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Personale var veldig imøtekommende, hyggelig og serviceorientert. Dessuten var det veldig god frokost. De var i tillegg veldig barnevennelig. Vi - en familie på fire - likte oss veldig godt på dette hotellet. Ikke minst ligger det midt i sentrum! Det kan bli litt støy fra gaten, men ikke særlig voldsomt, da hotelrommene har aircondition og god isolering er det bare å lokke vinduene.
Alltid vennlig og høflig betjening. Ligger veldig sentralt. Rett med sentralstasjonen og Kølner domen.
over all very good
great location with a spectacular view on the DOM/Cathedral the electronic roomkey needs getting used to
wonderful location and very nice staff not enough pillows.
great central location
Its excellent city centre location. The decor in the room was shabby. Paintwork was old and damaged.
This hotel was a nice surprise, far exceeding my expectations. Fabulous location, very friendly staff, cheap and good breakfast, clean room, quiet. I booked it because it was the only room available, but I will definitely stay here again! None
good service,city info,great location
No complains. Very good breakfast included.
Very good buffet breakfast
Location - close to centre of town and main rail station. Inclusion of breakfast. Hotel has a non smoking policy. Notwithstanding this, I also specifically asked for a non smoking room. However the room I was given smelt heavily of smoke and hadn't been aired out. Reception staff were reluctant to remedy this as apparently there were no other available rooms. Only solution offered was to leave the windows open - not exactly a feasible option with sub zero temperatures outside. Staff reluctance to acknowledge issue and lack of alternative solutions was quite disappointing.
Very convenient: friendly staff: clean: excellent value. No.
Decent location and the room was pretty standard. Wifi was really spotty. No AC and it tended to heat up during the afternoon which made the room pretty stuffy at night.
Nice location and very friendly staff, good breakfast My room and bathroom were very, very small (I had single room)
Breakfast is very tasty and location is very convenience.
location more english channels on TV
convenience in location, simple but comfortable room representing reasonable value for money, pleasant attentive staff. cooked breakfasts rather poor, not warm enough and poor quality.
Location - for music lovers close to the Kolner Philharmonie. Close to cathedral and station. No - I really liked it.
Large, clean room suitable for the family. Excellent breakfast. Good location. Was advertised as having a bar but didn't actually have one. This was important to us as we had children with us and would have liked a drink in the evening.
Distance from Hbf
the noise of the street
Excellent facilities for Business professionals and people with limited mobility. Extended stay's possible. I would not recommend for young families in respect for older clientelle.
Spaciousness, location unbeatable, range of facilities,welcoming and helpful staff.
friendly staff and spacious accomodation
Comfort offered and friendliness of staff JUST the elevators are slow
The location is perfect, right next to Am Dom. The apartment was clean and spacious, and the staff friendly. Parking garage under the hotel was convenient, though it costs an extra 20 euros a day.
All Facilities were excellent, its the right choice for all Every thing was available for a family stay. It would be nice if drinking water is made available
the hotel position is great - near the central station, very close to the shopping streets and to the dom in cologne. we had spacious apartment with bedroom living room in each television and a little kitchen. wonderful for families, for business trip or else.
We enjoyed our stay. Value for money. Location near central station is advantageous.
The location of the hotel was very central to Dom, shopping, sights and trains. Rooms were spacious and quiet. Staff very helpful. Overall feel of the hotel was great and it was lovely to chat to the permanent residents. Highly recommend this hotel!
Beliggenheten Manglet mini bar
Vennlige og hjelpsomme ansatte i resepsjonen. Dessuten ligger hotellet svært sentralt. Rommene er godt lydisolerte. Nei
Sentral beliggenhet og topp service fra personalet Pris på frokost bør komme inn i prisen på rommet og ikke som et tillegg, og prisen på frokost var alt for høy
The friendliness of all the people was overwelming. The breakfast-room was cosy and tasteful and the variety of food was unmatched, better than every 4 star-Hotel in our far-travelled lifes. We booked in immidiately for our tour back and are looking forward to go there again. ----
friendly competent reception staff: willing to help with problems arising from foul weather. Also, a good breakfast bar.
how close to the train station and the city was all with in walking distance No kettle
Friendly staff; convenient location
Good quality food and friendly helpful staff.
Very nice friendly and welcoming people running it. Fantastic breakfast. Close to Cathedral, Station and Altstadt in Cologne. Room 53 is up a spiral staircase one stage above the lift and not suitable for anyone but the fittest! We are getting on a bit and liked it.
The staff was great, good location, good value.
central position in city breakfast could be improved: eggs as hard as concrete and too hot to handle; coffee poured upon arrival as if to be drunk together with fruit juice etc. Tasteless cheese.
Sizable, clean room with a view of the river and park area. Friendly staff. Free wifi in the room. Good breakfast (for 10 €). Conveniently located near the train station.
the location overlooking the Rhine was excellent, as was the proximity of the restaurants and sights. It was a little difficult to find from the train station
The hospitality of the staff and the great food in Cosa Nostra.
The location is perfect! the Dom is just 2 minutes away, the metro station is also near the hotel. There are good restaurants near the hotel.
Location was great, room was huge. No AC
Great hospitality, nice and professional staff. Excellent position in the heart of the city and beautiful rooms. Full grades!
I can't imagine a better located hotel. And the staff was really friendly. The bathroom was a bit small. Not a big deal, dough.
Excellent service, friendly staff, good price, great location ensuite bathroom too small, noise from outside
Very clean & comfortable. Friendly and helpful staff. Good location. Some noise from neighbouring bars on Saturday night.
Friendly, welcoming, helpful staff. Large, comfortable room with good view of river. Quiet. Convenient for attractions and transport. Clean. Good restaurant serving all day until late. Would happily stay again.