Eurostars Das Artes

Personalet. Resepsjonisten (Rafael)måtte ta kontakt med booking, og vi fikk løst et problem/misforståelse om noe som var inklusivt i bestillingen- som egentlig ikke var det. Resepsjonisten gav oss en verdikupong til bruk i baren den kvelden. Bartenderen gav oss en fantastisk presentasjon av Portvin- typer- og gode smaksprøver. Flotte ambassadører for hotellet og Porto som reisemål.

Vanskelig å finne hotellet. Vi kom kjørende med bil, og inngangen til hotellet var meget anonym. I tillegg var det vanskelig å finne frokostsalen. Det bør settes opp skilt i heisen slik at man tar riktig heis ned til frokost.

Comfortable, excellent breakfast, parking, location, staff.

Wi-Fi didn't work inside the room.

Room and bathroom are big, modern and clean. super comfy bed. huge size. location of the hotel is excellent. plenty of cafeterias around to taste the typical portuguese pastries and porto wines. parking available inside the hotel. Strongly recomend to use it as the parking places outside are quite tricky and you can get your car towed. There is a Bar inside the hotel with a really nice terrace to have a drink and stay there to chill when back from the day out.

Our car was towed because it was parked in a parking spot for motorbikes in front of the hotel. Quite tricky signs though. The lady in the front desk when we arrived didn´t give us the correct information about leaving our car there, so we had to pay to recover our car from the local police parking. Nevertheless, the guys in the desk helped us very much with that and gave us free porto wine to comfort and one day free parking inside the hotel premises. So, well done. So our advice, use the parking inside the hotel. totally worth it.

Perfect Breakfast, very good beds, very friendly Service staff thx ;-)