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Very comfortable room -- amazing bed. Lovely spacious bathroom. Very clean and bright --- good lighting for reading in bed. New and up to date Not terribly convenient to metro stations - quite a walk to get to the two stations that were in the area. Slightly misleading info on the web site about how far away they were and how long it took to walk there -- what did they do? Power-walk?
This guest did not leave comments about this hotel.
Cleanliness and comfortable bed A bit far to walk to
The surrounding neighborhood was quaint and quiet. The staff was snobish, except for Suzanne at checkin.
The hotel was fantastic! Staffs were absolutely nice all the time and every service made met my expectation.
The neighbourhood is very safe, and I really liked to be in a calm area but had the possibility to reach the Champs-Elysées within 2 Metro stations.
Very clean and well secured. It was a little out of way of main attractions, but as in a very nice residential area.
Nice hotel at nice location The room was a little bit old
the staff was lovely and helpful. the facade was older but the inside was immaculate and they even brought singers into the lounge fitness room was tiny but still able to workout
Clean and luxury decoration. Wifi not free,even in public area.
I was a bit apprehensive when I used the bidding process to book this hotel but I was pleasantly surprised when we arrived at the hotel. The hotel was beautiful and well kept. The staff was very courteous If I had one complaint it would be that Wi-Fi is not given free of charge not even in the public spaces of the hotel.
Clean and spacious room. Lack of WiFi access in the room (was only available in the lobby)
There was a bed, bathroom, small fridge and a tv. So if this is the bare minumum you are looking for, it is offered. However if you are looking for an experience, I would not reccomend. Cleaning staff regularly ignored the "do not disturb" sign and came in whenever they pleased. This was unacceptable. The "free breakfast" advertised was charged to my room at an exorbitant price ($50 for two meals) for the stale bread, cheese and ham that was offered. It is also a 40 minute walk from the Arc where I was led to believe it was close by to all the sites. Would not reccomend.
Fantastisk utsikt til Eiffeltårnet. Beliggenhet i rolig strøk med svært lite støy om natten. Det virket som svært mange av personalet var under opplæring. Spurte man én om hjelp til noe, måtte vedkommende veldig ofte spørre en eller to til om hjelp. Dette virket lite profesjonelt.
veldig sentralt. fin hotell ba om å få sjekke ut kl 13. fikk nei, litt service skader ikke.
Utsikt romstandard noe enkel ift pris
Jeg likte maten å utsikten fra rommet best av alt :D
Det var greit nok....Likte best den gode servicen i respsjonen, ...en imøtekommende tone... Kun SKY tv for engelsktalende gjester. Og barnefilmer til leie, bortsett fra en.Et internasjonalt hotell bør ha noe mer enn at alt er i dubbet versjon på fransk tv.
Vi fikk oppdatert rommet til club la fayette og hadde det helt utmerket, en fantastisk utsikt og rommene var kjempe fine, vil anbefale hotellet på det sterkeste og reiser tilbake igjen:o) nei
The Training Centre (Gym) was not available during my stay.
Beliggenhet,høy grad av komfort.Utsikten fra rommet i 46 etasje mot Eiffeltårnet.Baren enda noen etasjer høyere. Amatørmessig check-in.Trodde jeg forholdt meg til en trainee,men så ikke noe slikt skilt.Feil at hotellet har gratis internett.De anbefaler bruk av ethernet-tilkopling til 15 Euro pr.døgn.
God service, og hjelpsomme medarbeidarar. Svært reint og ryddig. Triveleg matsal og barområde. Fin frukostbuffet, men litt dyrt med 17 Eu dersom ein berre vil ha ein enkel frukost. Kontinental frukost bør vere mogleg også i helgene.
Sentralt, og meget meget fint hotell Dyrt frokost og ikke så bra utvalgt.
Pleasant and helpfull staff ,good atmosphere in hotel The hotel has a lovely bar however at 14 euros for a beer you won't stay long
I was pleasantly surprised that such comfortable and business-friendly property at the heart of Paris existed. Aside from the rate, I think the hotel was excellent in all aspects for a person travelling on business who has a little spare time for some leisure. As I stated, I thought the rate was a bit on the high side given it's location.
The level of service of the Hilton Chain and its luxury
central location in room tv very bad overall: choice of channels, image, etc air con would only heat and not cool-only way to sleep was to open window
The staff was extremely friendly and helpful. Refreshing to get this kind of service...
The room and comfort of the bed and friendliness of the staff could not get selection of movie channels and had no confirmation from the engineer sent to the room as to when it would be operational again.
Not bad, quite expensive, especially when you factor in that you have to pay €21 extra per day per computer (we're two people with two laptops) for internet, plus quite a bit more for taxes and breakfast and parking. Ultimately our €475 room came to about €750 per night with all the extras. Room service food is outrageously expensive - €36 for breakfast - plus tax, gratuity, room service fee, all comes to about €55 and that's if you don't tip the guys either. And, watch the bill, they have habit of charging for extra items that should be included in your breakfast set. The staff were mostly efficient but cold or indifferent and the maid's service was either dumb or lazy or both. They'd always miss things or forget to clean our room or leave the breakfast tray in the room while cleaning everything else. I guess that's room service's job, not theirs?
Location great, friendly helpful staff, they had flowers, champagne and cake in room on arrival, beautiful touch.
Service was excellent, and the Purple Bar was Fantastic.
The hotel was in an excellent location for my purposes as I was visiting to do business in Neuilly-sur-Seine. The staff were friendly, efficient, and very helpful. They helped me to change my Eurostar tickets after I had to stay on an extra day. The room was comfortable, clean and bright, and there was cable TV and a small fridge in the room. The price was excellent value. The buffet breakfast was a little expensive at EUR 12.
The location. Close to La Defence where we had our meeting and not to far from the city centre.
Very clean room and bathroom, comfortable bed, pleasant staff, very good value for money Bathroom very small, and although the hotel itself was quiet, during a Saturday night stay the neighborhood noise was disturbing
near by the metro station if you need a taxi, make the reservation by yourself. Do not trust if they say the taxi reservation is made and will be on time.
The location was excellent for a visit to Paris... just a few meters from the metro station Pont de Neuilly on line 1. Shops and bars directly next to the hotel but no noise problems. Room was rather small. Internet without wifi would have been useful.
Close to the metro station and in a good area. the personnel was terrible, recepcionist was awfull.
Perfect location: lots of small cafes and shops around and close to metro Neuilly Small rooms and poor isolation between them: I woke up by the buzz of my neighbour's mobile from the next-door room. Can imajine, how he felt when I was having sex with my girlfriend?
very friendly staff
close to RER,METRO
Hotel is in a lovely location with 2 stops on the metro to the centre. Very small however we felt we had struck lucky with this one! Fresh towels daily. No english tv channels and no safety deposit box in you room however the hotel will put personal belongings in their main safe
Loved the shower and bathroom. Bed was also good. No real free TV channels available
Staff spoke English and French professionally. Hotel was clean and no non-sense. I don't like how city taxes are not included in the initial hotel price. This is more a problem with French regulation than with the particular hotel. All hotels in France seem to do this.
Clean large rooms, friendly staff Wifi was tough to navigate, but worked well.
The view from our room was beautiful, the location was close to everything. Appreciate the security since being down town elevators only worked with room key. For someone who does travel solo at times this was a nice peace of mind. Staff was wonderful and accommodating.
Great room in a nicely refurbished hotel. Breakfast really good. Tv needs more English language channels and a remote that works!
The cleanliness , friendly and helpfull staff and also the ease od access to transport fascilities The television in the room only had french programmes , and nothing in english
The hotel was in the middle of the town and close to my business oppertunity My room was very small as the bed. The room was also close the entrance, meetingroom and street and was therefore noisy.
Internet connection (WIFI) at 10 euro/ hour is very expensive.
It was quiet at night - no sound of cars. Good bed and linen. Beautiful internal garden. Close to the forest (park) and metro station. It seemed to me that there was a little bit of dust on the room walls covered with linen. And at night you always hear very clearly guests marching up and down the stairs.
The room and the location, as well as the staff. The doors are closed around 1.00, no staff on reception, the hotel had to be called from the outside for the door to be opened.
Location Under construction. Service somewhat cold.
design of the room ,cleanliness of the room, silence in the hotel parking possibilities
Excellent friendly, welcome from staff. Always available for help and assistance.
Designul camerei si al baii, localizarea hotelului sint excelente. Wi fi that has to be paid extra
var veldig fint hotell, reint og gav ein luksusfølelse dusjen var ganske kald og ein del bråk frå personale i gangen
god standard. hyggelig betjening, og ikke minst beliggenheten og atmosfæren i hele området. bedre visuel info. om hva som skjer i paris. Opera, artister ol.
The rooms are great as are the staff.
Overal was good. Room service selection was limited in choices. I Bar only have French Menue and no English. No English Channel on TV only CNN. Mentioned above
The location is just fantastic - the hotel is located in 2 minutes walk from the Arc de Triomphe and Champs Elysees, with nice shops and restaurants all around! Hotel staff is nice. Breakfast was very nice with a good variety, a bit expensive though (31 euros per person, free for kids). Free internet in room (luxury room). Variety of tv channels was very poor.
Severly understaffed and any service requested takes quite a while. Rooms were not cleaned on on time, until we requested specifically to clean them in the evening. Turndown service was done on 1 day of 4. Used glasses from the minibar were not replaced for 3 days. Waited 1 hour for check-in after arriving at 4pm on a Friday. etc.
Atendimento da recepção e concierge. Housekeepers should make less noise and be more gentle when closing the room doors. They should start working after nine o´clock and attend the customers requirements more acurately. Matress is too softy and unconfotable and unable to provide a good sleeping.
airconditioning was not very effective despite my changing the room.
Hospitality of hoel staff At 29 euros per person, breakfast is quite expensive.
The Sofitel Hotel is well located and within walking distance of the Champ Elysees and the Arc de Triomphe as well as the Charles De Gaulle Metro. This allows for good connectivitey. There are also some good inexpensive eateries nearby. We mentioned that we were coming on the Honeymoon in our notes but we were treated as if I was the Sole occupier of the room. The Honeymoon touch was missing a bit especially since we read about another review who were treated specially for theri honeymoon.
Veldig sentralt hotell. Fantstisk beliggenhet. Stille og rolig området.Store fine rom. Flott hotell som jeg helt sikkert kommer til å bruke igjen For dårlig kapasitet ved frokosten
Hotellet er sentralt plassert. Frokosten var veldd imponerende, det er sjelden en ser et så stor utvalg.
Belligenheten midt i byen. Rommet varstort og luftig. Rent og pent.
Frokost Ekstraseng var ikke god. Lang frokostkø.
Meget sentralt, hyggelig betjening og god størrelse på rom.
The staff was most courteous and helpful. The hotel was very convenient to the heart of Paris and many of its attractions. I recommend that reservations be re-confirmed prior to travelling to avoid any confusion.
We loved the central location, across from the Louvre and the Gardens of Toulerie as well as the view of the Eiffel Tower. Sightseeing, shopping and all types of dining were within walking distance. There was nothing unpleasant about this hotel.
Location, style, very friendly and professional staff at front desk and concierge Room not very spacious, no gym/spa
Great atmosphere, helpful staff.
location & style