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The buffet was pretty good with a lot of good options.
It to long in the lines
Great customer service by all the staff. Very prompt and polite. I'm not a smoker. So they still have a smoking casino, which I think most places still have. One of the few things I didn't like.
Location! Right next to fashion show mall and right across from Venetian. Charge for everything - $40 for early check in, $50 for late check out, no microwave in the room, resort fees of $36/night. Casino is old and worn out. Staff are mostly unhelpful.
Fast until crowded elevators. Beds. Bell service and valet. Staff Definitely time for an upgrade. Very overpriced restaurants. Smells horrible inside like years and years of old smoke , better air circulation would help. Carpets througout hotel were gross. I checked in around 630 and I had to wait 30 mins for check in and they did not have the room I had paid ahead for and was guaranteed. Also didn't get the smoking room that I requested. Fan in bathroom didn't work remote control didn't work. Only 2 electrical outlets in room. Won't be coming back.
The rooms were clean and spacious. The casino was clean and the location was great. The service at the bars was slow.
I like the location in the middle of the strip, and I like the customer service, staff were very helpul and friendly. The room was dirty and smell, and we found bugs on beds, resort fee very expensive. Nothing fantastic about this hotel.
The room was very comfortable and had a good view.
All staff from the check in ppl to the maid staff, very friendly and helpful. Price of ordinary food in the "Coffee Shop" $$$$ way too much when it's not anything out of the ordinary, I paid $50 for breakfast for two. We had eggs and hashbrowns
Room was clean, nice and spacious. The hidden fee at check in that doubled the price from what I was expecting to pay.
Location and facility Their cancellation policies are a rip off.
The location was excellent Overwhelming smell of cigarettes. The only room available was a smoking room. Which smelled like cigarettes
Perfect hotel. A very nice club at the hotel, XS.. Hottest nightclub in Las Vegas. Perfect for those who wants to party and enjoy a nice time. Recommended by a guy who's been in vegas many times before. I allways stay here!
Stor variasjon på aktiviteter. Stor service innstilling. Resaturanter og butikker var overpriste.
Flott nytt hotell. Store rom med kjøkkenkrok og sofa. Gode senger.Stort bad med dusj og boblebad. Bra treningsfasiliteter. Nærme kjøpesenter. Shuttelbuss hver time til the strip, Hotellet ligger en blokk unna the strip, ca 10 min gange. Forholdsvis lite basseng og ikke nok solsenger til alle. Roligere familiehotel mer enn party hotell.
Veeeeldig god seng:)
Alt koster ekstra,fra wifi til svømmebasseng...Fikk ikke stripview rom,men fikk dette ved "klage"
Flott rom og beliggenhet. Fasaden mot "the strip" kan anbefales for utsikt. Inkludert bruk av treningsrom, fri "valet parking" !
Vi fikk en suite med utsikt over The Strip, veldig stort og fint rom, med stort bad og boblebad. Veldig god service, trivelige ansatte og kjempefint hotell. Det var litt irriterende at resortfee'n ikke var inkludert i prisen. Hotellet hadde ikke mottatt vår bestilling, så det ble en del unødvendig styr før vi fikk rommet.
I loved the size of the suites and the comfort of the room. It was the perfect size for my group. The cleaning lady did not come in to clean when we asked her to come back after we left. She did not come back to later in the evening and she did not do a good job of cleaning.
Rooms, pools, workout room were all good. Delays in checking out, skeleton crew, trying to charge another 40 bucks per teenager in top of the pricey resort fee. Gouge
Beautiful and spacious room. No complaints.
The room was very spacious and clean. The bathroom was clean as well. Roomservice were fast and most of staffs were nice. Overall it was very clean and cozy. Somehow the security alarm went on at 5am while we were sleeping. It was very annoying and wasn't pleased with that. When I checked out I mentioned that to the staff. she told us that it was just the security alarm and acted like it is just nothing. Besides the alarm thing, other things were okm
Location, casino, upscale The bed and pillows horribly uncomfortable for a 5 star propert
The room was soooo beautiful and large and had a great view of the strip. There wasn't anything we didn't like. It was fabulous.
Staff was quite pleasant and seemed genuinely interested in our experiencing a nice stay at The Palazzo.
Complimentary water , coffee and wifi not provided
Staff very professional and helpful, room neat and clean Noise of cleaning near our room in the morning, can't sleep in or nap mid day, but it wasn't really that bad, I know they have a job to do
Free parking was lovely! And so many great restaurants and shops within walking distance!