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Check in staff were very accommodating Price was reasonable Room smelled VERY musty and old Carpet felt dirty Bath tub didn't drain and hard ware were rusty Found hair on the side of bath tub
If you like food, it's the great place to stay. All kinds of restaurants around the hotelin walking distance.
The hotel staff was very pleasant and helpful during my stay.The room is spacious and comfortable. We like the stay but it's a bit inconvenience when taking the public transport as we need to take a bus before we could reach the MTR station.
The room is nice and big. They upgraded me to deluxe room which have different themes. Internet charge is the way too expensive. HKD 180 per day!!
that's a deal during excibition period. food at breakfast is not good for 4* hotel
It had a shuttle to and from the hotel for the airport, also it was easy to get to from anywhere in the city.
the i club room and the most is i-club floor service and the tea time. yes, the corridor in front of my room was very dark and i have call reception to change the light, but they never come even those i call for 2X
Excellent breakfasts Wet carpet in all number which has dried up only every other day. The broken off bed-sheets, hole in a sofa, coming unstuck wall-paper, a view from the window on ventilation system in number Delux.
The huge bathroom. The resturants inside the hotel.
the beds were extremely comfortable the bath tub too small, small selection of non asian tv channels
Water was leaking in our room and the staff didn't seem too bothered about it - not very helpful. Housekeeping and maintenance staff were incredibly helpful and friendly - shame the front of house staff weren't as nice!
God service, hyggelig betjening. Benyttet meg av tilbudet på restauranten og det gav meg en smaksopplevelse. Forlenget oppholdet med to dager til en svært hyggelig pris.
Nytt og veldig fresht og stilig.
Sentralt og bra plassert hotell, hELPSOMME ansatte Gammel og slitt på rommene
Det var ryddigt og reint og veldigt flott med den gratis bussen.
I liked the cleanliness and new design of the bathroom area even though it was small in general it was more than suitable. I also liked the fact they provided free bottles of water, toiletries and fresh towels. The walls had dirt smudges. The bottom mattress had hair and dirt stuck to the velcro. Horrible. The room was too small. The mattress area was too short and was blocked at the lower area by a wall. There is free WiFi in the lobby but it was not accessible in the room for some reason.
Perfect location! Very close to MTR Smallest room we have every stayed in! 2 people can't walk in the same room unless 1 is in the shower or on the bed. Other than that all fine.
good location, good access to the city center (many buses), cleanliness, very comfortable bed. Recommended for 1-2 nights for not very demanding customers. Good price relatively to Hong Kong hotel prices (if enough early booked). Surely better than Kowloon hostels in similar price :) very small room (sure it is Hong Kong, but room's size can be surprise for not experienced travellers ;); staff could be more friendly - first impression not nice ("is any chance to check in before 2 p.m.? - NO!!! 2 PM!!!")
One of the 'better' English speaking staff was very helpful when we needed directions to another of our destinations. The hotel rooms were smaller than imagined. It's hard to judge the size of a room from a photo I realise but I didn't expect the rooms to be quite so small.
The room was clean and bed linens was changed every day with most essentials was there. The price was v.f.m. and it's location was excellent for transportation. The room is too compact with no wardrobe for luggage storage.
the room i stoo small, no place to put luggage
Rooms are small as much of HK is. For anyone surprised by this, don't comment the information on the website is accurate about room size. Bathroom great. Air-con fine. Elevator not busy when needed. Wi-fi downstairs is fine. Breakfast ok. Alarm went off late at night for about 30 seconds. This is un-nerving being in a high-rise.
this is a new hotel and so the room is relatively clean. The room I lived in was an upgrade of a normal room without extra charge. The design uses space efficiently with a bit stylish. Hotel staff was friendly. Haven't been to HK for a long time and their room actually give you a smart phone to use for your stay in HK. Not sure if that's standard now in HK hotels. The location is not very close to any metro stn. but it was manageable.
good value bad room design, lighting, flooring. inconvenient location
Could hear everything going on outside and bathroom smelled like sewage