Very large room. Despite what is stated, there was no wifi in the room. Internet in the room was possible with a (very short) cable, but if you're unlucky, they are all gone (as I've experienced).
It was a brand new hotel - the room was large & modern with all required comforts. The hotel was still under construction but this did not effect our stay in any way From the website we thought the hotel was in the Sierra Nevada when it was a 30 minute drive away
There was no wifi in the rooms and the breakfast was really poor and the hotel bar closed at midnight
We ended up being charged more than what was quoted at the actual place. Plus, our elevator did not go to the floor. Rather we had to get off and climb stairs--my mother had a difficult time, given that she recently had surgery.
1st lady at desk excellent most staff unhelpfull - bathroom aqnd toilet no doors and glass see through walls!? - boked for 2 nights but left after 1 because genarally horrible hotel -
the service, rooms,and view were great-would stay again
Quiet, clean and spacious room. Free internet access available throughout the hotel. The hotel didn't seem fully operational. It is located at Monachil and rather hard to find. Not recommended unless with own car or with tour group. Air cond. in our room didn't work during our stay. We suspect it was centrally controlled. Wireless internet is only available in the lounge area.
Lovely hotel, new, clean and helpful staff. I took a bit to find but apart from that a good experience.
Very modern and spacious rooms. The whole hotel is lovely. The reception staff were very welcoming and helpful...Nothing was too much trouble for them and they were obviously genuine in their relationship with the hotel guests. Spa still not open but not too much of a problem. Smoking was allowed in the bar although it had a separate non smoking room adjacent. This prevented us from making full use of the bar.
Excellent hotel with comfortable well appointed rooms. However, the hotel was newly opened and still not fully operational. Good location for Alhambra Palace and sking in the Sierra Nevada.
I feel that you should not have to pay for parking and the hot breakfast needs to have more additions like beans and mushrooms
The room was lovely and the view was excellent and a small fridge in the room helped. The first day was a nightmare for us with no wi-fi working and the shower was hardly warm, and only one staff member in the back office was helpful. Reception run by waiters who couldn't speak english and too busy to be bothered with trying to help. No tourist information available - and although a restaurant there it seemed empty. We did get room service finally and that was reasonably priced and very nice. Apparently they offer free coffee or tea to your room 24hrs a day - but it was too hard to ask for it!
We had a double room with one bad, but in reality those was two seperate just putted together it makes sleep in this bad imposible.
Got a spacious room with big terrace and great views. Tasty decor. Friendly staff. Nice pool-area (no crowds, we were alone). Very quiet area at night. Free parking. It is not the best choice for travellers without own wheels, although there is a bus stop right next to the hotel gate. In one point the bathroom door (room 206) touched the floor. Force was needed to open and close.
very friendly and helpful staff. good food. high standards throughout the hotel. We stayed over a fiesta weekend. a funfair was near by and very loud until late at night, followed by a rock concert until 4am. unable to use swimming pool. building work to the hotel still in progress.
Price Tv not working some channels not accessable
The room was clean, liked the swimming pool, friendly hotel staff. The restaurant and our waiter was not up to the expectations, and the standard of the hotel. Would recommend a dinner in the city.
Great value for money. Fantanstic sized rooms and helpful staff, parking on site, child play area and located with great views just 8km from centre of Grenada (12 minutes drive) and 30km from Sierra Neveda mountains and snow.
it was a really nice hotel for the price requested, and very good services.
not the hotel, but it is difficult to find, a sign near the gas station at bottom of hill would help
It was a good combination, you visit the city and afterwards go back to your hotel we're it's possible to relax in a quiet area!!
Beautiful small hotel with parking and easily accessible by bus (1.10 euro) to Granada. Spotlessly clean with superb inclusive breakfast. Several tapas bars and restaurants in Monachil itself. Nothing
Spotless, big room, tasty breakfast, secure parking, air conditioning. Friendly and helpful front desk. Excellent value for money.
Excellent friendly staff, very clean and attractive accommodation, close to Granada.
Alicia is a most gracious hostess who welcomed us after a grueling drive with peach nectar and her homemade orange cake to her peaceful oasis in Monachil. Our room was large, as was the bathroom, and there was a hearty breakfast. We initially thought it a little further from the city than we would have liked – especially after the GPS got us lost trying to find it – but the inconvenience of being out of town is more than compensated for in value for money and hospitality. For travelers without a car, there is a bus virtually outside the gate. It would have been ideal to be a little closer to the city centre.
Excellent hotel with very friendly staff. We had a large room with lovely mountain views. Need a full length mirror in the room.
Conveniently located with regular bus connection to Granada. Friendly owner was able to provide neccesary information to ensure I experienced a very pleasant stay. One small niggle, was that due to a machine malfunction I was unable to pay by card and had to settle by cash instead.
The hotel was simply one of the bests we've ever stayed in. It is a really nice family hotel and the staff did the best to be sure we were having a really nice time. We even got a welcome drink and a farewell present, as well. There was beautiful furniture everywhere and a nice scent in the common rooms. The parking fascilities were also excellent. There is also a nice terrace from where You can see the Sierra Nevada mountains. I'd like to recommend the place to everyone, it is a masterpiece! Congratulations to staff, especially to Carolina!!! Absolutely nothing!! Everything is perfect!
We went up to Sierra Nevada national Park, Alhambra Palace in Granada,and we drove around Alpujarras, all was great to see and experience. The owners of the hotel could not do enough for you they were lovely.
staff directions to hotel were incorrect
Welcoming reception, home-made cakes, relaxing rooms with excellent views and on bus route to city. More drawer space would be good but not essential.
Staff were very friendly and the room was lovely and clean. This is a lovely hotel but unfortunately the location is not great if you want to do anything on foot. Luckily we had a car with us but it would have been nice to have had just one more restaurant or pub within walking distance as you are literally stuck at the hotel. The hotel is lovely and the staff are great but very little English spoken at the hotel and in fact in the region.
swimming pool, helpful friendly staff, beer mugs, peaceful setting
It was very nice being close the siera nevada and also close to granada. none
Helpfulness of the staff.
Friendly staff, good location and facilities our room was tiny, once unpacked there was little space to move between bed and bathroom. it had a small balcony to compensate for the small interior.
Staff was very friendly and helpful. TV with international channels & wireless available. quiet place. A good place to stay if you want to be a bit outside of Granada. It was not difficult to reach the center of Granada by car. There was no water in the pool, but it might have been because it was the end of the season. There are not many restaurants, bars in the area if you don't want to drive. We stayed only one night in the village in the evening. The rest of the time we went to Granada.
It was in an excellent position and really made us feel like we were in the mountains. Great experience. Room was quite crowded with four but was still good.
Peaceful setting, friendly and helpful staff. No
Perfect for everyone who likes to combine a city trip (with Alhambra not to be missed!) and exploring the mountains of the Sierra Nevada / the Alpujarras. Especially Los Cahorros (30 min walk from the hotel) is worth a visit. Staff is very very kind! They make your stay even better. The pool is nice, especially after a long day walking. A car can be helpfull, but the bus goes frequently to Granada and takes less than half an hour. The restaurant was closed during our visit (for renovation) so we don't know if it's good. In summer it's low season so many restaurants in the village are closed, but there's always something to eat. Our bed was a bit hard, but for the rest was the room really comfortabel.
Absolutely lovely place; good and clean rooms, great views and helpfull staff.
Store pene rom og tilsvarende fellesareal. Trådløs internett på rommet. De fleste av personalet snakket ikke engelsk. Lårlig service mht spørsmål om transport og severdigheter ut over Alhambra.
Utmerket hotel nære sentrum
Flott førsteinntrykk med utvendig heis og fin vestibyle. Hyggelig og imøtekommende personale, som snakket godt engelsk i motsetning til mange andre som jobbet på hotell i Sør-Spania. God frokost med god service fra personalet. Sentral plassering men samtidig rolige omgivelser uten trafikkstøy Vanskelig med parkering hvis man ikke benyttet hotellets parkering, som kostet en del Euro i døgnet. For få solsenger ved bassenget.
Hotellet var forholdsvis nytt og lå rimelig greit til i forhold til både sightseeing og restauranter. Det var litt rot i forhold til om vi hadde spist frokost eller ikke, men de ordnet dette i resepsjonen da vi booket ut.
Beliggenheten bra. God frokostbuffet.
Fin beliggenhet i Granada, og bra rom. Bedre påfylling av pålegg mm til frokost. (Spiste noe temmelig tarvelig, men oppdaget da vi forlot frokostsalen at det fantes flott mat som var kommet til etterpå. Ergerlig.) - Og det kunne vært et par ikke-spanske kanaler på TV-en, gjerne Eurosport.
Vi har bodd på dette hotellet flere ganger fordi det er et stille sted,nær de steder vi gjerne besøker og nære sentrum og shoppinggatene og faktisk i gangavstand fra Alhambra for de som liker å spasere.
the parking is apart a hotel, so i didnt like, that is necessary to cross the road.
Because the facilities
Nice room, good staff, clean, no noise, good airco, nice bathroom, swimming pool to cool down at end of day Location (15 min walk to center - bus is available closeby) - Jacuzzi didn't work
In our case the negative experiences prevail. Therefore we cannot recommend this hotel. I am sure there are much better choices. This hotel was one of the most chaotic we have experienced so far. At the reception was an unexperienced person, although very kind. First we got the key(card) for a wrong room. In the bathroom the glass wall between the tube and the rest of the bathroom was missing (obviously there used to be one before) so that after taking a shower there was water all over the bathroom. Poor English of the reception staff (e.g. we asked if breakfast is included and they said yes, but in the end we had to pay 10 Euro per person). Breakfast was not bad but not worth 10 Euro. The hotel is a little bit difficult to find by GPS as there are many construction works around the hotel and many roads are closed. Swimming pool was still filled with water but closed
clean and large rooms. 15 min walk to center. good price for last time. road working front of the hotel. a little bit dusty.
Although off season, the food was magnificent and plentiful. The hotel was spotless.
Good facilities though they did not have any record of the booking. Luckily, it was out of season so they managed to find a room for us. the staff were pleasant and efficient. More of a business hotel than one for travellers. It was a good 15-20 min walk into the centre of Granada.
reception staff were excellent.many thanks Alberto no tariff displayed for the minibar only 1 english tv channel
The room was very complete and comfortable and the staff very friendly and accurate.
Modern contemporary design hotel, excellent facilities (although would have been good to know in advance that the pool and jacuzzi are on an outdoor terrace, and only open between June-September). The staff were super helpful - called taxi's for us, valet parked and returned our car from the parking garage underneath the hotel, and were quick to service any requests regarding our stay. Room was clean and comfortable, good space for unpacking and loads of wardrobe space too. The bathroom was high quality with granite surfaces and bath surround, and the power shower was well needed after a hard day's snowboarding in Sierra Nevada!!! Good access to the centre of Granada - a short walk or taxi ride takes you to Carrera de Genil where you will find many shops including the El Corte Ingles department store. This hotel also has very easy access back onto the ring road and is easy to find coming into the city. Will definitely stay here again.
Flott beliggenhet i forhold til Alambra Litt hektisk til tider når fulle charterbusser ankom.
Servicen hos personalet
Flott beliggenhet. Nært til Alhambra. Vennlig personale.
Hotellet lå i gangavstand fra Granada by og rett ved siden av Alhambra. Mulighet for turer i nærheten Noe dårlig og dyr parkering.
Helt ok, gangavstand til Sentrum og greie parkeringsmuligheter. GPSen klart ikke å finne verken hotellet eller gateadressen. Dette bør oppdateres
Excellent room (quite 3rd floor - central - new building). Staff were superb.
the hotel was beautiul. the service and location were great. I wish I could have stayed here even longer.
We were delighted with Palacio de los Patos. It was everything we hoped it would be. Central,pleasing modern decor, interesting building,courtyard garden area. The staff were at the same time attentive and onobtursive. The breakfast buffet was good with local cheeses and meats and divine pastries. room service brought early morning tea very promptly.We ate in the restaurant on two evenings- it was elegant and relaxing and we recommend the tapas selection.
The best part of our stay at the Palacio de los Patos was the food and service in the restaurant - we were completely surprised and delighted by the delicious tapas brought to our room, the excellent buffet breakfast each morning and the dinner we ate one evening in the hotel restaurant. Excellent location in the shopping center of the new city. The staff seemed to be young and inexperienced - polite and tried hard. The problem was the room - minimalism decor was extremely uncomfortable to the point of total discomfort, The rainshower from the room above us came pouring into our room, glass doors were hadardous, not a single draw, no where to put anything away. Designers loved purity but forgot the needs of the guests.
Liked everything, the hotel was fabulous, the staff was the best. Great hotel, great location, great setting, great staff!
The location is incredible. We felt like we were in the heart of Granada without being at the epicenter. You can walk to the Catedral de Granada, the Albaicin and the Alhambra (although that is steep and you might want to taxi). Even without those amazing sites the plazas and winding streets are charming and enough for any tourist. The Hotel is beautiful. One modern building and one classic. Both are kept up. We stayed in the modern building and looked upon the classic. It was done in a way that didn't distract from either building. The staff is friendly. If you've rented a car then you can park it for a small fee. The Food & Beverage department appears to be severely understaffed. The staff works hard but they seem frazzled and their scope of work seems to be too large - indoor and outdoor seating as well as bar tending and bussing.
The staff was lovely. The breakfast and dining room staff were quite friendly and accommodating.
The beds were very comfortable It was very noisy - traffic, people shouting, street cleaners all through the night.
The old part of the hotel looked spectacular, shame that you didnt get to stay in a room in this part. Very central location. Convenient to walk to all the sites and nightlife Spa was very disapointing, staff were very attentive but the pool was too cold to sit in and relax and the steam room was only big enough for 4 people to sit comfortably. Room was ok but was not keen on the glass walls for the toilet and shower (personal preference) and dissapointed that one of the dressing gowns in the room was ripped.
Unusual design, location. Over priced.
Very helpful staff and efficient service. Room was very contemporary (in the new part of the hotel). It would be good if they provided some movie channels for the TV. Might also be helpful to provide a local guide, listing some good bars/restaurants close to the hotel etc.
praktisk beliggenhet for overnatting på gjennomreise, og ikke minst med tanke på Alhambra! flott parkering, topp frokost!
Nydelig hotell, vennlig betjening og nydelig frokostbuffee..Helt topp!!Rommene var store og moderne..Internet fungerte perfekt!!
the new and fresh hotel, modern, nice rooms. good service from the personal.very safe and good parking, and parkingsystem. some good restaurants nearby. it is an buisness hotell, not kosy family hotel. we got an feeling of work when got there. the room service was not so good- long time to order and the food was cold whwn we got it
romstandard og frokost
Veldig fornøyd. God service, behjelpelig hotellpersonale. Kunne tilby guidet tur til Alhambra, noe vi ikke hadde ordnet på forhånd. Rent og pent hotell, rolig. Litt langt fra sentrum, men greie bussforbindelser. Ikke så mye å se/oppleve i nærområdet. Bedre utvalg i minibar.
Meget bra romstandard De kan godt sjekke minibaren før nye gjester ankommer. Halvåpne flasker samt mangler ift minibarlisten, førte til at vi måtte ringe resepsjonen å på peke at vi i k k e hadde drukket det som manglet var et irritasjonsmoment.
Flott hotell med de fasilteter vi ønsker oss Ne
ingenting spesielt Likte ikke å bli vekket kl 03.58 av en telefonalarm to netter på rad. Ga beskjed om dette etter første natt - personalet undersøkte ikke saken videre - og det gjentok seg andre natt. Slitsomt.
God beliggenhet og hyggelig personale. Hottelets resturant var kjedelig, lignet en bunker! Her burde det gjøres noe med belysningen. Det hadde vært hyggelig med utsikt mot hotellets utearealer.
One of the best hotels I have ever visited for such a good price (around 50 eur for a double room), beautifully designed spacious room, excellent view from the 14 floor, big bathroom, excellent location. Pay TV, expensive bar and restaurant.
location, clean and comfortable rooms, convenience to sights. no
Excellent hotel in good location, 20 minute walk into town centre or short bus ride on regular service.Staff extremely helpful at all times, can't fault it.
the view was wonderful the bed was hard as arock
We were only there one night and the location was not as good as we hoped.
The view of the Alhambra and Albaicin and mountains from our window was great. Our room was very comfortable and everything worked.
good central position
Location and views of the City were great, staff in the bar and reception also very helpful The food in the main Restaurant was not really four star ..pity really as the rest of the hotel was
Det var fine rom i forhold til pris, og beliggenheten var utmerket, kort vei til både shopping, restauranter og tapasbarer. velsmakende frokost, dog noe dårlig utvalg. Fint område ved resepsjonen, men flere sofagrupper, og gratis internett. Badet var veldig trangt, spesielt ved toalettet. Det var også veldig lytt på hotellet, i etasjen over oss var det mye bråk om natten. Kun 6 stk 2-mannsbord i frokostsalen, vi måtte som regel vente i kø.
Sentral beliggenhet, lett adkomst, parkering i kjelleren,Serviceinstilt personale, god frokost pent og rent rom. Mye for pengene nei
Dette var et veldig bra hotell i forhold til pris. Frokosten som var inkludert i prisen var noe enkel, men velsmakende. Belligenheten var bra, og rommene og badet var veldig fint. Det var også parkering, noe dyr kanskje men i en parkeringshall under hotellet.
Vennlig personale. God frokost. Vi var lovet ved booking at vi skulle få balkong med utsikt over Granada, men utsikten var rett inn i nabobygning. Ellers var beliggenheten super og hotellet hadde høy standard. Ikke annet enn at vi ble skuffet over balkongen med utsikten, som ikke stemte med det vi ble lovet på Internet.
ok bedre service
Vakker utsikt mot Alhambra. Hyggelig og hjelpsom betjening i resepsjonen. Grei parkering. Sentral beliggenhet. God frokost. Det burde vært en god lenestol på rommet. Forventer det på et hotell av denne standard.
Beliggenhet, hyggelig personale med god anbefalinger for spisesteder i byen, grønn utendørs terasse, ikke støy fra trafikken rundt, fin servering av frokost. (Kunne vært oppheng for dusjhodet på badet)
I resepsjonen snakket de godt engelsk. Personalet ellers snakket dårlig engelsk.
Det var et veldig delikat hotell, stilfult med en gjennomført bra design. Gav en god luksusfølelse. Sentral beliggenhet. Hjelpsom betjening Alt var bra!
Good location and exellent service.