The staff was friendly and helpful. The heat in the room wouldn't regulate. woke up at three am in a sweat and checked the room thermostat. It registered 90. Tried to turn heat down but it continued to blast out of the register. Ended up turning if off and opening the window. The walls between the rooms are very thin. We heard every conversation in the room adjacent to ours. Eavesdropping was fun until that family decided to wrestle and crank up their music. After a half hour of that I finally had to do that awkward thing where you knock on your neighbors door and beg a quieter life out of them
I thought the staff were very kind and helpful. The food in the restaurant (we ate an early breakfast) was very delicious and good value for the money. Everything was clean as far as I could tell. The room! I had a horrible night sleep. The bed was not comfortable, which is my opinion. The thermostat is right next to the heater and I think because of this, the room was constantly hot AND cold. The room was incredibly dry and consequently made me very dry-mouthed when I needed to be the opposite.
What did I like? My car did not end up on blocks, and it was a $6 Uber ride to downtown. The staff was pleasant. What did I not like? For >$200/night the following were unacceptable to me...The broken glass in the window, blood on the lampshade, only 2 two towels for a noted party of 4, A/C that didn't work, having to walk downstairs to get the fan we request be brought up to us because it never came, and the "mysterious" charge on our credit card at 5am that took two people to explain and blame the person who checked us in. That's what I did not like.
The bed was comfortable. The Air conditioner didn't cool enough.