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Meget hyggelig personale - kunden er konge. Perfekt beliggenhet for en storbyferie. Nei
Hyggelig rom og utsikt. Ypperlig beliggenhet og utmerket service i resepsjonen Bedre pakkepris med frokost og lavere weekend pris. Overrasket over at resepsjonen ikke kunne raskeste beste vei til søsterhotellet Zur Tenne. kunne lage pakke for forretningsreisende i Munchen kombinerte med Kitzbuehel.
The location of the hotel was excellent. We were initally booked in for 2 nights and decided to stay another night. Once we parked our car we did not need it again until we checked out as we were able to walk everywhere. The staff were friendly and our room was clean and comfortable.
Great location, good size room and bathroom. Decent breakfast.
Central location, excellent breakfast selection, reliable service, old world charm. The front desk staff is distant rather than friendly, but they are efficient and get the job done, which is enough for me.
Good hotel, good breakfast
The rooms were very clean and comfortable. The hotel is on a small side street within a short walk to the Marienplatz and Munich's famous Glockenspiel. We stayed one Saturday night in November, and while the hotel is located on a small, quiet side street, it shares that street with a bar. Now that the laws in Germany have changed and smoking is no longer allowed in bars and restaurants, people must go out onto the street to smoke. So the quiet street transforms into a loud, crowded extension of the bar from about 11:00 in the evening until 5:00 am the next morning.
The location was excellent! The noice was coming from outside surprisingly clearly.
Location in munich, comfortable room,adequate dinning room, good service, friendly staff, reception good, doorway assistance good. People were both friendly and helpfull. Rooms were not heated to usa standards but qit all right vs other hotels of same class in germany.
The location was excellent. The room was very noisy, no tea/coffee facilities, no aircon, very very poor value for money - it was twice the price of the 2 other hotels that were four star that I stayed in, and half as nice!! Not a 4 star hotel if I compare it to others.
staff very cold towards guests, staff loudly fighting and arguing in front of guests, poor breakfast buffet offer, very high price for the service rendered
Very nice hotel. Absence of the air conditioning made my stay not so comfortable, it was too hot in the room, what is not acceptable for such expensive hotel.
Great location. Great staff. Awesome fitness center.
Balcony, accommodating staff. When I had asked if I could check in 2 hours early, they said yes. When I arrived it turned out this was not possible. Which would have been fine if I wasn't am traveling for 10 hours and if everything in Munich wasn't closed on Sunday's.
Hotel is beautiful, upscale, modern and comfortable. Location is top rate, directly across from the virtualize markt. The staff was very friendly - though they seemed to have some issues which I suspect are from the hotel being rather new. Staff needs to be better trained in restarting the room with amenities. Coffee, sugar, other items were often not re-supplied. Room heating system failed while we were there; howevet, hey did supply us with a portable heater that worked well,
everything top class: location, service, restaurants, roof bar.. Internet access is not included in the roomrate, unusual for a hotel of this class. No WIFI, only wired access available
excellent concierge service. Reception did utmost to give us a room we were happy with. Excellent breakfast staff. Very poor views (look out onto a multi storey car park) from back of hotel and I had requested a room with view on booking form. Very disappointing to get allocated very small room with car park building darkening the room even more. The gym is too small!!
Unbelievable experience, it was the first time that I've seen in a hotel the following, all the staff knew the guest name, a prayer carpet and a compass was prepared in the room(respect to the Muslim guest needs), complements fruit and minibar without alcoholic drinks refilled on a daily basis. The room services food is the best in quality. And laundry service fulfills the guest needs. Never the less the location of the hotel is the best, and it worth every cent. Finally one of the main reasons that will make me to come back to Munich is this hotel.
Excellent front desk staff, concierge services, drinks and atmosphere in the bar, rooms design, prime location No
good and friendly service, central location a big plus
The location was superb, the room very quiet
Luxury room and good services
I would like to thank all the staff for the excellent services they have provided to us during our recent stay for the christmas holidays. We were very happy to be there. Rooms were very clean and spacious with excellent decoration. Ideal location in the centre of the old town. We strong recommend this hotel .
Sentralt og bra hotell. God frokost, men bør også være slik ut fra prisen.
Geografisk nærhet til Marienplatz og Haxenbauser
Veldig sentralt og hyggelig med god frokost og utmerket service.
Hotellet har en perfekt beliggenhet i forhold til shopping og til tog/undergrunn. Rent og pent rom og flott stort baderom.
Hyggelig hotell med sentral beliggenhet. Kort vei til gågate, severdigheter, shoppingsentre, t-bane, spisesteder. Er fornøyd, kommer gjerne tilbake.
Aller mest beliggenheten. Nei
Sentralt og koselig noe manglende fasiliteter (liten tv, ingen mini-bar, kun forkost)
Hotellets beliggenhet og service fra personalet var veldig bra. Med nyoppussede rom og bra renhold var dette et godt utgangspunkt for en langweekend i München. Vi leide 5 rom og flere av disse manglet dørterskel, noe som førte til noe støy fra gangen.
Gratis, utmerket onlineforbindelse på rommene. Meget serviceinnstilt betjening. Flott beliggenhet til alle severdigheter Burde vært opplyst at frokost var inkl. i prisen. Vi trodde vi måtte betale utenom. Knøttsmå bad. En må betale for å sitte i baren kveldstid pga. levende musikk. Dette burde det vært opplyst om at også gjelder hotellets gjester.
The hotel is beautiful. lovely attention to detail. spacious, clean design, playful and elegant. Emiko restaurant tastes were delicious. The hotel is in an excellent spot to have a romantic walk through Munich center in the evening, or enjoying the sights and sounds of the Viktualienmarkt in the morning. The room was a bit chilly.
What we liked best about the Louis was our room, which was a very affordable room, and was still spacious and comfortable and stylish and it felt like we were staying in a really cozy, upscale bedroom - it did not feel like a hotel room. Oh and the hotel smells amazingly good. The only thing I would change about the room is, we would have appreciated a tea/coffee bar to prepare our own hot drinks; this is a feature we use all the time in hotels, when available. That is the only thing I consider lacking in the room.
They recognised me from previous visit and upgraded me. Gorgeous design of room and facilities. Great location.
Location, the room and staff
Decor was elegant and unusual e.g. recessed closet space. Room (courtyard-facing) was very quiet despite very central city location. Maybe it's louder in summer? There was a restaurant on the terrace directly below. Breakfast tasted absolutely terrific - ingredients all bought fresh at amazing farmer's market across the street. Staff at desk, in restaurant were friendly, cheerful and eager to help. Upon my request, they instantly replaced the "desk stool" with a chair with a back. Stylish and pleasant lobby encouraged a convivial atmosphere. Daily shoe polish service, daily newspaper were nice amenities. Wireless (included in rate) worked flawlessly. Excellent shower an Platform bed was a little bit uncomfortable.
Staff were very helpful, and friendly. Hotel in a wonderful location for the old part of Munich. Not really a 4* Hotel, room standard a good 3*, breakfast buffet average and overpriced at 37 euros for two.
Liked the way the bathroom could be visually integrated into the sleeping area (glass wall) by opening the sliding door. Trendy cocktail bar. Super location close to Marienplatz and Viktualienmarkt. Could have done without the strip joint opposite, which leads to late night traffic
Staff were very helpful and efficient. Decor and ambience excellent. Comfortable lobby and pleasant outdoor area. Needed more wardrobe and cupboard space for clothes and toiletries. Pillows very hard and uncomfortable.
The location was excellent. The rooms were very nice and clean. Breakfast was not included in the rate as with other hotels we stayed at.
great location close to everything! The staff at the hotel is amazing. Love the bar downstairs. Wish they had an elevator - for travelers like me that don't pack light.
It was close to the downtown area so we didn't have far to walk. No Air conditioning. A very small hot stuffy room. If you open the window you get a lot of street noise until very late at night. Economy furnishings. They didn't have a fan. Lights in hall were partially disassembled. There is no elevator.
Perfect central location, spotless room, reliable (free) wireless internet and yummy breakfast included in price. Even with the heating on full blast, the room was unacceptably cold in October. And the noise from the neighbouring nightclub was deafening on Friday night from 2am to dawn.
Location is very central /wealking distance to all tourist & shopping sites. Breakfast is excellent. No elevator. Pillow is very/too flat.
They had THE best bartender I have ever encountered. Thanks Oliver! The entire staff was extremely friendly and helpful. The food was great. The room was clean and modern, not to mention located perfectly in the heart of downtown. If and when I return to Munich, Hotel Lux is my #1 choice hands down. Thanks to everyone at Hotel Lux for making my stay an unforgettable one! No complaints. Extremely pleased with my stay.
Located halfway between town hall and haufbrahaus. Walked from Mariensplatz to hotel with 2 daughters. Tons of restaurants and shopping within a 5 minute walk. Bar/restaurant was great - loved the breakfasts. Drink menu was very innovative and fresh. Surprising in a very good way. Everyone was incredibly friendly and helpful. Great stay!! Bathroom was very small for 3 people. Shower ok for women/girls but would be challenging for a full size man. No counter space around sink.