I liked the location with the beach, the pool area and the real nice breakfast. The rooms were very spaceous and the bathrooms very nice. I experienced the hotel staff in the reception to send out signals of "I HATE MY JOB". When we asked how to get to the down town Kew West, if it was too long to walk there or if taxi was the alternative - we got the answer: A taxi would be abt 15 $ - in stead of getting information on the free shuttle. Do we have to pay for a smile and to get accurate information. We found out about the shuttle by accident. Then when asked the driver of the shuttle if he also drove back to the hotel at a certain time: He answered: you dont ask me about that, you need to go to the reception. I am driving back now. (so: How do we ask the reception about that when we are down town? why so hard to get any information about this). WORST SERVICE EVER!
Komfortabelt, rent, rolig, fantastisk bra senger.