Fordeler: Excellent location! Very comfortable, updated and clean room! Very good service! I will certainly stay again!
Fordeler: Excellent Room
8,0 Veldig bra
Fordeler: The staff were very helpful and polite
Ulemper: The blankets were stained
Fordeler: The personnel are great
7,0 Veldig bra
Fordeler: Good food, free parking, nice and clean room
Ulemper: The pool needs to be more clean.
Ulemper: Todo estuvo muy bien, solo que la oferta de la pÃ¡gina no te incluye el desayuno pero todo estuvo muy bien.
Fordeler: The room (space, cleanliness, etc) and the pool
Fordeler: From the beginning to the end, the staff was excellent, very attentive with a good morning, good afternoon or good evening. I would totally recommend this hotel again.
Ulemper: Nope It far exceeded our expectations wonderful hotel and staff
Fordeler: Todo estuvo sÃºper me encanto y tuve mi espacio comodo
Ulemper: Deben de poner mÃ¡s cosas para pasar el rato
Fordeler: The room was very comfortable. Love that the shopping mall was very close. The best part was having a place to eat and play casino right down stairs. The pool was good. Great parking on the premises. Love the security of the whole experience.
Fordeler: The hotel is inside the town proper in Mayagúwz Puerto Rico and features arquitecture typical of latinamerican towns in the beggining of the 20th centrury. It was quiet and beatiful, simple and elegant. It was not luxurious but it was worth the money spent. The hotel seems to have been initially intended for a monastery and repurposed into a hotel. It features a host of religious pictures and themes, however it is not the type of in-your-face setup that would really bother a reasonable individual.
Ulemper: The hotel does not have a lot of parking space, although did not have a problem finding a spot in an adjacent street. The room was small and would not recommend it for a prolonged stay or if you actually needed to spend time working inside the room. Additionally, the rooms seem not to have been designed with a bathroom in mind. Hence, the bathroom is very small and cramped. Nonetheless I am a big guy and could do everything, with the bath door closed.
Ulemper: You guys offer hotels of 3 Stars that is n reality 1 star
Sorry, but I waist my money.
Fordeler: Excellent unique hotel with a rich history.
Ulemper: Breakfast was typically terrible like every other american hotel.
Fordeler: Utmerket unikt hotell med en rik historie.
Ulemper: Frokost var typisk forferdelig som på alle andre amerikanske hoteller.
Fordeler: I liked the location as it has the public square and several restaurants and bars nearby
Ulemper: I did not like the bad musty smell in the room and all the street noises are heard inside the room
Fordeler: Hotel is located in the historic Mayaguez downtown. It is next to the historic Mayaguez Cathedral built in the 1700's, La Plaza de Colon and a block away from bars and clubs. Hotel is historic as well, as the building used to be a monastery. Rooms are clean, very comfortable, and staff are very nice and helpful.
Ulemper: Breakfast is mediocre, but right across the street is Ricomini Bakery, a Mayaguez favorite. Church starts ringing the bells every 30 minutes rather early in the morning.
6,5 Veldig bra
Fordeler: It was located at a pinturesque spot on the town. The building has history. It had a unique architecture. The room was very comfortable. The parking was good.
Ulemper: Some corners of the building needed a little painting. The included breakfast was mostly a little snack. Sometimes there were hair in the bathroom after cleaning.
Fordeler: La limpieza delhotel excelente, el personal fantstico y siempre pendiente en lo que ecesita el cliente, amable, y educado. Esta situado en una area convniente y accesible a cualquier sitio de la ciudad.
Ulemper: No tiene reealmente un verddero restaurante
Fordeler: The service
Ulemper: Continental breakfast
6,8 Veldig bra
Ulemper: Front desk staff did not have change available(coins), for laundry service.
Fordeler: The Staff was kind and helpful. The reservations process went smoothly, The location was great in the heart of town. Yes would recommend other persons to stay. Quiet and comfortable.
Ulemper: The smell of the room felt needed some freshening up. Strong damp and a bit dusty. The bathroom was clean but the toilet paper was hanging without the dispenser rod. Otherwise everything else was very good.
Ulemper: This place is terrible. Lines for check-in exceed 45 minutes due to slow staff and inefficient processes. People cut in line and this is tolerated by staff which makes those waiting have to wait even longer! I complained to Mrs. Garcia (event director and the Manager on Duty) and the next day, still no change. The rooms are run down and furniture came from the 60's. It is like staying at a Motel 6 built in 1960 that has not been updated in 60 years. Run down and old. I have stayed in hotels all around the world. This is the worst hotel I have ever stayed at for service and comfort.
Ulemper: The worst hotel ever seen. dirty, old, and so expensive.
Please don't go there!!!!!!
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