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Location Had to make my own bed. Then it was uncomfortable.
small and cozy. noisy above us. Breakfast could of been better.
The walls were very thin and you could hear conversations in the next room. Also, the plumbing was loud when you flushed or used the shower.
the rooms were very clean I called and talked to Kathy the night before to arrange an early check-in. When I arrived, there was no record of this and my check-in was very late and I was very tired. The room was very small also. I was upset about the check-in when I called ahead to ensure this was ok.
The rooms and the property in general are CLEAN and well maintained which is #1 in my book. Everything works and I love that they have a fridge and microwave. Friendly staff. The continental breakfast is pretty lame but they have coffee always available.The room we stayed in was very small but it had everything we needed.This is a no frills hotel. No pool, hot tub etc. Nothing for children That's the worst I can say. We enjoyed our stay.
nice clean rooms, comfortable beds. Easy in - easy out!
Staff Room size for two adults was unacceptable RM 322. I had to leave the room when my wife packed or dressed. Ok for one person.
Good location. Great value for the money. Like many hotels you can hear your neighbors shower running. The toilet paper holder was on the wall across from the toilet making for a long reach to get the paper.
Bed was really comfy and the pillows too Housekeeping started cleaning a little earlier than I'd like them too vacuuming at like 0830
The staff is not friendly. Reading ads in the back room was more important than helping the customer.
The hotel is newer and everything is clean and in good shape. The breakfast was not that good.
Good friendly service I was double charged for my room and I'm still in the process of getting my extra money back
Room was clean and reasonably comfortable. Staff was friendly and helpful Room was small and lacked amenities for the price
Staff was nice. No elevator .
Staff was very friendly, new management is planning to do renovations within the upcoming year. Location was great, right in the heart of downtown Manistee, room was clean and spacious. Overall great experience. Room was very outdated, beds were super hard, price was a little too high for value of room and breakfast.
Downtown and on the river. No refrigerator in the room and no housekeeping
Riverfront, right on the Main Street. Nice sized rooms. Bathroom a bit small. Parking is tricky but this was minor
only hotel around with a pool, which is why we went with it beds were new, the only reason we didn't sleep in our car mold on walls in room pool area very messy and old hallways had peeling paint and wallpaper room bathroom was SUPER outdated and old no coffee maker in room (not that we would have used it given the rest of the facility) Very dirty hotel grounds, and entrances that did not lock This should be called a motel, not a hotel
Cleanliness, quiet, pool and spa, friendly and helpful staff, fluffy towels Limited breakfast ... no peanut butter, no decaf coffee Room ... while very clean, there was no chair, not one, let alone a desk to work at. We think it was because it had a king bed and not much room for one. We finally were given one from the restaurant to use because we were staying several days. A work-out room would have been nice.
It was cheap Rooms were dated and cold and dirty
The bed, bedding and pillows were comfortable The staff was rude and had an unpleasant attitude. The hotel smelled so bad that your clothes stunk after you left. The breakfast was not very good.