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Hyggelig og hjelpsom personale. Meget bra restautant på hotellet. Stilfullt hotell med perfekt beliggenhet.
Meget hyggelig betjening og lekre lobby/restaurant/bar-områder Noen rom er oppgradert, men jeg bodde på et eldre rom og de bør moderniseres.
meget hyggelig restaurant med liten men god meny
Flott hotell,deilig bad og soverom !Nydelig badekåpe.Deilig frokost-buffe.Meget sentralt.Flott anbefaling om Restaurant Bruno like ved av portieren !!!! Alt var bare velstand.
vi likte oss bra for fordi det var lett tilgjenelig til severdigheter var for lite på hotellet til å ha noe å klage på så vi ser det som bra
Beliggenhet, God standard. Stort, komfortabelt rom. God frokost. Fikk oppgradert rom.
Flotte rom, god frokost, god beliggenhet og god service. Reiser gjerne tilbake
Sentral beliggenhet m kort vei til Dome, stort fint rom m gode senger og ikke minst rikholdig frokost.
The Location of the hotel is perfect. There is not enough place to park the car. We are the first time in Milano, it is hardly to find the Entrance.
Checking out The hotel was suffocating. And the outside temperature was only 14. AC barely worked and the staff was unresponsive. Room was tiny for 563 Euro and plain. Wouldnt stay here for free.
Very central and unique location right in the heart of Milan. Attentive and charming staff who were very helpful and courteous. Special thanks to the reception staff, the doormen, and Sabrina.
Centrally located, staffing excellent, helpful and charming. Perfectly located for shopping. Bed was excellent.
I do like the location and the service of the hotel and the interior design of the room
Good kitchen, very frendly and helpful staff, good location for shopping and for people wishing to see Milan city centre.
Exclusive, effortless luxury right in the centre of Milan. Location is superb! The breakfast was very disappointing for a hotel of this quality. The rolls were dry and the service very slow with coffee arriving 15 minutes after the rest of the continental breakfast.
The location, stuff and interier is wonderfull!!!! the staff was fairly helpful.
The location is good, but the hotel does not deserve 7 stars - we have stayed in 6 ans 7 star hotels and expected something similar. This one would have to struggle for 4 stars! A disappointment! Bell boy did not help us with luggage until we asked. Receptionist was at the phone with someone else while showing us the room. The room/bathroom has very unpleasant smell, and mould on the wall. Breakfast was expensive (25 eur/pp) but bad. Valet parking too expensive (75 eur/night) but service slow. Room small, lights not working well, overall dark and cold experience. They brought us hot water for tea which smelled of old coffee. Stale biscuits served with the coffee.
all mentioned above. location, service, room space (stayed at normal double)/ expensive but it is worth of it. nothing
The courtesy of the staff. Everyone was absolutely fantastic, from the doormen to the guest relations manager Anja. The rooms and the corridors are a bit too dark and the room furnishings a bit too austere.
The staff are very good and helpful The breakfast buffet
The room Food
top area for shooping
Location and excellent personel Considering the hotel price, it is not right that breakfast is not included. The hotel across the strett - Straf offers excellent breakfast for the same price.
location bed uncomfortable, noisy room and poor value
Great location, convenient room with all appliances and comfort, profesional and helpful staff. Painfully expensive breakfast. Not justified by the product supplied.
Corteous staff Aircon broken for 1 day, bedroom small for price
The Location - the decor and the friendly staff
the location and the desing the dining room without natural light
room was right next ddor to private terrace that was opened up for private functions in the evening- it was very noisy.
the only good thing is the location. its a 3 star hotel at best.i and my friends will never book this hotel again.
position near central milan
Enjoying the nearby to shopping malls, secure area and availibility of surrounding service to travellers Air conditoning at summer season
Concierge not knowledgeable about city.
Excelent location, near Duomo and various shops and restaurants. Room a bit small
Location The walls of the rooms are draped with tissue which fills up with bacteria.Toilets were a little old. Some of the staff is grumpy
location only. to snoby service, not friendly: not comfortable bed, very itchy blankets:room service who sneaks to my room and turns air-conditioner off-sign do not disturb was posted at the door.
The hotel was very central and fairly quiet. The staff were helpful and friendly. We had the most apalling smell in the bathroom,which the manager said was atmospheric pressure!!!!. They did move us, but I think it was a problem in the hotel. The room was smaller than I would have expected from the web-site photos. The swimming pool was pond-like.The breakfast was not as good as other hotels that I have stayed in, in the same class.
excellent staff, prime location
Location Room was very small. Requested larger room but none available.
location & comfort would not use it at rack rate. front office staff not so good
Fantastic location. Small rooms and some grumpy staff, facilities somewhat worn.
It is very well located, at 100 meters from Duomo and 200 m from the Galleria V.E. Mattress was not in its best shape. It had two depressions that made the night difficult for a person with back pain. If it's your case, inspect the room before check-in.
Meget bra beliggenhet, pent oppusset hotell. Hotellet har ikke frokostsal, den blir servert på Romney, det er et minus .
Meget sentralt, lite og intimt, lekker frokost på rommet kan anbefales. Litt varmt om natten,