Friendly and helpful staff, the room was modern and had English as well as Estonian TV, robes supplied for spa use and a delicious breakfast included in the tariff. Everything was excellent
Breakfast. Usually, swimming pool or saunas are included in price for guests, who are staying in hotel. This time - no. The price for room was too high, I expected to see more than small TV, plastic showers.
Nice and comfortable family room with two rooms and 2 toilets, spacious, nice The interior design - pure concrete in some places was not nice. Very undisciplined children in the spa area - noisy, disturbing, splashing with water. Breakfast Ok - nthing extra ordinary
Great Breakfast and service
silence ;) Stuff is not perfect
the atmosphere - quiet, relaxing..nice! Stylish rooms, very good spa centre
Locality of hotel Uncomfortable bed
price, location and breakfest room size- but it is ok for this price
Hotel has rooms of two categories sutiated in different buildings. Rooms of lower category are basic and modest, worth of money. Booked room has "small accidenr" as administrator said, so we received two small rooms instead of one family room. Terrible sound insulation
I very much like the personalized attitude - at first, there was some misunderstanding with the booking. later, we found a message and a bottle of wine from the staff. this was very pleasant.
everything, great place
Central location; historic building made into nice,modern hotel; good food in restaurant; excellent buffet breakfast Room was not as large for the price as I thought it might have been.
nice solution, good situation in middle of Kuressaare, nice restourant, large superior room with good interior Restaurant was closed without notice almost 1 hour before official time...
Nice, quiet place, perfect for relaxing and having rest. Per 3 days room was cleaned once.
The staff is very bad. In the Spa massage is bad. We are pay for 1 hour massage, but have just 40 minutes.
Nice atmosphere, swimming pool, restaurant, high quality service.
The room and breakfast was wery good
The spa was very nice!
Rich buffet breakfast + SPA recreation centre in the morning!
Hyggelig betjening, svært bra spa og velværeavdeling. Greie rene rom. Flott beliggenhet og trivelig lite tettsted (Kurressarre). Her får du mye for pengene... Menyen har blitt dårligere enn før. Ikke byttet meny på over ett år!!! Baren er ikke åpen når den bør være det, og de bør ha Bacardi (som er verdens mest solgte brennevinsmerke) Frokosten er bra men kunne lett ha vært bedre.
Et kjempe flott hotell med god service,flotte fasiliteter og et flott sted å bo både for kropp og sjel Nei
Veldig bra standard på hotellet, fine og rene rom. God spa-behandling uten at det koster alt for mye. God frokost, god service, fin beliggenhet. Litt kjølig, kaldt og kjedelig bassengområde.
Fin natur i nærområdet Treg oppfølging av matpåfylling ved frokost. For høye priser på måltider.
Personalet var meget hjelpsomt vedrørende tidlig innsjekk, sen utsjekk. Spa-avdelingen var veldig profesjonell og ren.
Sauna & swimming pool, helpful staff
Gym, pool and sauna. Location beside yacht harbor. Quiet. Coffee during buffet breakfast time, but fortunately there is a bar in same room where you can get good machine coffee.
View over the sea.
Nice swimming pool included in the price. Hotel has no airconditioning in the room.
Only that my stay of two weeks was too short !!
Reasonable price, good location, spacious room, good breakfast. Not a place for a romantic stay, more like a rehabilitation center, bathrobes for extra pay, extremely hlorinated pool water.
location smoking area too close to entrance
We stayed in one of the suites having a couple of rooms and sauna and a very good view to the sea. The ladies at the front desk were very helpful arranging us promptly help and service which we needed due to the flat tire of our car.
We stayed 4 nights, the breakfast was not the same every morning, was lack of food what we had on a first morning. Also, one cleaning was not made.
a very good location a very strange smeel in the room and especially in the sanitaries
Ingenting. Hotellet var tomt, og de fleste fasiliteter stengt. Absolutt alt kan forbedres
De rene, minimalistiske flatene. Stort bad på rommet. God middagsmat. Kunne godt vært minibar på rommene. Baren i resepsjonen stengte for tidlig. Dårlig oppreing av sengene. Vonde madrasser i sengene. Spaavdelingen burde være åpen alle dager. Svømmehallen hadde for kort åpningstid på hverdager.
Romstørrelsen var ok. Frokosten likeså. Klientellet var hyggelig
Service, Value for money Breakfast,
Kindness and helpfulof staff, location of the hotell in center of city big clamour through airway from other rooms and sauna hall, its really disturb have a good rest till middle of night. Absence of receptionist in late evening and night. Lack of cafe or restaurant.
The buffet breakfast was excellent with large selection of quality items. Our room was very small and there was no chair or comfortable place to sit. Staff brought in a basic chair.
The situation on the hotel is very good as breakfast too. Color of the carpet in corridoors.
friendly welcome no
Location, excellent breakfast, very clean place
Nice and peaceful hotel in the centre of Kuressaare.
Cleanliness and comfort (Wi Fi internet availability in hotels room) N/A
spacy bathroom, good breakfast, lots of TV channels, possibility to have a balcony. expensive regarded to the impersonal atmosphere it offers.
Quiet, yet near the centre. WiFi-internet access++. Friendly staff.
Staff friendly and the location is very good.
Very good location just 5 minutes from city center. Small, famlly owned hotel, good breakfast, nice staff. Towels and bad sheets are old, stripes on it, and impressions, that they are not clean.