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Position in the heart of Genova Very small room, very small bathroom. Breakfast available from 8.30 to 9.00!!! Very bad people coming back in the evening/night. Really too much expensive for the quality they offer.
central & close to station We had to carry our baggage up two flights of stairs to reception. No lift to foyer but lift to rooms. Was inconvenient with 5 women & suit cases
Very comfortable breakfast was adiquit The bed was only 2.6in like a childs trundle the first day the room was unserviced
Closeness to points of interest (Acquarium, Porto Antico in general), very pleasant, helpful staff.
no lift and a large number of steps to climb at main entrance
Good situation. They only speak italian !
Nothing, we did enjoy leaving They refused my crew entry one night because they had not been paid even though we had not checked out yet and then when we did pay there was a discrepancy on the total which they wanted to resolve with a fight, threatening my colleague and swearing. They are a very aggressive staff force and we were terrified.
Nothing For a 3 star hotel, they do not have functioning telephone lines. You can not make a call outside. No internet facilities, no ironing facilities, a very long, narrow stairs at the entrance without lift and the worst is; the area is extremely dangerous in the nights. You can not go out at all.
Good value rooms, clean & well located in the city The staff.
This Hotel had steps to get to reception and no help with elderly mother. Room very small and cramped wod not recommed unless very cheap. Up side street and not easy to find
If you don’t want to ruin your impression of Genova and Italy choose another hotel – the staff is very unpleasant and impolite.
Location was excellent - in the middle of everything. Stuff very nice, the room was clean and comfortable.
Nice place, small price, basic hotel in a cute central road. Reception willing to help.
Not far from Train station, good location. 1 hour free internet was handy. Breakfast was nice, so too was the waiter. Noise outside was awful, kept us awake most of the night. They wouldnt allow a 5 minute early breakfast because we had to catch a train. English was a struggle. Very expensive for what you get. No fridge or aircon.
nothing to like about Room layout and breakfast
Very close to Porto Vecchio and the Aquarium. Staff very helpfull
It was pleasant enough and had everything I needed.
Friendly staff. Clean. Close proximity to everything. It lives up to it's name - mini.But given the price...
The only positive argument for us is that the hotel (???) is situated in the by Unesco protected pedestrion zone of the city, on walking distance from stazione principe and nearby restaurants, harbour... No trafic allowed but... (read our negative argments) Huuuuge cockroach in the bathroom - bad smell out of the foot washer without trivet - terrible disturbance on all tv channels - shower walls full of mould - no reading lounge - staff spoke only a few words english, no communication with guests - internet to pay for this room price?? - no minibar in the room to keep water cool - electricity works in all halls - not finished wall painting - window can't be opened - very noisy airconditioning machine in the room - partybeasts loudly passing through the street during night and early morning - breakfast is a disgrace : packed toast bread but no toaster, cornflakes but no milk, no fresh bread, no ham, no cheese, only few coffee cakes for all and packed cookies, no fresh juice, no eggs, no fruits
Veldig sentral beliggenhet. Hyggelig personale som snakket godt engelsk og var serviceinnstilte, få personer å forholde seg til. Dårlig trykk på vannet særlig i 5. etasje. En del trafikkstøy. Litt problemer med å argumentere for å få brød til frokost kl 06.00 (Mulig dette ikke regnes som "sunt" i Italia.)
Hyggelig og imøtekommende personale og god atmosfære / stemning. Fasilitetene kunne ha vært bedre
Hotellpersonalet var vennlig og servisinnstilt. Vi fikk masse informasjon om stedene vi burde besøke. Selv de tegnet ruten vi burde følge. Støy fra gaten hvis vinduet var åpen, mindre variert frokost.
Helt perfekt beliggenhet og svært hyggelig og hjelpsom betjening. Rent og ordentlig!
Sentralt beliggende lite hotel med meget hyggelig og serviceinnstilt personale/eiere. Må få internett tilgang på alle rom
Free internet, very helpful staff. Breakfast could be improved
Good centre for visiting the old town of Genoa. Very convenient for transport. Had internet in all rooms and in lobby. Continental breakfast was good. Bed was narrow and hard. Hotel is on 3rd and 4th floors of old office building, and thus had little presence on the (pedestrian) road outside. Accessed by small and ancient 'cage' lift.
Nice staff and good quality/price ratio.