The hotel is in need of a slight upgrade but it is big, clean and safe. It was a fair walk to our room from the reception area, but the grounds are really big and well maintained. The pool is also big and great if you have kids with you. If you want to sight-see, renting a car is really cheap, I think that we paid $* U.S so the parking facilities is a bonus. \n \nIt is only a few minutes from the airport, but cabs are so very cheap that it does not make too much diffference where you stay in the area. All-in-all, a reasonably good hotel.
Great location,helpful staff. I booked the deluxe chalet but this was just a deluxe room and there was no private area
great landscaped gardens good beach access receptions ready agreement to change rooms to overcome noise problem shortage of pool towels desk will not call taxis very noisy corridors and gathering areas at top of each stairs partularly late at night poor noise deadening between floors
The hotel was right on the beach and eating places, shops/markets were within easy walking distance. the pillows were a little to firm.
Gardens, plenty of sun lounges expensive internet - previous hotel we paid 10,000 IDR for 1 hour! Bathroom easily became wet when showering - water everywhere. Couldn't get taxi from hotel. Requested twin beds, got a double. Requested late checkout, not available. And room 1111 was very noisy at night.
We enjoyed our stay, the staff were very friendly & helpful. Nice character & atmosphere The massage at the Spa (for Bali) was not up to standard
it is nice to out of the "thick of things", good area to eat.
great hotel, fantastic swim up bar. rooms very clean . a very enjoyable stay. cental location .. overall a great place to stay
We were upgraded in to a villa by the beach. We were all pleasantly suprised and the location was awesome. Beautiful view, nice rooms, perfect location.
The hotel staff were very accommodating and very friendly. The rooms were very clean and were made up each day with fresh sheets duvets and towels.
The Gardens and pool were great The rooms need to be sound proofed i could here the people in the next room word for word
It's very close proximity to Kuta Beach and main shopping area - it's right in the heart of things but set back off the road enough to be quiet. The beds were on the hard side and our room 311 was under the kitchen on the 4th floor so our sleep was disturbed by noise from above
Accessibility For hotel guest, they would have organize free shuttle service to/from airport.
The Problem was that booking.com used the wrong mailing adresse of mercure so as we arrived they did not find our reservation. That was the information on the reception.
The poolside view is excellent during sunset
location, service, great roof top pool bar closes too early at night...
Location was excellent and across the street from the beach Room was small with minimal facilities.
The swimming pool was so beautiful and the spa programs are on promotion at the moment so I could have it a great deal!! Of course the restaurant was good as well and the price was quite resonable. mosquitos....but I think wherever you stay in Kuta, it will the same.
The hotel staff very friendly The hotel room is to small
the resort was peaceful. a very mature environment. when we asked if we could book an extra night, the staff at the reception desk we not helpful, quite rude and said there were no available rooms. When we checked online, there were several available. When we approached the staff about this they were even more rude and said we would have to prove it to them by confirming online then printing at a drugstore and then they would see if there was a room available. we went else where for the night.
Nothing. Everything. The service was awful. The pool had algae growing in it. The room was dirty. It had not been swept (hair was on floor). The room was tiny. I was told it would have ocean view but all I could see from my room was the pizzahut sign. I reguarly use Accor hotels when travelling in Indonesia, but I won't again.
location is excellent make sure you ask for a non smoking room - the smoking rooms stink; also note that they close the pool for private functions so hotel guests cannot always use it - usually without any advance notice, breakfast choice a bit stale
I loved the privacy, and private pool in our villa. Very quiet, as it was situated away from town, but only 5min taxi ride into town. Wasn't their fault, but internet server was down, so we didn't have internet access. Also wasn't much information in room booklet, e.g. how to dial internationally, how to use the safe, etc. Staff were very helpful, though.
We enjoyed our stay at bng very much. The villa was very confortable. The pool was very clean and private. We had some requests and the staff were very happy to oblige. Even though the villas were a little out of the way from Seminyak, the taxi services were excellent. Initially we found the breakfasts to be rather uninteresting. However we talked to the manager and explained we expected a better standard of food. From then on we were served fresh juices and fresh food. They need to maintain a high quality of breakfasts to complement such lovely accommodation.
totaly cheating! internet is not available although they promised they have. Shower water was smelling bad because of contamination. I complained about it. They said, they know it and they are working on it to fix. but still let customers to stay there. left hotel earlier then booking. not propessional management. i would totaly disadvise this villas. there are better and cheaper ones
Lovely having the private pool & outdoor area. Very comfortable & private. Bathroom shower sprayed everything, too far from town if walking, breakfast was only offered when I first checked in & had to complete form then & there for next morning - after that never offered again. If wanted to contact front desk had to walk down there - no phone connection. No instructions for safe.
Jay was excellent. He attended to our needs promptly and good naturedly. The sunsets and sunrises were beautiful...and it was very peaceful and restful. The fact that we felt 'confined' and couldn't come and go as we pleased.
The layout of the Villas was good The service of the B'fast was very poor, and not clean. Food came in very cold, have to cover it properly, Flies flying around.
The villa has a very cozy feel. The size and arrangement of the villa are just nice. The bathroom has a weird smell and the floor underneath the pebbles is not cleaned properly. Strands of hair could be found lying on the floor at the time of arrival.
I really enjoyed staying at these Villas with that helpful staff. I just advise all tourists to be patients and enjoy they trips instead of complaining of not that cold juice or a fly in the sky.
Nothing Not value for money. Old, dirty swimming pool water. Far from the beach. Not fair, I.E. they offer wifi free on the web but they give you only one hour, after that you must to pay.
room is not clean and tools as well also the bath room + swimming pool full of insects i cant eat or drink off of hotel room glasses or anything else they supply + there is no Restaurant
Villa was what i expected from web photos. nice pool, very comfty beds, quiet, pretty fish pond , large bathrooms - outdoor garden style felt a little uncomfortable to use the toilet sitting in a garden...but got used to it, kinda. Main desk staff were very accommodating with transportation around the area and booking resturants. Easy walk to the huge, interesting beach. Kitchen not really set up for use by guests. bare bones services, but what they offered was very gracious and well done. Fish were starving, get some proper fish food! Needed better lighting at vanity and dressing/closet area.
Beautiful villa with friendly service
very peaceful at night time, privacy of villas
The staff at this hotel were incredible. Excellent service.the fact that they offer free transport around the area is a big plus.
The private pool as a part of the villa and the friendliness of the staff. The coffee at breakfast was very ordinary - not a big deal but important if you're a caffeine addict! An espresso machine would be a great addition.
the villas were very comfy and felt like a little home away from home slight plumbing problem,but fixed a.s.a.p.
Nice facility, convenient location, friendly staff I found mouse in the room. And the hotel should do more work to get rid of mosquito. I got more than 5 bites for one night stay
Having your own pool was a bonus, much cooler than main hotel pool, more refreshing. Grounds were very clean and pretty. Dont be fooled- have enough Rp to pay final bill as on site quoted in US dollars they then convert to Rp at an extortionate rate then your bank converts back, at the end of the day our 5 day trip cost $130.00 more than quoted booking price, and that was with a strong Au dollar!!! If I new this on checkin I would have at least allowed enough Rp to save 1 convertion process. Only bedroom airconditioned, very hot in rest of unit.Outdoor bathroom looking tired even though new tapwear has been fitted, this was also very hot and you need to retreat back to bedroom for makeup etc as no AC as above. No sofa in living area only a very uncomfortable bench, they definately need to improve furnishings. Breakfast very poor variety.
The staff were wonderful - smiling, helpful, caring, welcoming. Excellent car service to the beach and local area. The room was a little tired and the towels although clean were a little old. Water pressure was a little off.
We were upgraded to a 3 bedroom villa private pool with 2 of the rooms blocked off (there were no 1 bedroom villas available) The villa was beautiful, comfortable bed and the outdoor shower really special. Very relaxing environment.Affordable luxury! Would definitely recommend to others. Good location, short taxi ride to kuta and beach. Some of the lights weren't working, in the pool and they were unable to be fixed. Also as the main living area is outdoors there is a small problem with mosquitos although the hotel provide spray and incense to help.
The one bed room private villas are very nice. Lots of space and privacy, with a beautifully designed lounge and small bedroom + ensuite on the ground floor and small pool + master bedroom (with ensuite) + outdoor lounge & kitchen area on the lower ground floor. Service is excellent, the common swimming pool very nice and treatments at the Spa a real treat. Free shuttle service to the beach (a seafood bbq on Jimbaran beach is a must do) Upon arrival we were given an "upgrade" to a two bed room villa. Whilst these are very nice and spacious, they are more suitable for families or two couples or friends sharing. They are not private villas and are set up as terraced houses over two floors. For couples, I recommend the one bedroom villas; we asked to be moved back into one. Music in reception and restaurant leaves room for improvement and the food was not as good as other places we stayed on Bali.
Clean, comfort... good~!
The grounds were kept well, staff were lovely, free shuttle anywhere you wanted to go, Not too many people like major hotels. The rooms could be a little updated, no dvd player Tv was very small, appliances at breakfast were very old.
Very helpful and friendly staff. Beautiful and well maintained gardens.Good shuttle services to points in Bali. Breakfast was a bit ordinary.Dinner meals were pot luck. One day good next day, so so.
Amadea was in a good location on Jl Oberoi (i.e. eat street). The staff were friendly and helpful and the rooms were clean and modern. We stayed as a group of four in two twin rooms and thoroughly enjoyed our stay. The pool is nice and has a bar for cocktails during the day until 6pm, so great for relaxing with friends. Breakfast is served in a restaurant that is linked to the hotel at the entrance, and had all the options you would expect. Overall a very good hotel in a good location in Seminyak (although not close to the beach - 10-15 min walk away). I put in some dry cleaning in to be done by the following evening which I was assured by the staff would be done before we all went out at 6pm but unfortunately it was not. I had planned to wear one of the items but as it was not back in time this was obviously not possible. This was quite disappointing and I ended up having to buy something else to wear. Other than that one small blip it was a great stay.
The layout and design of the entire resort was amazing.
it is on the beach comfort of the rooms and the hotel and no good walking roads, only can go on the beach
Quiet location, good pool service, ok breakfast. A little run down, unorganized front desk, no free internet, rooms offered first in ground floor were dark and did have twin beds despite having booked double bed. When we got moved the second day to the upper floors the rooms were much better. No standard rooms have sea views but look at the run down central suite structures and the (nice) gardens. It is a far drive for restaurants and bars.
Nothing was impressive about this place. Nothing to comment really! Location is out of place. Menu is far more expensive than what you get outside. We arrived hour early from a long flight & were made to wait for an hour. Once we got in to room, Aircon was leaking & there was water at the door. Again they took another hour to give us better room.front desk staff cud not speak good English.
Very quiet part of Seminyak. Perfect if you want to be away from the busier parts of the beach. Rooms were a little on the dirty side and lots of insects at nighttime. Far away from the nightlife.
T staff and service was wonderfull. this was the second time at the Grand Balisani and we will be back again. Great breakfast but didn't eat meals at the hotel..
The hotel is situated in beautiful Balanise style gardens and right next to the beach. We did not swim at the beach (the beach looked rough with a bad rip) but used the pool all day. Pool side menu was good and reasonably priced. Loved happy hour(s). It is a shame that people reserve a sun lounge all day by putting a towel on it. Can't beat them, join 'em, I guess.
I was very happy with the location of the hotel as well as the excellent service offered by the staff.
Peaceful. Food very poor. No entertainment.
Nice view and quiet. A bit far from Kuta town.
my stay at dekuta is great... friendly staffs,gd location,easy access to other places,abt 20 mins to airport if there's no traffic. not convinent if u have elderly or people who have problems climbing stairs as the hotel do not have lifts.
The location and pricing and comfort. My money was stolen from my wallet left in the hotel room. The management placed the blame on myself saying that i might have spent it. but i did not. the sum was 30sgd in IDR which was 200,000. Although it was a little, it was my money in the wallet that i had put aside and not touch. I have two wallets. The management did nothing to recover an unhappy guest and said something along the lines of "the cleaner is earning 3000,000, what is 200000 to him. they only recovered this issue after I asked for some form of compensation as i wasnt satisfied. they then gave me free airport transfer back to the airport.
I thought the staff were very polite and curtious, and always ready to assist with any enquirey.and i have no hesitation in recomending this hotel to others.
Friendly and helpful staff, quick response and great location (close to the action) Not convenient for people who think of renting a car without driver due to bad traffic going in/out of the hotel area.
the food of the restaurant and the swimming pool the room had always bad smell coming from the bathroom, very unconfortable. No pool towels, always they said finished.
The stuff tried their best to solve issues. Broken condicioner in "superior room" and contruction working at night in front of the balcony. Grey towels. Poor breakfast.
staff were fantastic, did everything they could to make our stay enjoyable and comfortable. thoroughly recommend annora to any couple seeking a bit of luxury, romance and privacy. Thanks again guys for a great time:)
My girl friend and i found the Annora Bali Villas very unique with exceptionally friendly staff. First impression was a very homely atmosphere with attention to detail most other accomodation do not have. The flower ladened bath tub on our arrival and the treats delivered in the evening was that extra special piece of service we have not encountered before. No
This is a very charming hotel which gives you a sense of privacy. The rooms are good and comfortable. The pool is nice and the breakfast great! The locations is in perfect walking distance from the beach and resturant-streets. Very helpful staff, honest and informative. Had a lovely stay and I absolutely recommend this hotel. New towels and sheets every day. Forgot to give us new soap when we got the rooms, and also to empty the fridge. But did this on request and apologized very nicely.
The superior room was beautiful and two steps from the pool. The pool area and ground floor is beautiful and the hotel is well located near nightlife, shopping and the beach. first room had balcony doors that didn't lock for some reason but was otherwise good. So they gave us a discounted upgrade to a superior Room. However they had forgotten to put towels in our new room too.