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Comfortable bed We had views of a wall
Rooms were clean and comfortable room and well priced but very old and showed there age. Sheets seemed clean and were good quality There was a small heater as it was cold we used it. Good water pressure and nice hot water system was all good. Staff were helpful and friendly The blankets were not clean stains and very very old - I suggest new blankets as they let the cleanliness of the beds down
We liked the location in which the resort was based and also the local produce that was sampled! Bed was slightly uncomfortable, the water tasted disgusting and the shower was under powered!
Close to town centre & Ocean (cliffs & Jakes) Dated decor. Toilet never (ever) cleaned, dead cockroach & assoc ants, hints of mouse activity, bathroom floors & shower recess not cleaned.
My main issue with our stay is that, as your records show, we had booked a family apartment yet when we arrived we were shown to a motel unit. We took it and it was only later that evening as we walked around the complex that I realised that we had booked something other than what we were given. I did not have my booking information with me, but when I raised this in the morning with reception, the staff were more interested in other matters and did not give me the service or attention I felt was warranted. Although our stay was for only one night we had been looking forward to a little more 'luxury' than we received. As a result of this and the lack of interest shown in the matter by staff,I am not likely to book the hotel again.
The view of the river was great and relaxing and the proximity to amenties was very good. Unfortunately in the unit along side us we had a group of four people who sat on the veranda and talked non stop in loud voices from 9am to 11pm as well as chained smoked so we could not open our door or windows to get fresh air but that is just bad luck - could happen anywhere to anyone.
Apartment was clean, tidy, and quite large. Pool area was nice. Location Excellent, a good point to set out from, and see Kalbarri. We stayed at the Seafront Villas for 5 nights and missed reception hours most days because we were out and about, our sheets were never changed, we weren't even offered new ones to do it ourselves. Our towels weren't changed, or new ones offered (2 towels, 2 people, 5 nights) Tea and coffee was never restocked. I realise that these are self contained apartments, but I think clean sheets and towels should have been provided, It's basic hygiene. Also for the price it would have been nice to have the tea and coffee restocked. No sea view at all from our apartment, didn't realise that until we were taken around.
Liked Kalbarri. Hired a boat and went up the river , we also did a fantastic scenic flight over the town The accomadation was very dated and all very much in need of modernising. Things such as crockery and cutlery were very worn
Frienly staff. Location size and comfort of the rooms. Kitchen facilities were great and pool and provision of rowing boat (Free) were very good No real complaint but rooms are old and perhaps need refreshing. No salt and pepper sakers in kitchen is annouying. Kitch drawers need fixing as they keep sticking which makes getting cultery out difficult