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Great shower and comfortable bed. Awesome location. Very small. Needed one more mirror and had a great place on the empty wall above the desk. Peep hole in the door had been pushed out and was filled with toilet paper. Bathroom sink was clogged up and wouldn't drain even after maintenance supposedly fixed it. Didn't have extra rolls of toilet paper and had to go to front desk to request more. Also no ice machine. Had to go downstairs to the bar and they looked at us like we were crazy when we ask them for a cup of ice.
Location Everything other than location
Very comfortable, cozy bed, with quality mattress and bedding. Great location. Speedy, polite left-luggage service. Way too intimate a space for two people unless you're really, really close. And even then you better not be claustrophobic or have a lot of stuff. You could practically touch all four walls standing in the middle of the room. The bathroom has a not-sealed or soundproof, sliding frosted glass door, like a shower, with no privacy whatsoever. Snotty eye-rolling wenches with attitude at the front desk on check-in, but extremely nice gentleman at check-out almost made up for it.
well designed, efficient and a good price.
Great location, yes the rooms are small hence the name Pod however you're in New York, you're not really spending much time in them. The rooms are very modern and the shower is great.
We loved the layout of the room, the cleanliness, the speed of the elevators. Even staying directly next to the elevator wasn't a problem. Staff were very nice. The glass wall separating the bathroom from the bedroom is a big problem for us. I can't think of anyone I'd be comfortable staying in this room with. If I were alone, it'd be great.
Clean, good location Not enough elevators, pretty loud at night
Great location, at an NYC cheap price. The room got completely dark at night. I couldn't hear much noise from the street or any noise from other rooms. The hotel itself was well kept and I felt safe. The comforter on the bed was only mostly clean, and the door to the bathroom was dirty also. You can clearly hear whatever is going on in the hallway, even when your door is closed. The bed wasn't sower comfortable.
location, honesty of one of the staff telling us not to eat there. e-mailed me one price, when I got to hotel, quoted me another price.
I really enjoyed my stay at Pod39. The hotel was very nicely decorated, definitely a "trendy" hotel. I know they have many room options - I stayed in the bunk bed room which was very small and New York-like. The beds were really comfortable. I would most recommend this place for people traveling alone or with a small group (although the bigger rooms might be good for families - there is a bar/restaurant attached to the lobby, though, so keep that in mind). The price was quite good for an NYC hotel, and the location was great - I was able to walk to all the Broadway theatres as well as Koreatown near Herald Square. Also fairly close to a subway station and Grand Central. Overall I thoroughly enjoyed my stay here and would definitely stay here again! The room was so small there was no ironing board - I didn't ask the front desk what my options were because my clothes weren't that badly wrinkled, so there may be a way to get your clothes ironed. It's not that big of a deal, really!
In a city where 3 star hotels are above $250 per night, POD 39 rises at a fenominal location, with modern clean and fresh look at a fraction of the price.... Staff is excellent and the rooms are small- cruise ship size, but that's a great compromise for the bvenefits you get... HVAC system was great and the shower is the best ever.... Some of the electrical outlets didnt work and could not be fixed..
Clean, compact and great for an overnight business trip You have to request an iron and ironing board ... other than that, it's fine.
Den sentrale beliggenheten og hjelpsomheten til damen som ordnet billetter til teater, Empire State Building, etc.
Hotellet har imponerende fellesarelaer. Rommene er imidlertid noe utdatert, gammeldags bad, elendige jobbfasiliteter (kan ikke jobbe med PC på skrivebordet, for høyt). Hotelelt er nesten for stort, stor tregsel i lobby (flyplassfølelese), lange inn- og utsjekkingskøer, men det går relativt raskt. Svært dyre restauranter (billigste frokost rundt 40 dollar). Hotellets rom trenger omfattende oppgradering til moderne og hensiktsmessig standard.
stort og pompøst hotell. god beliggenhet. godt renhold. fikk ikke det rommet som var bestilt og bekreftet. rommet var lite, og det samme var sengen. personalet gjorde ikke noe annet ennå å gi beskjed om rommet jeg hadde fått bekreftet ikke var tilgjengelig. ingen avslag i pris eller annen kompensasjon
Jeg likte at vi fikk en liten smak av luksus. Gav oss en helt spesiell opplevelse vi aldri vil glemme. Likte veldig godt betjeningen som alltid stod på pinne for oss, og følelsen vi fikk da vi kom inn i lobbyen og hallen. Rommet vårt var veldig behagelig. Hadde nok likevel ikke tatt oss råd til å bo der hvis vi ikke hadde funnet et halv-pris-tilbud på nettet. Prisen på frokosten!!!
Nærhet til Time Squere og andre attraksjoner. Hotellet var meget dyrt - spesielt baren.
The views from our tower room were amazing. Staff were helpful and courteous. I would especially like to thank Ces for his personalised service, even though the shuttle did not not pick us up. We were given the wrong information regarding where to board our shuttle service and consequently, missed our transfer to the airport. The shuttle service was rung by reception at the hotel, but the company told us we had been given the wrong information as to where to meet the shuttle and they were not willing to provide us with another service to the airport. We then had the added expense of a taxi fare to JFK, to meet our flight. I did not appreciate this. Also, given the cost of accommodation, I would like to have seen internet access built into the price, not as an additional cost to the customer.
Lovely location, very good service. The room was very nice but the bathroom was quite poor in comparison. Enjoyed Sunday brunch. Had a problem with checking in....had the reservation under the wrong name. Didn't like breakfast in Oscars...the food was poor and the coffee was cold
We think this is the best boutique hotel in New York. Impeccable service, historic surroundings, magnificent public rooms. Great room service food. A bit pricey, but so is everything in NYC.
thanks for the great service.
It is successfully located - in the center of Manhattan, near to city centre and sights Stopped in 5* parts of hotel. All strongly become outdated, noise both from street, and from the lift and hotel, the sanitary technician and other demands serious reconstruction. Full not conformity to the price offer. A level 3* plus.
Nice ambiance. Good elevators to get to room efficiently Poor housekeeping. Bathroom smelled musty. They forgot to leave washcloths one time. Then forgot to leave shampoo another time. When we called for shampoo to shower took 1.5 hours to come. Also asked for blankets when checked in which never came.
Our room directly overlooked St. Patrick's Cathedral and it was gorgeous. The room was spacious (unusual for NY), clean and comfortable. There's a wonderful café right off the beautiful hotel lobby for specialty coffees and French pastries, and the fitness center is amazing. Plenty of bar/restaurants within walking distance, as are many of the tourist attractions such as Rock Center. I would highly recommend this hotel, and will look into staying there again. There was nothing that I disliked about this hotel, although I would have preferred a lower internet rate (it is $16/day).
Staff was very cordial and gave excellent customer service. Charge for Wi-Fi was unexpected for a $700 a night room.
We architecture of the overall hotel was very elegant. And the rooms were nicely appointed with unique furniture. Charging for Internet access
location room wasnt clean properly by housekeeping
Convenient location to everything we were doing and the Molton Brown products are terrific! It's a luxurious hotel and a lovely interlude from the chaos of Manhattan. We asked for some champagne flutes and the ones we received were delivered dirty. We called and asked for replacements and it took well over an hour to receive them - at that point we had washed the flutes ourselves in the bathroom sink.
area elegance cost of room service! lack of dining areas for served breakfast/lunch
Location, good neibourhood , good loung and snack shop . Also rooms were good side and clean with proper functioning bathroom. I wish they had a sit down restaurant of their own. Although they are close to restaurants on the street.
Location, ambiance, service, view, gym, and food. Mail room services and the Bellman Station appeared to be during us a favor when we asked to have our bags stored after check-out. The rest of the staff in my experience were helpful and pleasant, especially Housekeeping and Room service!!
Staff was great, service excellent, rooms were huge in the Tower No coffe in room, very pricey to have sent to your room
Large rooms, excellent location
Hotel needs a PIP!
Good location, nice lobby, Good complimentary toiletries Bathroom small, outdated, with no space to lay personal stuff. Floor seemed to be dirty. Carpet very dusty on the edges, corners and behind the bed. It looks like the housekeeper doesn't have a canister vacuum to reach those places. Bad smell coming from moldy air conditioner. Front desk didn't respond our calls, we ask for a coffee maker to the bell man but they never brought it. We called the bell man for somebody to bring us the kart but they never came. Overall staff is friendly but not efficient.
The bed was very comfortable. Yes I was just surprised by the sheer number of things wrong. As we walked in we both thought. This is beautiful. As we checked in I was told I booked a king bed and I stated I booked a double. I showed the woman ( name omitted) my reservation and she said that a double room just means two people. Fine fine my mistake, I moved on. When we got to the room the heater was making a noise that sounded like an animal was in it. The shower frame was not attached to the wall, the shower door had no way to pull it closed from the inside, the shelf in the bathroom was slanted downward, as was the top of the toilet tank so nothing staying on it. I am a normal sized woman and I was I a difficult time getting dressed in the bathroom due to size. Check out is st noon as in many hotels, at 9 there was a knock on the door. When I answered it the cleaning staff was there and asked when I was checking out. I told them 12. At 1049 there was a knock again, the same staff member asked when I was leaving. Now you may say did you say anything... I tried. I tried calling twice ( was only there one night) no answer and wentdownstairs countless times, but as I was on a quick fun trip I didn't want to waste time. I was just surprising disappointed my my stay and it was compounded when I checked out and then checked into my next hotel, that for only 30 $ more, I not only had the amenities of a " normal room, I was actually given a premier room with a view, corner ceiling to floor windows, A kitchenette, complimentary unlimited filtered water, complimentary breakfast and a staff that was above and beyond. All of this just a few minutes from the roisevelt.
Loved the building, esp. the ceilings, the nostalgic feel and accommodating staff, Location is excellent too. Bathrooms are small and old. Elevators are very slow. Some repairs needed.
Extremely small rooms. Loud air conditioner. Needs work
Gorgeous lobby and exterior. Fantastic location. Tiny room, lower grade bath & shower items...didn't feel like I'd get great customer service from the room experience.
Nothing Up all night with bad radiator. Phones did not work or they did not pick up. Rooms are old and dated. Elevator takes forever. $52 for a basic continental breakfast. Go to a diner
I went with my girlfriend and her 17yr old sister. Everything was perfect. The front desk personnel were more then accommodating and the room was beautiful. the hotel itself was great. I couldn't have asked for anything more!!
Elevators painfully slow. Staff overwhelmed. Wait for elevator, wait for coffe, wait for front desk, wait for cab. Outdated room. Problem with keys working. Unexpected $16 a day charge. Will never stay here again.
The Lobby was beautiful! Tiny room for the price and rather gloomy
We stay only for 1night and it was great, location is incredibleand the hotel staff was so nice and helpful with is. The only problem it was the charge for the wifi I never use, its too expensive. Everything else was so nice and perfect. I could said that if I go again to the city and decide to stay in a hotel probably The Roosevelt will be an option.... WIFI charge of $16.00 that I jever use....
Front desk staff.
Hyggelig og kunnskapsrik betjening. Kort avstand til det meste. Flott utsikt fra rommet. Klassisk og god bar på hotellet. Litt dyr frokost. Spis heller på en diner like ved.
Veldig hyggelig personale, vi fikk gratis oppgradering da vi sjekket inn. Fantastisk utsikt fra rommet, og veldig komfortable senger. God standard.
Vi bodde i 36. etg. av 40, og utsikten derfra var formidabel. Helt fantastisk. Hotellbetjeningen var veldig høflige og hyggelige. Hotellet var helt etter hva vi forventet til prisen vi betalte. Vi bodde i den eldre fløyen, men rommet var stort og greit og framfor alt ryddig og rent til enhver tid. Og den fantastiske utsikten skal en lete lenge etter. Rett ut i The Skyline.
Romslige og rene rom med fin utsikt. Hyggelig personale. Litt usentralt til å ligge på Manhatten.
Hyggelig personale. rene rom. fin utsikt Ble lovet king size seng, men var ikke det. Noe slitte møbler.
Beliggenhet og service Nei
Hyggelig skrankebetjening og proff guiding til ulike aktiviteter og steder ble god ivaretatt av egen person dedikert for dette.
Fungerte godt ved innsjekking - utsjekking - vi fikk mange råd og vink når vi ønsket det, kart utdelt ved ankomst, deilige senger og godt renhold.
This guest did not leave comments about this hotel.
Location and staff Room size
Great central location immediately adjacent to Grand Central Terminal. Staff were very police and the rooms and common areas were clean. Would definitely stay again and recommend to others.
Location to Grand Central Not a 4 star hotel. Rooms were tiny. Really a Club Quarters too.
I love the location of this hotel, the lounge on the 27th floor, the quiet space on the 2nd floor, sufficient electrical outlets in the room, and the water bottles! Nope. This is my preferred hotel when in NY on business.
Small, but modern, comfortable and clean room. Great location. Staff and management inattentive and unresponsive or helpful. No services in this hotel although attached to an excellent restaurant, Davios. There is NO WAY this is a 4 star hotel.
Great amenities, excellent staff, and perfect location.
Rooms are clean and well designed. The hotel is in an excellent location, close to buses, subway and the Grand Central Station. I particularly like the arrangement with a nearby garage, where I placed my car at a rate about half the normal 24-hour rate.
Location is great- close to grand central station and to to many attractions. The bed was disappointing. I could feel the springs on the mattress, it is either very old, or poor quality, or both. I moved to the side closest to the wall and it helped.
Room and bathroom was very clean. Great staff. The internet TV did not work properly. There was no iron and ironing board in the room - you had to go to a common area to grab one. Strange.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Som utgnagspunkt for en storbyferie var dette hotellet svært bra å bo på. Korte avstander til Manhattans pulserende liv. Hyggelig og bra Italiensk restaurant dør i i dør men resepsjonen.Suiten vi bodde i kunne gjerne ha fjernet det gamle vegg til vegg teppet og erstattet dette med et vaskbart tregulv.
Veldig sentralt i New York, Det var veldig gammel airkondisjon anlegg på rommene, som bråket veldig mye.
Sentralt, prisgunstig, store rom. Fikk ikke kontakt med hotellet via mail før vi ankom. Ønsket en bekreftelse fra hotellet at alt var i orden før vi kom. Dårlig renhold på rommet. Skitne sengelaken.
Sentral beliggenhet Hygggelig betjening Gode senger Eget lite kjøkken Rimelig ut fra standard -
der er et bra hotell for fam me barn,rommene var ok i størelse.ikke så mye trafikk. at det ikke var komfyr på rommet..
Elizabeth in housekeeping was a tremendous help in getting bedding and towels for us!!! She was pleasant while we were all very angry about the bed situation. Thank you Elizabeth! Long wait for checkin. Need more staff at front desks. I reserved a room with 2 double beds for 4 people. I called twice to confirm and reiterate that I wanted 2 double beds. At checkin I said I needed 2 double beds(this was at 1:30pm) Receptionist said yes I see that is what you requested. I was told room was not ready and they would call be about 3pm when room was ready which they did. Again, a long wait for receptionist, she gave me keys to room which had a king size bed and pull out sofabed!!! I called front desk to get a room with 2 double beds as I requested and they said they had no more and because I booked with a third party (travelocity) they could do nothing about it as rooms are not guarenteed (bed types). I am angry about this situation and will rethink ever staying at a Westin hotel and I will also rethink about using travelocity.
Near to Grand Central Roadside noise was too loud
Nice efficient hotel and very conveniently located. The room was of okayish size. The attached washroom was rather awkward - can't lock the door and the wash basin was too small leading to water spilling all over the place. One day the room could not be cleaned and when we complained, the manager himself came for the apology and also offered compensating action which was very nice of him.Elevators are quick. Washroom
only bad thing was the small rooms other than that it was good
Hotel stay was right on point after a long day thanks
Great location, comfy beds Initial room was unmade, shower was clogged, but issues were rectified immediately when brought to their attention Wifi is not free
Very close to the subway and Grand Central Station. 24 hour luggage storage after checkout and the staff was very friendly. It is on a busy street due to the location and you can hear some traffic from the room but it wasn't too loud, especially for NYC it wasn't too bad.
Easy access to Grand Central and in the heart of NYC.
FYI the rooms are real real small. Didn't bother me.
God beliggenhet, hyggelig bellboy, lite hotell med personlig "touch". bedre heikapasitet
Suveren beligenhet, fantastisk vennlig og hjelpsom personale. Store rom og deilige senger. Veldig hyggelig club room. Nei jeg likte alt.
Fantastiske senger. Stor tv.
Hotell med sentral beliggenhet midtown Manhattan. Like ved Metro Rommene er mindre enn det som syns på bilde.
God beliggenhet, 15 minutters gange til Central Park og Apple Store. Fikk nydelig cookie ved innsjekking. Metro rett utenfor tok oss raskt dit vi ville.
Standaren var veldig bra,og de ansatte var veldig imøtekommende. Alt i alt et veldig bra hotell. Senke prisene på internettforbindelse på rommene drastisk. Det var urimelig dyrt. Skulle vært mulighet for og oppbevare litt melk,brus etc. kaldt. Det savnet vi.
Sentralt hotell med god beliggehet. Like ved metrostasjon. Serviceinstilt personale. Lite skapplass, kun hengeskap. Rommene fremstår større på bilde enn i virkeligheten. Men rent, ryddig og gode madrasser.
The room was bigger than we anticipated. It was really big. The location is great; very close to grand central station. It was quiet and better than staying in times square. There were several restaurants near by and 5th avenue was just a few blocks away. Hotel staff was very nice and helpful. We were pleased. The fixtures in the bathroom were coming off the walls. Cleanliness was a tiny bit off. Looked like either blood or ketchup on the curtains (I am going with ketchup). Need to stay above 7th floor or you will hear the music from the lounge. Could have used a microwave/refrigerator.
Staff was amazing, room was fabulous. I usually stay at the Dream-Downtown and the rooms here are bigger (as is the bathroom). Overall a great value for my money. No actual lobby or bar to hang out in..
14th floor room was VERY quiet. Great for NYC.
Issue with we form in first two categories. I was a business/solo traveler. The rating section was operating.
The bed was one of the most comfortable I've ever slept in! The room was very large for NYC and the shower head (rain shower) in the bathroom was amazing!! I also liked that there was a long hallway separating the door, bathroom, closet and vanity from the bedroom. Great location - close to Grand Central. There was a wonderful breakfast place a couple of blocks away (Zucker's) that we visited a couple of times - excellent quality and price. I was only able to reserve a King size bed online and would have liked 2 double beds. The hotel was going to accomodate us with 2 beds, but wanted $50 more a night. They did upgrade us to a larger studio that had 2 comfortable chairs and a table, which was great!
Unbelievably, my tiny room did not have a dresser. When I inquired about this the indifferent desk manager told me that the smaller rooms sometimes did not come with one! Living in this room out of my bag for five nights was a joy. Upon check out, there were three different staff members at the desk, none of whom could comprehend that there was not a dresser. So they went to check it out --- and big surprise, no dresser. (Apparently they were concerned that I was blind.) No apology, no offer of discount, no reasonable explanation. Had it not been a completely packed week in New York, I would have fled the first night. Oh, the shades didn't work properly either. Never again.
The bed was really comfortable and the room very quiet for New York. I think the shower was recently renovated and was terrific. The rain-style shower head was mounted high so that you didn't have to duck under it and there was also shower wand if you needed it. I also loved that the HD TV had HD cable so that we weren't constantly watching images that were squeezed or stretched. The staff was really friendly and helpful. The only negative was that they're remodeling the bar and restaurant so there was no food or drink available other than room service and the continental breakfast. When that's finished it should be a big improvement.
friendly staff queen bed advertised as king
Room size was bigger than avg. in NYC Mattress was comfortable Zero noise on 14F TV was great quality Pillows were uncomfortable to rest on. Nothing else we found uncomfortable or bad to review. that's it. SP
Room size comfort cleanliness and contemporary A little further from Times Square than I expected and the staff was unfriendly
The 27th floor lounge
Nice staff Generally clean Great Restaurant A great basic hotel for someone on business by themselves who does not need many extras. No real hotel lobby Machine coffee No real concierge Very small room for a couple with 2 suitcases No real breakfast (snack bars put out)
Everything works. Very efficient use of space. Nice restaurant downs stairs. GREAT location across the street from GCT. No front desk to speak of. Off putting at first, but it works well.
A lot of street noise and elevator noise from my room Are there any Whitehouse options?
We thought the place was clean and a good value for the money spent. It was an excellent location. Room was small but we expected that in NYC.
Extremely friendly staff; super-clean rooms that were good in size for NYC and the workout facilities were clean. The usual hotel soaps, shampoos, etc. were all Aveda products, which were a nice touch. Reviews I'd read before booking said the breakfast was nothing special and that was accurate. It was a continental breakfast - coffee, juice, toast/bagels, yogurt and cottage cheese. For the price it would have been nicer to have at least cereal and/or oatmeal with milk as an option.
The hotel was in a great area, convenient to everything! It was a really nice hotel and staff were friendly and extremely helpful!
It was a small hotel and very quiet. The breakfast needs some upgrading.
Excellent staff, easy to get to the hotel, location couldn't be better breakfast wasn't good enoguh, some fruit or cereal would be apreciated
Complementary breakfast was was skimpy.
The staff was great. Rooms were clean and comfortable. Free Wifi and breakfast a real bonus! Close to subway stations. Great Location!! Construction noise next door is very annoying!!
Very nice hotel, large room, and extremely pleasant staff. Hard to say it was a deal at $289/night, but it is NY. I've stayed in lousy places for $200/night, so I'd gladly take this option. I highly recommend.
that it was a suite with a kitchenette
Staff was great. Location was perfect for us. We would stay there again Did not get king rooms. We were told it was upon request. Nothing in our paper work indicated this.
The staff is very helpful with whatever your needs are, the rooms are very clean and the hotels location is great. (5 min walk from 5th avenue) The breakfast was, as most hotels abroad, not up to norwegian standards.
Good sized room with good facilities. Friendly and efficient staff who made you most welcome. Lifts that were fast and efficient. Excellent internet facilities
Doorman - Matthew Kelly - excellent. Over crowded breakfast room.
Hotel was excellent! Everyone was very friendly and helpful. The room was very nice and clean with very comfortable bed. Very close to the sites. 10 minute walk from Rockefeller, 20 minute to Time Square. Very safe area, would definitely recommend.
Great location! Hotel was within walking distance of pretty much everything! Staff was extremely friendly & accomodating. when in NY again for fun, this would be the first place I would look to book. Not overpriced but still seemed like a luxury stay. Thanks Marriott! Nothing. the stay was amazing