The rooms are modern, clean and comfortable. Very good position, not so central but it is just a 15-minute taxi drive from Marienplatz. Bar open 24 hours. Breakfast room too essential (small tables, etc), even though the food served was correct for the hotel level.
The design of the room was great, very clean. The staff was very helpful and friendly. Breakfast is very good. The cancellation could be done only 3 days before the arrival.
Brand new, extremely clean, extremely luxurious beds, fantastic shower heads and great slim line tv's that display a roaring fire when you enter the room. Wifi only free in the lobby. No breakfast included.
hotel is clear. breakfst is value.location is quite far from u-bahn.
The experience was very stylish and contemporary. The location was difficult to reach by public transport
Stort hotellrom, rent og ryddig.
Sentral beligenhet med mulighet til å nå byen og serverdigheter på kort tid.
Rolig beliggenhet ved Englische Garten.Tilslutningsbuss til Metro rett utenfor hotellet. Gode kunnskaper hos resepsjonspersonalet.
Moderne og bra Motel ! Virkelig mye for pengene og bra beliggenhet.
Sentralt, meget god beliggenhet, ingen gate/trafikkstøy. Egen parkering under hotellet. Enkelt og greit, nytt og rent. Burde ha et bedre, PC basert system for booking av parkeringsplassene
Enkelt men likevel moderne og flott hotell. Rommene kunne vært større. Savnet minibar, garderobeskap og ekstra teppe.
Vi var 2 voksne på påsketur, og det vi likte var at hotellet var rent og ryddig, god frokost og en beliggenhet som var helt perfekt. Kan anbefalles på det varmeste. vi kommer til å bruke denne hotellkjeden når vi skal ut å reise neste gang også. Fint om man kunne reservere plass i garasjen om man ankommer med bil. De fleste parkeringshus i nærheten åpner ikke før kl. 10.00 på søndag så det kan være vanskelig om man reiser med ett morgenfly.
Beliggenhet. Liten trafikkstøy. Sittekomforten i frokostrommet burde forbedres. Dessuten matutvalget.
Hyggelig rom og utsikt. Ypperlig beliggenhet og utmerket service i resepsjonen Bedre pakkepris med frokost og lavere weekend pris. Overrasket over at resepsjonen ikke kunne raskeste beste vei til søsterhotellet Zur Tenne. kunne lage pakke for forretningsreisende i Munchen kombinerte med Kitzbuehel.
Meget hyggelig personale - kunden er konge. Perfekt beliggenhet for en storbyferie. Nei
Bra service , god frokost Utrolig stygg fasade, ok inne .
alt var helt perfekt. personalet, særlig da de på loungen som sto der ved middagstider, de gjorde dette til ett veldig bra opphold. maten og drikken der var også bra. hotellets standard var utmerket, bra beliggenhet med gode fasiliteter. De som jobbet i spa og basseng området var ikke så hyggelige inntill de fant ut at vi var vip. Da ble de plutselig veldig hyggelige også. Dette syntes jeg ikke er helt bra. Maten i loungen var kanskje litt ensidig.
Gunstig beliggenhet mellom sentrum av byen og olympia parken. By bane stopp like i nærheten. Koselig bakgårds hage med servering.
Grei gå avstand til wisen, og byen. Kan ta trikk. Kjempe god frokost. En av de bedre.
Det aller meste fungerte utmerket, meget bra frokost f.eks. Nei
Ligger sentralt, stor fin lobby, samt mange heiser slik at man slipper å stå i kø, lett å finne, bra tilgang på taxi hele tiden.
nærhet til banen
Fine rom. Sentral beliggenhet, gåavstad til sentrum. Grei adkomst til tog til sentrum. God frokost.
Suveren beliggenhet i forhold til sentrum og kommunikasjoner.
At hotellet var sentralt og fint. At de som jobbet i baren ikke kunne blande drinker i det hele tatt!!!
Room ready for arrival at 2pm. Central location. Staff friendly, helpful and with very good command of English. Gym and pool very appreciated. No noise. Minor quibbles - I would have liked a CD player in the room (I know they could be hired) and a wider choice of English language newspaper.
Very clean - amazing rooms - great spa 30 Euro each for breakfast is very expensive ........ think it may have been worth it as it was excellent. Fine as we travelled as a couple - if my kids had been there would have been unaffordable!
We had a wonderful stay which was high lighted by the wealth of knowledge of the hotel conceirge .Glad we took his advice about restaurants & tours.The hotel is located in a great area for shopping & sights.
the staff were very helpfull;the hotel is quite and the view of the room is nice; the size of the room is execllent
The location of the hotel. Those who want to stay near the center of Munich and have the ability to walk there on foot should definitly consider The Charles Hotel.
Friendly and helpful staff, beautiful hotel about 500 meters away from the train station. Room, and bathroom large. Excellent service. Great SPA, There is absolutly nothing negative about this hotel, everything perfect. You get what you pay for and more. Highly recomend. nothing
Very Clean. Quiet. Friendly staff. Reasonably large room, and very comfortable bed. Pillows could be in down instead of synthetic.
Hotel staff were very friendly and helpful, the food in general was very good, cleanliness & the comfort of the Hotel also very good.
The Charles Hotel is a very top class hotel. The Location is great, a few min. walking away from the city center and steps away from the train station. The hotel is prestigous, very clean and comfortable. The restaurant and food is good. no wi-fi in the hotel. The internet connection is wired and expensive.
The service attitude was quite unique at the hotel, more than perfect. Breakfast is really good! I highly recommend deluxe room with park view.
Topp beliggenhet , elegant hotell med all komfort, topp service, uforglemmelig middag i restauranten - samt herlig frokost! Kommer garantert tilbake!
Megt god oppfølging av personalet på hotellet.De viste at de brydde seg om deg og på den måten også bidro til at oppholdet ble meget avslappet og behagelig.
Sentralt, rolig, parkering, god frokost, stort fint bad, hyggelig betjening Litt smalt og langt rom som gjorde det litt mindre koselig.
Var på oktoberfest i Munchen, og brukte hotellet som utgangspunkt for det.Har faktisk ikke noe å utsette på hotellet, da betjeningen var veldig hyggelige, renholdet utmerket, rommet bra og frokosten var også helt topp. Kommer til å bo på samme hotell neste år. Nei ingen ting.
Sentralt beliggende rett ved Hauptbahnhof, og tbane. Pluss for aircondition når temperaturen var over 30 grader i byen.Stor og innholdsrik frokost.
Hotell rommet var meget tiltalende og rent. Inspirerende dekorete dører. Visning av kunst på en tv-kanal var seregent en fin opplevelse. Fint frokostbord. Heisen var til tider ikke tilgjengelig på grunn av renholdspersonalets bruk. Måtte vente lenge, valgte rappen i stedet. Vanskelig hovedinngang for bevegelseshemmede.
Meget bra frokost, blant det absolutt beste jeg har fått i utlandet på lenge. Godt utvalg av pålegg, oster, brødtyper. Alltid egg, frukt, yogurt, litt småkaker. Imøtekommende og effektiv betjening i frokostsal. Nei, forventet ikke et luksus hotell og det er det heller ikke.Kanskje litt gammelmodig preg over korridorer og rom men likevel ok.
Hotellet var stilrent, sengene var gode og renholdet var bra. Bar i resepsjonen er et pluss, og beliggenheten gjør at alt er innen umiddelbar nærhet - også fordi undergrunnsbanen og togstasjonen er rett utenfor døra. At de tar seg betalt for internettilkobling er negativt.
Grei sental beliggenhet. Rene rom, god service. Pakken som inkluderte frokost og minibar var meget gunstig. Meget komfortable senger
Flott hotell, fin beliggenhet i forhold til det meste i Munchen, både sentrum, oktoberfest og tog/undergrunn
Loved everything here as usual when in Munich: friendliness of staff, beautifully appointed rooms and bathrooms, cleanliness, fantastic breakfast and all the little extras. Free wi-fi should be standard in this category; some rooms overlooking street can be noisy;
Extremely comfortable, excellent service, superb location
The whole experience. The staff were very friendly and professional. The room spacious.
The room was very clean and bright. The hotel staff kept the room very clean and were very congenial. Lack of any blankets besides the down comforter. The comforter was too hot for the weather and without air-conditioned rooms they wre just too wram to use.
Big room, nicely disigned, helpful personnel, reasonable internet access offer, flexible cancellation policy no good coffe for breakfast, no TV channel in Russian
The staff here is truly outstanding. The front desk staff was excellent. Very helpful and great with answering any questions. Everyone speaks english should you need it. The restaurant staff was also friendly, helpful and very accommodating. The location is really ideal. Just 2 subway stops from the main area downtown and in a very safe, quiet, upscale neighborhood. If you were to walk, it's an easy 40 minutes. The rooms are lovely and tastefully decorated. There is a beautiful garden on the main floor and a great terrace on the fourth floor with sauna, steam bath and small gym. I would stay here again without hesitation. nothing - everything was great!
everyone was very polite ,young and good behaivor No carpet in the room.
wonderful, very friendly and helpful staff! Very good breakfast, marvellous garden, nice athmosphere, we had a very good time there and we surely will come again! noisy room (couldnt sleep for hours), no air condition, bath room very small, general condition not acceptabel for five stars (bath door did not close properly, door of the safe banging against the furniture door, you have to switch off several lights when leaving the room ...)
This is not a typical formula hotel. The room felt like it could be in someone's home. It was easy to forget we were ina hotel.
great friendly staff
The hotel front desk staff (all of them) were amazing! They were super helpful, courteous and friendly. The wait staff in the dining room (we only ate breakfast there), were also terrific. The hotel should be complimented on hiring and training such great employees. Hotel was beautiful, comfortable and clean. Room was spacious, and many amenities were complimentary .
Luxury room and good services
good and friendly service, central location a big plus
The location was superb, the room very quiet
excellent concierge service. Reception did utmost to give us a room we were happy with. Excellent breakfast staff. Very poor views (look out onto a multi storey car park) from back of hotel and I had requested a room with view on booking form. Very disappointing to get allocated very small room with car park building darkening the room even more. The gym is too small!!
Unbelievable experience, it was the first time that I've seen in a hotel the following, all the staff knew the guest name, a prayer carpet and a compass was prepared in the room(respect to the Muslim guest needs), complements fruit and minibar without alcoholic drinks refilled on a daily basis. The room services food is the best in quality. And laundry service fulfills the guest needs. Never the less the location of the hotel is the best, and it worth every cent. Finally one of the main reasons that will make me to come back to Munich is this hotel.
everything top class: location, service, restaurants, roof bar.. Internet access is not included in the roomrate, unusual for a hotel of this class. No WIFI, only wired access available
I would like to thank all the staff for the excellent services they have provided to us during our recent stay for the christmas holidays. We were very happy to be there. Rooms were very clean and spacious with excellent decoration. Ideal location in the centre of the old town. We strong recommend this hotel .
Excellent front desk staff, concierge services, drinks and atmosphere in the bar, rooms design, prime location No