Renaissance Philadelphia Airport Hotel

Expected better quality for an R hotel

Fordeler: Bathroom fixtures were dated. Balsa wood bathroom door. Huge no smoking sign on door was a turn off. Restaurant was average. Staff extended upgrade to concierge floor on weekends when the lounge is closed.

If you have to stay at PHL

Fordeler: this hotel is near the airport. They do supply a shuttle (I had to ask). The staff at checkin were very friendly and helpful. The staff in the restaurant, same - very helpful, friendly.

Ulemper: An open lobby means lots of noise from down below, including, inexplicably, a tv playing loudly to no one at all, beginning ~6am. The breakfast (included with a kayak booking) was, well, the oatmeal was a multi-gallon gob of paste. There was no hard-copy guide to the hotel in the room; the keys re-set overnight and I had to return downstairs to get another set. It wasn't awful, it just wasn't comfortable.

Ulemper: Big pile of plates with dirty food in hallway when I arrived and stepped off elevator toy floor. The SAME tray was still there with rotting food 24 hours later. There was also a large beverage glass in the hallway outside my room. It was also there after 24 hours. The vents in my rooms bathroom were filthy