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Location, comfort and the availability of a 24 hours open restaurant in the lobby.
the spacious room the lobby, too small
this hotel is quite close to the train station which makes for good accessability to other parts of K.L.
B1 parking lot is always full and no access to B2 unless you exit and enter again to access B2.
My son fell ill and we were forced to delay our planned sightseeing trip by a day. We ahd already paid the money in advance. The hotel staff was very accomadative and changed our programme as required. The hotel was adequate ane met our requirements. However it will be nice in case they change the check in time to noon as two in the afternoon is very late in case you arrive by a morning flight.
Location of the hotel, and breakfast was OK Interior was old and in need of maintenance; Mashrooms (fungus) in bathroom; Shower not working; Several times no hot water (only luke warm); Forgot to put drinking water in the room four days in a row; Didn't clean the room once
The karaoke business downstairs, lots of fun.....the breakfast was good... restaurant staff were good! ok for travellers on a budget whom will be out all day local good shopping and cheap taxi trip to shopping centre. Poor customer services, gym facility very run down and dirty, was not cleaned at all during oue entire stay. Sauna broken along with steam room, hot tub, no racquets at the squash court.... hard beds very run down facilities!
the spacious room change the buffet breakfast menu, the same menu since my first stay in the 90s
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It is value for money indeed. Location is good as far as Indian traveler’s are concerned. Indian Veg/Non-veg food joints are just 10 minutes walking distance. The taxi, City Bus & Hop on/off stop is right next to hotel. Moreover, the Metro station is also 5 Minute walking distance. The room and breakfast is also nice. No issues here. The Mumbai based famous tour operator is regularly using this hotel. The sound insulation is an issue here. You can hear people talking in adjacent room or when they are using toilets. The outside traffic noise is also a problem, at least for first day till you get used to it. The room has thick window curtain, it help’s a little bit.