The hotel has a very nice lobby and is close to Broadway, easy walking distance. Happy hour at the bar from 3-6 was good. Concierge was helpful but pushy to sell tickets for bus tour. Bathroom in the room seemed a little run down.
I was woke up shortly after 5am by the construction crew banging with sirens and screaming. It was horrible. The hotel said they didn't know ahead of time a complete lie the building next door has been being built for over a year i found out. The wake up call (not that i got any sleep) was a half hour earlier than requested. Room service was horrible the food was not good and it took over an hour (nearly an hour and a half) to get a club sandwich. The delivery girl pandered for a tip suggesting there was no tip already included and telling me how people weren't answering the door when she was trying to deliver food. I tipped her only to find out room service charges 21% tip built into the bill plus a delivery fee of $2.50 on top of that. The room had a barely working toilet, some of the lights did not work, the fridge had no adjustment and would freeze everything solid, the fan in the bathroom was, also not working. Valet parking guys were great very friendly and professional. $35 per day is awfully high for valet at a hotel that has no parking at all to accommodate their guests except the valet option or you can go drive around downtown and find a public lot. I stayed in a suite that i paid extra for. I would highly recommend this valet service but i wouldn't stay at this hotel until the construction next door is finished at the vet least. I will not stay here again.
great location, love the unique property. a/c humity in room shower curtain dirty
The building itself was historical and their hambuger is delicious. There appears to be no management at this hotel. No one was at the front desk upon check-in or out, valet and front desk didn't answer phone calls, waited for a valet rep over 10 minutes. He had stationed himself in the luggage room instead of outside.
The hotel is within walking distance of restaurants, bars and music venues.
It was cheap and convenient to everything we wanted to see and do downtown, so I'd give it 2.5 stars. the staff was friendly. Decorated like a Hampton Inn from 2003, there was a comical layer of dust on the furniture and the floors were gritty as if they hadn't been cleaned recently. The hotel stole money from me by charging me 31 dollars for valet parking but returned the stolen money after I proved that we hadn't left a car there, so that was sketchy.
Overall nice clean hotel
The staff was friendly and service was good. It was in good proximity of Broadway. So for the price and location was worth it. If you want a good shower however that is my only grievance. It leaked all over the bathroom floor.