Hotellet hadde akseptabel pris og var nytt / nyoppusset. Frokost var inkludert i prisen. Lære opp personalet bedre. Jeg brukte 15 min på å sjekke inn og 30 min på å sjekke ut. Da vi kom til frokost hadde de gått tomme for brød, juice og egg selv om det var 1 time før frokost var ferdig.
Moderne, rent og delikat. Bra parkeringsmuligheter. Gode senger, flott bad og rom. Mangler kjøleskap på rommet. For dårlig aircondition. Litt langt å spasere til sentrum av byen.
Staff efficiency and friendliness. Nothing.
Good position, next to U1.Quiet, very relaxing.
Poor location away from restaurants and not all that close to the main station.
Good size room; good locatin; excellent breakfast; friendly staff No wash hand basin in lavatory in room
Located beside a metro station Rooms were too small.
Clean and comfortable room. Good breakfast. Description of the services proposed in superior room during booking is not fully correspond with the actual ones. Location is not so far away from the city centre, but for walking tour is not so comfortable.
Clean rooms, good parking facility, very close to underground station (50 metres from the hotel) I booked 2 rooms and got from booking.com a confirmation. However, the hotel reserved just 1 room. After showing them my reservation they managed to get our 2nd room. Staff at the reception was not very friendly
Silent and clean room!
Excellent breakfast, availability of garage, good service and confortable rooms.
everything, it staff and its comforts
Liker den japanske stilen, enkelt og rent. Restauranten er super og middagen vi bestilte fredagen smakte utmerket. Svært delikat tillaget og desserten var fantastisk både for øye og gane. Stille område og nær Alster. God kommunikasjon til sentrum. Lite og intimt hotell i vår smak. Madrassene for harde, etter min smak. Pluss mangler stoler til avslapping.
A bit disapointed with the fact that two single beds put together makes a queen size bed!! Falling throught the middel of the beds and paying 160 Euro instead of 120 for a lux room? Probably wont do that again, nor hotel nor lux room if that is what is to be expected!! Get hold of some queen size beds!!
Location was beautiful and the room was very well appointed.
There was no parking!!! We searched for a parking place two hours!!! The breakfest wasn`t too much of anything...
The beauty and elegance of this hotel and the perfect service, surrounded by a luxurious nature. no
Location Too high of a price for such a hotel. I did not even have any windows in any room excepth the bathroom to see the day light!
Great breakfast, calm atmosphere, safe area of town and situated right on the lake in a popular area of town with amazing views of the city.
It is an oldish building but all of the things that matter are in excellent condition. The elevator is a great curiosity. The rooms are comfortable and spacious. The lake view especially! Just down the street from the Kempinsky, which is worth a visit, but I like this place better and half the price.
Large room, nicely furnished, lovely view. Modern bathroom. Very good breakfast. No soap for the shower.
IT was easy to get to the city, very pleasant to be near the lake. Hamburg is a great city. The lift was difficult and sometimes not availabl;E.
Friendly staff Very extensive breakfast buffet, but would have preferred less food for a better rate.
the breakfast The hotel did not inform about " renovation " that is to bad
Very nice hotel with great breakfast. Close to the airport. Comfortable rooms. Good value for money.
Clean, comfotable rooms. Nice price for a parking lot near the hotel. No fitness or swimming pool for this price is a lack. Extra fee for internet connection.
We always use Best Western, Gold Card Holder, we know that we can rely on Best Western to provide good food, comfortable accommodation and good service.
Everything. Near to airport and easy to get to the city centre
The sauna and steembath.
The restaurant/room service, very good food No hot tub or pool
Literal a 1 minute walk to the airport. Staff was extremely accommodating. Flight landed early and they let me take an available room. Bartender very friendly and nice to talk to. Bed comfortable and nice view of airport. Once again was impressed by all the staff. Bathroom was a little cramped but not awful for Europe
Everything was excellent Nothing
We were traveling out of Hamburg Airport early morning and the Radisson was very convenient to the the terminal. Very modern and clean hotel.
The location right across the airport was great for catching an early morning flight. They do not have air condition, windows do not open for "security reasons", my room was 78F/25C hot and the only chance to cool it down was to move me to another room which took the staff about an hour to organize. If you like to sleep in a very hard bed, this will fit you, I would have prefered somthing a bit softer than concrete.
Very nice hotel, and perfect location to the need we had. Everything perfect besides the resturant. It took about 1.5 hours to get the food which was nothing special. Many people in the resturant was complaining about missing information, missing food, seemed no control from the kitchen and from the staff. But everything else was perfect
Close to Airport Service at the front desk when we booked in was not good.
This having been my first trip to Germany i needed a handy hotel to the airport as i was on business. This hotel was supperb and really could not fault it. It was a pity that i could only stay one night. Unfortunately it is a little overpriced, but having said that, you get what you pay for in todays day and age. Peace and quiet although it is on the airport grounds you dont hear a thing
The location is great for an early morning flight (the hotel is literally across the street from the check in counters). Breakfast with €20 per person is a total rip-off. Rooms are clean, internet (cabled) is free. This time I got a rate of $106 /night which is reasonable - the last time, the cheapest room was nearly twice as much, which is accessive. They have no real air condition - you have to open the window if it is too warm (and the rooms are pre-heated to about 24 C).
Location was perfect for the airport. Staff was very nice. Rooms were very well designed. On check in, they had our reservation but did not give me the rate "guaranteed" by booking.com until I produced the email reservation. Their web page says they have transit to city center every 10 minutes, this turned out to be the subway, with multiple stops before getting to city center. I expeced a hotel shuttle.
Convenient for the airport.
Clean rooms; excellent staff
The location was perfect for a very early morning flight. The staff was extremely friendly and helpful. I was concerned about hearing the planes at night, but I never heard a single jet engine. The rooms were very clean and comfortable. I would stay here again.
Location is just super! The hotel located very close to metro station and it's a direct line from central station to airport. Design of rooms is fantastic, as well as a breakfast! And as usual staff was very helpful. The only one thing I didn't like is an absence of a wardrobe at the room.
The modernness of the hotel and the location in front of a train station. Convenient to go the city center. No TV for two days and the WIFI only works at the lobby. Terrible signal in the rooms. They need more staff in the breakfast room, although the food variety is very good.
A poor staff reaction on one occasion, but otherwise good experience
Excellent new facility, clean, hygenic and comfortable, highly reccommended. Lets hope they maintain thehigh standard and not let it deteriorate with time.
the design of the open showers and seperate toilett is very silly and reminds me of old french designs. no comfort and no privacy. may be good for coupls only. definitly not for families
Veldig nært flyplasse. Tidlig frokost for de som har tidlig avreise. Shuttle buss til flyplassen selv kl 05.30. Slitne rom som lukter gammelt. Ikke heis.
Lå tett inntil flyplassen
Rent og greit. Bra frokost. Fint med shuttlebuss.
Very nice and service minded personnel.
It was convinient and close to my final destination. The location was what made me book this hotel.
Staff were extremely friendly and welcoming.
Clean hotel, close to restaurants and near Hamburg Airport.
Quiet, large room with windows and excellent heating
I came to hamburg to see World Championship in Basketball which took place in Hamburg Sport Halle no, nothing
Large, clean and comfortable rooms, warm ambiance and hospitality.
Wery clean and nice hotel. Absolutely most interesting breakfast! A little bit far from centrum
Hotel very modern and clean. Staff were all friendly. bed was comfortable. The pillows were thin foam filled square cushions - very uncomfortable. The wifi was so slow it was hardly worth having and was woken at 5am by someone filling a skip with bottles with no regard for residents. My room was next to a small supermarket and they began unloading lorries at 5-30am. No aircon so had to have windows open.
I really can recommend the Hotel very near to Underground station and near to shopping center and very friendly Staff .I also looked at the disabilities vacilites and the very good.And a very good Breakfast. No
Big rooms, big smiles, big breakfast !!
close to metro,free parking outside the hotel,super breakfast,quite,clean and modern hotel,helpfull staff. bed,no good pellows,no wardrobe.
Don't stay in this hotel if you want to sleep well in the night,because the bed's here is so hard that you will get pain in your back one week after!
good breakfast buffet included in price, clean functional room, quite location, staff friendly
Internet connection free, Newspapers choice, good position in a quiet zone, 200 mt from the road that get directly to the centre. Our room was for handicap persons. This meant that bath was quite unconfortable (no shield for water in the shower = water all over). We were at the ground floor with a very nasty smell coming from the grating directly out of the window (impossible to keep it open).
The design of the hotel, the spacious rooms, the quality of the breakfast, the proximity to public transport and the city, the free availability of Internet.
Good breakfast. Nice colours and pictures both in the room and in the rest of the hotel. The bed was unccomfortable. Early in the morning it was really loud, as the breakfast delivery-truck arrived. The room didn't feel really clean, there was still garbish in the rubish bin. the bathroom was fresh, but had very little space both for towels and for shampo and so on.
The modern standards after renovation / creation let it flirt with a fourth star, hence price / value ratio is absolutely positice for guests. No Reception / room service after 22h
Spacious rooms and a very beautiful area
Hotel rooms were a good size, very clean and comfortable, and in an easy to reach area
Breakfast Not included, heavily priced.
It was some loud music during the night. Staff have very pure English.
The hotel was nothing like the description so cancelled the rest of my stay.
I'd like a breakfast included in the price
nice clean room- large too.
Rent, lyst,farge, rolig, pris.Bra mat og drikke. Internett for dem som ønsker det.To lyse kvinner ved frokost. vennlige, oppmerksomme. Blide og freshe. Vi opplevde personalet lite varme, vennlige og servicmindede. Dette ga en ubehagelig atmosfære. Vi følte oss "dumme" da vi ikke skjønte hvor bussholdeplassen og hv taxi fungerte. Man kjøper seg en kopp kaffe eller leverer romkortet- den som tar i mot kortet til rommet sier ikke et ord, ekspederer flere andre og man står det og "blomstrer"/ hva skjer? Vi gjettet at kjøkkenet var på et bakrom. Og at print av kvitt tok tid. Og ingen telys ble tent på bordene om kvelden. Vær oppmerksom på kulturforskjeller, smile m/ varme, informasjon - ville bety mye for å føle seg velkommen i nytt land/ sliten etter reise osv.
I liked that there was free parking and that it was situated close Stadtpark. The rooms were fine and ordinary. Staff was friendly. There was construction going on right outside the window, but this was minor.
The room was clean and the staff were very helpful, particularly on Reception. There were no additional pillows in the room (although the one provided was adequate). The lighting in the hallways (green, blue etc) were quite odd and kitschy, in my opinion.
A really nice hotel, esp. at the price it is offered for. NIce staff, good breakfast and a very nice room with little extra's
No hassle, clean and easy. Staff were responsive to all my requests. Wireless internet did not work in my room. Had to go to reception to use it which was an inconvenience.
Quiet place, easy to reach since close to a metro station, WLAN access
The hotel is in a good neighbourhood. The city centre is easily accessible by metro. The room walls are paper thin, there is absolutely no any sound insulation. One should expect to hear everything what is going in the neighbouring rooms and toilets.
It's a simple kind of hotel with minimum services. However, all basic requirements are covered. The metro is close to the hotel and takes you downtown in 10 minutes. The city's biggest park is very close too.
A nice hotel with clean and quiet rooms. It is a bit far from downtown, however if you have any business or activities in Hamburg Nord it is very conveniently located. Free parking behind the hotel and the breakfast buffet are absolutely +++. Construction going on opposite of the hotel, but if you have a room at the backside of the hotel, this should not bother you at all.
Breakfast, staff The acces to tv (no connection to english channels)