Fordeler: The staff was very pleasant and helpful. The room was clean and in good condition. Very convenient to downtown Great Neck.
If you're holding a function it seems like a good time, there were two back to back while we were there and the guests seemed very happy with the venue.
Ulemper: There are virtually no frills in the hotel outside of the room. A very simple lobby, no restaurant, and almost no place to sit outside of your room anywhere.
The AC unit was incredibly loud in the room, beyond normal hotel business travel.
Fridge is stocked with minibar where everything is invoiced, so if you want to keep food you need to clear our their stuff and then replace.
Lone Elevator for the whole building was very slow, regularly took stairs to avoid.
Breakfast area is small, porch outside has huge heat vents blasting you when you try to eat out there. Breakfast area locked off hours so again nowhere to sit and relax outside of your room at all.
Fordeler: Convenient to Webb Institute. Excellent buffet breakfast.
Ulemper: Parking is free but it is remote. Rooms need more outlets. Indoor swimming pool needs to be refinished.
8,0 Veldig bra
Fordeler: Breakfast buffet is good. Hotel is in process of refurbishing rooms and hallways as part of its rebranding as The Mansion.
Ulemper: The distances between the rooms and the parking lots is very long, especially in bad weather. No covered or valet parking. Room doors slam when not closed carefully. No frequent guest or airline rewards benefits.
Fordeler: Comfy bed, nice bathroom.
Ulemper: Very long walk to room, with 2 short staircases; a real pain when carrying suitcases. Hallways a bit shabby, although repainting in process.
Fordeler: Not much the location and how the building looked from the outside as well as the fake pictures of the inside lured me in.
Ulemper: The building was old and jaded the staff were nice but not that professional as one might expect at a hotel. The night staffs were especially rude. The bar was filthy upstairs I got sick twice after drinking there. The bar tender didn't even have a top on the martini shaker he was using a napkin on top of the shaker so unhygienic. The carpets were dirty in the bedroom, my chair was dirty. All the rooms need to be gutted and start over. I had a friend come to visit me during my stay she couldn't believe what dump the place was compared how it's portrayed online. I was miserable during my stay and so happy to leave that Hotel. I would never stay there again ever.
Fordeler: Location is the only thing which I liked. In future I will NOT stay in this hotel.
Ulemper: Poor customer service. No room service after 10:30PM. Checking with one of the hotel manager about food availability, she gave me a wrong number and I woke up some poor guy asking for Pizza at 11 PM.
Rooms are not luxury rooms but mediocre room with bathrooms that need renovation. Toilet flush was not working properly and you need to flush three times. Don't be fooled by thinking this is a luxury hotel.
Fordeler: Loved the history, the full range of facilities (in door and outdoor pool, racquetball court, pool table - just to name a few), the friendly and helpful staff, and most especially the exquisite and quiet setting. It was a lovely, memorable Gold Coast experience.
7,4 Veldig bra
Fordeler: Praktisk i forhold til Webb Institutt. Utmerket frokostbuffé.
Ulemper: Parkering er gratis, men det ligger tilbaketrukket. Rommene trenger flere strømkontakter. Innendørsbasseng må forbedres.