Clean room, comfy mattress. I was not advised that the hotel would be closed between noon and 4pm. Without your own mobile you remain locked out.
The rooms were nice, clean and comfortable. Staff were very friendly, capable and very helpful when I needed assistance.
The owner of this hotel is always available and very friendly and helpful. She speaks good English. Very attentive to any requests. We requested No Smoking and the area of the Hotel we were placed did not have any smoking and our room was fresh. It is very easy to get to all the surrounding areas and visit the lake. The Lobby has very strong odour of smoke as does the computer area. All of Austria has everyone smoking everywhere. This is very different than Canada. I Would stay here again anytime.
Rich and tasty breakfast, very friendly stuff, cheap WiFi internet, great location (not far from the lake), free parking, enough space in the room, possibility to prepare tea/coffee. Nothing
it was wonderfull, I wold like to come again
Easy access by car; beautiful countryside location and views; spacious communal areas; very helpful staff; clean/modern look; good breakfast and dinner experience. Unfortunately, we did not have time for the spa, but facilities looked good. Insufficient light inside the wardrobe area, the wardrobe doors block the ceiling lights. Not keen on idea of shower cubicle being part of the main room space, water splashing and some humidity inevitable. Hairdryer significantly below temperature that will dry a lady's hair properly, very time-inefficient, tiring for the arms to spend 4 times the time needed to dry hair - interestingly, the engineer who was asked to check it thought the temperature was good enough!
The design and look of the hotel was very attractive and appealing. The staff was very professional and helpful upon check in and with any questions we had. There was no door on the shower and it lacked a little bit of privacy in that matter, but overall not a big deal
easy parking, good location, good wellness the restaurant services seems too rigid
Cleanness, comfort and furniture of the rooms. Saunas and Spa. Kindness of the staff. Distance from the city.
the room was amazing..i loved the red shower box! the Spa is good too..the small pond outside and the view..it was all beautiful!! none
Very nice hotel. Very new and stylish. Nice SPA and good breakfast. Breakfast vrey expensive! 16€ :-(
hotel had just opened and was very well managed. there are no tea making facilities in the room
The hotel was very quiet. Only 1 English speaking tv channel with poor reception so unwatchable. Internet access expensive and very slow. Without a car the hotel is a long way from any other restaurants and require a taxi which was expensive over a week.
Well-appointed and spacious rooms with cosmopolitan staff.
Great location, near to city centre , buses, railway station etc... Very smart modern hotel
great breakfast selection.very nice room.
The staff was very freindly, timely and of very high standing. The atmosphere is very business, but at the same time cozy, confortable and welcoming.
Hottel staff are realy excellent and helpfull! Food was also excellent. The bar is great and it is very nice to have a drink with friends!
Serviciile foarte bune, amplasarea direct in centrul minunatului orasel.
Good reception, newly modernized with great taste, very nice breakfast, centrally located. Some parking was available on site. Caters to business travellers and city visitors who will pay for quality.
The hotel and our room were really lovely. It was very quiet when we were there in mid-May and seemed to be used mainly as a business hotel. The breakfast was very good indeed and had everything from cereals, smoked salmon, fruits, breads, cheeses etc. You could have heard a pin drop in the room as it was so quiet. There were no tea/coffee or kettle facilities in the room. The hotel smelt quite strongly of smoke as its permitted in most hotels and their open areas, but in the room this wasn't a problem. The breakfast area is a non smoking area thank goodness. Surprisingly smoking isn't banned in public places in Austria like the UK.
Close to the lake and bus stop, good stuff, breakfast, rooms, wi-fi, free bicycles, free parking. Very noisy at night because it stays at a crossroads and 100m from the railroad. It seems that trains go through the room.
The staff (family of owner) was very polite and ready to assits with any detail request. Had the upscale room which is very large and comfortable. Breakfast is in a pleasant large room and quite complete.
You must stay at least one night to feel the charme! It is the money worth! Do not take the cheapest room! The location is ideal in the summer time!
in the internet looks good
Proximity to the lake; friendly staff. The motorway and railway behind are a little noisy, but not too bad
Room wasn't air-conditioned but was located on the sunny side so it was way too hot there.
beauitiful and highly styled modern rooms, nice staff. no private beach; breakfast rather ordinary; breakfast room simple; not suiable for families. no lounge. Overpriced.
an excellent sized room with great facilities only served breakfast,did not serve dinner or lunch.
Location; friendly, helpful staff Card key entry to car park and hotel at night - no staff on duty at night.
good location, excellent breakfast, warm welcome Selecting the hotel we hoped that there is a way to the lake, we wanted to make a morning tour around. But there are private mansions around the lake so we could not see it.
Excelent view, good staf!
good size rooms for the suite. The breakfast was wonderful and so was the breakfast staff the beds were very uncomfortable. Access with luggage was difficult and front desk not friendly enough
Simply the best!
The town is extraordinary, beautiful and clean, its history is impressive, the lake was also magnificant, and the hotel...is astonished: furniture, food, location...everything was beautiful! Congratulations!
The service in the hotel (by staff) was the best I have ever experienced. They went out of there way to do everything to help us.
Location and parking, pleasant stuff It was too hot in the room
It was unique The room was much to hot. I would have liked a bigger window it felt a bit enclosed.
Very polite and helpful staff Breakfast food/fresh fruit could have been better
Absolutely wonderful! We shall return; None
Vey beautiful decorated hotel and rooms,very large room Small size and old model tv in the room.
Convenient location with parking close by and good restaurants and shops. The hotel staff very efficient with helpful, accurate recommendation on restaurants. Comfortable, clean rooms. Excellent breakfast The noise from the street was loud in early morning hours, probably garbabe pick up trucks. In general hotel facility is dated with old hallway carpet and the bathroom, although very clean, wants a bit of updating. The hotel reception is not at ground level but on upper level of the building.
Hotel staff extremely friendly & helpful. It would have been great if the air conditioner was equipped in the room since it was very hot and there was no breeze coming from outside on the day we stayed.
The room was excellent and despite being centrally located I was not aware of any outside noise so well insulated.
Bed was rock hard, manager and staff were rude and unhelpful. Room was tiny, but clean No public transportation near-by, no restaurants with smoke-free sections, many businesses out-of business in the area and hotel was across the street from two bars and very noisy!!!
Not a lot. Lack of a restaurant in a four star hotel and it was up two flights of stairs and lack of adequate parking. The parking was not secure as it was id available on the busy road.
excellent staff - helpful and friendly parking is a bit difficult but staff due to city center location but staff is there to help
It was right on a main street and very close to the train station. It wasn't expensive at all and the room was clean. For someone who is a light sleeper, the rooms facing the street might be too noisy but the rooms on the other side shouldn't be a problem.
The whole atmosphere of the hotel looks friendly.
The hotel staff were super friendly and very accomondating.
Location and transport comminications within region. Relaxed atmosphere and friendleness of staff. Large well appointed room. Nourishing breakfast.
Very good location, good service, clean and confortable
They really tried to provide convenience in many aspects and it was very well ordered. The atmosphere was a bit old but I did not have any problem with that.
Furniture, carpet, decoration is old fashioned.
Staff were really friendly, helpful and professional. Typical Austrian Hotel. Very high standard of cleaniness. Although decorations slightly dated Hotel very charming. Had use of bicycles which was very good. There was no air conditioning in our room which was in the roof and it was so hot it made us really uncomfortable.
The pictures were a bit misleading -- nowhere on the property can you sit outside and have the lake in the background but the location was excellent -- close to the downtown, Minimundus, etc. No
helpfull friendly staff to far from town
I am more than pleased with my stay and it was more then I expected. Miss Katia at the reception was more than pleasant, even familiar. Welcome drink, polite and friendly staff, eastern chocolate eggs...Breakfast very good, wide variaty of home made cutleries, Food in the restaurant was exceptional - gourmet, deer cotlet,quality wine and beer; waiters - simpy great! Quitness, pillow and madrace was superb, I slept like a baby, sauna, swimming pool super. Decoration is from 70s, but it doesn't matter. So, my wife, two kids and I simply enjoyed every minute. Nothing.
Beautiful landscape, very helpful staff including the Restaurant staff.
Peacefull location Slightly dated decor and no residents ! Restaurant situated away from main hotel.
Large space in the apartment
Excellent facilities with pool, very comfortable rooms, great breakfast with a large selection of different foods. Staff were kind and friendly.
Breakfast was generous. various dishes/choices. The place is quiet and beds comfortable.
the place is very relaxing and beautiful, surrounding by a woderful landscape. At the same time the hotel is provided by all you need for your wellness.
Breakfast. -Room was not really comfortable (forniture). Quite far from Velden center. Sevice very timely for opening gate.
very clean hotel. breakfast is excellent. sauna and jacuzzi are perfect. near to wörthersee by car. the wellness section is closed at the morning
Proximity to Wörthersee. - By entering the room one wouldn't normally expect two stairs leading down - You have to go through the smoking section in the dining area to land at the non-smoking part.
Friendly staff spotless rooms and faci;ities.
clean and comfort room,excellent buffet
Location, cleanliness and friendliness of staff - a pleasant visit
Clean. Good food at reasonable prices. Helpful staff.
Service and courtesy
The hospitality Lack of balconies
it's a very quite hotel, clean and confortable, near highgways as well as the city center. good for one/two nights. good meal and breakfast smell of fried stuff in the restaurant and stairway. electric plugs and lightning in the room was not good
Calm place, good staff
Very helpful reception staff who had no problems about ringing the airport to find out if my flight would be OK.
Warm welcome, very helpful staff (who spoke great English!), clean room, modern bathrom, and great breakfast.
everything was very good, we enjoyed our stay there wasnt anything that we didnt like about the hotel
Kind, helpfull and well informed staff (especially at the reception desk). There should be a full size mirror in each room. It would be nice if the breakfast varied a bit from day to day.
Die Zimmer sind ausreichend wenn man alleine reist. Die Qualität der Möbel scheint hochwertig. Das Personal war freundlich und hilfsbereit. All you need ... is love! Das Hotel ist sauber, das Personal freundlich aber der Rest ist leider schmuck-, charm- und lieblos. Für den Preis - knapp 75 Euro im Doppelzimmer pro Nacht - ist mir das zu wenig. Das Frühstück war leider keine Ausnahme. Die Qualität der Speisen mittelmässig, Orangensaft und Apfelsaft waren stark verwässert - das muss nicht sein. Dann lieber Zimmer ohne Frühstück oder nur auf Wunsch und dafür bessere Qualität. Für eine kleine Familie (Reisegitterbett) würde ich das Hotel gar nicht empfehlen. Die Zimmer sind einfach zu klein. Ich kann auch bestätigten: der Polster ist gar nicht gut.
Rooms were nice and clean, modern and comfortable. Beds were super comfortable. Balcony with great views over the mountians. No
The hotel is very new and the rooms are quite big and have a balcony the bed sheets of 1 bed were not clean. Found hairs in the bed. However the other bed was in excelent conditions and the room and bathroom were very clean. not sure if it was a mistake by the cleaning staff...
clean, modern and new hotel, was very good to stay in. Big windows, spacious rooms. While room and furniture is pretty simple I was feeling very comfortable there. Free Internet in the whole hotel, free parking. No refrigerator/bar in the room
Not 4 star, maybe 3
Proximity of the railway station, Center of city is not so far away, despite of what other guests may think. Service offered by the personel is rated "good" because I would have wished a more spontaneous proposition of food complementation at breakfast (when the number of guests is not too high, the food is partly not refilled / complemented). Equipment was marked "good" because the WiFi connection was repeatedly intermittently interrupted. Finally, comfort is marked "good" only because of the street.
the friendly stuff, free parking, very good breakfast no air conditioning, near the railway station
the main receptionist was excellent it was only on the 3rd and 4th floors of a 4 storey building
Excellent breakfast, staff were really helpful and friendly and free garage parking. Room was small and furniture is pretty basic for a 4* hotel
the hotel was very clean and full of accomodation. the personal working there were disasable to help me. any one
Effeciancy of the hotel staff, good excess for disabled Everything was all right except the fact that we were charged same day when the booking is done without warning that in any case of cancellation the money is not refundable ( we should be advised that this is not policy over direct hotel sales department! )
Staff are very helpful and kind, great breakfast, garage, tidiness, internet connection, sauna. The website of the hotel is not informative enough, it does not say the hotel takes just two floors of the building, while it makes it look much bigger than it is. The bathroom is quite small, no towel rack.... Comfort standards are a little low for a 4-star hotel.
rooms were clean, breakfast ok, friendly recepttionist. wireless internet was slow but free, also underground garage parking was free. this is not a hotel in the proper sense, 3th and 4th floor are hotel rooms in a general purpose building. reception is on the 4th floor. this is not a real inconvenient though.
Staff very friebdky and helpful....room wonderful
The hotel staff was always so helpful, breakfast is continental. It's a place for Family or for whom'd like to stay in relax, anyway I was there for Harley Davidson Faaker See festival, it's so far about 20 km, but it's a good starting point for my round about the lakes.
The room was very clean. The restraunt is quite good (both breakfast and dinner). There is a charge for wireless network (2 Euro per 30 min).
It was in a nice quiet area, but still close to the lake and the town. no
It is a nice coutry hotel located near highway exit and 5kilometers to city center. one side is by a local link roads, some traffic noise in the night as cars passing quickly, but within acceptable range. No lift, difficult for moving luggages in and out.