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great customer interaction very polite use different deodorizer in hallways and room, room where clean.
Most everything was great. The hot water wasn't very hot.
staff very friendly use a different rug deoderant in rooms and hallways
The continental breakfast was great, my son Loved the fresh waffles. With the indoor and outdoor pool and the jacuzzi there was something for everyone. The staff was very helpful and friendly as well. Location was great just off Rt9 and close to all the attractions. Also, when you stay in that hotel you get free parking at the Fort which is a huge bonus! The Fort is walking distance from the beach and village attractions. The bathroom was rather small and the sink area was outside the bathroom with not much space on the counter. Beds were only double, not queens. But they were comfortable.
The staff was polite. The part of the motel we stayed in was beyond dated and it was very apparent that the owners have done very little to improve the condition of the facility; the outside seating consisted of two small bright blue plastic slat tables & two sorely used chairs. My friend and I just looked at one another and simultaneously said, "Really???" Over all the interior was not dirty but it was very dated; the rug however looked like it needed a GOOD cleaning; the beds were surprisingly comfortable - which was a welcome surprise. My friend and I were in Lake George school shopping at the outlets for our grand children and due to our poor planning were unable to get a room elsewhere, consequently we ended up at the Travelodge. The location is prime; on top of a rise so there are excellent views. This motel seems to capture the overflow from the other motels and appeared to be well occupied; in light of this, I question why the owners have not reinvested in the property to make, ATLEAST, some aesthetic upgrades; it could be a nice place to stay, it's a shame...
They had bed bugs in room 219
Location Room smelled. Bathroom needed updating. Breakfast had dried Danish, very basic options
The rooms were not overly expensive, especially considering this was a holiday weekend. If you desire a 5 star hotel and plan on staying indoors the whole time, you might want to check out another spot. However, we were outside most of the time, using the lake, watching the fireworks and sitting on the outdoor tables that sat up o a high hill overlooking magnificent Lake George. The room was adequately clean, the beds were extremely comfortable and the staff was absolutely lovely. Breakfast one morning was quite crowded but you could always eat outside or go back to your room if that disturbs you.The hotel was full but you didn't get the feeling you were in a tight crowd as rooms were soundproof and there was a nice amount of property to walk around. We actually had some good laughs with the staff who were friendly and upbeat the whole time. Take the family or just go with your significant other. You will enjoy yourself. There was not much not to like. We got a non-smoking room and I didn't smell anything although my partner said there was a slight smell in the room, however nothing that bothered me and I have quite the nose for smells!!! At breakfast we all seemed to have difficulty with the toaster but , honestly, is that something that should ruin your day? Some people were pushy and verbalized their frustration over minor things at breakfast but that in no way reflects upon the facility or management........................and I say , Hey folks, relax, you are on vacation. Let the anger go!!!!! The pool was smaller than in the website photo but still adequate and clean.
I didn't like that the room wasn't updated. The tv is not modern at all. For the price I paid I was expecting it to look a lot nicer. I felt like they over charge for a room that's not even worth it. I didn't sleep at all and was uncomfortable. The breakfast was alright. The breakfast room was hot and crowded. The whole place needs to be renovated. My thing is I would have felt better knowing I didn't pay so much for a place that looks run down. Not impressed.