Renaissance Philadelphia Airport Hotel

Fordeler: Our first room had a musty smell and the floor was wet- we called the front desk and someone came up right away and moved us down the hall to a new room. The rooms were comfortable and clean and the staff was very nice.

Ulemper: The resturant was a bit pricy especially for a family and no other resturants were close by, a bit of a drive from the airport as well.

Fordeler: The room was kept in excellent condition.

Ulemper: I didnt like the staff how the guest service agent treated my reservation. When I arrived I asked for a room that had a view that faced the water. When I arrived to the room my view faced a hallway inside the hotel. I was so upset because I was so detailed in what i wanted, and she wasnt giving me a lot of attention because the delivery man had her food behind me. I was really disappointed at the Renissance hotel faculty because I love to go there.

Fordeler: Clean. Comfortable, near airport.

Ulemper: We were told such wonderful things about the way the staff treated our friends and family (two different couples) on their wedding night before departing for their honeymoon. Despite stating that this was the case for us on our reservation, we didn't even hear a congratulations and every staff member we encountered seemed to be in a bad mood. Not cool when we were in a wonderful mood. We know it was late but your entire job is hospitality/customer service. The hotel was fone though.