The staff was very helpful, includiny converting currency and giving directions.They also provided-sold tickets to the transportation system.Also, we appreciated the interenet cubicles available and the coffee station near the elevator.
great location, very close to the underground, which made Oktoberfest fairgrounds easily accessible. Comfortable room, enjoyable experience. a bit pricey.
Friendly staff, nice rooms, free Wi-Fi.
The rooom comfort. hotel location (cenetr is at reach) The rooms were not available when we got to the hotel, although it was late noon.
There is free internet for guests! The location was convenient. The staff helpful. Clean roooms.
The hotel was good value for money and the location next to a subway station was ideal. No restaurants or grocery stores near the hotel.
Very helpful and friendly staff; good breakfast. Fair value for money. If you need to do some work in your room during your stay, you will be uncomfortable. The "desk" provided in rooms is horribly designed so you can't get your legs under it, and the chair is very uncomfortable. It is sad when design aesthetics come before functionality!
Nice hotel in good location for Oktoberfest and exploring Munich.
New, clean, confortable. Nice and supportive staff Quite far from the historical center. Not very fancy
Clean, good location, parking facility, internet for free
Grei gå avstand til wisen, og byen. Kan ta trikk. Kjempe god frokost. En av de bedre.
Det aller meste fungerte utmerket, meget bra frokost f.eks. Nei
Gunstig beliggenhet mellom sentrum av byen og olympia parken. By bane stopp like i nærheten. Koselig bakgårds hage med servering.
Rolig beliggenhet ved Englische Garten.Tilslutningsbuss til Metro rett utenfor hotellet. Gode kunnskaper hos resepsjonspersonalet.
Sentral beligenhet med mulighet til å nå byen og serverdigheter på kort tid.
Stort hotellrom, rent og ryddig.
The staff was very friendly, minus one individual. We upgraded to an apartment and loved the freedom to cook ourselves. The day before checkout, we went to settle our bill and view current charges. We agreed on charges and were told we couldn't settle until checkout time. The following morning at 5:20 we went to pay our bill when Seyed, the man working the front desk told us 50 more euro than agreed upon. We explained that wasn't right and told him we asked about it the night before and knew that it wasn't an extra 50 euro. He than said we have to pay what the computer says and that's it. We went back and forth for about 10 min. And got no where. He than said I was his worst guest he has had in 15 yrs and that's that! Eventually a few hours later I got a hold of a manager and cleared it all up. All in all the hotel was great minus my checkout experience.
Friendly bar staff. Free bottles of water and beer came in handy. Greatshower. Double room was, like many in Europe, two singles pushed together. Even had two single duvet covers.
Convenient location for the purpose of my stay Needs renovationWas
The rooms are an excellent retreat with the mini kitchens. Great people watching!!! There was a noisy party on the Sunday night in an appartment on the 6th floor. My tolerance was tested- but I was just jealous.The hotel could only act if somone complained but noone would want to complain.
Whenever I stay in Munich, I try to book a room at the Derag Hotel: it is confortable, the staff is very nice, and it is ideally located in the city, next to public transportation and to shops and nice little restaurant, and to the swimming pool. Check-out time a little bit early (11 a.m) and brekast until 10 a.mOne more hour would be welcome - same comment for the cleaning time.Would like to enjoy a late morning after a long trip.
Convenience to S-bahn; quiet neighborhood Reservation under wrong name; a wake up called was delivered 1 hour late
Close to Metro and oldcity Room musty and same next room
More facilities than we expected.
Good location, basic hotel but very good value. Excellent breakfast- lots of choice, 2x free water & 2x beer in the fridge, clean etc... Great for a cheap and cheerful weekend stay!
Well prepared, quick and smooth check-in/check-out procedure. Kind hotel staff. Small and slow elavators. Slightly unpleasent smell in the bathroom. Too soft bed.
vi var svært fornøyde med frokosten og likte godt designen i resaturanten. Beliggenheten er utmerket. Kort vei til gamlebyen. Flott med kort som gav gratis reise med offentlige kommunikasjonsmidler. Madrassen var i hardeste laget for meg, men ikke for mannen min.
Nærheten til jernbane og bykjerne. Meget bra frokost.
Eg har brukt dette hotellet nesten kvar gong eg har vore i München.Hotellet ligg midt i byen og sentralt plassert i forhold til jernbane og andre transportmidler. Kjekk betjening og greie priser.
Hotellet hadde god beliggenhet ift sentrum og Altstadt. God frokost og hyggelig betjening
Komfortable rom, gode madrasser, fredelig beliggenhet, bra TV-utvalg, meget god frokost. Svært høflig og serviceminded personale. TV litt uskarp. Kunne også vært litt større. Mangler flyttbar leselampe.
Sentralt beliggende hotell med god standard og fasiliteter Nei
Rent og pent hotell med sentral beliggenhet Nei
Very good location, extremely near the UBahn but also very quiet!
Especially the service of the reception staff
Only three advantages of the Sheraton Munchen Westpark Hotel: comfort, comfort and comfort. Very good breakfast. Interestting spa.
nice pleasant hotel with freindly staff
The room was nice and modern. We have to pay for the internet in the room.
Wireless access not available in all rooms.
Nothing, for everything they charged us even for the smoking room we have paid eur 15 per night. They have informed us that we can get coplimantary 2 cups of coffe every day but we have noted while checking out for every cup they charged us eur 4 as service charges. We have paid an additional price of eur 106 however the room rates were high.
it was near the u-bahn and s-bahn the pillows were too thin
Wonderful service. We arrived a day late due to a flight cancellation. Desk staff upgraded us to a room on the club floor. Nice bed, refrigerator in rooom. Very good facilities, the included breakfast was a buffet but you could order eggs any way you like. We also loved the greek restaurant Hellas two blocks away, excellent food at very reasonable prices. Location was a little far from downtown. But it was only 2 or 3 stops on the subway (depending which train) from the main station, as billed on their website. The real issue for us was room temperature during a warm weekend. Although the room had an AC control dial, at its lowest it was still warmer than 76 F. We found it too warm to sleep comfortably the two nights we were there. Otherwise (or in a different season) this is an excellent value for a very good hotel.
Nice hotel and room Rooms not ready and together as requested. Staff not extremely helpful
Vennlig personale, de fleste snakket bra engelsk. Beliggenheten er veldig bra med gangavstand til handlegater og severdigheter. Sengene er ikke delbare. Altså ikke optimalt for en guttetur :)
Gode senger, koselige rom, god frokost
Greitt hotell i en flott by med store arrangement. Hotellet var greitt til prisen. God plasering i byen. Frukosten kunne innehalde speilegg og bacon.
Romslige rom med meget gode senger. Rent og pent. Mye opphold for pengene hvis man bestiller uten frokost. Hyggelig og vennlig personale. Frokostbuffeten var veldig dyr.
flott hotell med bra spa avdeling få orden på bokingen/reservasjonen
Bra hotell med god service. Vi var 3 pers. og fikk et kjempestort rom. Veldig bra beliggenhet i forhold til gamle byen og jernebane. Enkelt å finne når man kommer inn til byen. Alt var veldig bra.
Veldig sentral beliggenhet. Gå avstand til jernbanestasjon. Fine pene og rene rom. Noe bilstøy.
Bra standard. Men: Bookingen vår var ikke blitt registrert når vi ankom hotellet, som var fullbooket. Men vi fikk likevel et rom ganske straks.
Nærheten til sentrum. Hyggelig personale. Rom i 7 etasje er fint da det ikke er mye bråk fra gater. Fikk dobbeltrom til enkeltroms pris. Flott. Nei
Sentralt plassert Internett tilgang fra rommene. Flatskjerm på rommene.
Hotell rommet var meget tiltalende og rent. Inspirerende dekorete dører. Visning av kunst på en tv-kanal var seregent en fin opplevelse. Fint frokostbord. Heisen var til tider ikke tilgjengelig på grunn av renholdspersonalets bruk. Måtte vente lenge, valgte rappen i stedet. Vanskelig hovedinngang for bevegelseshemmede.
Var på oktoberfest i Munchen, og brukte hotellet som utgangspunkt for det.Har faktisk ikke noe å utsette på hotellet, da betjeningen var veldig hyggelige, renholdet utmerket, rommet bra og frokosten var også helt topp. Kommer til å bo på samme hotell neste år. Nei ingen ting.
Sentralt beliggende rett ved Hauptbahnhof, og tbane. Pluss for aircondition når temperaturen var over 30 grader i byen.Stor og innholdsrik frokost.
Sentralt, rolig, parkering, god frokost, stort fint bad, hyggelig betjening Litt smalt og langt rom som gjorde det litt mindre koselig.
Meget bra frokost, blant det absolutt beste jeg har fått i utlandet på lenge. Godt utvalg av pålegg, oster, brødtyper. Alltid egg, frukt, yogurt, litt småkaker. Imøtekommende og effektiv betjening i frokostsal. Nei, forventet ikke et luksus hotell og det er det heller ikke.Kanskje litt gammelmodig preg over korridorer og rom men likevel ok.
The hotel has an excellent staff. Very friedly and kind. Very good location. Clean. Excelent Breakfast Nothing to complain
Chose this hotel as it was close to the olympic stadium, which was good. However if I was not going to a concert in the stadium I would have stayed at a more central hotel. The hotel is of a reasonable standard, staff are helpful, breakfast overpriced you can get coffee and pastries for a tenth of the price at the bakeries near the hotel.
no bag filters for a cofee machine otherwise fine
Close to the U-Bahn. Friendly staff. Internet connection in room was not free.
it was under renovation,
Location as we had to visit Bmw Welt
Very close to the metro station, helpful & friendly staff, beautiful decoration in the restaurant, lobby and rooms!
We chose this hotel for it close proximity to the BMW Welt and museum. It is also a very short walk to Olympia park and a subway station. Excellent staff! Our family stays in 10+ european hotels a year and this was one of the best!
Difficult to find by car. not a traditional entrance with the entrance through an underground multistorey car park !
location near to the Olympiahalle the hotel entrance was hard to find, the parking almost impossible to find.
The fact that they charge an incredible high price for the brakfast that should be included
The bed and pillow were very comfortable The lobby area was not too attractive.
It was clean, quiet, the reception staff was very nice; they also have bikes for you to borrow, which you can check out for the day and ride across town. We were stuck at a metro station at night with no means of transportation, we called the hotel and they sent us a taxi cab right away. It is not exactly downtown, and you need to walk 10-15 minutes (depending on how fast you walk) to the underground station, but they do give you a small map and explain how to get to the station from the hotel; and with the underground it only takes around 10 minutes or so to get downtown.
Bikes awailable to use, excellent! Good and friendly service both at the reception and breakfast. We had to wait until two o'clock to get the room. No chance for late check out, eventhought it seemed that hotel was not full booked like it was said (not so many people at the breakfast). Room was also rather small but modern and clean.
Location: too far away. Bit of an old run-down hotel, definitely too expensive
Convenient for Munich Airport & Exhibition Centre. From the Airport you can save 30 mins. by getting off the train at Johanneskirchen which is 3 km from the hotel. A taxi costs ± 8 € and takes 5 minutes. The Deluxe Room is very quiet & the Free minibar is very well stocked. At Check Out, they tried to charge for the Free (included) mini bar.
Quite, confortable. The price for the season was expensive.
the fact that i didnt had to wait till 3pm for check in
it was my only bad experience in my life, its the worst hotel ever I don't think that I will ever stay in holiday inn. very bad quality of service no body was there in the reception I was looking for some one to help even when they so me no one even look at me no hospitality at all, cleanliness of hotel is very bad with bad smell every where in the hotel, its was old hotel never been renewed even the elevators small bad smell.
To far from city center and even worst too far from metro station.