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Beliggenheten, design, mottakelsen vi fikk, frokosten som var ypperlig. Trivelig atrium, koselig med champagne. Nei.
At det var rent og hyggelig betjening Få et finere førsteinntrykk ved å pusse opp i resepsjonen
Sentral beliggenhet, fremragende ffrokost
Sentralt beliggenhet i gamlebyen, stort rom med ekstra takhøyde i øverste etasje, terrasse med mulighet for å sitte ute. Rimelig.
Veldig sentralt eeliggede hotell. Hyggelig betjening og fine rom. Hotellet virket litt mørkt ! Fint hotell med god design som med fordel kunne hatt litt mere lys i rommene.
Close to museums Over priced! Everything is outrageously expensive. Staff is not interested in the guest. No room facilities for heating water for coffee or tea. Not enough towels.
The calm atmosphere and the beautiful interieur. Luxurious but still nice and comfortable. The price of two drinks was about the same as the price of one flight ticket back to Oslo . . . .. .
Great bed and amazing pillows....very quite despite its central location. Quite expensive breakfast (buffet) for what is offered.
Staff was unfriendly
The location was perfect because our goal was to be able to visit the three major art museums within walking distance to our hotel. Parks, restaurants and shopping were also right there. The concierge was excellent in making flamenco arrangements for us. When I called ahead to check our reservation, the clerk answering the phone said that we would need to stay in one queen size bed and that to have twin beds would cost 500 euros per night. When we arrived, the registration clerk upgraded us to two twin beds at no extra cost.
Great location. Beautiful old hotel. Concierge excellent. Breakfast very expensive. Staff was not well informed of the hours of restaurant.
Service is excellent all around. The location is central and easy walk to popular plazas, a great park. Breakfast is amazing with self serve champagne!
Location of hotel Comfort of bed was spolt by squeaking everytime you moved in the bed!
Have stayed there before and was 'welcomed back'. It is ideally located, overall a very pleasant hotel. Excellent staff.
its close proximity to museums and sites. the high cost for internet usage.
Location of this Hotel was great , very close to most of the tourist attractions. Easy walk to shopping and restaurants. Overall the room was very clean, however the bath tub had some stains from the water. So while I would have liked a bath I did not.
Breakfast excellent Great location
My daughter helped me find this hotel at the last minute for a business trip. It is the perfect hotel - I will stay nowhere else in Madrid. Location is perfect - central location just a five minute walk to Puerta del Sol and connections to the metro and suburban rail. The hotel is surrounded by excellent restaurants with a range of prices. Although in the city center, the room was wonderfully quiet. The room I had was moderately large with a modern bathroom and plenty of space to work. While everything was excellent, the highlight was a stunning breakfast included with the room - a choice of fresh fruits, cheeses, sliced cold cuts, fruit juices, and much more. Negatives - what didn't I like? Can't think of anything!
Meget sentral beliggenhet og behagelig comfort, og i gangavstand fra det meste.
Rommet lå mot en stille bakgård, ingen trafikkstøy. Frokosten var enkel men god. Store gode badehåndkler. Gratis internett Resepsjonen bør tilby å låne telefon gratis for å ringe til politi og ambassade. Resepshonen burde også informere om hotellets fasiliteter og frokosttider ved innsjekk.
rimelig pris, god beliggenhet, rent veldig lytt, dårlig luftanlegg, plastikklaken
Very clean, nice hotel. GREAT location. Walking distance from major landmarks and tourist attractions right in the center of the city. Close to metro station. Free Wi-Fi.
Location, modern design Slightly slow check in process
location, clean and comfort room hotel has no rooms with the view
God beliggenhet sentralt men likevel stille. Stort sett hyggelig og meget behjelpelig personell. Rimelig romslig rom hvor ting fungerer (vann, varme, lys). Ikke fullt så harde senger, større safe som rommer en laptop, bedre lydisolering mellom rommene innbyrdes og av vannrør.
Bra beliggenhet. Bruk rommet heller som lagerrom, istedenfor hotellrom
Great location, friendly staff, perfect for bringing small children.
Nærheten til en del flott museum litt varmer på badet, kanskje en barnestol eller 2 i spisesalen.
Personalet og nærheten til sentrum og lett adkomst. Uhyggelig pris-
Hyggelig betjening og en god frokost med mange variasjonsmuligheter, det var også bra å ha frukt disponibelt hele dagen. Temperaturenpå rommet var for høy, klimaanlegget virket ikke, dvs det gikk bare på vifte , men ikke avkjøling. Det skal innrømmes at vi ikke undersøkte om det kunne forandres,vi bare luftet via vinduet.
Hotellet lå veldig sentralt til severdigheter og shopping. Manglet møbler på terrasse.
god service og bra beliggenhet egentlig ikke
Excellent location for a city trip. A lot of must see locations are within walking distance. Superfriendly staff. A little dark inside. Not much daylight.
SPA, BREAKFAST AND STAFF WAS OK SIZE OF BED AND BEDROOM VERY TINY. HOT WEATHER IN CORRIDORS. WAS NO AC IN CORRIDORS
The best part is the location - beside all the main museums, surrounded by coffee shops and restaurants and still walking distance (20mins) to the central Plaza. The swimming pool was very nice- it is not very large but warm, comfortable and I had it all too myself
The general atmosphere is good, the decoration is well done The room wasn't what I expected. It was extremely small, with a darkened window looking to a small concrete courtyard. It was quite claustrofobic.
Location, near the museums and in a great part of town.
service of staff
We liked the Hotel very much specially as far as the staff was concerned. Very helpful and amicable. Having free wi-fi in the room was a nice surprise once most hotels charge a great deal for it. The location is also great, a few steps from the Prado Museum, Reina Sofia and beautiful parcs.
Prime location in the middle of it all. Super-friendly and helpful staff who gave great suggestions. Very clean room. Good size bathroom. Attention to detail seen in the way they folded towels every day. At times, funky odor emanating from bathroom (pipes?). Gets very warm in the room.
It was clean, comfortable, and centrally located. Bit noisy due to street noise.
Excellent location ideal for exploring the City during the day and close to many excellent restaurants in the evening. Staff were very helpful, the hotel comfortable, clean and quiet.The enjoyable breakfast was good value. Would certainly return.
Location; Concierge Carlos. Street noise; breakfast not a value.
good location, quiet (exept upper floor shower) more vegetables for the breakfast and also eggs
It's convenience, the staff were great (even with our broken Spanish!) the room was very comfortable with all the amenities we needed but most of all it was clean and reasonably quiet, taking into account its location.
easy access to Prado and plaza Santa Anna , also abundance of good tapas and resturants aaaround the area. The noise in the evenings I suggest avoid the weekend as the noise levels in the side streets is quite something as well as the dustcarts appearing before dawn.
Location was great for visiting museums. Room was comfortable. Reception staff were of great assistance when my wallet was stolen. Our room was on 7 floor as elevator only went to 6 we had to cart our luggage up further stairs to our room. Airconditioning was impossible to regulate and we were uncomfortably warm in room.
Great location, 50m from Palza Santa Anna.
Rather clean and it has good location All single rooms are very small and have no window to the street (inside rooms) - so i have to change the room to a double one for single use
Very central and lovely hotel. Staff very accomodating and friendly
Fantastic location within easy walking distance of Plaza del Sol, Plaza Mayor, Reina Sofia, and El Prado. Very friendly staff.
excellent breakfast room was somewhat small
All staff at reception superb. Kevin in particular really went out of his way to help in every way possible from early check-in to allowing us leave luggage after check out.
Stayed only one night while passing through Madrd but a good hotel for the price located near the main train station if you are taking the train to other parts of Spain.
The bedrooms are lovely and the cardboard artwork in reception is very interesting, but the absolute best element of the hotel for us were your staff, from housekeeping to reception staff, they all were excellent and really approachable. The blinds in the bedroom did not completely close. The rooms were very warm even in the winter, the lowest the aircon could go was 17, and the spotlights really kick out some heat. We couldn't get the safe to work.
the location of the hotel was right in the heart of where we wanted to be. Shower was very nice but could've used a light so you could see. Overall, it was a good, basic place to stay. The bed was not very comfortable.
We had a junior suite that was large, well laid out and modern. The staff were friendly and helful and the Hotel well positioned for what we wanted to see. No
the location was the best location in Madrid. the staff was very friendly and helpfull. the breakfast was very good and not expensive.the hotel was very nice and clean .free internet there was not a normal bathroom. the shower was clear in the middle of the room ,so you could see everything inside the shower from the room.no kettle in the room.
Great location on Plaza central to historic area of Madrid. Nothing.
Fantastic staff, superb venue & very modern, clean rooms. Thin walls hence could be quite noisy!