Alltid vennlig og høflig betjening. Ligger veldig sentralt. Rett med sentralstasjonen og Kølner domen.
Personale var veldig imøtekommende, hyggelig og serviceorientert. Dessuten var det veldig god frokost. De var i tillegg veldig barnevennelig. Vi - en familie på fire - likte oss veldig godt på dette hotellet. Ikke minst ligger det midt i sentrum! Det kan bli litt støy fra gaten, men ikke særlig voldsomt, da hotelrommene har aircondition og god isolering er det bare å lokke vinduene.
Belligenheten! 2 minutter gangavstand fra sentalstasjonen - 3 minutter fra Domen. Rent og hyggelig. Harde senger
Hotellet var bedre og meir sentralt enn forventa.
En i reisefølge ble syk, hadde lege attest. Dette ble meldt flere dager i forkant. Burde fått prisavslag på dette rommet.
Great location Lobby and rooms are dated
Enjoyed the location, the room size was more than adequate. Funky smells in the stairwell and elevator, parking was lacking.
very friendly staff; larget breakfast buffet
Located in Altstadt, it was great for getting to the station, and also close to lively and not so lievly bars (depending on what you want).Self-service breakfast was good quality and plentiful.
Location location and location Nostalgia of 80s and 90s
I was only there for a very brief stay but the room was comfortable and the breakfast good
it was near to everywhere i really enjoyed staying there, but it doesnt seem to be a 4 star hotel
The people at the reception desk, especially the afternoon person, were helpful and friendly. The room was clean and large enough to comfortably accommodate a family of 3. The breakfast that was included in the room rate was well prepared and got our days off to a good start.
Good location. Good breakfast.
It is central, very convenient for shopping and for eating out. It is open until late. The breakfast was good and plentiful, with a pot of coffee for each guest. The lady in charge made you feel welcome, as you entered, bleary eyed. The hotel is basic, the room cold, the facilities mean (e.g. only one small towel in the room), the desk staff indifferent to guests and sometimes brusque.
The location on Hohe Strasse is wonderful for people who don't have a car. Only a few hundred steps from the Hauptbanhof, it's very much worth the effort to get there. The room was quiet, and the ability to hear the bells of the Dom makes the mornings wonderful if you want to wake up that way - if not, you can close the world out and shut the windows. The room was perfectly clean and new looking and the breakfast room was bright and happy - the hosts very polite and nice. Reviews prior to 2007 may not be completely accurate due to a renovation that has made the hotel very much worth the money. We stayed there in late April 2007 during a period where the daytime temps were around 25 C/80 F - if we had shut the windows, the room would have become uncomfortably hot and there is no airconditioning. If you stay during warmer temperatures, it might be nice to find a small electric fan at any of the many department stores throughout the fussganger zone between Hohe Strasse and Neumarkt.
just dont go to this hotel
Location was good - close to Interzum Show Poor standard of quality for the price charged
clean efficent business hotel
Good place near the cathedral. The street is very noisy.
Excellent location. Lift. Room space. Room lights (too dark). Old carpet.
Proximity to city centre
It is near attractions. Air conditioner is quit poor.
Location to town center. Non-smoking rooms would be welcome.
Sentral beliggenhet og topp service fra personalet Pris på frokost bør komme inn i prisen på rommet og ikke som et tillegg, og prisen på frokost var alt for høy
Vennlige og hjelpsomme ansatte i resepsjonen. Dessuten ligger hotellet svært sentralt. Rommene er godt lydisolerte. Nei
Beliggenheten Manglet mini bar
The location is really good. Close to the central station but not that noisy. The breakfeast room is also fantastic. nothing
The location is very central. Very easy to go the cities around. I had a very good breakfast. It is such a bussiness central hotel and it is needed free wireless internet system.
We appreciated the communication skills of the staff and the close proximity to the main train station. Somewhat heavier drapes on the windows would mitigate the noise that comes with the nearness to the train station.
Location was good for the city Room was on the back of the hotel and was quite noisy from the railway station. No coffee/tea facilities in the room. No extra pillows. Room was quite cold at night.
Very friendly staff and a convenient location adjacent to the train station.
Close to the messe, cleen, nice room , neer to the center. The difrent in prices on the exhibition time is to high
the staffs are friendly and helpful. the room is spacious except that no air-condition. good breakfast and great, great location!! none!
Good location, clean, staff very helpful, very good breakfast
Good welcome at the reception!
friendly and helpful staff at all levels.
Nice big 4 persons room. The beds could be better.
All ok for the price!
Overshadowed by bad points below. The hotel was ok but we were locked out arriving at 2315 on our first night & had to find & pay for alternative accommodation. The flight was on time & I had previously rang the hotel to advise of our late arrival. Rather than apologise, the hotel sought full pay on departure. I paid only for the accommodation taken & now the hotel is trying to extract payment through my credit card guarantee. Amazing.
Location. Hot breakfast food, croissant, meatballs etc was provided in small quantities to the buffett. Therefore it had to be cooked fresh requiring a 15 minute wait. Reception refused to store left luggage on day of departure so I had to drag it to the railway station.
location is in the center of the city. Located in the Altstadt walking distance to the shopping street like Hohe St and Schildergasse. 5 minutes walk to get to the Main Train Station and to the Dom Cathedral. Clean room and bathroom with free breakfast and wifi. I couldn't leave the baggage at the reception after check out.
The friendliness of all the people was overwelming. The breakfast-room was cosy and tasteful and the variety of food was unmatched, better than every 4 star-Hotel in our far-travelled lifes. We booked in immidiately for our tour back and are looking forward to go there again. ----
Very nice friendly and welcoming people running it. Fantastic breakfast. Close to Cathedral, Station and Altstadt in Cologne. Room 53 is up a spiral staircase one stage above the lift and not suitable for anyone but the fittest! We are getting on a bit and liked it.
The staff was great, good location, good value.
Good quality food and friendly helpful staff.
how close to the train station and the city was all with in walking distance No kettle
friendly competent reception staff: willing to help with problems arising from foul weather. Also, a good breakfast bar.
Friendly staff; convenient location
good service,city info,great location
over all very good
This hotel was a nice surprise, far exceeding my expectations. Fabulous location, very friendly staff, cheap and good breakfast, clean room, quiet. I booked it because it was the only room available, but I will definitely stay here again! None
great central location
Its excellent city centre location. The decor in the room was shabby. Paintwork was old and damaged.
great location with a spectacular view on the DOM/Cathedral the electronic roomkey needs getting used to
Very good buffet breakfast
wonderful location and very nice staff not enough pillows.
Location - close to centre of town and main rail station. Inclusion of breakfast. Hotel has a non smoking policy. Notwithstanding this, I also specifically asked for a non smoking room. However the room I was given smelt heavily of smoke and hadn't been aired out. Reception staff were reluctant to remedy this as apparently there were no other available rooms. Only solution offered was to leave the windows open - not exactly a feasible option with sub zero temperatures outside. Staff reluctance to acknowledge issue and lack of alternative solutions was quite disappointing.
No complains. Very good breakfast included.
We enjoyed our stay. Value for money. Location near central station is advantageous.
friendly staff and spacious accomodation
Spaciousness, location unbeatable, range of facilities,welcoming and helpful staff.
Excellent facilities for Business professionals and people with limited mobility. Extended stay's possible. I would not recommend for young families in respect for older clientelle.
All Facilities were excellent, its the right choice for all Every thing was available for a family stay. It would be nice if drinking water is made available
Comfort offered and friendliness of staff JUST the elevators are slow
the hotel position is great - near the central station, very close to the shopping streets and to the dom in cologne. we had spacious apartment with bedroom living room in each television and a little kitchen. wonderful for families, for business trip or else.
The location of the hotel was very central to Dom, shopping, sights and trains. Rooms were spacious and quiet. Staff very helpful. Overall feel of the hotel was great and it was lovely to chat to the permanent residents. Highly recommend this hotel!
The location is perfect, right next to Am Dom. The apartment was clean and spacious, and the staff friendly. Parking garage under the hotel was convenient, though it costs an extra 20 euros a day.