The only part of our stay that I would have any complaint about was that the room we were given was not ready. The cleaning crew came in promptly and did a great job. Other than that, we loved our stay and would stay again. I was told by booking.com that my card would not get charged until I checked in which was not true and I was quite upset because I had planned to pay in cash.
We were glad to find a good room at a reasonable price considering the holiday. N/A
it was not wirth the cost.
I loved the comfort of the rooms and the helpfulness of the staff. The family atmosphere and the pools are awesome if you have smaller children.
The room was spacious enough for the price. The pools were small, but surprisingly uncrowded during what could have been a busy weekend. The rooms could use updating-- they were definitely showing wear and tear and looked worn. All facilities could have used a better cleaning really. Also- did not know upon booking that they require a $100 deposit, took several days to be returned which was a totally unexpected inconvenience.
Harbour lights is close to many attractions at the coast. It has a indoor/outdoor pool, lazy river, bar/grill, spa, pool tables
Due to location, fairly quiet. Great staff, very helpful It is in a desolate area, away from what you go to Myrtle Beach for. Not conveniently located. Needs serious room updates.
the friendly staff, clean and comfortable roms
Called the front desk to get our bathroom cleaned while we were out (shower was dirty when we arrived). When we returned, nothing had been cleaned. Room curtains, etc were dirty and old. Windows could not be completely covered at night so we felt exposed. It happy with room or service, and it was very expensive for 1 night.
That it was located near the beach, entertainment, and shopping. The hotel room had mold on the ceiling and everything seemed like it had water on it. It made food soggy and clothes wrinkled from the moisture in the room. When the room had been cleaned they did not wipe any dressers or the desk down. Did not take care of cups we had used. The hot tub could have been painted to look a litter nicer. The food was the same every day. But I guess that's what you get for the price.
Clean comfortable rooms. Indoor/outdoor Pool. Excellent customer service, decent restaurant Small restuarant menu. Slow room cleaning
Lower priced for a quick trip and close to the airport which was helpful for early flight. Older hotel. On first floor and balcony walked right out into parking lot and seemed a little sketchie-
The room was very clean. The staff was helpful and professional. Nice and quiet at night, most couples were older. The water in the pool was ice cold.
The location was not good, everything around it is closed down. No hot water either day and staff had no explanation when it would be fixed. Elevator was disgusting. Asked for a room with a king bed and got put in a room with two doubles. Worst was the fact that there was no hot water. I will not stay in this hotel again.