everything above average. very friendly and extremely clean. beautifull design and elegant furnishings.
Everything! Amazing staff, ever so helpful, nothing was a worry, room was amazing! Nothing, everything was perfect
It was a perfect little hotel, the staff was very helpful and friendly and everything was clean with attention to the detail. I recommend it 100%.
Beautiful building, nicely decorated room. Friendly hotel staff. Good location in Kastoria (close to the seaside and the Byzantine Museum).
quiet, politeness it's dificalt to park a car
location, view poor breakfast
Good place for 1-2 nights. Excellent location, 1.5 km walk from the center. Near to coffe's and bar's. very friendly stuff. the room is small but ok for a couple. Old beds. Very small balcony.
Although I made the reservation by visa and in the info about the hotel it mentioned that they accept visa they didnt have a visa machine to charge my card and I had to pay in cash. I was left with no money after.
Excellent position, close to the city center and to the lake. Friendly personnel. Wireless Internet available in the room, free of charge. Good breakfast. Noise from the street.
very helpful and friendly staff; good value for money; good location in city centre rooms not very clean; poor breakfast
The location. No.
I could see a very nice landscape. The parking of the hotel.
Location of the hotel was outstanding and the friendliness of staff very good and helpful. The room we had was a good size. Overall I would stay again as the price was fair. The breakfast could have been improved by regularly checking to see that the water for tea is hot and that the choice and selection for the breakfast is increased a little. The bathroom needs to be cleaned up considerably. Grout between tiles is dirty and old and detracts from the rest of the room.
I can only recommand - polite and English speaking staff, perfectly tidy room and internet access available. Not in the middle of the main road, therefore silent but at the same time close to the center. No. It was a very pleasant stay
good for 2 nights
The hotel is done in the traditional style of the area and has a very nice original feeling. The view from the room balcony was just breathtaking. The couple running the place could not have been more helpful and I especially appreciated the fireplace in our room which completed the enchanting atmosphere.
Comfortable room, nicely decorated with a miraculous view to the lake. The breakfast was great and the hotel staff was very polite and helpful.
Location overlooking the lake was excellent. The breakfast was simple but good. The staff was excellent.
Nothing Dirty rooms, very small space, poor breakfast, awful bathrooms, staff is not available when needed.
the design of the room we stayed in was very original. We loved the cookies and the bottle of wine in our room to welcome us. It was clean and comfortable and there was a personal touch everywhere. The lady at the reception payed extra attention to make sure we were happy and she was ready to suggest various places to visit in town. The map offered in the room was also an excellent idea. The breakfast was one of the best I've seen. there was originality and personal care in everything! The bathroom in our room was not as private as I would have liked since the glass door and curtain separating it from the rest of the room did not provide enough cover. I guess if there was thicker glass that was not see-through it would have been more comfortable.
the hotel is extremely cozy. I would also like to comment that the breakfast buffet is one of teh best I have ever seen, considering the hotel size.
small rooms, very noisy when other people are passing your room,breakfast very poor,internet signal very weak
the rooms are too small for 4 star hotel
To be so close to the town centre Poor parking. Very difficult to find - no sign outside hotel.Room tiny badly designed. Dreadful breakfast - cooked at 7.30 when breakfast started at 8. Cold fried eggs, omelletes and bacon just awful.
From the outside, this looks like a beautiful old house. The house has been gutted and now has extremely tiny and cramped rooms, garishly decorated and definitely overpriced.
the rooms were too small
the Hotel has been recently redone very modern and nice The a/c cannot be regulated,the shower leaks on bathroom floor,they enter the room without knocking,there was no laundry/ iron available, they got our booking wrong and called the morning before departure to vacate the room,incorrect time for breakfast the first day(we were reimbursed) and the last day we were served cake with molde on it, the final bill was incorrect and no apology
Location Terrible. The rooms were very small. The staff spoke very poor English. It's a 4 star hotel and they didn't have iron or laundry service. They also tried to make us move on the second day to another room cause they had entered the wrong dates into the system. Also they gave us wrong information about the breakfast times, which made us miss it the first day