staff very friendly, always love the dog friendly aspect of la quinta floor of bathroom had a smear of something... not enough pillows, requested extra, they were all out. bed was a bit firm for my taste. shower water pressure and water temperature was the worst experience. ive never had a more disappointing shower at a hotel
Worst staff on the planet. Went to check in. Idiot behind the desk could not find our reservation. Was not interested in searching for it. She was extremely rude and short with us. Ended up leaving and staying at a best western. Worst hotel experience I have ever encountered. The young lady behind the desk was extremely unprofessional and lacked any skills in customer service. I personally have several years in operations management and if my employees were ever like her, they would be terminated immediately. She even insulted my wife when we called her out for her lack of professionalism. Not sure how this one made it through the interview process.
Great, comfy beds and pillows. Toiletries provided and of good quality for those of use who always forget shampoo, conditioner, or both. Staff was amazing and felt secure staying there. Wasn't close to any of my destinations.
soft bed and pillows Pubes in my bath area. questionable cleanliness.
The room and hotel is nice, very comfortable beds, and the staff is very friendly and welcoming to you. It's a great place to be when r&r is much needed.
Location was great and convenient to broadway at the beach. Staff at check-in was very nice and hospitable! Beds were horrible. Ever time you moved even a little you would hear a loud squeaking; I was somewhat concerned that I would end up on the floor after the bed collapsed. Beds were also lumpy and uncomfortable. One of the worst marriott brand hotels I've stayed at.