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Hotel stood out as being so much better than its competitiors. Breakfast was very reasonably priced
The location of the hotel The rooms where small and uncomfortable, the hotel charged extra money for the use of the safe, they did not gave extra towels, they did not gave towels for the pool
Good location with pleasant comunal areas. The bedroom was under sized and the furniture was of a very poor quality.
The hotel was very central
indoor swimming pool, jacuzzi and sauna, a must!!! very near of the centre and sea. some people at the reception were not as friendly and helpful as we could expect
The reception, bar area and restaurant had been beautifully refurbished in contemporary style to a very high standard. The pool and outside bar area were very nice and clean with plenty of sunbeds. I didn't like the old-fashioned small single beds and the blankets and bedcovers. Maybe the hotel should offer some double beds with nice linen and quilts?
In terms of value for money, you don't get better than this hotel. We stayed for 3 nights and could not fault anything. Originally we had intended to have our evening meal in local restaurants but there was not much choice so used hotel buffet instead; At £10.00 per head it was ideal. We would definitely recommend this hotel.
breakfast buffet was good. Pool and bar lobby area pleasant. One person at the reception (at night) insisted that we pay all in advance. I did not agree as it was contrary to our reservation and it made me angry. He was not polite. We did pay all at checkout (6 days+ parking).
The staff was lovely, especially the bar staff who were very friendly, helpful and full of smiles. Bedroom was basic although VERY clean and the lady cleaning the room was very lovely. Shame no family room is facing the pool though.
The hotel was in a good location,about 10 minutes walking from the beach.I recommend it for those who want to be far for the noisy streets which are full of discos and clubs. The fridge and tha safe were locked,so we could not use them!!! I think that these things must have been included into the price which was high enough! We were disappointed when we saw that they were locked.The hotel was noisy,one morning we woke up listening for about an hour furnitures moving and moving around and around upstairs
Fantastisk beliggenhet. Hadde hotellet vært rangert med tre stjerner ville jeg sagt det svarte til forventningene. Fire stjerner er i overkant når det gjelder hotellets inneområder. Uteområdet var utmerket. Dårlig standard på rommet til å være fire stjerner. Mangler minibar/kjøleskap!
Hotellet har god standard, og ligger meget sentralt til stranden og shoppinglivet i Lloret de mar. Hotellet hr to heiser, 24 timers reseptsjon. Betjeningen er meget hjelpsom, g vi ble meget godt mottatt. Da vi hadde avreise siste dag kl. 04.00 am. så fik vi denne dagen gratis. Hadde forventet at det skulle vært et kjøleskap på rommet.
Staff was very helpful , good value for money , good for young people, next to main nightlife spots , close to the beach
This is a hotel for young people, and I loved it. Everybody was nice, we had informations, and we even met new people that lived in other rooms, thing that in an other hotel doesn't happen!
Mmm... The balcony) Also it was not far from the beach. T Pillows first of all. There was no soap in the bathroom. We came at night (earlier for 10h - it happened) without paper with confirmation of our booking and the gay (administrator) didn't find us in the list. So we was waiting till morning comes and the other administrator will show up! ((((( She found us in 2 minutes in booking list.
Bliskosc do plazy , ale bez widoku ! ,close to the beach ,but not view on the beach ! Uwaga !!! halasy zgielku ulicznego ,duza ilosc dyskotek !!! halas i jeszce raz halas !!!! Very noisly hotel !!!! Discos !!!!! platnosc z gory ????? down payment before ????
the best thing about this hotel was the location :) the day reception staff was great :) especially that middle aged italian speaking woman :) i forgot her name :/ she was very very helpful... even managed to fix certain appointments for me such as bus confirmations etc... breakfast was poor... had to spend a whole day on toilet after... no aircondition in rooms... expensive internet service ( both at reception or wifi)... noisy people... one can only sleep after 5am or 6am... night staff (in particular the man with grey long hair) was totally unhelpful, ignorant and not to stay with people...
It was close to the centre, easy to find and was in good price. Wifi was very weak...could not join from my room.
next to everything no sat alite tv
Town centre location, parking facilities, friendly & helpful staff
It's really cheap It's too noisy
It was clean. Fairly good location, in the center and close to the beach. Better avoid if your standards rise above teenage summer camp. The hotel is quite old. There was a bad smell in the bathroom coming through the otherwise useless ventilation system. Noisy, crowded with teenagers looking for fun and cheap drink. You could easily hear the other rooms and the street (and the pool party). No AC. A total tourist rip off. Add to the room rate the cost of the parking (the same as in other public parking, no deduction made for being a guest of the hotel), the renting of the fan, the renting of the safe box, the renting of the TV remote control (!). We paid for halfboard but the drinks weren't included, not even plain water, and overpriced. And on top of all, we had pigeons in the bathroom ventilation system!
met some nice people weather good bar staff very rude
The hotel was in an ideal position, just a few minutes walk through the busy lanes to the beach and promonade walk and cafes. The rooms were very clean, bed linen was crisp white sheets. An abundance of towels in the room. The food via Buffett type self service was different everyday, fresh and plentiful. The gardens were very well kept, plenty of seating on the terrace area. Although in a very central position as stated before, their was hardly any noise, this as due to it having high walls which gave one a feeling of seculsion. Staff were pleasant, helpful and friendly, lead by the manager Anna, who was always available, and interacted with the guests. Will go again. The way that some of the guests treated the staff by being rude and offensive.
Very clean room the staff at the reception is very helpful and well mannered No wifi a little bit noisy
Very good junior suite, clean The front desk staff is not pleasant at all, very noisy hotel but it is a little normal for this city
Clean, attentive staff, great value Basic food, same each day (you want gourmet - then pay 5* prices!!!)
The hotel situated on the most busy street of the city. Lots of bars, clubs, restaurants. Very noisy at nights, but if your windows come out to the interior court (to the swimming pool), it wouldn't disturb you. But if they come out to the street, it will be very noisy at nights. 5-7 min from the sea. Huge rooms with a balcony.
It's not far from the beach, it was clean and cool. Airco didn't work one day but it was repaired quickly. Lloret de Mar is a party place, so there's a lot of noise all through the night (earplugs are provided by the hotel).
hardly any English stayed in the hotel .all information in different language not much sun by the pool
closeness to pedestrian and old town centre, room size, jacuzzi bath shabby furniture,thinness of walls without any sound barriers that protect from noisy neighbours especially late at night,poor buffet at dinner
the staff the climate the area just everything in general we had a lovely stay and i will recomend it to all my friends.
The friendliness of the staff and the fact that the room was quite clean and the towels were changed every day. They should not serve any kind of meal, it is really hard to find something to eat in what they offer for breakfast/lunch/dinner
The staff were extremely helpful and the breakfast and dinner that we had at the hotel was good. The room was very clean and we had fresh towels and the room was cleaned everyday. The location was also excellent, extremely near to the centre but far enough away to be a peaceful stay. I would definately recommend this hotel. The jacuzzi bath that we recieved was not as impressive as the photo shown. However, the bath that we had in the room was good.
Low price for food and services provided. My credit card was blocked by credit card company after fraud attempt to take money from my account. the only place were I used my credit card during my trip to spain was hotel cleopatra. Master Card did not provide any details and I do not want to blame anybody from the staff, but this is a reality.
It's very convenient location to shops, restaurants, bars and beach, reception staff very helpful and friendly.
Staff were very good,reception,dinner hall. The hotel was very clean and was a great location,we will come agian.
I have stayed in this hotel four or five times and the staff are super. I will possibly stay again in the future. The one down side to this hotel is the lack of a car park, or parking near by.
Clean and well-staffed, the roof terrace was a big bonus. There was also a small gym area. Well stocked bar. Central and close to the beach. The breakfasts were a big let-down. Fruit juice appeared to be watered down and there was not enough variety in hot dishes.
definitely not 4 star hotel, very noisy- impossible to sleep, can be only appropriate if you're going to spend all nights in the clubs :). We moved from this hotel and lloret beach to fenals beach, with beautiul nature, where you can really enjoy the holidays and by the way it's 15 min walking from lloret beach
a good ratio between price and what you got Food was too much standard and economic, not so much choices, and in 8 days we never had once the most spanish dish (Paella). There is too much noise in the night (2-3 AM) due to several young guys and girls coming back from disco's.
Locality of Hotel Poor customer care in respect of overall attitude to clients. When asking for assistance made to feel it was a problem even when asking the most simple question.. Definitley not for the British client even those looking for a simple short break holiday. Travelled with my sister both 50++
Beliggenhet i forhold til strand og by-kjerne. Rolig strøk/område selv om hotellet har en veldig sentral beliggenhet. Noe enkel og litt slitt standard på rommene. Harde madrasser.
rimlig,rent ,sentralt nei
Kort vei til strand og sentrum. Middagen kunne med fordel vært bedre.
The accommodation was clean and comfortable The room we were given was situated next to the lift. The noise from the lift operating could be heard in our room, and this seemed to go on all night long.
It was clen and new. Nothing.
The location was great one minute or two from the main beach, the supermarket and bus station. The receptionist were very helpfull and the rooms were good. A/c worked perfectly . Breakfast is really good and well worth it with a large variety of cold and hot foods. We also decided to dine at the Hotel's restaurant which had great food and quality service. The corridors can get a little loud in the early mornings and we were woken once or twice by the noise. But other than taht the hotle was great.
I liked it when i wasnt at the crap shack Pretty much the fact that they hit us up for more money when we got there.crap food brekfast buffet a joke
One could literally wake up and dump oneself into the sea. Reception staff was very helpful and kind. Eventhough it's very close to the sea it is not in the midst of all the chaos and noise. One could easily sleep well at night. Shops start from next door. For whoever is interested in swimming in a pool when you have the beautiful mediterranean sea just round the corner, this hotel's pool is tiny! This didn't bother me though.
clean room spacious enough for 1 person difficult to find bed very squeaky no heating/aircon.
The room was basic but very clean. No heating in room so was cold at the end of November. However the staff were very nice and the continental breakfast was very good. The food in the snack bar was great. Excellent value for money. no heating