The pools were lovely, the apartments spacious and clean and it was a lovely quiet location Lack of a choice of places to eat in the evening, no room service. View from the apartment
The hotel was clean and the rooms were well maintained . the pool area was safe for children . The pool area could be improved by regular maintenance and the additional bedding was not comfortable . the quality of food was poor , we booked for 2 adults and 2 children but the room was too small for 4 and we incurred an additional charge for our second child .
Hotel apartment was of excellent standard, clean, regularly serviced and very comfortable. Pool area divided into three sections - one suitable for younger children and two others for adults and older children. Not all the facilities where open, for example coffee bar at the reception did not open (even though we visted at a peak holiday period). Mini market available on site however not adequately stocked. Entertainment only two nights per week.
The pool was very nice, particularly good for kids because of the baby pool and the beach entry feature. They had activities supplied for kids at the pool which was nice for my young son. The rooms were clean and modern, although the layout of our room wasn't the best. They cleaned the room daily. The minimarket provided some basic foods which helped us avoid having to go far away for food. Relatively close to city centre of Ferragudo. Some nice views to the river. We didn't use the skyline bar, but it appeared to be a nice feature. The restaurant food wasn't very good, it was acceptable, but I wouldn't recommend it. Decent access to Portimao and other locations, but you definitely need a car. Very nice resort - not excellent.
We were put in a north facing apartment so never got any sun on the balcony. This was despite there being a low occupancy when we visited in April
Very family orientated but quiet, exactly what we were looking for, very comfortable & modern facilities in a lovely location - we will return No toddler play area and the snack bar service can be very slow
Modern, spacious apartment, good sized pool area with nice facilities. Service at the poolsise snack bar was a bit slow
Reception Staff could br friendlier
I enjoyed my stay at the hotel due to the location and standard of the hotel
Good breakfast, nice room, Nice staff, good outdoor area, nice terrace with bar just inside the door. They had a very poor wifi system, it didn`t work in my room, I needed to sit in the lobby with my laptop. This is a 5 star hotel? And of course it should work in the rooms as well.
the hotel is in the heart of the resort with easy access to all facilities
The view from the hotel is fantasric, great prices for food, in and around the hotel It was a bit old fashioned
The pool was warm and clean. Not up to 5 star standard. Breakfast very poor for vegitarians. Hotel and Casino look tired and need updating.
The see view.
Close to the beach.Comfort and staff so friendly.
As I was holidaying on my own I felt very safe and the staff were very helpful. I didn't have a balcony. I would book sea view next time.
Location the hotel in its self was ok the room was shocking
Nærheten, strand, handle, mat, kveldsliv, taxi, bussholdeplass, ikke bråkete, Å ikke være ventet. Ellers perfekt.
Store, nye, fine designrom med kjøkkendel, stor balkong, fint bad og aircondition. Fikk fantastisk seaview i 7 ets., uten ekstrakost, enda vi hadde bestilt landview (for å spare litt kroner). Hyggelig service, ikke noe problem å spørre om is eller ekstra skjeer i baren. De åpnet vinflaske for oss, ga oss veiledning på praktiske spørsmål, og hjalp oss da vi låste oss ute. Behagelig basseng i bakgården hvis man ble lei stranden. Frokosten var ok, men savnet litt mer utvalg i forhold til at det var et litt dyrere hotell.
Bad service; Dificult to find a place in swimming pool
Location,breakfast,cleanliness,tranquility,facilities and staff.
Location excellent, the staff were more than helpful. The rooms have a small kitchenette and are ideal for making snacks. The complex is large built around a marina, the restaurant and bar facilities are in the central area quite a walk from some of the outer situated rooms
Really nice hotel out of season (end of October). Down by the Marina front, with a close walk to the beach and lots of shops/resteraunts & the Praia Da Rocha strip. Its also not too far from the town of Portimao (15 minute walk). Marina was filled with boats but even on the windiest of days, you couldnt hear the rigging (thank god). Would defo go back and utilise some of the hotels many facilities. 2 Beds pushed togther to make one bed??? Just invest in some double beds, 2 singles pushed togther is rubbish
It would be better if the bedroom was separate to the rest of the room instead of like a studio .. i thought i was getting a junior suite
Proximity to the beach. Swimming pool on site. Very good breakfast Overly expensive restaurant on site. We asked for a room for 4 people and the bed for the third and fourth persons was really uncomfortable.
The location right next to the beach at Praia da Rocha is superb. The bathroom was showing signs of age, as there was mould around the bath and in the grout in the tiles
Comfortable apartment with a good restaurant attached. The view of the Marina was a bonus.
Excellent roomy accomodation for discount price. Worn towels (but clean!)
Just everything. A Great Stay. I am not that spoiled.
The beds were incredibly comfortable! We had booked a wine/pairing dinner hence decided to stay overnight. It was a nice event but we were both ill that night and the next day. At first we thought we'd had too much wine (a few glasses but I don't think more than anyone else at dinner). We mentioned at checkout feeling a bit rough but we still had mild food poisoning type symptoms the rest of the day and realised it was in fact 'in the stomach' and not a hangover! It was difficult to know what to do but we thought the chef ought to know in case it was bad seafood ? so we reported it to the hotel front desk later on 13th but she wasn't very helpful. It's not a complaint as we didn't ask her to do anything only to tell the chef and to be aware others might report symptoms.
Wen I arrive, the room that was reserved to me was very poor ( a two stars hotel dont have a room like that ). I made a complain and they change the room. But I think a 5 Stars Hotel can put a guess in a room like that, and if we go to a Hotel like this one, we never think that we must have to discuss the quality of a room
Superb surrondings, very charming hotel with tasteful decoration. Huge swimming pool. Very efficient service. And a super plus, fresh toals and private chaise-longs on the nearst beach. We just loved our stay. No free Wi-Fi; but that forced us to disconnect more :-)
staff helpful and friendly / hotel grounds were superb / drinks were extremely expensive
Five star atmosphere, lovely food. Good shuttle bus to the beach
The Garden,bathrooms very clean, nice linnens, entertainment, breakfast.
Swiming pool and garden. If you are not a golf player, this is not a hotel to stay in. It is far from anywhere I.E. Alvor and Lagos. Rooms are average for 5 star hotels. No beach nearby. Their private beach is not good for swimming: too cold.
The standard of housekeeping was very poor. Room not made up some days until late evening despite several calls to reception. Only on last day was this satisfactory.
The swimming pool area is great! The staff at reception was not nice. And the rooms need to be renewed.
I have been visiting Penina for over 30 years now - it is truly a special place. The setting is spectacular, with immaculate golf courses, and beautiful garden areas. Facilites are superb and the staff are charming. With fewer than 200 rooms, the hotel never feels crowded. Highly recommended.
Great setting; fantastic golf; hotel with a lot of charm and personality; casual but professional lunch at the Cotton Club and a marvellous wine tasting dinner at the Grill restaurant on Nov 12! A fantastic experience. Need to rent a car if you want to escape
Hyggelig og hjelpsomt personale. Trivelig frokoststemning med utsikt til sjø/strand. Hotellets arkitektoniske utforming.
vi var nesten alene på hotellet det var fantastisk flott nei
Eldre førsteklasses hotell, men preget av noe slitasje. Har nok vært (og er forsåvidt fremdeles) elegant med marmor som grunnelement innendørs. Vi hadde en såkalt Juniorsuite på toppen av hotellet med sideutsikt mot havet. Frokost, men med kjøkkeninnreding for å lage egen mat. Stort rom, stor balkong og og tiltalende bad. Profesjonelt og imøtekommende personale. Beliggehhet perfekt i enden av gata - stille og rolig. Ingen problemer med offentlig og gratis parkering i akseptabel gangavstand. Riktignok var dette utenfor høysesongen, men det burde ikke by på de store problemene ellers heller. Svært ordinær og litt kjedelig frokost. Udrikkelig kaffe, men pulverkaffe er jo funnet opp, så... Gulvet på rommet bør nok fikses. Deler av det var tre, men lekkasje fra balkongdøra hadde skapt råte som delvis var fikset og lakket, men en regnværsdag med inntrenging av vann fikk noen flokker med maur til å tyte opp. Ingen farlige, men noe ubehagelig, så en forhåpentligvis ellers godt skjult massemorder i meg fikk utløsning.
The beach, the breakfast and the friendly staff Pillows were not very comfortable and the TV had poor reception.
We liked the location and the position of the hotel above the best under developed beach on the Algarve and the ability to acess the beach easily. The gymnasium facility was very basic and dated for a hotel of this star rating. It needs to be updated urgently.
Great hotel, wonderful location and beach. Very relaxing.. Towels changed every morning and evening.. Nothing at all..
Location It is definitely not a 5 star hotel but certainly charges 5 star prices. As a minimum in a 5 star hotel you expect a porter to collect your bags from the car. this never happened upon arrival or departure from the hotel. Also a 5 star hotel should be offering refreshments around the pool to guests, not have them have to go to the main bar and wait to be served.
The location is fantastic at the most interesting end of the Tres Irmaos Beach and surrounded by some great restaurant options. Loved the options to partake in free classes run by the hotel and using the spa. Breakfast was a particular highlight of our stay.
The weather was amazing every day. The staff we very helpful. The hotel was close to a town which provided more options for food and drink. The guests were not the most friendly. Everyone kept to themselves. Did not like the idea of people reserving sunbeds by just placing a towel on it early in the morning and then not showing up until the middle of the afternoon. Very selfish.
The view was wonderful. staff gets annoyed if people want to contact other people staying at your sister hotels. Not clear on what is included with room.
The rooms have a lot of space. You can have breakfast and dinner outside with view on the swimming pool and the sea. The rooms were very good constructed - they stay cool during the day (even without a need to use the airconditioning). Only the hotel management, the staff at the reception and the higher staff in the restaurant understand English or French (few). The other staff (cleaning, restaurant, ...) only speaks Portugese. Some of the staff in the restaurant for breakfast isn't professional (for example the preparation of eggs). The swimming hasn't got a good water circulation system. The prices of consumation at the pool are too high (> 3 EUR for a bottle of mineral wather). Due to the fact that the hotel is situated in a beautiful green area, you need to walk a long time before you find a shop or supermarket. When you compare the hotel with other beach destionations like Gran Canaria for exemple, a lot of luxury in the hotel is rather common on other destinations or has a better price/quality (the Portugese Algarve region is in general expensive). The hotel is also used on one way or another for the selling of time sharing products.
Fantastic location, staff very professional and extremely kind and a very good breakfast no slippers included in the room
I enjoyed easy access to the pool area. The views of the sea. The warm reception in the dining room for dinner and breakfast. The hotel enviornment felt very safe. Noise permeating from early morning risers as the wheels of suitacases could be heard. The piano for breakfast broke the peace of the morning. I would have liked a receipt for my food and drink also for my records. The airconditioning was not very efficient. The shower in my room was dissapointing and the shower curtain allowed the water to wet the floor. T.V reception was not great. I don't agree with it's five star rating, perhaps four.
Flott beliggenhet med god utsikt. Leiligheten var meget komfortabel og ren og hadde god størrelse i rolig område. Stor terasse med fantastisk utsikt over hele området og strand/hav. Kan anbefales!
Dette er andre gangen min kone og jeg har bodd her. Passe sentralt og svært rimelig. Denne gang spiste vi forkost på rummet og fikk glede av muligheten for matstell selv , i liten målestokk.Stille og rolig både utenfor og innenfor.Kommer gjerne tilbake Synes bruken av hotellets computer var veldig dyr
Leiligheten var meget romslig og praktisk Resepsjon og lobby grå og trist
parkering, fantastisk utsikt over by og sjø, forholdsvis grei beliggenhet,ikke alt forlangt å gå for voksne til stranden og restauranter/shopping Sette lyddempende knotter under stol-og bordben. Mye bråk når rommene rundt oss skulle gjøres rene og vi ville ta en hvil
Renhold hver dag med skifta av hånduker, kort vei til strand.
location excellent staff very friendly accomadation very clean close to beach highly reccommended very noisy fridge in our room 2607 kept me awake most nights it was reported clean towels should be available every day
The sea view. The beds were more suitable for children. A full size single would be a bit more comfortable,especially if staying 1 or 2 weeks.
we were central to everything and it was so quiet
Fantastic location and cleanliness of the building and our room which was sea view on the 23rd floor with balcony. There was no phone in the room. had to go all the way down to the reception from 23rd floor to answer phone late night.
Great location, half a block from the beach, restaurants and grocery store. We were first given a room on the 3rd floor but asked for a higher floor and ended up with a 24th floor ocean view......fantastic view. Directions could have been better and beds were very hard.
very close to the main strip a little dated
location they offer appartment for 3 people but beds were awfull
It was our 1st time in this hotel and we were given the room asked during the booking. The room had a stunning view of the beach and the hotel is very close to it. The apartment itself is well equipped and that's very good for people (like us) that want to cook something nice themselves, instead of going out for lunch / dinners all the time. Overall the experience was good and we would return again for sure, if staying around this area. A couple of things in the snag list. :) There wasn't washing liquid in the kitchen. This is not very nice for people staying just for a few days, as if we go in the supermarket, such liquid comes in in big bottles only and it doesn't make sense to buy it. I think this is in the interest of the hotel as well. We wanted to keep things tidy (mainly when leaving), but there's no way to wash pans, cutlery, etc... without a small sponge and some soap. Another issue was the bed, as it was pretty noisy, but it wasn't uncomfortable.
The location is excellent, very close to the beach. Unfortunately, we stayed on the 4th floor, and the view wasn't spectacular. The apartment was clean and was big enough, only that didn't have any pot or pan, so basicly either you buy them or you don't cook, also the beds were quite uncomfortable. The pool is nice facility. In any case, I think it is quite expensive to pay 100€ so not good value for money, besides I had to pay all my stay at arrival, even before seeing the appartment first.
The apartment's location was great, clean and up to date. Easy to find, very close to the beach a local shops. In suite laundry and kitchen were great for the few days we were there. Great value. Suite was easily big enough for 4 people. The hot water tank was quite small, and we could barely get two reasonable showers on a single tank. Not a big deal, but the pool was not yet cleaned for the season.
Utmerket beliggenhet nære stranden, romslig leilighet. Vi var 5 personer og med 2 soverom, 2 bad og full airconditioning var det meget komfortabelt. Dessuten var resepsjonsperonalet eksepsjonelt hyggelig! Minuset var at kjøkkenet var noe sparsommelig utrustet, bla.a manglet kaffetrakter, vannkoker og brødrister.
De som jobbet i resepsjonen var meget hyggelige. Bra utsikt. God men dyr flyplasstransport. Kort vei til badestrand og butikker. Bedre renhold (håndklær og sengetøy ble skiftet kun en gang - siste dag vi bodde der). Hotellet var slitt og så ikke nyrenovert ut. Frokosten var dårlig. Burde servere ferskt brød, kald, klumpri melk og større utvalg av pålegg. Sette pris for opphold i forhold til standard og hotellets fasiliteter (syns vi fikk lite for pengene).
A problem on arrival - but all was handled in a very professional way - They thought of the customer and all staff seemed to have been told of the problem and everything was very well handled and dealt with. I would stay here again. Walls are a bit thin!! If you have noisy neighbours you are in trouble!! but I always travel with earplugs - you never know when you might need them!!
Hotel is based in town center. They have bike for rent which is cheap too. Great Price, Staff and Location. Clean and tidy room. Only the room doesn't have fridge. but they provide you with ice
The modern, clean style of the hotel, the staff were happy, enthusiastic and as helpfull as they could be at all times.
Cool, modern hotel. perfect for young people Yes. The terrible, terrible t e r r I b l e stink in the morning...was it the river, was it the town sewers...i don't know but sweet jesus....what smell!
The staff was very helpful and friendly, room was cleaned everyday. Good internet connection and nice breakfast
Warm welcome from receptionist - who spoke English. Decor bright, clean and vivacious - all roomes are themed. Room spotless, roomy enough for a short stay, theme was motor racing so huge mural behind bed of racing car. Bathroom good size with bath and very clean. Breakfast good with choice of hot and cold food, great coffee and very friendly staff. Location central. Bathroom lighting very dull. Bedside lights were motor racing helmets and although novel, they were ineffective. These are small things and do not affect my overall opinion of this great little boutique hotel.
Decor and excellent breakfast
Friendly staff, very good location . Got up early and had a long wait for hot water in shower
The hotel was perfect for our needs, it was immaculately clean and fresh,staff were friendly. Highly recommended.
The staff was very friendly, the facilities were clean and comfortable, and the price was great. We were really, really happy with our stay - we even stayed an extra night. We would highly recommend the Made Inn. No - it was everything we expected and more.
When I looked up the trip adviser for this hotel there was a number of complaints regarding breakfast, however I found the breakfast as good as any , with even a hot breakfast available for a very nominal charge of less than €3.00
The hotel is superbly located behind a famous beach. Many souvenir shops, bars and restaurants at walking distance. The hotel is clean and fairly priced for the amenities they provide. Considering that this hotel attracts mostly beach lovers it would be considerate of them if they provided their guests with beach towels. Most people don't travel with beach towels after all.
Everything was ok No
Really liked the proximity to the beach. Excellent location on the quieter end of Praia da Rocha, but very close to the beach and easy walking distance to the activities of the area. The hotel is really starting to show it's age, it needs a face-lift and update.
very clean hotel inside and out. pool area never over crowded so sunloungers were always available. very good location, its at the heart of everything in praia da rocha.
On the beach, quite zone and one minute walking to the restaurants way . Easy to find parking.
easy access to beach and excellent pool
very bad breakfast
Price, pool, value prices in hotel bar, location, tasty snacks, friendly staff. Poor airconditioning. Hotel exterior needs repainting. Rooms could do with decorating. Replace carpets with floor tiles. Repaint the rooms.
All the staff spoke English and were always availabe to elp with information and services. The rooms were simple but ample. The room was made up very well each day. There were no noisy complaints from other guests or from facilities in the hotel.