Convenient location and great amenities.
Location is great. Staff is friendly and accommodating. No regular coffee in the room, only decaf. No hair conditioner, two shampoos.
Comfortable beds/pillows, clean room. Free internet/wifi. Convenient to Texas Tech campus. Friendly staff Even the cheap hotels include a continental breakfast free, not here, everything is extra. TV sound did not work properly. Restaurant is pricey as is room service.
Very nice, modern hotel. After a few hours of being there I noticed blood on my bathroom floor.
Close to Texas Tech University, easy in and out refrigerator in room bottled water in room Gross stains on mattresses small beds, nothing larger than Full old style tvs door barely closed and had to be slammed noisy freeway out front (our room was on back side, yea!) irons were leaky very few electrical plugs for I-phones sheets were stained
General cleanliness, smell wasn't appealing. Couldn't get wifi in my room. I basically slept there and ate breakfast, so it served its purpose.
Room was clean. Staff friendly. Close to stadium.
The people at the front desk were very nice, helpful and polite. Location. Closed to Texas Tech University. However, right next to the highway 82 and it is noisy. The concrete of the building has cracks and the floors have seen better days. The pool was clean. Beds comfortable. Floor of shower sticky. Room service to clean daily did an incomplete job. The "Deluxe" breakfast had eggs and waffles, that's it. The selection was really miserable.
The staff was very helpful and professional The extra dead bolt was ripped off the door. Didn't feel safe because of this. Lots of vagrants hanging out at the 7-11 next door! Peeing on the back of 7-11 in broad daylight 20 feet from our car! Scary!!