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location is very near to the shopping district.
One of your receptionists was particularly efficient. Other staff less so. Not all staff very efficient
The location was great. The room was confortable and suited our needs. We had no hot water at all during our stay. When reported, we were told we neededto run the water for 30 minutes each time and it would get warm. Well, it never did!
New room close to most things
I like the roof top restaurant morning breakfast and the pool with a few of the city 180 l. I like lobby also. The staff are helpful and friendly. The price is awesome compared to other hotels .The location is really great! I do also like the shower in bathroom. I was very satisfied with my stay, but if I had to pick something I didn't care for. It would be the exercise equipment outside next to the pool. It just not enough space to work out. Since the location is closed to Reunification building, I ran around sidewalks around it. Its a good run!
Room was functional and bed was comfortable. However bathroom cleanliness could have been better. The gym was out of action at the time, roof top small pool looked o.k. Breakfast was basic. Clealiness of bathroom.
The staff and manager was always willing to be helpful with any queries. They were always polite, courteous and respectful even the door men who spoke hardly any english. a very enjoyable, comfortable and pleasant hotel. I definitely would recommend Golden Central to my friends who will possibly visit your wonderful city. The staff are an absolute asset to the hotel. Thank you for such a wonderful stay and experience. Apart from our 1st night in a room that had rather a bad odour I truly have no complaints. I would like to add that when approaching the reception with our complaint everything was done to correct the problem and was done in a very professional manner. Therefore it ended up as a minor issue that was very quickly rectified, Thank you.
Location, clealiness. People nice. Breakfast so-so, but ok.
Contemporary decor. Good location. We were able to rent a motorbike at the hotel. Wifi in room 407 worked well. Front desk personnel not very friendly. They could learn a lot from hotels in Cambodia. Only 2 pillows for a queen size bed. Buffet breakfast is limited compared to other 3 star hotels in HCMC.
Great location. You can rent a motobike from the hotel. Decent breakfast. Staff was friendlier this time around (during my first stay 3 weeks earlier the front desk staff was not friendly... maybe because it was an evening check in). Although my room was an inside room with no windows (which works great for me as we prefer to sleep in complete darkness) the noise from the street and the cleaning staff was clearly heard. If you're a light sleeper this might be a problem.
the hotel was great in general. we only stayed one night but because it is centrally located we were able to get the vibe of the city. airport transfer is highly recommended if you are a first time Ho Chi Minh city visitor the hotel is located on a very busy street, but I can't say this is a downside as the room was quiet and it gives you the advantage of stepping right into the chaotic streets of Ho Chi Minh City
Nice hotel, good location , KL spa is greats , staff speak English very well , breakfast buffet is wonderful have a lot of choice. Thanks very much for my holiday.
Good location , staff friendly and helpful ,very clean and comfortable .If I back to Viet nam will be come back this hotel
Good location, nice breakfasts, small rooms but comfortable. Interesting massages. Noisy rooms at the front side, even in the new block. Small rooms also means it gets warm immediately if you turn off the airco. Computers with internet available, but slow and full of viruses - simply not usable.
The hotel is beside the Ben Thanh market , we can by tour at the tour desk too easy , staff friendly , hotel clean
Really Good Value for ones'' monies! Pity the the room window was facing the wall of the other block.
Good location No complaints. Staff were excellent.
location is good and service is good the room is a little bit noisy and there's one room even without window but the charge is the same.
hospitality of the hotel staff. room is narrow, not fit for western people. shower room door is leaking water out.
Helpfull staff. Great location.
Location Breakfast area too small to accomodate all guests at morning peak hours.
Very convenient to central city on a quieter street. Staff was perfectly accommodating on late arrival and assists with logistics.
The security personal are very pleasant and truly seem to care about the guests. Too bad the management doesn't have the same approach! Booked 2 nights at Hong Vina Luxury due to the great reviews read. Upon arrival they took us for a walk two blocks away to a different hotel called Thai Binh hotel which they claimed will give us a "view". The room was on the 3rd floor facing buildings. Upon checking online we found out that we could have booked Thai Binh hotel directly for much less than what we paid for Hong Vina Luxury. In addition to that the rating was much lower for Thai Binh. We went back to the hotel we booked at and spoke with one of the evening staff. He said that he will leave a note to the manager to come speak with us in the morning. The next morning after a horrible stay (the toilet had a piece of feces stuck to it which would not flush away, no consistent hot water, a rooster outside wakes you up at 6am). We went again to try and speak with the manger. A girl at the front desk wouldn't let us speak to him and demanded we explain her the situation. After 20 minutes where she kept calling different people and telling us "you listen to me" we again insisted that we get to speak with the manager. When the manager arrived we showed him a number of different websites that demonstrate a significantly cheaper price at the hotel we were placed in. After an hour spent in this conversation we left without even an apology. We are extremely upset about the situation and feel as we were scammed. There are many 2-3 star hotels in the city with excellent reviews and far cheaper price so save yourself the headache and the money and avoid!
location and rate
it was fantastic location. close to travel street as well as big market(city centre) the staffs are friendly. compare to price, it was fantastic staying the towels are not dry sometimes. a bit of smell.
The hotel is near by market and reatuarant,so it was convenein for us.
Buffet breakfast is very good, so many choices from fruits, juices, main course and desserts. Wifi in the rooms is another plus factor
Clean. Good bed. Fast wifi. Warm room.
Great place, right in the centre of it.