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Staff very courteous, bar/breakfast facilities convenient and good, room decor is nice, hotel has great location and available parking. Need to ask housekeeping staff to do a better job with cleaning: floors, bathtub and change the sheets daily. One day, my room was not cleaned at all! Also I didn't like that had a room with no windows. The room decor is nice but need to add features for women: body length mirror, skirt hangers and makeup mirror in bathroom.
location was good.
The rooms were well equipped and very tastefully furnished. Windows in rooms all face into an inner space, so no daylight, and noisy when people talking in the inner space.More importantly, the check-in was poor, and took ages, and they insisted on photocopying my credit card and making a note alongside the card of the scurity code. This is a security nightmare and they should stop doing it or I wouldn't stay there again or recommend it which is a pity as it's a nice hotel..
Location, nice staff, free parking, wireless internet the gym facility was very poor
Fantastic and caring service.
the location; the rooms; the staff; the sheets comfort of the bed
Modern rooms and design. Comfortable beds.
We are very dissapointed throughout our stay there, we booked 4 nights but we checked out on the 3rd day as we felt cheated and we did not get our refund for our 3rd night and forth night not staying in that hotel. Everything from checking in to checking out were very dissapointed. We are hoping to get our refund back for the 3rd and 4th night that we did not stay there. Everything, from service, to facilities in the room, constructions on the path way to parking, we did not manage to park our car and yet we had to pay daily rate in the hotel plus paying at the parking metre outside the hotel. No Mini bar in the room, we could not store our son milk, we requested Baby Cot, and never got one. We had informed twice to different receptionists about our check out and we want to know if we could get refund, they never got back to us on that, plus, they charged us full 4 nights when we stayed there only 2 nights for all the inconvenient that they had caused us. Our son had to sleep in our bed throughout our stay there. We felt cheated and would never recommend anyone staying in that hotel. It was not worth it .
Clean rooms, free parking. Noisy, too expensive.
The sheets were really clean and I like the bath and body works items. The room had a odd smell.