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Close emenities, very friendly staff, excellent breakfast Room was cold, had to complain and in the end was given an electric heater
The staff were very helpful and nothing was too much trouble. The room was very comfortable. The restaurant was delightful looking on to the marina. The evening meals were good and the breakfasts excellent.
The warm welcome at Reception on arrival and when checking out. The slightly complicated breakfast menu with 2 sections. The first being uncooked and the second cooked. It didn't make it clear whether you could mix both menus or just select from one menu.
The hotel is very central to town. The breakfast was poorly organised and when we attended at 10.00 am although the restaurant contained only 20 or so customers, there were no tables available and then no hot food available. We were not offered tea and coffee and when I asked for the hot drinks, we then had to ask for milk twice before this was brought. A truly terrible breakfast experience which could very easily have been much better.
Always convenient for the city centre and predictable in quality.Enjoy the proximity to the Marina and view from the restaurant. Not told about the £5 charge for parking.
Nice hotel, staff very attentive.
the breakfast was superb
staff very friendly with good local knowledge clubs shops staff at breakfast putting fingers inside of clean glasses in order to carry 4 or 5 at a time when resetting tables
As described pretty much - the pool in particular. Very helful bar staff when we ate evening meal. No mention of the fact that the restaurnt was undergoing major refurbishment and restaurant facilities were in the bar.