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Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recommended ,Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recomm Rooms can be a little noisy because of location and the way our rooms was right by the elevator but nothing to really worry about.
Location was fantastic. Hotel was clean and well-maintained. View of the sites was excellent on the front side of the building. View on the back side of the building awful.
The staff was incredible, and went above and beyond to make my stay enjoyable. Beautiful rooms and views and perfect location. My only complaint was that there is no deadbolt lock on the inside of the room. Otherwise, everything was perfect.
location is the best.
Gangavstand til diverse severdigheter. Sentralt men likevel rolig om natten. Hyggelig strøk med masse restauranter/cafeer. Svært vennlig betjening.
Vennlig og hjelpsomt personale.
Meget hyggelig og hjelpsom betjening. Rent og pent. Rommene er litt små, men for et hotell som ligger i gamlebyen må dette sies å være akseptabelt. Badet var rent og fint og tilstrekkelig stort. Frokostbufeen var meget bra og hadde tilbud til alle. Bassenget i kjelleren var greit og det var rent og pent. Synd at takterrassen var stengt da vi var der. Beliggenheten er helt topp med gangavstand til alle de store severdighetene. Stort utvalg av bra restauranter i området.
Oppholdet på Hotel Sapphire var utmerket. Vennlig, hyggelig og serviceinnstilt personalet. Fine rom, flott beliggenhet og god frokostbuffet.
Utmerket beliggenhet, standard og service
Standard of the hotel and its location is perfect for exploring the historic parts of Istanbul Used glasses were not changed with clean ones after the first day
Sentral beliggenhet, nær til mange severdigheter, trikk og taxier. Hyggelige rom, rask inn/utsjekking og en rikholdig frokostbuffet.
Flott hotell med veldig bra beliggenhet. Fine rom
Beautiful hotel. Great location short walk to the best sightseeing.
Breakfast was excellent. Smaller room with no view
The Staff is very helpful and smiling all the time.. The location is ideal for visiting the old city... The breakfast is great.. The room was a bit small, but was comfortable.
Staff was very accommodating. No
Best price-service ratio
Excellent location, cleanliness and generally cheerful and helpful staff. Breakfast offered good choice and plentiful supply but offerings became somewhat monotonous over time. Room was somewhat small and lacked closet/cupboard space. Transit service to airport and 'new business area' was unreliable.
The hotel is situated almost across the street from the Grand Bazaar and within walking distance of many of the historical sites, including the Blue Mosque, Hagia Sophia, Topkapi Palace, etc etc. Hotel is clean and efficient and provides free use of the business center. Only problem with the hotel (and this applies to most of Istanbul) is that there is hardly any English spoken by the staff!
This hotel is located walking distance to the Famous Grand Bazaar, Blue Mosque and Hagia Sofia. This location can spare you the headache of taking a taxi. Traffic is literally a nightmare in Istanbul
Very good location walking distrance to most main tourists attraction venue. Overall attractive hotel except for room 219 WIFI can barely have any reception and one particular security can't even speaks English.
The hotel was nice but had a few flaws. first, do not eat the breakfast buffet, extremely over priced. They also keep the building very warm by not running the a/c too much.
The hotel was in a great location to be close to the Grand Bazar and most of the tourist sights. The hotel was clean and comfortable. I thought the prices for dinner and lunch were extrememly high up stairs, but there are plenty of restaraunts in walking distance. The staff was very friendly and helped with directions any time we asked for them. Would stay again.
Flott beliggenhet og lett å finne. Rolig område med lite støy om natten. God frokost med mange varierte tilbud. Fin utsikt fra spa-avdelingen
Det er et topp hotell i sin klasse. Jeg likte alt ved hotellet, spesielt det vennlige personalet. Dertil har hotellet en helt perfekt beliggenhet i den historiske bydelen i Istanbul.
The staff could not do enough for us. It was a great location for the grand bazaar. Lovely rooftop pool. Local restaurants were cheap and had an excellent array of local food and a taxi to Taxsim was £3 each way.
Hotel staff were very friendly and helpful. Air-conditioner was not working very well.
The rooms were clean but very small bathrooms are tinyyyy ... First off they wanted to charge 30 lira for a swim now come on u pay for ur hotel u dont expect to pay to use the pool .. The food was cold .. i got and when i gave it back to them they put the chips in the microwave with the sauce on it was horrible .. The bar closed early one night so u had to go to the restaurant area for ur drinks ... now i have to say the staff were very nice and friendly these things that happened were not there fault ..
staff was helpful and smiling, except those of the dining room that smelled of sweat. I didn't like that everything was alleyways, dirty. the bathroom had just shower into the wall. I had salt water in the sink
The stuff is very, very helpful and friendly, the hotel is well located in front of the mosque and quite near to Istanbul University and historical Sultanahmet area. It's not too big, not crowded and noisy that sometimes can happen during high season. The minibar was empty, but's not a problem to buy some beverages to take away in the hotel's restaurant in the groundfloor that's open 24 hours. To my mind the breakfast was quite frugal.
good location and quite, a walking distance from most of tourist locations, clean, acceptable break fast, and acceptable service some days they switch of the AC so it was terrable night
the location was great the hotel was not comfort , noisy
very kind and polited staff! very good service and good price/value ratio! I am very satisfied!
it was comfortable u had to pay to use there swimming pool which is madness u pay enough to stay in the place .. bar closed one oof the nights had to use restaurant area
This hotel was my first experience with a Four Seasons Hotel and certainly worth the expense. The staff were welcoming and accommodating to me on an individual level. The rooms were comfortable and spacious. The food was out of this world. A great hotel in a great location. It's the place to stay if you want to treat yourself!
Super location, short walking distance to so many spots. The hotel is first class. Spendy, but worth it because the location means you can really just enjoy the sights without so much hassle with getting around the town.
Staff was efficient and courteous.....however the beds need definately improvement...the mattresses felt like they had been used by very heavy overweight people with a definate hole in the middle. We stayed in room 401 which sizewise was ok but had very few hangers for hanging clothes. New mattresses absolutely necessary... they should also provide a little more light in the corridors of the hotel... it was almost pitch dark and one had difficulties to insert card to open room doors.
The location and view were very good The only luxurious aspect of the hotel are the room prices. Given the price we were expecting something better than old furniture, staff that would not make the room in the afternoon and soap/shampoo coming from an dispenser attached to a wall. The worst was the minimalist breakfast supposed to last until 10:30 but which is almost empty at 9:30 and with staff starting to dispose of it at 10:15. Hotel does indeed have a gym, massage and jacuzzi, but you have to pay just for "general facilities access", and again for the activity you choose. We don't recommend this hotel, there are many better ones with same location advantage!
pretty nice hotel, great location and view from the roof dining room breakfast could be better
The room, view, amenities, and location were great; The one major issue was the staff - one of the desk clerks continued to harass my wife, asking for photos, and also to go on a date. It made the stay quite uncomfortable .. I would not expect this from a three star hotel!
Very convenient position for visiting the old town and the local attractions The room was extremely hot as the air conditioning was ineffective, no air conditioning in the breakfast room, staff not particularly helpful.
staff were excellent internet connection was subject to problems
Most amazing view of the Hagia Sophia and Blue Mosque from my room.
A very nice hotel in a perfect location.
Rooms not very spacious but quite clean and well-maintained. Comfort is ok, but not exceptional. Furnishing and decoration need update. Breakfeast buffet might be a bit more refined. Overall, acceptable value for money but there are better options available. The view is magnificent on the 6/7 th floor.
Perfect location, good atmosphere, very nice views,
good view The airconditioner is not working at the hotel .I adviced this hotel to my professor scientist colleguaeas .One them recently visited May 30 2010 from Taiepei and he told me that the airconditioner is not working Only fan is working . at that time I warned the hotel service . then for the SSIEM meeting I stayed and 3 of my other collegueas booked and stayed one from Belgium and the others two from UK and we had still the same problem air conditioner was NOT working I complained about this to hotel service and they told me that they can not do anything for that. It is not good for hotel that has a very nice location . I am sure , you will have more pressure on this air conditioner fixing or having a new system there Thank you
The staff is very friendly and helpful, the view excellent (you can see from your window all the city, Agyasofia and Blue Mosque) and the tramway station very close to the hotel. I ll return to this hotel if I ever visit again Istanbul. The fact that the elevetor comes up to the 7th floor, and you have to walk some stairs to go to the roof garden which is on the 8th floor.
The Eresin Crown is centrally located, very comfortable and the staff are friendly and helpful. Drinks and some food items in the restaurant are overpriced. The roof terrace, which is one of the main features of the hotel, was not open for breakfast although the weather was fne and sunny.
Good location. Breakfast ok. Bed acceptable. They put as in a closet first. 1 st floor room, size of a double bed. After complaint, they changed us, but then the service was cold. Also the reception gave false information about public transport.
The beds are too hard as are the pillows. There was no heating despite the cold nights. The hot water supply is unreliable
Very nice location, good staff, nice breakfast, highly recommended
Great location, great breakfast.
We loved the proximity to all the major sites in the old city of Istanbul, and we really enjoyed how the hotel incorporated ancient artifacts into their decor! When we arrived, we werreee upgraded to a suite which was wonderful. The rooftop breakfasts were very nice as well. The wifi was a little unreliable.
Exellent!! The hotel was great, nice room, good location in old city-would definitely stay again
Had a beautiful suite (had double room on the reservation even though now I see on your information it says "exclusive" double room). The hotel staff was helpful and polite. The location could not have been better. We walked to all the Sultanahmet sights, blue Mosque, Grand Bazaar, AyaSofya, Topkapi Palace. No.
location of hotel to the main attractions
A fine location, very interesting use of old location and artifacts from archeological excavation, comfortable room and very pleasant welcome.This is our second and I hope not last stay.
Friendly staff. Accomodating. Extremely central location for Istanbul. They tried to push a tour on us but it wasnt too bad. Overall very good people!
the staff was very friendly and this nice hotel is located in the most interesting place of Istanbul, near ayia sofia and blue mosque. And with great connection with other places such as Grand bazzar and the taksim square.
The location Next door construction
staff service / welcome
The staff and the location. The room was fine as well
Hotel well located. Spacy room. The hammam does not work. You can not use the spa when ever you want. You have to book before, you can not share the hammam with other people.
The staff were very friendly. i felt like home. The hotel is in the middle of all attractions. The hotel is small compared with the pictures on the site
Location, clean room and good beds, private use of sauna, friendly staff, spacious room for 2 persons The room in the first floor was sometimes quite noisy, in the room was lack of wardrobes especially with shelves, the lights with the key card was hard to put on, it would be nice to have some variation in the breakfast
good quality for given price. Was only due to the low season I am affraid.
A very nice location + a very friendly staff.The Hotel is small,but nice The rooms are too small+description is wrong:rooms are not suit.for 4 persons,even for 3 pers.not comfortable(Suites).Rooms are looking to a wall,at least the suites.
The personnel and their extra mile dedicated to provide the best they can, the owner Ali is committed and ready to all suggestion and recommendations from all the guests, I pointed out small things and he ordered the adjustments with the blink of an eye, great management, recommendations to Mourad, Ismael, Shivan and Serhan, thank you guys; you're great.