Nice surprise, because I have been in Milan in many cheap ratholes... But this hotel was clean, spacious rooms, nice staff, and excellent location!
Nothing It was horrible while making the checkin I don't remember how many people asked for a room for 1 hour It was a pick up hotel and we are very disappointed to find such an hotel in booking.com It was a very bad experience
it was not good at all, the room was of very bad quality and standard and was too expensive for what you get. the only good thing was that its very near to the train station.
Closeness to Stazione Centrale & metro Rooms did not have shower/wc
location was good close to central train station, but otherwise I did not enjoy my stay there. the size of room was particularly small, and the price did not reflect the quality of the hotel. It is a possibility that the hotel increased the price as the city was busy with the exhibition.
The traffic noise worsened by needing the window open for ventilation.
staff is willing to help. Clean toilet. Room could be more clean.
For such an international location, reception had a very poor grasp of english. Toilet leaked when flushed. Very expensive and generally poor facilities.
the position of the hotel Too noisy room, it was impossible to sleep there due to the traffic all night long.
Good location - near to statin and ok for stop over during travel.
breakfest is wonderfull, interiors are really nice,
Nice, new & modern designed hotel, not so far away from city center. Very nice & helpful staff. Hotel definitely started its services to early. 2 times during our stay there was a lack of electricity, my girlfriend get stacked in elevator for 20 minutes & very bad organization during breakfast(not enough tables, staff, products etc.)
room was nice just the bathroom furniture was old, damaged and not appropriate for 4 star hotel, quite far from city center, the rest is ok for such an expensive city like milano
The beautifull design of rooms and general areas The location is quiet but the street not so nice
Room design is perfect (except someone chewed table top in the bathroom). Design does not leads to comfort this time. Usability of any element is very low.
breakfast bad location
Great buffet breakfast in sunny modern dinning area. Great room decor. Poor location. The 35 Euro we saved for one night was spent on taxi fare. Hotel front desk was understaffed, although nice. Was obvious that hotel is still under construction and was not constructed with care.
we did like room,restaurant,not expensive ,good condition,everythink was perfect! morning receptionist were soooo rude...but its ok,i dont remember her name,she is small,skinny....but not nice at all... but the rest staff were very nice and helpful
Good location, pleasant staff, nice rooms No Air conditioning working at the time of our stay!!!!!
Room, reception and breakfast area design. Good breakfast area staff. It is still under construction! Everywere is dust! Parking only near the hotel for aproximetly 10-12 cars for all hotel! Towels in the shower make so big quantity of down what all room is white! When you take a shower all floor is wet. One day room-service forgot to take a toilet paper, second one forgot about soap. Hope if owners of the hotel change the staff hotel will be more welcome!
Good hotel, good stuff, small, but clean rooms, excellent disposition very bad and slow elevator
the only good thing about the hotel is that it was close to where i wanted to be, it's not in the heart of the city but it was what i needed at the time and it was close to transport and shops. the morning staff were unfriendly when i arrived, they treated me as i was there to give my money and for them to offer what i paid for. verry sad welcome. it's a shame. the room was looking clean but it had a smell of something coming from the carpet i think it was damp but i can't say for sure. also the room felt empty, dark/bad lighting and also on the website they say that the hotel has a theme from an opera for every floor, i was on the third floor and theme was "a cheap hotel in Milan for a high price".
Attractive price Every morning is very noisy of the metro voice...... Like morning call everyday.... Is really bad
the hotel was at a good position.
It is nice hotel, located in the shipping center, It is very calm. The staff are friendly, even you have to carry you bags to your room by yourself. The furniture is old. Anyway, it is not bad. The architecture of rooms. You have to run through long zigzak allays to reach your room. So you feel that you are running in a puzzel.
The hotel was in excellent proximity to everything! The staff were very helpful.
location airless small room
Hotel is nice, with painted walls. Nice bathroom. Location. It was not so obvious that is directly on the underground in the street with heavy trafic. It was dusty in the room, and when I open window, too noisy.
very old hotel, my room was GREEN from the carpet to the bedspread. old and shabby
Very helpful and friendly staff. Good breakfast. Very convenient and central location. I have stayed at this hotel several times in the past and wold stay again. Graffiti on lift
Staff were excellent - extremely pleasant and couldn't have been more helpful. Rooms were spotless and beautifully appointed. Loved the courtyards, particulalry pleasant on warm nights. Very minor things. Iron in room would have been good, and some milk for the tea. Nothing of any consequence at all.
The location of this hotel was great for getting to an early morning meeting without having to hit the Milan traffric and the location of the hotel's advised private parking garage was good but extremely expensive even compared to central milan rates 30 euro for 12 hrs! most other car parks charge 25 euro for 24 hrs. We stayed in a junior suite which was very nice but there didn't seem to be much hotel info in the room and we didn't even realize we had a mini bar until it was too late. Ideal for business but nothing around the hotel if coming for a romantic stay! Town House 33 is advertised as just a 10-minute walk from Milan's fashion district and featuring its own private garden with palm trees, The hidden private garden is a peaceful oasis with exotic palms decorated with small refined tables and pretty soft chairs, it is possible to drink a glass of wine and taste marvellous snacks and meals.These coments and the fact that the price for a junior suite was so cheap sold this hotel to us but when we arrived we were taken into the the hotel next door 'townhouse 31' to check-in which is in the middle being renovated and was stood in what looked like a old furniture storage area! this and the fact that the palm tree garden was not in use for drinks darken our stay.
Mossimo the reservation manager was excellent as it was the first day the hotel was open, he handled all problems in a professional way, he coulld not help enough, he was a great
The facilities were great aswell as the room. Staff was really kind and helpful. There is a city bus that passes by and takes you to the metro station. Breakfast was good and really good value for your money. Would come back again and recommend. Only bad thing would be that it is not too close to the city and the city bus that would take you from the metro station to the hotel stops service at 9:30pm.
May be the easy access to the airport The hotel is named "Holiday inn express" not "idea ......". The environment is absolutely not charming and even looks not safe . If you are not italian , you are treated like a 2nd choice especially at the reception and in the restaurant ( except for the breakfast ). Here you come to sleep, to pay and to forget the place.
The hotel is brand new I loved to be a "first user" Routing problem by GPS/and directions from the city
The hotel was well located to everything we wanted to see and do. The hotel was great,
The waitress in the restaurant did not speak any english, only italian and french which we felt is not acceptable for a big hotel like this. We had big problem ordering food that evening. Something that normaly shouldnt be any problem. This was very frustraiting.
Hotel is very new and clean. It has a big parking space. It is very easy to reach high ways. Just a small note, you should have a car to reach easly to this hotel, TV channels were limitied
We had a great time, the staff were very helpful and the hotel was spotless. The location is on the outskirts of the Milan, well suited if you have a car and ok once you master the local transport . If not be prepared for a walk ! Struggled to work out how to flag a taxi down - look for a yellow post/kiosk with a yellow light on the top and press the button and wait
The quietness and the facilities pretty new. The surroundings, it's far from anywhere an there is not much around.
Rommet er rent - samenlignet med andre hoeller jeg har bodd på i samme området. Hyggelig resepsjonist. Svørt gunstig beliggenhet når man stiger av flybussen og vil komme raskt til hotellet. Kjempesjarmerende bakgård for en nordmann.... Hotellet er ikke luksus, men det er ogsaa langt fra det motsatte ( det er klart! akseptabelt. Og så seriøst at jeg som alene kvinne følte meg trygg. Kun kjeks og kavring til frokost var litt kjipt... Hadde vært fint med f.eks. skikkelige kroasanter eller rundstykker. Belysningen, inkl. noen turkise gardiner som avgrenser området for frokosten, gir et nitrist preg til frokosten. Men utover dette mener jeg det ikke er noe galt med interiøret overhode.
Den ligger ved sentral stasjonen.. og all transport fra og til flyplass er en rekkevidde på 7 min ! Selv om det er en 3 stjerner, så forventa jeg noe mer for penga! absolutt en 2 stjerner hotell hvor all tilbehør bør forklares nøye før opphold ;) service veldig dårlig!
Bra plassering i forhold til bysentrum.
The hotel was close to the central station and metro. Nice rooms, and the staff was helpfull.
Vi kom med tog til Milano og hotellet var enkelt å finne bare 5 minutters spasertur fra stasjonen. Renholdet var for dårlig. Det var mugg over alt på badet og malingen flasset av i taket. Det var varmt i Milano når vi var der, og aircondition sto på for fullt, men klarte ikke helt å holde temperaturen på et akseptabelt nivå.
Interier, design Toiletry Set (shampoo, lotion ...)
The location is excellent: we walked to all main attractions and to train to Malpensa airport. Personnel is extremely friendly. Breakfast buffet was good, with live music on Sunday. The room was a good size and calm, with a very modern bathroom. We would go back any time.
I liked the desing of the hotel - its so modern, and the large room with opera wallpapers was amazing. The staff is extremely helpful! And also breakfast was really good. The bathroom was quite strange: too large but not convinient. U dont have even a glass to put ur toothbrush. Also hotel is too modern and sometimes i needed extra explanation how to use facilities in the room. Unfortunately there were no info list in the room.
The luxury of the rooms and the servise Nothing
outstanding room interior. you feel like in opera house. advance twin option is extremely amazing with two floors and stylization for the opera balcony. BRAVO. liked everything.
This hotel offers nicely decorated rooms which are large by Italian standards. Its location, virtually behind the Scala, is perfect. Fairlly bad smell near the elevators on the ground floor. Attentiveness of breakfast room staff could improve.
The carpet in the room was dirty.
They told us that only 2 of us could have the free buffet for breakfast that the third person would be 20E - this is the only time we have stayed in a hotel room paying for 3 people and have been told we would have to pay extra for the "free buffet" - also the internet access was 11 euros per hour ( and we were unable to access it at all) way to expensive when normal hotels charged only 2-3 Euros.
the clean room' the food
nice and helpful staff hotel renovated ages ago. staff is doing thier best, but carpets, walls even elevators look like in an old, not used factory. 4 stars for such hotel??? never should get it!!!
Reception staff - outstanding - really helpful and pleasant Breakfast very good during weekdays but not good Saturday or Sunday. Fruit selection poor and croixants restricted to chocolate only on Sunday!!! Much as I like chocolate there are limits!!
Our purpose, was one night during our trip to Toscane. The family room was big, and two twin beds. This suits perefect, for a reasonable price. Very old fashioned, classic interiour, not easy to find the right extit on the divers highway in Milan....Breakfast was poor....
Rooms & hotel facilities were very clean. Staff was very friendly and provided good service. Roome were quite and at the right temperature. Bed was good. Breakfast could be a little bit improved (buffet was very simple).
Reasonable room, good access to public transport to go into Milan and good breakfast