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Alltid vennlig og høflig betjening. Ligger veldig sentralt. Rett med sentralstasjonen og Kølner domen.
Personale var veldig imøtekommende, hyggelig og serviceorientert. Dessuten var det veldig god frokost. De var i tillegg veldig barnevennelig. Vi - en familie på fire - likte oss veldig godt på dette hotellet. Ikke minst ligger det midt i sentrum! Det kan bli litt støy fra gaten, men ikke særlig voldsomt, da hotelrommene har aircondition og god isolering er det bare å lokke vinduene.
Location - close to centre of town and main rail station. Inclusion of breakfast. Hotel has a non smoking policy. Notwithstanding this, I also specifically asked for a non smoking room. However the room I was given smelt heavily of smoke and hadn't been aired out. Reception staff were reluctant to remedy this as apparently there were no other available rooms. Only solution offered was to leave the windows open - not exactly a feasible option with sub zero temperatures outside. Staff reluctance to acknowledge issue and lack of alternative solutions was quite disappointing.
No complains. Very good breakfast included.
wonderful location and very nice staff not enough pillows.
This hotel was a nice surprise, far exceeding my expectations. Fabulous location, very friendly staff, cheap and good breakfast, clean room, quiet. I booked it because it was the only room available, but I will definitely stay here again! None
great central location
over all very good
good service,city info,great location
Very good buffet breakfast
Its excellent city centre location. The decor in the room was shabby. Paintwork was old and damaged.
great location with a spectacular view on the DOM/Cathedral the electronic roomkey needs getting used to
Location - for music lovers close to the Kolner Philharmonie. Close to cathedral and station. No - I really liked it.
Decent location and the room was pretty standard. Wifi was really spotty. No AC and it tended to heat up during the afternoon which made the room pretty stuffy at night.
Distance from Hbf
Large, clean room suitable for the family. Excellent breakfast. Good location. Was advertised as having a bar but didn't actually have one. This was important to us as we had children with us and would have liked a drink in the evening.
Nice location and very friendly staff, good breakfast My room and bathroom were very, very small (I had single room)
location more english channels on TV
Breakfast is very tasty and location is very convenience.
the noise of the street
convenience in location, simple but comfortable room representing reasonable value for money, pleasant attentive staff. cooked breakfasts rather poor, not warm enough and poor quality.
Very convenient: friendly staff: clean: excellent value. No.
friendly staff and spacious accomodation
All Facilities were excellent, its the right choice for all Every thing was available for a family stay. It would be nice if drinking water is made available
The location of the hotel was very central to Dom, shopping, sights and trains. Rooms were spacious and quiet. Staff very helpful. Overall feel of the hotel was great and it was lovely to chat to the permanent residents. Highly recommend this hotel!
Spaciousness, location unbeatable, range of facilities,welcoming and helpful staff.
Comfort offered and friendliness of staff JUST the elevators are slow
We enjoyed our stay. Value for money. Location near central station is advantageous.
the hotel position is great - near the central station, very close to the shopping streets and to the dom in cologne. we had spacious apartment with bedroom living room in each television and a little kitchen. wonderful for families, for business trip or else.
Excellent facilities for Business professionals and people with limited mobility. Extended stay's possible. I would not recommend for young families in respect for older clientelle.
The location is perfect, right next to Am Dom. The apartment was clean and spacious, and the staff friendly. Parking garage under the hotel was convenient, though it costs an extra 20 euros a day.
Beliggenheten Manglet mini bar
Sentral beliggenhet og topp service fra personalet Pris på frokost bør komme inn i prisen på rommet og ikke som et tillegg, og prisen på frokost var alt for høy
Vennlige og hjelpsomme ansatte i resepsjonen. Dessuten ligger hotellet svært sentralt. Rommene er godt lydisolerte. Nei
friendly and helpful staff at all levels.
All ok for the price!
Nice big 4 persons room. The beds could be better.
location is in the center of the city. Located in the Altstadt walking distance to the shopping street like Hohe St and Schildergasse. 5 minutes walk to get to the Main Train Station and to the Dom Cathedral. Clean room and bathroom with free breakfast and wifi. I couldn't leave the baggage at the reception after check out.
Location. Hot breakfast food, croissant, meatballs etc was provided in small quantities to the buffett. Therefore it had to be cooked fresh requiring a 15 minute wait. Reception refused to store left luggage on day of departure so I had to drag it to the railway station.
Overshadowed by bad points below. The hotel was ok but we were locked out arriving at 2315 on our first night & had to find & pay for alternative accommodation. The flight was on time & I had previously rang the hotel to advise of our late arrival. Rather than apologise, the hotel sought full pay on departure. I paid only for the accommodation taken & now the hotel is trying to extract payment through my credit card guarantee. Amazing.
how close to the train station and the city was all with in walking distance No kettle
Good quality food and friendly helpful staff.
friendly competent reception staff: willing to help with problems arising from foul weather. Also, a good breakfast bar.
Very nice friendly and welcoming people running it. Fantastic breakfast. Close to Cathedral, Station and Altstadt in Cologne. Room 53 is up a spiral staircase one stage above the lift and not suitable for anyone but the fittest! We are getting on a bit and liked it.
Friendly staff; convenient location
The friendliness of all the people was overwelming. The breakfast-room was cosy and tasteful and the variety of food was unmatched, better than every 4 star-Hotel in our far-travelled lifes. We booked in immidiately for our tour back and are looking forward to go there again. ----
The staff was great, good location, good value.