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very friendly staff. no
It was somewhere to stay to be near friends who live in Garbagnate but who couldn't accommodate us in their home. We didn't spend time in the appartment other than to get ready to go out and to sleep but I found the appartment ideal and would highly recommend it. NO COMPLAINTS
Close proximity to the MilanoFiera (Rho)! Everything we asked about, was on no problem basis, and there really was no problem!!! Bathroom needs more shelves and hangers!!! No proper breakfast (but we were warned about that by the hotel staff!!!)
Roon cleanliness, nice garden, private parking
clean room, kind staff, free parking, new building, confortable beds, good value for money (I can recomend this hotel for people with a car and GPS, without a car it is difficult to access) 20km to Milano, in the kitchen there is no pan, glass est., breakfast is very basic
Large room, very famililar and helpfull stuff. The bedrolls was not sufficient for comfort. It was missing some quilt. No english skilled stuff.
Nærheten til sentrum Vennligere personal i resepsjonen. Mer spennende frokost - fikk hår i rundstykket!
Fin beliggenhet ca. midt mellom Stazione Central og Domo. Renslige OK rom. God frokost. Dårlig med spiseplasser (restauranter) i nærheten.
Meget komfortabelt hotell med et hyggelig personale.Et av de få hotellene i Milano med svømmebasseng. God restaurant. Følgende var alt for dyrt: minibar,trådløst internett og frokost. Litt utenfor sentrum, men metro like ved.
Ett nydelig hotell med historisk "sus", vakre og nyrenovert rom/bad, super betjening, et flott fitness anlegg, basseng og spa muligheter (det siste ikke benyttet av oss). Gourmet mat I restauranten. Dur kontinentalfrokost (35 euro), men dette var innkludert I våre ropriser så vi la på 10 euro og fikk en fantastisk frokostbuffet med alt, innkludert champagne! Hotellet ligger sentralt rett ved metro og jernbanestasjon. Det var egentlig en opplevelse å visitere alle rom, innkludert toilettene I underetasjen. Egentlig ikke - det måtte være billigere kontinentalfrokost for de som helst vil ha en lett frokost, men som endel av romprisen var det jo greitt.
nice room, very good restaurant
location, and room size old equipement (TV, and phone not functioning), AC not functioning as well.
Good location Concierge not very helpful/knowledgable for a 5star hotel
easy access to central milan
We had a great time Hotel was beautiful. Our room was lovely and big with a nice balcony. Room service was excellent too. Will definitely return.
Convenient location right by central train station.
the rabishest hotel i use it so far.
Staff is excellent and take care about details. They also noticed that it was my birthday and they sent to my room a cake and a bottle of excellent Spumante
he wortste hotel ever been..... should be rated as one star even less i was shocked of the place its petty to be called Le Meridian very old very dirty very awful
The lovely fruit and sweets when we returned to our room. The location was not near the sites we were interested in seeing.
Friendly, Comfortable + Fantastic Breakfast Location, Very close to Central Station. Not good area
Simply beautiful: service, decor, facilities, all up to a 5 star hotel. Room service is insanely pricey. A "flying" shower curtain certainly did not fit in this hotel, nor did the poor hairdryer.
Staff was excellent. Room was beautiful. Milan was great.
Hotel was fantastic very spacious, the cleanliness is immaculate even for a 5 star. parking next door was very handy charged 15 euro per night instead of 30 Euro.. Bar staff were fantastic and very helpfull There's not much around on a night to do, we were charged e5 for 2 pillows, my 5 year old accidentaly pressed the button for a Movie which we was charged 14 Euro, at checkout they would not waive the charge. you have to pay 30 Euro to use the spa which should be included
Bed was very hard
Here was no bottle top opener though there were plenty of bottles with tops in the mini-bar
Not Friendly, Dirty, Far from Center but good value
The room had several small defects that could not be fixed during our stay. They offered to move us to an other room (including moving all of our lugage) or complement our breakfast. We chose for the last one. Very attending staff.
the reception area and facilities were very good so first impressions were always going to be good. the room was not clean and socks were found from previous client. the staff were very welcoming and factual but lacked personal touch. after paying for parking and the ticket not allowing us out the staff seemed uninterested as we had already paid and checked out.
there is no tea and caffe srvices in the room ,for a 5 -star hotel this is not good
Courteous service by bellman and front desk staff. Beautiful hotel, nice size rooms and beautiful bathroom. The internet service (if you don't have your own laptop)is not linked to hotel so you're on your own if it breaks down or does not work. Should be an automatic these days. No cups/coffee/tea provided, but were given a kettle. Also no iron & ironing board offered - just laundry service!
Location of hotel very good, underground (red line) within 3minutes walking distance. Colonial style of the hotel's interior nice, although about time for a bit of "refreshing" A blanket as bed-lining, in a 5star hotel? Never seen that before. A nice hotel, but not quite worth the price.
Stille rom, stor og god frokost, sentralt
Vennlig personale. Fin beliggenhet. Hyggelig barområde. meget god frokost.
Hyggelig personale. Fantastisk gode senger og puter, noe som var gjorde at vi sov godt etter to netter på hotell med harde senger og puter. Hotel Berna kan godt anbefales til andre som skal til Milano. God frokost! Nei.
Beligenheten, frokosten, bartjener max Lite hyggelig betjening ved avreise/utsjekking
Sentral beliggenhet. Hyggelig personale. Komfortable rom. Fin frokost. Mye bråk fra maskin som ble brukt til laging av gulrotjuice i frokostsalen.
Grei frokost. Kort vei til metro Ha mindre møbler i rommet. Fjerne gulvtepper
Jeg likte fasaden, og lobbyen rundt resepsjonen, samt de ansatte. Frokosten var veldig dårlig, og hadde null tilbud til glutenallergikere, selv da vi spurte. Hotellet skriver på sine sider at de er moderne, men rommene er gamle, og lampene på mitt rom var det knapt lys i. Dette var sikkert et flott hotell på 70-tallet, men må moderniseres kraftig. Da jeg spurte om Spa-muligheter sa de nei, og da spurte og de kunne anbefale et Spa-sted i nærheten hadde de ingen anelse. Dessverre en skuffene opplevelse totalt sett, selv om personalet gjorde det de kunne for å gjøre opplevelsen bedre.
Dette hotellet utmerket seg ikke for min del. Utsjekking gikk effektivt, bra personale da. Nattespersonale bør være mer effektive og serviceinnstilt når en trøtt familie ankommer sent en kveld.
En svært hyggelig person i fokostsal og restaurant.
Rommene på hotellet var store og komfortable. Betjeningen var vennlig og frokosten var bra. Hotellet ligger i tillegg nære metro`n slik at man enkelt kommer seg til sentrum.
Hyggelig og hjelpsom personale. Meget bra restautant på hotellet. Stilfullt hotell med perfekt beliggenhet.
meget hyggelig restaurant med liten men god meny
Meget hyggelig betjening og lekre lobby/restaurant/bar-områder Noen rom er oppgradert, men jeg bodde på et eldre rom og de bør moderniseres.
I stayed for two nights the location of the hotel is exellent for somone who wants to do shopping in melan the colors and design of the rooms is outdated and the reception and lounge area is dim and lacks artificial lighting
I have always found the Carlton to have all ready upon my arrival. My room was available and all was in order. The staff is always very helpful and informative. You cannot beat the location of the hotel to the great shops. The one thing i find about my stay to need updating is the comfort of the bed. Mattress, pillows and possibly softness of sheets need some change. It is not the most comfortable.
The service was very good. The concierge advise very helpful. The location from our point of view was perfect with the shops and Duomo all close. We never ate in the hotel however I understand the restaurant to be very good.
Service is good, the location is excellent for shopping in Milan The classic number is not comfortable and very small, it was street view and it was very noisy in the morning.
staff was very helpful and accomodating photos at booking.com indicated swimming pool, but ther4e is no pool. The spa was closed during our stay
1 Location is perfect for shopping! Just this! When they gave me the key from the room! The room was dirty! After they are changed the room! Air Condition system was broken! Lamp in the toilet was broken!
Although we had a reservation for 3 nights, we've stayed there only one night because the conditions were like a 2 stars hotel.
The bar and the staff there was a funny distinctive smell in the room and I don't know what was the cause.
reception staff wereunbeliveble bad.
Good location, helpful staff, decor and Trattoria Bagutta on Via Monte Napoleone The terrace on our room was a bit grubby, silly internet prices and no internet in room other than the tv.
beliggenhet enkelte rom er "old-fashion" kunne med fordel oppgraderes
Det var helt utmerket plassering så nær jernbanestasjonen. Det lå flere restauranter og butikker i nærheten. Lett å finne tilbake.
Beliggenheten i forhold til sentralstasjonen og metro samt rimelig gangavstand til sentrum. Slitne heldekningstepper i korridorer og hotellrom bør renses eller erstattes med nytt belegg
Beliggenhet i forhold til tog/flybuss/undergrunn
Fikk først et røykerom. Ønsket å bytte til et røykfritt rom. Dette ble ordnet umiddelbart. Trivelig rom med alle fasiliteter. Utmerket frokost. Sentral beliggenhet i forhold til jernbane/metro. Mye for pengene. Unngå at ikke-røkere får et røkerom