagels, yogurt and cottage cheese. For the price it would have been nicer to have at least cereal and/or oatmeal with milk as an option.
Good sized room with good facilities. Friendly and efficient staff who made you most welcome. Lifts that were fast and efficient. Excellent internet facilities
Room size was bigger than avg. in NYC Mattress was comfortable Zero noise on 14F TV was great quality Pillows were uncomfortable to rest on. Nothing else we found uncomfortable or bad to review. that's it. SP
Room size comfort cleanliness and contemporary A little further from Times Square than I expected and the staff was unfriendly
The bed was really comfortable and the room very quiet for New York. I think the shower was recently renovated and was terrific. The rain-style shower head was mounted high so that you didn't have to duck under it and there was also shower wand if you needed it. I also loved that the HD TV had HD cable so that we weren't constantly watching images that were squeezed or stretched. The staff was really friendly and helpful. The only negative was that they're remodeling the bar and restaurant so there was no food or drink available other than room service and the continental breakfast. When that's finished it should be a big improvement.
Issue with we form in first two categories. I was a business/solo traveler. The rating section was operating.
Unbelievably, my tiny room did not have a dresser. When I inquired about this the indifferent desk manager told me that the smaller rooms sometimes did not come with one! Living in this room out of my bag for five nights was a joy. Upon check out, there were three different staff members at the desk, none of whom could comprehend that there was not a dresser. So they went to check it out --- and big surprise, no dresser. (Apparently they were concerned that I was blind.) No apology, no offer of discount, no reasonable explanation. Had it not been a completely packed week in New York, I would have fled the first night. Oh, the shades didn't work properly either. Never again.
Staff was amazing, room was fabulous. I usually stay at the Dream-Downtown and the rooms here are bigger (as is the bathroom). Overall a great value for my money. No actual lobby or bar to hang out in..
Two of the four front desk staff with whom I interacted were incredibly helpful and friendly; the other two not so much (see negatives). Great beds, nice rooms. Ideal location. I had lost my phone in a local taxi and the driver tried to return it to me a few hours later when it was discovered. The front desk staff on the night shift refused to call my room to let me know she had it. Subsequently, the entire next day I was making calls to try to locate it. I even asked Front desk if anything had been reported and turned in and they said NO. Several hours later, she called me and delivered to me in person, noting that she attempted the night before to get the phone to me with no luck and no cooperation. Unbelievable! Thanks to incompetent night time desk staff, I spent the entire day wondering where my phone was. They could have rang my room and told me she had the phone. I was very annoyed by this. Big negative in my view.
The bed was one of the most comfortable I've ever slept in! The room was very large for NYC and the shower head (rain shower) in the bathroom was amazing!! I also liked that there was a long hallway separating the door, bathroom, closet and vanity from the bedroom. Great location - close to Grand Central. There was a wonderful breakfast place a couple of blocks away (Zucker's) that we visited a couple of times - excellent quality and price. I was only able to reserve a King size bed online and would have liked 2 double beds. The hotel was going to accomodate us with 2 beds, but wanted $50 more a night. They did upgrade us to a larger studio that had 2 comfortable chairs and a table, which was great!
The room was bigger than we anticipated. It was really big. The location is great; very close to grand central station. It was quiet and better than staying in times square. There were several restaurants near by and 5th avenue was just a few blocks away. Hotel staff was very nice and helpful. We were pleased. The fixtures in the bathroom were coming off the walls. Cleanliness was a tiny bit off. Looked like either blood or ketchup on the curtains (I am going with ketchup). Need to stay above 7th floor or you will hear the music from the lounge. Could have used a microwave/refrigerator.
14th floor room was VERY quiet. Great for NYC.