I love the hotel been there for four years now, very frendley polite.
I have stayed there for the last 5 years and I love it.
A good middle of the road family hotel Not enought seating outside and not enough shade when the sun ws very strong
the food been excellent,near to the beach some waiters unfriendly
I did not like hotel staff
Good location, first line to the beach, 300 m from aqua park. Sand on the floor of the room, poor cleanliness of the hotel pool, very poor animation (better cancel any then keep what they have in tbe evening), food (same breakfast every day for 12 days, poor selection in the evening - almost no seafood, same pork neck every evening, expensive drinks - 3 euro for small beer and 2 for small water, water not included into to the dinner). Next time will go on breakfasts only and many nice cafes and restaurants around with much better food.
Walls in the building were quite thin and we could hear when our neighbours were speaking loudly or a child was crying.
Everything was easy and smooth. No problems or worries. Small and complicated parking.
It was a convenient location, for travelling to Tarragona, Barcelona, and a nice resort While there was some nice staff the majority were cold and unfriendly, both in the restaurant and reception with quite poor english
hotels seaside location, breakfasts and dinners in restaurant, show programme, staff.
Not being at work,relaxing by the pool,nice and close to the beach,shop just across the road
The food selection was the best thing. The rest of the facilities revolved mainly around children. This hotel does not cater for the elderly or couples without children. I also did not like the fact that as Spanish residents our week cost as much as two weeks for those coming from the uk. We even had to pay for water at dinner.
Very nice place on the beach, pleasant staff in eating room, good price for the value. One thing bad. Really dirty floor in the room. After reminder in the reception no reparation.
The location on the beach is second to none in La Pineda. Food very good for a 3 star hotel. Excellent value for money The restaurant staff are not very friendly but reception very nice
Nice and friendly stuff, very good food, stands very close to the beach, animation and entertaimenrt are not bad. It's getting old, b.1997, needs some renovation, some nights it's looks like British pub...
beachside location, good food, rooms clean bright and comfortable. Staff friendly and professional. Lovely hotel and would recommend it for future holidays. bath towels were small and worn thin. No other dislikes.
Good location, free public parking near the hotel noisy restaurant and staff not very motivated, free wi-fi just at the bar, had to pay for the remote control (they've returned the money but still ..)
Location on beach. Peace and tranquility -- not a sound in hotel after we went to bed. Access to excellent public transport. Access to international airport. Staff courteous and helpful. The weather was perfect for us and not too hot. With very little modifications the vegetables in particular could be served hot for lunch and dinner. We had a lovely few days and have no complaints. We even managed to spend a day in Barcelona using the excellent public transport system
The staff tried really hard to be polite and welcoming even though their grasp of english was poor, the maids were efficient and unobtrusive and overall the hotel was quiet and in a great location for the beach. As it was close to the end of the season (Oct), the entertainment was poor and I think there must have been a problem with the dish washer as it was very hard to obtain a clean plate to dine off in the restaurant. The piped music in the residents lounge was at times overly loud and very repetative, so if the 60's was not your era - take an ipod! It was also very quiet in La Pineda at this time of the season, with few of the local businesses being open so a bus trip into Salou was the order of the day - three trips - three different ticket prices - very frustrating when you go to the trouble of politely asking in Spanish for your tickets!
nicely decorated, friendly staff, close to Port Aventurer theme park Too many old people. Bar area dull
pleasant modern rooms, next to beach, quiet. could do with more choice for evening meal. (chips were the only potato available on all four nights)
Good view from the room, you can see sun rise Big oilfield factory very close to this town, very early check out, deposit for tv control...
Friendly staff, good food.
The fantastic rooms with a fantastic view of the sea. The staff were very friendly and the new renovations have been done to an excellent standard.
Food is very good for Spain. Quiet guests, which is very important for those who travel with infants. Air condition been switched on at the second day only after several claims. If you want to have a 95% Russian hotel it is yours.
Rent og pent hotell med hyggelig betjening. Kjempebra frokost. Veldig bra bassengområde med uteservering,
Bra beliggenhet med strand og fornøyelse park
Det meste var greit. Varm mat til frokost tidligere.
Spennende og varierte middagsbuffeter Harde senger
Det var bra at vi fikk bestillt tidligere frokost de 3 dagene vi var der da vi skulle tidlig ut å se på WM-rally.
Bruker hotellet i forb. med mellomlanding i Barcelona, veldig greit med shuttlebus som går presis fra hotellet, helt OK restaurant, hyggelige rom (om enn litt små) hyggelig og profesjonell betjening og rimelige priser. Sum: Hit kommer vi tilbake. At man opplyser om at det kan ta litt tid før shuttlebussen får hentet deg på flyplassen.
beliggenheten er utmerket i forhold til tidlig avreise med fly . Shuttle servise til flyplass fungerte utmerket nei
Grei beliggenhet i forhold til flyplass, strand og Barcelona. Fint å jogge i nærheten av hotellet. God frokost. Pent hotellrom. At vi først fikk tildelt et hotellrom som allerede var besatt. Dette var noe ubehagelig både for de som var på rommet og for oss som kom inn til dem.
Ble hentet på flyplassen ved å ringe hotellet. Komfortabelt rom, god frokost.
Hyggelig betjening - god service og rimelig restaurant med god mat. God standard på rommene.
Comfort, service, restaurant food for breakfast and dinner. No drawers to accomodate small items eg.UNDERWARE,SOCKS Etc.,we had to leave these in our suitcases. no trouser press,no full length mirror
spa & cava at breakfast room was very small for a 5 star hotel
New modern and very clean, staff friendly and with the exception of one front desk person were very helpful and courteous
Large room. I was overcharged by 175 euros for the room. The hotel did not acknowledge the rate given by booking.com. I will not be using booking.com again in the future.
Spa is really good, food as well, well recommended for a weekend trip.
Confort, food, design, all infrastructure in general, location... Everything was ok!
The spa facilities are excellent and well looked after. The life guard cover exemplary. Well laid out gardens and plenty of sun beds. Just across the road is the beach with good sand. The hotel played the same set of music again and again at a volume that made it unescapable. It is too near to huge packed holiday camp type hotels but that is the area. These detract from it's aura of elegance.
I'd like everything. Very pleasant and comfortable place.
Hotel corridors & lobby very cold . No Tea & coffee or water in rooms
Easy access to the theme park, Evening entertainment, no facilities for making tea/coffee in rooms, lack of english channels on tv for children.
Location, cleanliness, friendly staff. The minibar in our rooms are empty. I kept calling the reception for more than 30 minutes to ask for drinking water, but, No body answer the call!
Very conveniently connected to the theme park, making multiple visits to the park each day possible. The decor of the hotel room, especially the bathroom, looked a little tired.
Every member of staff that we met were extremely helpful and friendly. The location of the hotel is perfect for the park, and the grounds are lovely. Although the majority of the hotel's guests are children, the bed that we had for our 3 year old son was unsuitable, it was squeezed in next to the main bed and therefore the head of the bed couldn't meet the wall and there was no rail so my son kept falling out of it. Also, although the buffet breakfast is great, the food on offer for the evenings is overpriced. The hotel could do with a supermarket onsite or nearby.
Portaventura park Cleaning, rooms sugestive for 3 stars not 4.
Rooms not very clean smells in room all the time, Construction work near hotel lots of dust. Dust coming in air condition .The shows in the hotel where repeated all the time .Drinks and soft drinks were very expensive.
Ease of entry into the theme park, closeness to theme park, closeness to airport
I liked the hotel architecture, the proximity to the park, the client service desk service. The towels were changed every day and the breakfast was good. I booked a 4 bedroom room but I got a normal room stuffed with an additional double bed. The mattresses were uncomfortable and were making strange noise while changing position in the bed during sleeping. While walking bare foot throughout the room I got dirty foots and before putting shoes on I had to wipe the foots with a wet towel.
Nice building, perfect location (nowheree near the beach though) priority on the rides Not enough staff, always a long wait for service especially the reception and bar. Breakfast quite good but a bit of a bun fight. Limited menus. A good 3 star hotel in a 5 star setting
facility, cleaness nothing
Location was excellent. Good access to the beach, castle and restaurants. Staff was friendly. The DVD check out program was a nice feature. The bed was just a little firm.
Very nice hotel, very clean, hotel staff extremely helpful, It was very short stay, and we liked everything
This was our first time in Tarragona, and we weanted to have a comfortable hotel near or in the city centre, not far from the old town. This hotel was an excellent choice: comfortable, efficient, fairly new, walking distance to everything important for us. The reception staff did not know the Michelin-rated restaurants in the city.
The room was fantastic and breakfast was included in the price
basic city centre hotel difficult to find initially as it was situated on a very large roundabout and the hotel's signs were not easy to see while driving. Evening meals were not served until 8.30.
everything was nice, quiet and clean. 15mins' walk to railway station.
The location was very central and the staff were very helpful. The roof terrace provided a wonderful view. The room was a smokking room as smelled quite strongly of it. There was no gym/the sauna wasnt on and the hottub was empty despite assurance it would all be working.
Kjempefint hotell med western tema som var bra gjennomført på hele hotellområde. Likte veldig godt at inngangen til parken var inkludert med Express pass på mange av karusellene. Kommer helt klart igjen en annen gang da det trengs flere dager til å rekke å gjøre alt som kan gjøres på området.
clean, large and very comfortable no wifi in room,only in front of reception
Most staff was very friendly and nice. The swimming pool was very handy.Our room was very clean and well equipped. There is a car park available ouside the hotel so there's no need to pay and book the hotel car park. Everything was fine. Maybe the distance to centre of Tarragona - it was 10 minutes by bus or car, and not the best surrounding to walk there.
Large comfortable rooms with aircon and very good prices. Restaurant not open for visitors but open for a large group of people who had pre-booked part of it. Food only available in your room and a limited menu.It was OK but we would have preferred to have eaten in the restaurant. Also no other restaurants within a sensible distance other than chinese.
big room & bed.quite & clean
Pleasant staff at reception, friendly room service, breakfast was nice, facilities were good Maybe the location isn't the best, not such a big deal though because everything else was great. Also we were questioned by one staff member about weather we were allowed to have the breakfast (didn't seem like she questioned anyone else...) possibly because of our age/appearance (I have a mohawk...) It wasn't a major incident though as I just showed her the card and it was fine.
6Km from port aventura excellent value for overnight stay No beach!
Very helpful staff. Buffet breakfast was great value. Signage wasn´t great.
Excellent rooms. Excellent food (both the 3 course dinner menu and the buffet breakfast were top class for the money). Good swimming pool and courtyard. Nice bar. Location was poor. Out of town and difficult to find.
the sink´s drain didn´t work well
The hotel is new, clean and have big rooms. The food is good. It was hard to find the horel with the address from the web site. Every thing was great
Bra hotell, god standard, sentral beliggenhet i byen. Ingen sjenerende støy på rommet hverken fra gata eller fra innsiden. Avhengig av transport til strand. Hotellet kan anbefales for godt voksne for overnatting /kortere opphold når ikke strand, sol, bading er første prioritet med reisen.
this hotel has really good facilities (several bars, restaurant,supermarket,spa,3 pools,parking). Quality/ price - excellent. the problems with key cards to open the room
I booked 3 rooms but room maid did not prepare our 3 rooms. Also we could not use Spa in the evening.
very pleasant staff really enjoyed our stay at the hotel the food wasnt great but couldnt fault anything else the pools were lovely and the rooms were great the best we have stayed in abroad. A great hotel for relaxing and for families
Location and sea
We loved the hotel, the staff and specially the animation team. The food was quite good and well presented. There are activities for everyone and it's lots of fun. Surely will come back next year. Thank you all for making our vacations much better than we expected!
Vi leide leilighet og bodde ikke på hotellet. Leiligheten var romslig og moderne med flott beliggenhet rett mot stranden. Eget basseng på taket. Vi hadde frokost på hotellet. Det var imidlertid litt for langt å gå (over 650 meter). Ville anbefale å droppe hotellfrokost og heller spise i leiligheten eller på en av strandrestaurantene. Baker og butikk i nærheten.