Warm efficient welcome,reception staff friendly and helpfull.All services that we used were faultless, arranging to stay on the return to Hanoi, 4 days later was prompt and carried out by a very helpfull staff. Concierge personnel always attentive.Breakfasts had a good veriety of choice.
Breakfast was excellent It's a bit far away from the center of the city and due to the traffic it's difficult to get to downtown
The Concierge service were very very good. Very efficient and knows their stuffs.
it was very comfortable!!!!! nothing!!!
Friendly and efficient staff. High quality of the rooms. Excellent Executive Floor. Convenient location.
The location is good so far.... Great lounge at 22-nd floor with wonderful view from the open deck. Very helpful concierge service. Not very central location, very high food and beverages prices for Vietnam
the buffet...excellent the aroma
Relaxing luxury, next to very busy and noisy town/traffic. Nice staff.
Price, location, food service Proximity to smaller convenient stores.
It's a very good hotel. Clean, friendly staff, well equipped. I found the breakfast buffet a bit poor. Perhaps to eastern, not many cereals, no fresh orange juice.
I stayed at the Calypso for 4 nights during the month of June and I was pleasantly surprised at the level of comfort and the ammenities the hotel has to offered for the price I paid. Aside from the standard ammenities such as in-room safe and plasma TV, the room was also equipped with a desktop computer making it very easy to get into the internet to plan my day. Situated in the Old Quarter is in close walking proximity to most if not all of the attractions in Hanoi. The farthest I had to walk was to the Ho Chi Minh Mausoleum and even then it was just a 12-15 minute walk. Although the Old Quarter is quite busy I didn't have a problem with street noise at night. The breakfast, included in the price, offers both Vietnamese and Western styles. And the food is delicious! I always had the Pho Beef (the breakfast that lifted a nation!). The staff is absolutely wonderful and always eager to help or solve any problems you may have as if they were their own. So cordial as well. Everytime I walk...
We stayed at the Hanoi Calypso Hotel for a total of five nights. When there was some confusion about whether or not there was airport transfer, a vehicle was sent immediately to Noi Bai AIrport to get us. Manager Kevin Le met us at our car, and from that moment on, he and all of his staff were incredibly friendly, helpful and gracious. We were most impressed with the content of the city tour we booked through the hotel. It managed to pack in all of the major sites, there would be no way we could have seen as many things as we did that afternoon had we not taken the tour. The guides and drivers were always very punctual,even if we were running late. As far as the general accomodations, the room was very comfortable. As has been mentioned there was construction happening at the time we stayed, which was noisy, but that is of course no reflection on the hotel, and is a perhaps a situation that often happens in Hanoi. One item particular to mention, we experienced a robbery in Hanoi, my...