it was a family trip and v really enjoyed staying here, very close to shopping area and harbur....
Executive loung very poor
Great staff anf great service N/A
This was a hotel we have not stayed at before but the staff made you feel important and welcome. Highly recommended and would stay there again. We were very impressed with the Grand Stanford's Club Lounge area and the staff there. They even remember you by name.
The hotel staff are not expert , hotel rooms are not clean
Congratulations on one of your staff, Mrs Mandy Tsang at the help desk, very polite and extremely helpfull!!
the hotel location,facilitis and the good service
Spectacular location; hotel staff very professional and friendly. Overall good services.
Location and service. Restaurant timetable. It finish very soon.
Sraff attitude and attention to detail. Can do attitude Price of food and beverages are exhorbiyant and a limiing factor to full enjoyment of the facility
Location, location, and location you have to pay for the internet
Location was really nice, very close to shopping area and so on. We were forced to wait for long time to check-in but efforts on recovery to that failure was nice.
Loacation, and luxury - right in the middle of Hong KOng with a gret buffet
The staff was incredibly helpful especially Kitty Ting. All of our needs were met.
beliggenhet, vennlig betjening, god frokost Hotelleter under ombygging, ville gjerne fått opplyst det før jeg kom dit,
Alt var meget bra Litt støy rundt ombygging, men ikke alt for sjenerende
sentral beliggehet utsikt
Vi var skuffet ,vi hadde bestilt 1 king size eller queensize bed men fikk kun 2 enkeltsenger.Dårlig ! Ellers har vi bodd mange ganger på dette hotellet og stort sett vært fornøyd !
beliggenhet lukt , badet trenger oppussing, heisen er tregt, personale skulle vært bedre
Location, comfort, accessability, ammenities paying for internet service is outdated
the location of the hotel
Staff very friendly & helpful. Deluxe room was spacious. Restaurant & Cafe very good. Close to harbour walk & restaurants. Good location over all. Only complaint was room carpet very stained & in need of cleaning.
good location a liitle bit run down
Big nice rooms, big comfortable bed. Size of room compared to price etc is good-value. un-reasonably expensive internet fee, bathroom not so well cleaned, breakfast buffe was not so good.
Excellent Staff and location Nothing
Room was just TOO SMALL! I felt I was in a cage.
only the location .! the room is not very good and the price is to much for this room.
Location, good value
friendly and efficient concercierge and staff in general
Everything really. The Concierge staff were the most helpful I have ever encountered. I would especially like to compliment you on Judy Yu, who really went out of her way to assist me with airport issues. No, it's just great!!
location hotels in HK are expensive
Central location, great rooms.
location is good I was very disappointed when I check-in to the hotel. There is no warm greeting, no smile face at all from the receptionist!! Some more, the one who attend to us is impolite when answering our question/enquiry, if not mistaken her name is "Kxxsty"!
the room was clean the staff good the size of the room is a bit small but the bed was great
We needed a hotel to stay at for the night while we stopped over in Hong Kong. The room was clean and quiet and perfect for the reason we were staying. The staff tried to get us to sign up to the Novatel membership club. Once they called at 2am in the morning and then agin tried to get us to agree to it when we had a plane to catch. It was annoying and a bit of overkill.
Quiet, pleasant atmosphere with friendly helpful staff. The Hotel is well positioned for a stopover, an acceptable distance from the airport and very well placed for shopping. Bathroom a little small, a design issue mainly due to the placement of the toilet.
the bed is excellent! more space in the superior room
Hotel was conveniently located for shopping and near restaurants and reasonably comfortable. Yes, totally put off by their inability to record proper name of guest. When booking made name clearly spelt out but they made a mess and my wife had great difficulty in contacting me on the phone. Used my first name and also my wife's as a "Surname". Also not pleased with deduction of deposit in full on check-in for hotel that was booked and paid for in advance in June 2009. Consider this highway robbery of one's credit card.
Love the fragance when enter the hotel lobby. It makes the mind so relax
The location is great, our needs were attended to very well and the stay in the nicely designed hotel was very comfortable and pleasant. Thank you! We left with the tourist hotel bus taking us to the train to the airport but the exact location of the bus station was not pointed out very clearly, a small map would have been helpful.
The rooms were very clean. Pillows and bed were very comfortable. The room didn't have a bathtub.
Good location Room is very small
loved the proximity to shops ferry mtr etc, very comfortable bed with lovely quality clean white linen, rooms good size with sliding dividing wall, own small kitchen, lots of storage space, great air conditioning. pleasant polite staff, 12th floor tiny sea view! will definitely stay again.
The hotel location was easily the best thing about the hotel - near the ferry, restaurants, bus lines, MTR. Couldn't have been better. Breakfast not available on Saturday.
The location is very good, within 2 minutes to walk from Tsim Sha Tsui subway station. The room was not very large, but clean, with modern furniture and all the facilities. The staff were helpful and took care of all our requests. I would come back any time.
Proximity to great shopping locations, food and MTR The general hotel maintainence could be better
The hotel has a very good location. Being a small hotel it was very easy to get in and out with many eateries right outside. Close to the MTR, park and the China Ferry Terminal. The room had a microwave and cooktop, with a LCD TV. The small staff was helpful. The Aircon was weak.
they have complete facilities in the room especially for the kitchen usage..the place is accessible but we had a very hard searching for it
excellent location and reasonable rates.
Close to shops & eating
The location of this hotel is awesome, near to the MRT station and also many places to shop and eat. The hotel staff is also very helpful.
Location, room size. Shower did not work, and they did not fix it :( The staff are not friendly. Not that clean.
Convenience too small
convenient for shoppings. I do not like the toilet door facing the bed
its in HK best stores area nothing
The hotel room provided excellent views of the harbour and Hong Kong Island; also very close to shopping and transport facilities
Politeness, cleanliness, food Television was very old and tv programmes not very easy to access.
The Location of this hotel which is close to so many vaital things in the city Nothing specific
The rooms were beautiful and the connection between our room and the kids room was crucial in allowing the family to have privacy and at the same time, a shared experience.We were near the heart of the city and it was very convenient. The staff were generally pleasant but lacked the warmth that I think is crucial in making things truly memorable.
Benefits of the club lounge were excellent, food, service and convenience excellent. Excellent central location. Luxurious & high standard hotel. There was a lot of building noise at the pool area as there seemed to be some refurbishing going on on the floor above the pool level and the open windows meant it was hard to relax there.
Location is good. We had Club room at it was big enough for three people. Hotel has terrace with excellent view to HK island. Hotel is getting bit old, there was no wifi in room, TV was small and old.
they have good service and great location the furniture is out model
Position,position,position,..... a little bit old
I like best is the location of the hotel. Easily accessible to train station and convenient store. Many eatery shop available around the hotel. The room is a bit too small...however they have very good room service whereby the rooms are really clean.
Good location for shopping Small rooms
Location, Good Service, Good value Internet speed was a bit slow
Excellent location, efficient staff (if a bit overworked). The room furnishings and fittings are getting a bit old, so things like drain plugs are loose, the chairs a bit rickety, etc. Key complaint is the cost of Internet service - about US$15/day, which is excessive.
location is excellent , everyone knows the hotel and road . Rooms are basic but fine . The gym is crazy , just too small and picture makes it look bigger than the one at stanford hillview which is one of the reason i changed hotels
very bad small room. Very small and old TV set.
Very conveniently located on Nathan road close to everything.
I have stayed many times at this Holiday Inn but think now that it is a little over priced given that it is over 30 years old hotel and the area where it is located is not that good anymore but it is still a nice hotel and I would stay there again.
Location Alowed late check out - 4pm Good selection of day trips - recommend Check in too long, but in the end did get the correct room (non smoke) and bed (double) Did not reply to my email on transport from the airport Pool too cold
Staff were very accommodating to our request.
The Hotel was organized; it must have a very good manager The Bed was very clean but the room esp. the floor was not very much clean. I think the Hotel needs renovation.
higher pricing in comparision with its hotel condtiion
Location Very old decoration
Convenient location on the end of Nathan Road TST
the staff was not at all helpful, said you booked thru booking.com, so i would get the lowest category room, even though they have diff lower class rooms,
The hotel staff were well trained, all they have good manner.
shopping, having dinner, and relax at excutive club
The view from the room is exceptional, just for the novelty of being able to say you've stayed at the tallest hotel in the world is pretty neat. The club level is smaller than it shows in pictures i've seen, but is never too crowded. Igor is one handsome man. location, a little removed from everythig
Everything was perfect Nothing
The hotel is in a decent location in the Jordan area of Kowloon. The hotel rooms are probably the smallest I've ever stayed in. And I've stayed in a lot of small rooms (including other hotels in Hong Kong).
Decent location, clean Tiny rooms, tiny bathrooms
This was my first trip to Hong Kong and I was traveling solo. The staff was incredibly helpful in giving suggested activities, marking routes on on my map and remembered my name "good morning Miss Julie, where are you going today?" I read the room description and knew the room was going to be small. I read negative remarks about the size but I found it to be quite comfortable, especially as a solo traveler. I was on the 29th floor and view was great. Location has very easy access to the subway, bus and airport express. I will definitely return. Would probably be a bit too small for a family stay with kids.
The concierge was very helpful with giving advice and directions, and the front desk staff were very efficient. The housekeeper assigned to our room spoke English and was attentive to our needs - very nice lady. Hotel is large and within walking distance of several shops, restaurants, and the MTR subway station. Room was not well ventilated, and the thermostat was difficult to adjust. Humidity was too high. As the building is a high-rise, the windows cannot be opened.
the staff was very helpful This was the smallest hotel room ive ever stayed in, for an additionally $100 HK, I could have been at a much, much better hotel with added features.
Friendly staff, free internet, new, modern rooms Rooms square footage is small
Excellent location for short term stay city tour. Rooms are small but had everething we needed including tea and wi-fi. Good view of the city.
condition is good, and it is really clean. location is really convinence a little bit expensive
the room is nice and clean. it is good for a family of four actually. the location is perfect near to the places we want to go. none so far
The room is clean, staffs are nice, complete toiletries provided, nice view.. got an iphone speaker which is great..got dvd player.. You have to walk all the way up the hill and get into the hotel..and reception is on the 19th floor.. bad soundproofing between rooms..could hear it when the lift door opened..
The staff were very clear up front about the charges for each night, and were always very helpful. The availability of free internet in teh lobby was also very useful.My room had a harbour view as well (I hadn't paid the extra fro teh harbour view room, so this was an nice surprise)
rien food is horrible and expensive,smoking smell all over the place,manager not cooperative,they charge for wifi,in a word don't go there,too expensive for what it is!i even found a used condom under my bed!classy!
It is very affordable and near accessible in all transportation. What i like most is that we can ride the train easily. One thing only. Some of the hotel staff can't speak english fluently , so i find it hard to understand what they speak. But understandable.
Hotel staff are very helpful
Central to Kowloon area, good access to MTR Not enough sleep time
easy access to all..and we usually stay in your hotel when I'm in HK
A trustworthy and secured place to stay and sleep. None during my stay.
The front offices staffs are all helpful and attentive. No breakfast inclusive.
The staff are friendly ! Clean rooms! And very close to the mtr station planning to go back again soon.. Love the place. No wifi!!! Even at the lobby !!! We suggest that they put wifi !!!
Location is perfect:MTR station just beside it, bus station in front,taxi waiting point at the corner,money changer around the corner,convenience stores at the back and diagonally across,shops all around,good fair-priced restos at the back streets,lots of shops at the back streets.Staff very courteous and most helpful.Exceptionally clean, specially the bathroom.Smoking room did not even smelled of tobacco. Shamrock does not realize how important internet is to their guests.I dont mind if they charge you for in-room internet, but to charge HK$80 for 24 hours internet is too much. So that is not an option.I look forward to just using the business center. This is the first hotel I encountered that charges guests to use their business center. And at HK$20 per 15 minutes!!! And thier business center is open 9am to 6pm. These are the hours that guests are out of the hotel already.Forget about internet when you stay at Shamrock. There's a cheap internet cafe nearby.
The bed is awfully small. The bathroom is very nice