The mattresses were too old and lacked firmness.
The hotel was located in a perfect location. I was close to everything I wanted to be near. The pool and other facilities was the best. The room was also very cozy.
Staff was ecellent Parking a little too expensive
The staff were very friendly, and helpful when I checked in. Rooms were comfortable and clean. The mini-bar key didn't work, and it would've been nice to have a fridge to keep some drinks in the fridge, but I didn't inquire with the staff, and I assume they would've rectified that for me if I had. Nice and central, so traveling for business doesn't mean limited options for food and amenities.
Full service, location. I booked and paid for a Deluxe King Room with view of Hollywood sign. I received a room near the elevators with a constant machine and elevator running noise. I asked to be moved and was told someone would be right up and after 10 minutes I grew tired of waiting and went down to the front desk. This was already 11PM. I was taken to a new room that had an adjoining door with a party going on in the adjacent room. I asked to be moved AGAIN, eventually to a room with queen bed. The beds were too soft for my taste. There was a curly hair on the soap dish in the shower. I will never stay there again.
As soon as we stepped out of the car we were treated with such surprising care. The man at valet, Ever (that's his name- EVER, how cute is that?) was so nice that my fiancée and I looked at each other and just shook our heads and laughed. We weren't used to customer service like this. We went to check in early, 1pm, and Melanie at the front desk was able to upgrade us to a corner suite! The entire staff was so professional but without being too stuffy. The hotel was beyond our expectations. Not a big deal but there was one little Q-tip outside our room for our stay. We kind of joked that they gave us the Q-tip suite. We also couldn't find coffee in the morning inside the hotel. We had our coffee maker in the room but needed more and didn't want to pay $15 for a pot of coffee at the restaurant.
The staff was great. It was right in the middle of Hollywood, nice and clean. Loved the shopping connected to it.
Loved the location of this hotel. Service was great as well!
The staff was amazing!! So helpful! The rooms were very comfortable!! The beds were great!! We had a room with a view, and it was fantastic. The one big thing that I didn't like was, that there was no fridge in the room. We asked for one and got one for a small charge. The other only thing I didn't like was, that there was no microwave in the room.
IT WAS OUR FIRST TIME TO CALIFORNIA FOR MY WIFE AND I ,WE WERE VERY IMPRESSED WITH THE HOTEL .HOW SPOTLESS EVERYTHING WAS.THE MEN IN THE CONCEIER DESK CHRIS,AND NINO WHERE VERY HELPFUL.THE BUFFET BREAKFEAST WAS THE BEST.
Hotel was beautiful! Staff was friendly and attentive. Location was fantastic! Our room had a phenomenal view of the Hollywood sign. Pool was gorgeous. All in all, it was the best experience we could have hoped for on our first trip to Tinseltown.
Midt i sentrum av Hollywood, med alle kjente attraksjoner bare et lite steinkast unna. Profesjonelt personale, som hjelper deg med spørsmål man eventuelt måtte ha. Et hotell med mye historie for en god pris. Perfekt for par eller vennegrupper i alderen 21-35 eller forretningsreisende, men selvfølgelig også for andre. Rommet kan være lytt. Enkelte kvelder kan lobbyen eller bassengområdet bli stengt på grunn av private eventer.
The Hotel itself is very nice, and the staff were absolutely fantastic.....except for the door guys at Drai's and The Station who I don't believe are actually hotel staff. The arrangement with Drai's itself would make question going back. I paid almost $400 per night and had to (a) wait in line 20 minutes on Sunday just to find out I had to pay $20 pp to go up to the pool and eat lunch.....which itself would have been over $100. We were also told and Friday and Saturday by the doorman at "The Station" (their outdoor lounge) that there was a Private Party and we couldn't come in. We asked Management who told us that our room key should get us in...they straightened it out but the door guy sure didn't like it. The Private party ended up being 20-30 people at one table....the lounge itself wasn't half full. I also emailed Drai's a week in advance of our trip to book dinner and never heard back.
The room was great and the hotel was beautiful, the place made me feel special. Also the gym was well equipped and specious. The staff were great too. The room wasn't cheap which is fine it was a top quality hotel, but on top of that were so many extras e.g. internet, parking and not even one complementary bottle of mineral water ($9).
Room service was fast and delicious. May have just been our room (2nd floor overlooking an outdoor area for dogs), but I was awoken throughout the night by loud noises coming from outside and the hallway.
Having to wait in line to get into drai's
Blinds on the window didn't shut, didn't sleep at all
After my first stay, I was hooked and have stayed at the Redbury 2x per year for the past several years...rooms are spacious and the interior design is phenomenal. Kitchen area is perfect for breakfast and light snacking. Redbury is studio style home away from home, love it! Nothing!
Our connecting Delta flight was cancelled due to the recent weather and system issues. We couldn't get another flight for 36hrs. After arriving at the hotel at 1am, I was told that a strict check-in time was 3pm. I explained the circumstances, but no one was accommodating. They kept explaining their check-in policy and advised not to fall asleep in the lobby or security would request us to leave. There were several travelers in the lobby for the same reason. As I saw hotel customers check out, I asking about room availability. I was told to wait until 9am when housekeeping arrives. At 9:30am, I asked for a room. I was then informed that I would have to pay $50 extra to get one of the first available rooms or continue to wait until 3pm! I had no choice but to pay extra. This was unacceptable!
Reasonably priced. Friendly staff. Nice rooms and comfortable bed with decent coffee in the rooms. We stayed on the airport side. Guess what though? Jets are very loud. Also, the garage is a bit like a coal mine with parking found somewhere near the earth's core
The location is great for a night's stay before departing/arriving from LAX. The rooms were also nice. You will be charged $9 to check in. That's right. The parking policy says you have 30 free minutes to park, get checked in, unload your bags, and then move your car. Unfortunately, it takes 45-60 minutes to find a spot two floors below the parking garage gate, take an elevator up four floors to lobby, check in, take a different elevator 10 floors up to your room, unload your bags, take an elevator 10 floors down to lobby, get on a different elevator for the garage, and then go down four floors to move the car. I was charged $9 for the hour of parking. I asked for a refund from the manager stating that I didn't think it was appropriate to pay $9 to check into a hotel. He responded by saying, "I'll see what I can do, but they don't care. They only care about the numbers." Buyer beware.
This was Convenient with the continuous shuttles and proximity to the airport. This hotel is in a serious need of an update for rooms. My room was on the third floor. Immediately walking into my non-smoking room I detected the smell of stale old tobacco have a room that had one smoking allowed. The carpet was old and the decor was dated. In the bathroom some of the woodwork showed moisture decay. The bathroom was small and the sink stood at about mid thigh of this 5' 7" guy. This was not what I would consider an ACA accessible room based on the size of the restroom so I don't understand why the sink was so low. Generally this room made me feel like I was staying at a seedy motel rather than a Hilton.
Room has a lot of facilities. Lobby is huge and luxurious. Breakfast was somehow rich. Staff are friendly. Rooms were much smaller that the value expected vs. price paid. The toilet was not properly clean since there were long hairs in the sink and on the floor. Bathroom is so small for a Hilton.. I would have liked to have a personal scale in the room to weigh the luggage prior to going to the airport.
Clean. Called housekeeping for shampoos twice, and the second time the lady says it's on the way but I was waiting until checked out and nothing happened.
It is nice there are FOUR jacuzzi hot tubs.. The temperature in the jacuzzi could have been hotter.
There was a lot that hilton offered. To the point where we weren't able to do everything in the hotel for the 5 days we were there. The only thing that was a struggle, is the narrow-ish drive in for the front of the hotel. If there's a busy day or event, good luck getting through the entrance with a vehicle.
The hotel was very big and clean I liked everything
Clean I will pay for the Wifi
Friendly staff. Easy check in. convenient to the airport. Large room. Clean room and comfortable beds.
the bar shitty elevators, takes forever to get an elevator
God beliggenhet med rask adkomst til noen av de største severdighetene. Resturanten tilknyttet hotellet var preget av et stresset personale som ikke tok seg tid til å vise deg et bord hvis de hadde noe ledig. Halve restauranten var ofte stengt..
calm area, near attractions and shops/restaurants
Blide og hjelpsomme ansatte. Nært flyplass og leiebilfirmaenes returmottak. Ikke kjøleskap på rommene...
Hyggelig personale. Herlige senger. Stort utvalg til frokost og god mat. Personale behjelpelig med bestilling av div turer og buss, taxi.
Beliggenhet og fasiliteter mht LAX
Det var et hyggelig, rent og pent hotell. maten i restauranten var utmerket. Jeg kommer til å benytte radisson mer.
Nærheten til flyplassen LAX og muligheter for buss inn til L.A. og Santa Monica. Godt shuttle tilbud til/fra fluplassen Likte dårlig at det på nettsiden til Booking.no sto totalsum for to netter 168 dollar, men i virkeligheten var det pr. natt:( Ikke verd prisen!
Bed comfortable. Linin nic Bathroom Tissues so cheap like a gas station very limited tolietries. Paper coffe cups? Must call for ceramic. For a Crown Plaza I expected higher quality Good in restaurant tasted canned or frozen
It was easy to find, clean, friendly and comfortable. I didn't like the exorbitant parking fees and they had no record of my reservation through booking.com. Thankfully, the front desk staff were able to get me a room (and a rollaway :( ) and lowered my cost as a show of good business.
Friendly, quick check in, comfortable room, good size room. Dirty linen, cheap toilet paper, did not live up to expectation based on name of hotel, airport shuttle very behind schedule of advertised "every 15 minutes".
Airport hotel, so just to sleep. Two girl friends travelling together and everything worked. Nice bathroom with lots of counter space, good shower. Lighting for reading was focused and not intrusive to the other person, with convenient switches,. Check out was done on the phone in your room, airport shuttle buses ran every 20 minutes, 24 hours per day. Basically everything worked and was very convenient. Sometimes the simple things add up to a great stay. Bathroom door was a pocket door and very noisy, so there was no way to go to the washroom without waking up the other person.
Good but noisy A/C unit in room 826. Good but noisy A/C unit in room 826.
Newer updated rooms, great bed/etc. Good location for getting around areas of LA. Parking was a bit costly because of how close this hotel was to the airport but it was a nice location for getting around various areas of LA.
Our receptionist Diamond was one of the best receptionist to accommodate us at the beginning. She made sure that all of our request regarding rooms and parking was taken care of . What a great host. The rooms were really clean and comfortable. The housekeeping staff were spot on. Every morning at 6:30 am during our stay, there was a group of protesters outside of our window marching, yelling on a loud horn and shouting. Apparently, they wanted the hotel staff to unionize and the hotel has pushed back against it. We only learn then why we received ear plugs on our bed at the beginning of our stay. Even though we were on the 8th floor, it still was very loud and annoying during our 3 day stay. It lasted for about 1 1/2 hours each day.
The pizza and craft beer were excellent. Sushi and many other food options were available.
Super clean and comfortable. Relaxation therapy face and foot cream and room/pillow spray a nice touch.
This place is great. I paid $136 a night. Super nice staff. Parking in the structure was only $15 that's good because from other reviews I heard it was more. its super convenient and has a nice view of the airport (perfect for plane lovers). Before you check they send you a email asking you when you wanna check in, what view you want, how many pillows you need, and if your a single or double bed so that was pretty cool. Overall it's a very good place to stay. I will definetly book here again, only if I can't stay at Taylor swifts house hahaha Didn't have a fridge. Would be the best if they can put one in the rooms that don't have one. Other than that this place is s
Having to pay $25 for valet parking.
I like the travelers kit with the relaxation essential oils spray. It made it very easy to fall asleep for the four hours I was there.
The bed was comfotable The first room I entered had smoke oder though its a non smoking Hotel. They moved me to another room. The room size is small and could use some updating. My main disappointment was how long the shuttle takes to pick up from the airport and how long it took to get to the airport. thankfully I allowed an hour before my check in tome. It took 45 minutes from being in the lobby at 0630 to actually getting to the airport.
My room was not clean. A previous guests clothing was still in my room after checking in. Very disgusted by the lack of attention to detail
Clean sleek hotel
I have been staying here one night a week for a class I have on the weekends....the night at the Westin is my best night of sleep all week! Comfy beds.
Everything, the staff was very friendly the room was clean pool was warm bed was comfortable and shower was great
Usual Westin--nice facility, as expected. Good location if you need to be close to airport--but not too close to downtown LA or Hollywood... Unfortunately our bathroom had a strong cigarette smell in it, and when we asked to change rooms there wasn't a room available that wasn't facing LAX. They offered to freshen it up, but housekeeping didn't arrive until 10pm, and we'd already gone to bed so we sent them away
staff was nice and it was a good quality hotel self-parking was $50 a night and the mattress was waek
I am never disappointed by this hotel. Excellent!
I LOVE the beds! I just stayed one night, usually I cannot sleep well the first night in a new location....but in these beds I slept just like I was in my bed at home.
The beds are comfortable.
I had classes up in Hollywood, but I didn't recognize the hotel names in that area. I chose this Westin, by the airport... and like always Westin was Excellent. Beds are very comfortable!
Location . Dirty windows , no tooth paste , and furniture was dusty
The location is great: 8 min walking distance to the metro red line station and 12 min walking distance to Chinese theater. And its convenient to go to Universal studios. The rate is great: the space of the room is reasonable, including microwave, friger, TV and internet. The staff is really helpful and considerate. It's a wonderful experience for staying in The Hotel Hollywood. None.
I enjoyed the simplicity of it all. Great location. Quiet, clean room in the middle of Hollywood. Limited number of rooms. No frills. Quiet, effective airconditioning. Great reception.
Nice small hotel, just nearby of Hollywood Blvd. The price was nice too ($57 taxes included). Free (bad) coffee if you like. The young guy of the reception was very friendly. Noises. The town first. The hotel after. The trash ban of the neighbor building was just near of my windows and that's horrible. If someone take a shower on early morning, or make sex, that will wakes you up, sometimes at 5am.
the situation. Really close to the Hollywood bd and universal studios Not really clean but ok
The best thing about hotel Hollywood was the excellent service and friendly, professional staff. General wear and tear of the room.
Location, staff, cleanliness No Elevator
Comfortable bed, good wifi, fridge and microwave in room, large shower, coin laundry in basement, close to hollywood boulevard and Kodak Theatre. Staff unhelpful and lazy, room was serviced only once in 4 days, toilet got blocked and staff brought plunger and asked if we wanted to unblock it ourselves. Room not soundproofed, woken up early 2 out of 4 mornings by garbage collection. Breakfast very basic and included only bagels, coffee, juice & fruit. Hollywood in general is not a nice part of LA, we felt unsafe walking outside at night - we were even woken up by someone being arrested nearby.
It is close to the main streets and you can find restaurants easily nearby. I would say that this is an excellect motel with its value. But they close the door at night and you have to call the manager to open it when you first arrived (and, in our case, the stuff was just sleeping and we have to wait for other residents to come back and open the door for us).
The staff was helpful,while the location was near to the hollywood street where you can go to walk of fame in few mins , it was not also far from METRO / Subway so u can use it to go to Universal City/Studios i can hear ppl on my next room speaking , the breakfast wasnt good at all ,you need to keep your eyes wide open
Dustin, the manager, was the absolute best from beginning when I called on the phone to the end. Room was comfortable, clean and totally affordable. Great location. I would definitely come back. There was a bit of mildew on the shower curtain.
Price. You pay for what you get, thin walls and the guy next door busting out to Halo and talking on the phone during all hours of the night.
Nærhet til flyplass, rask service , lett å parkere etc bedre muligheter for å spise, bare en liten kafeteria
Utmerket flyplasshotell, bra shuttle service Staben var ikke fullt så imøtekommende her som på andre hoteller under dette oppholdet i California
At det var kort vei fra flyplassen til hotellet..at det var basseng der og frokosten.. at frokosten kunne ha vært innlagt i hotellprisen
Excellent experience, very welcoming staff with good attention to detail, well located and very good in-house dining options. Interesting designs used throughout the hotel.
Very nice room. Great facilities. Terribly overpriced. Nothing is included in the base price. The fact that the room was well over $400 a night one would imagine that the wifi and breakfast ought to be included. The bar and restaurant are also too expensive for what they offer in terms of quality and choice.
Interior decorations, bartenders, the lady at Altitude that walked my friends and I to the daybeds, and the drinks Customer service, mixing up the reservations, the room smelling like cigarette smoke after have it serviced, luggage bags were not delivered until after 3 hours of checking in, and the hand held shower head would leak water when the dial to only have the shower head was on.
Exceptional and very relaxed service, not at all in your face but everything was possible! The most comfortable bed I have ever slept in and for LA the room was exceptionaly quite. All in all my best hotel experience in USA!
The spa is very good and the heated pool. The brunch was also good.
Everthing Lack of power outlets near bed. But had a wonderful time
your "english"staff and all the architecture
Nothing beside the breakfast
excellent service and concierge. great pool. fantastic restaurant and brunch. cool rooms
Location, off road parking
I think this hotel is good location, near hollywood bvd, and cheap for hotel at good location. There is no bell man, and breakfast is fair..
every thing nothing
Great location, close to a metro station and to a tourist bus stop. Coffee and tea at the reception 24 hours. All the staff very friendly and helpfull. Always smilling and trying to help you which I really appreciated. Breakfast very basic but not a problem for me. Some hotels around dont offer breakfast inclusive.
The location is awesome.Albin,the employee at the front desk was extremely helpful. The hotel needs renovation.The brekfast is a disaster:(
Location,friendly staff,complimentary breakfast and all day coffee.Very good choice would stay again.
The staff were very friendly, helpful and efficient.
location & free parking
Friendly and helpfull staff, clean rooms and a great location.
The hotel is direct in the heart of Hollywood. Friendly stuff. Big rooms with kitchen.
The service staff was great, enjoyed the hotel staff cars (Mercedes and Rolls Royce) taking us to shopping locations/lunch... and picking us up. The hotels artwork, decor and architecture is one of the best in the World, and we have travelled most of Europe and stayed in their 5 start hotels. The Beverly Wishire gets 5 Stars+ in my book, my 2nd time their and I will return again soon. Dr Phil M
The beverly wilshire is just an excellent hotel with warm and cozy enviroment, luxurious and really fancy. Guest is very good served The shower is so weak and has no presure, that you hardly can take a shower.