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The garden where the hotel was situated was so nice and beautiful, the pools and rooms also. There was almost nothing to do in the evening.
Greenery and the hotel setting was beautiful, friendly and accomodating staff The room cleaning service was very minimal, for example complimentary fruit was left sitting in the room for days after it had gone off and we had to place it outside the room ourselves for it to be taken
We enjoyed staying at the Santrian club area, just great,in fact we enjoyed our stay full stop. Nothing
the seeside that every morning people put there towel on the chairs and went than away the most of the day so other people had now chair
My husband and I loved our stay at the Puri Santrian and hope to book a return trip in 2011. Everything was excellent - staff, room, pools, spa, food etc. etc. No comment.
Hotellets hage og bassengområde med fasiliteter var vakkert, komfortabelt og rent. Personalet var veldig hyggelige, vennlige og hjelpsomme. Til tross for det positive nevnt ovenfor, så synes vi ikke at romstandarden helt tilfredsstilte nivået til 4-stjernes standard. Renholdet var heller ikke slik vi er vant til å finne det på tilsvarende hoteller i Europa/Amerika. Likevel er vårt hovedinntrykk av oppholdet på hotellet positivt.
Good kids club facilities, good swimming pool and water slide for the children, staff very friendly and helpful. The plaza suites is a bit tired, kitchen and bathrooms really need refurbishment, and some of the facilities need updating such as basketball hoops, water volleyball net etc.
Great having its own slippery slide and pool attendant @ the pools. would have been nice if we had the option of a balcony as we are smokers with children.
I like the facilities in the room and the cleanliness. Overall the hotel is clean and the staff are helpful. The only thing that I don't like is the location which is on a main street with few shops around. We need to take shuttle from the hotel every time we want to go out and the last shuttle is 6 pm.
Had a fabulous stay would stay with them again none
Family friendly. Activities for kids. Great breakfast. Suites very big, comfortable, cool. Slow service in restaurant for dinner.
Very good for family travellers, plenty activities for children. Staff very helpfully.
Nice suites with spacious rooms for the price we've paid. Also, the staff are friendly, helpful and responsive to our request. A lot of activities for kids. The breakfast buffet promotion is good value for money. The toilets do not have windows.
Good swimming pool for kids Poor service at the restaurant, took a long time before the drinks were served and instead of the ordered fresh juice, they served canned juice.
Suberb service, central yet quiet location, close to local amenities, very clean, friendly staff. Would certainly stay again No sun loungers in private or public pools
Everything - there is nothing to dislike about it
Location right in Sanur, next to many restaurants Not having Internet access in the rooms is a turn-down. Internet access exists in the lobby area, but the lobby has no A/C nor natural ventilation.
That we got a better room than we booked, because the room we booked was not available when we arrived.
comfort ++ / nice hotel
very handy to the beach and shops, and good they provide the shuttle bus to the beach club stuffs they are not offen smile and the towels not clean at all. also u have to tell them to clean your room otherwise u dont know when they will go to do it.
It was close to shopping, a short walk to the beach. Breckfast was fine. The bathrooms are a little bit worn out. Could you a fresh facelift.
The garden setting was nice, food was good tho breakfast options were limited. The bed was comfy and it was very quiet at night.