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The friendliness of the staff, nothing was too much trouble. It has an excellent restaurant. I think the shower unit in the bathroom needs updating - there was only a shower curtain around the shower base and no slip mat. There was no heating in the breakfast room and it was cold in the mornings.
good service friendly staff great location the hotel has a great restaurant nearby which i would definetely recommend we are not great walkers but we saw hotel staff taking time to advice other keen walkers nothing it was great
The hotel was family run, by a lovely couple. It was very private. They created a very friendly and loving atmosphere. The food was excellent, and the had a very good wine list. Anything we asked for we got, with a smile. The rooms were spacious and clean. I would have no hesitation in staying again or recommending it to friends.
The food was wonderful Breakfast was a bit ordinary. The resturant was quite chilly in the evening in November
Very clean and comfortable. Friendly and very helpful staff who spoke English. Nice dining room and excellent food. Well located for beach and town. A very enjoyable stay and would use again. Sitting room window looked into a wall and no window in bedroom. Not a big problem as little time spent in room.
The accommodation was a spacious a bedroom/ en-suite and a comfortable lounge with air conditioning in both. The dinner and the wine was delicious and the service first class.They also don't have rules for breakfast times, they will make whatever you want when you want. I would recommend it highly.
The staff were exceptionally friendly and helpful. The hotel facilities were excellent. Cannot be faulted
staff and location room had only one bedside cabinet,part of ceiling coving was missing,large patch of paintwork missing in the bathroom,pool was out of use and full of gunge and poor breakfast standard for the price of room
I loved the spacious room and friendly staff. They went out of their way to make me feel at home. Sean, one of the owners, is American and was the best host I have ever met. His wife speaks Spanish and was so delightful! The rest of the staff was the best ever and I adore this place. I loved everything!
Everything was excellent. Including breakfest at midday.
Intimate & relaxing.Loved all the different types of art work that adorn the walls. Lovely small but cosy garden.The warm and welcoming staff made us feel that nothing was too much trouble & that they were actually pleased to see us. Unlike many other larger hotels.Lovely views of the sea from the roof solarium.Dinner in the hotel was very good, and as we were there on a Thursday it was musically accompanied, by Richard the Jazz guitarist. No bath,and the shower is a little dated. However the rest of the suite is very nice.Also breakfast was not buffet as stated, but it was served in the lovely garden and at whatever time we chose, up to 12 noon.So this more than made up for it.
Det var et romslig,åpent hotell i et fint strandområde, litt slitt, men med god middagsbuffe. Positivt i forhold til vår pris.
Regningen fra drikkevarene til maten ble for høy. Vi bestilte en vin til 7.50 euro. De tok seg betalt for en helt annet pris.Vi tok dette opp når vi sjekket ut. Ingen reaksjon.Minimum engelsk kunnskaper.
3rd vist in 12 months - all facilities including the golf.
Very comfortable and excellent VFM as half board. Food was not a la carte but very enjoyable. Bar prices also very reasonable for a 4* It is a large hotel and our room was a long walk from reception with luggage. Unfortunately no bell boy was on duty to assist.
The food was very good and the pools werenice and clean
the staff the tv was not tuned in
Very nice place to stay. Excellent food and great swimming pools
very friendly staff , great facilities , position was perfect very little , if any road noise . overall although a little on the large size would stay again . food was a little bland , and could have been warmer
Service and assistance received from hotel, restaurant, bar staff The cleaning department uses aerosol sprays extensively; it caused allergic reactions and I know they damage the ozone layer; they should discontinue using them.
price cold food
Good food & facilities
slept and ate as weather was not good enough to use outdoor facilities no tea and coffee making facilities
The staff were very helpful and friendly and the hotel was very good value for money in a pleasant location.
food cleanliness staff
Location Our second visit - not as good as the first. Had asked for room with a sea view but got room on the right side of the Hotel as you look at the sea - no sun on balcony all day and had to sit on the balcony to get a glimpse of the sea. The hotel is doing building work - loud drilling banging starting at 8.30 in the morning and going on until 8.00pm. This is totally unacceptable and does not make for a relaxing stay. This is supposed to be a four star Hotel - should the minibar really be empty. Also charged on arrival - get the feeling the management do not really trust their guests.
We liked the comfort of the room very much, and the food was excellent. The barman was a little unpleasant and the selection of wine in the bar limited, only one choice of white.
Sea View Minibar was empty - not good enough for a four star Hotel. The Hotel charged my credit card on arrival. This is unacceptable. Food, especially dinner buffet was always cold.
Size and style of accommodation. Restaurant food, good selection. Location to beach Fitness room equipment not serviced and most machines mot working. We pointed this out to the management 2 days after arriving but nothing was done about it even after a second mention. We were told it is a 'free' facility but we count it as part of the price .Pool area small for size of hotel. Spa area alway full,. Too many crying children at dinner time 9.30 eve! Bar is like an airport cafe
The hotel was maintained in a very clean condition, especially the rooms. The food was anything but Gourmet!
The whole experience was very nice and although we were there for just two nights, we will definately return for another short break. The balcony of our room overlooked the gardens and pools of the hotel and some one hundred metres away was the beaches and the Mediteranean: wonderful. We are sure that we will not be the first to comment on, not a complaint, the fact that the hotel was too far from the nearest bars to walk to and the hotel bar was too big to have any real atmosphere
It a mixture of nationalities not jus English.Very friedly people
The position of the hotel was good, but not much to do if you didn't have transport, plenty of sunbeds, comfortable room, friendly staff. The food was cold, and the service in the restaurant was poor, not clearing tables ect.
Good size of room, clean and good facilities. Close to the beach. Buffet meals good, something for everyone. Good value for money.
Location, food Having to pay as soon as I arrived, no where in the world takes payment beforehand. I wonder if the Spanish had to pay in advance as well? I think not.
Food excellent I did not like the way everything in the hotel was geared towards the spanish I was under the impression that it was an international hotel we all pay our money and should therefore receive the same treatment but this did not happen I realise it is spanish staff and lots of spanish guest but your staff need to learn to be unbiased and in my opinion would not reccomend to english people
Roomy, modern and aesthetically attractive. Close to the beach which looks like an exotic tropical beach ahead of the Costa del Sol for example Poor reception. Slow and failed to use our debit cards correctly and had to pay cash which they were a bit reluctant to accept. Cards subsequently worked correctly on a cash machine they did not use alternative methods of using them. Companion's booking directly with them failed to show up on their computer and he had to fill in forms there and then. Expressed his disappointment to me.
The room was excellent, beds were large and comfortable. The food service was very good with lots to choose from. I have two complaints, firstly we had to wait for in a queue for an hour and a half to check in, we finally got to the desk to be told our room wasn't ready for us, even though this was now 2 15p.m. and the room was supposed to be available at 12p.m. The only other small thing is that the location of the hotel is only surrounded by other hotels, no bars or shops. At the time of our stay there was no entertainment provided and bar was closed by 12.
Use of Spa facilities
staff made my family very welcome and couldnt do enough for us. excellent in all aspects. no - excellent.
they could clean the room carpet stains a bit more
The room had a great view of the 18th green, across the golf course and down to the sea. The room was a good size, the hotel had good facilities and it was an extremely relaxing stay. The golf course was in excellent condition The dining room had a dress restriction which we did not know about. However, we saw someone going in dressed in scruffy jeans. Surely in the summer months a nice pair of tailored shorts is far dressier than scruffy jeans. The hotels loss was "Fairways" gain. Across the road in the commercial centre a good restaurant with great food for a good price. Also the pool area needs more sunbeds and/or chairs. At times there was nowhere for people to put their towels and bags in order to go for a swim so this needs attention. This results in people putting towels in the morning and not returning until later in the afternoon.
General comfort, cleanliness & good value. Excellent golf desk staff. No electric trolleys for hire. The course is long and in hot weather it is not pleasant to have to pull a trolley.
Good sized senior suite. Good breakfast bar selection. The hotel lacks character, is too large and the interior design is uninspiring. Some of the electrical fittings in the suite were poorly fitted and one computer point non-operational. The area around the bath tub required recaulking and thoroughly cleaning. The bath itself was stained.
free spa treatment with booking, great golf & facilities basically liked it all.
Located well out of nearest town, self contained golf resort. Limited food options in Hotel. Dinner is a buffet from 7:00 to 10:15 , everything lovely at 7:00 but by 10:00 things look a bit sad. However there is a chef ready to cook meat & fish so you can get some decent hot food at 10:00. Not told that beside hotel is commercial complex with 3 restaurants open till late. Staff could be more informative
service & breakfast evening dinner was not as good as we had experienced it on previous visits
clean and value for money ,we will stay again ,a big thank you to all hotel staff . we had a two bed apartment and found the second bedroom very dark
We really enjoyed our stay, the staff were very helpful and the booking in and out of the hotel was stress free. We didn't eat at the hotel so cannot really comment about the food. The room was very spacious and clean. The kitchen was small but well equipped. All the rooms are facing the sea and it was lovely to take in the views from the balcony which again is very spacious. The pools were a bit too chilly for us to use but looked well maintained and the areas surrounding the pool were clean and tidy. There was nothing that we didn't like but a toaster in the room would have been a bonus for us as the grill on the microwave took such a long time to brown the toast.
We would return but not high season, we enjoyed the hotel being half empty for most of our stay.The staff were very helpful and responded very fast to our requests. It was good value for the money,the room lacked a lot of basic necessities ie cups, bowls,sharp knives,etc.Perhaps a small welcome Pack would have been helpful [milk coffee tea washing up liquid etc]after a long day traveling [arrival at hotel 22;45hrs].The apartment was not comfortable and it looked old and worn considering it is a relatively new construction.
With self catering option, got a one-bedroom apartment with basic cooking facilities, large balcony and sea view in a 4-star complex for only 28 euros a night for 2 people. The 3 small independent bars opposite the hotel were very friendly, offered good food & were cheap. The quiet location at the western end of Mojacar suited us, but may be too quiet for others.
food was very basic .rooms very good.no wi fi .
Very pleasant staff. Very helpful and friendly. We liked it souch we have booked again
Comfortable, clean, with a friendly and helpful owner. Although overlooking road the excellent glazing kept any noise to a minimum. Great extra touches:bottled water in room, toiletries and white towels in bathroom. Excellent value. Nothing to say!
The buffet breakfast was good. The beach (although it is nowhere near as close as advertised) The smell from the bathroom was disgusting - a real sewer smell - we had to buy air freshener in the local supermarket. The Hotel does not have sea views - there is a new block just been built in front of it - instead we had a room overlooking he pool which overlooks a very busy and noisy main road. The Hotel may only have been built in 2000 but it already needs a good overhaul and is definitely not up to a 4 star standard. The room was shabby and tired and the air con was poor and very noisy. Lastly - no way is it 150 metres to the beach - a good ten minute walk. Would not stay again. The area of Vera Playa has a beach which is lovely, but very little else - few restaurants etc. it is rather a "sad" resort in the evenings when it seems to be empty.
The staff were very friendly and welcoming. During our stay we experienced some of the heaviest rainfall the region had seen for many years. The basement area, including the restaurant, was totally flooded to about a metre deep. The lift shafts were like water falls but the staff and the owner could not do enough to help us cope and make us comfortable. For a situation out of their control they coped very well. We did find the bed was too hard, therefore my wife and I bought two inflatable beach beds to place upon our mattress. With hindsight we could have asked for another room but due to the flooding we decided to leave things as they were.
Hotel Ok The hotel beds are too hard
I have no problems with the hotel however it is isolated. To get to Mojacar was a 15 to 20 minute car journey.
noisy generator kept us awake at night.
Friendly and helpful staff. Nice pool. Mostly occupied by Spanish families which made for a pleasant atmosphere. Fresh coffee and fresh orange juice at breakfast would be a great improvement. Very high deposits required per towel at the pool.
As we only stayed 1 night we didn't get chance to sample many of your hotels services but what we did we very pleased with ie.room,breakfast.We would definately return should the chance occur.
Good food, very clean hotel/rooms , friendly staff room we stayed in had a terrible odor coming in from the drains, really overwhelming
very noisy both from traffic and hotel water tank which seemed to be above our room. Bathroom smells.
Very nice place and the staff were very good. A very nice place to stay for the money That the swimming pool was closed on the afternoon when we wanted to use it.
Good location, clean and good view
One of few hotels in Mojacar on the beach side of the coast road. Our room opened directly onto the beach. Good breakfast included in our room rate. Very good sized room, with two double beds and a fridge. Good sized pool.Half way between the Cross and Garoucha.
The views were stunning and the food was excellent No
It was very quiet. I didn´t spend much time at the hotel but the breakfast was excellent. I thought I´d pop back to the hotel for a drink in the bar. It was about 9.00pm but the bar was in darkness and there was nobody about. However, in their defense, I don´t think that there were many rooms occupied as it is out of season.
Very clean, pleasant, helpful staff, beach side location, full size fridge in room, off road parking. Small TV near ceiling, no English language programmes. Wi-fi only worked properly in bar area.
The location is right on the beach, at the quieter end of mojacar but within easy walking distance of a few shops, bars and restaurants. The swimming pool is covered to prolong its use. The room was clean, pleasant with good quality beds, the ground floor terrace had uniterrupted views of the sea. The mini bar is actually a fridge, but useful for our own drinks. The public areas are lovely. We liked the hotel and the staff were very friendly, however, as in most Spanish hotels there are no tea making facilities in the room and the buffet breakfast was limited in its choice. This is not a negative about this hotel just something to remember when staying in most Spanish hotels.
I found the hotel very very clean, comfortable & quiet. the food excellent, very good variety and quality. hotel was almost on the beach. Not at all
The beachside location was fabulous with lovely comfy sunbeds, the pool was also great. The breakfast buffet was excellent value. The rooms were comfortable, lovely to have a fridge and aircon and balcony. All in all very good value.
Cleanliness and comfort of the room together with sea view No
det var veldig rent og pent, med et veldig fint bassengområde kantinen kan få litt dempet belysning på kveldene, samt 2 stk egglagere på frokosten.
Vi likte spesielt godt det fine svømmebassenget og hele området i og rundt dette. Vi likte også det vennlige og effektive personale i restaurangen. Mottakelsen ved ankomst virket nærmest uvennlig; en resepsjonist som snakket i telefonen i over 5 min. mens vi ventet ved disken og ble betraktet som "luft".