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ocean view was nice the room was small no refrigerator, no microwave, room was dusty and we had to enter from north tower when we stayed at the south tower. we had to have our vehicle parked across the street instead of at the hotel I understand there was storm damage from the hurricane but they could of told us the pool and spa were closed before we booked if we had known this in advance we would of stayed elsewhere. VERY DISPLEASED
Staff was friendly and helpful to an extent, the hidden fees were your surprise when checking out. All the add on fees are terrible!
Beach and buffet Construction
The location on the Daytona oceanfront can't be beat. We have stayed here every spring break for the past 5 years. I must say, it has gone downhill. Everything is just looking shabby. Our room smelled moldy. The staff were incredibly rude on several occasions. we paid a premium price for Motel 6 service. We'll be looking for different accommodations next year.
Staff was very friendly Hôtel need some repairs
Loved the location to the beach and the staff was awesome The window in our room was not sealed all the way, we had a view of literally only the roof, and the pool seemed small for a hotwl of that size. It was always packed.
The view and the facilities were worth it. Paying for parking, which was across the street... Very inconvenient.
The hotel is amazing and at a perfect view right on the Beach. It was an overall terrible experience, I had 2 nights and it was pricy but I was willing to pay some extra money to enjoy my vacation, the first night the room next to me had a party with a music that was so loud and when I complained, they changed my room and I had to pack my stuff and walk to the other tower for another room at 1:30 am, there was no security and rooms were packed with at least 5 or 6 teenagers and they were so noisy and again no security or someone who can ask them to lower the noise at least at night time, 2nd night had a false fire alarm and had to evacuate the whole hotel and that took about 3 hours to resolve, got back to my room at 1 am, that might be a bad luck so that won't be the case for everyone but once again the hotel had no kind of security or manager that take care of the guests and provide a quiet, relaxing time for their guests vacation.
the rooms were spacious and nice. The check in lady was very helpful and went above and beyond to make our stay great. I would definitely recommend staying here nothing
The hotel was nice, clean and the staff were all very helpful. The restaurants offered good food (especially Hyde Park) and the pool area was fun to hang out in. The beach access was excellent and we enjoyed the ease of leaving at night to go on walks down the beach front. We didn't stay in Daytona much as we travelled to St. Augustine and Coca Beach but the hotel is a good half way point for both places. The food and beverages are really expensive and if you just add them to your room expense instead of paying cash the cost will add up quickly! The rooms are clean but very basic and had a little wear and tear. No refrigerator in our room nor a trash can in the bathroom which is just strange not to have. The windows and walls are very thin so you hear all the noise from the Amusement park which is right next to the hotel if you stay on the south side of the hotel. Valet is always nice but for $22/night again can add up quickly but they were very fast in getting my car!
I liked that everything was close to hotel. There was garbage in stairwells and so many homeless people hanging around.
Was a little displeased with not having a comforter on the bed.
The staff were very friendly and helpful. The room was completely upgraded and clean. The amenities were very nice. Heated pool, it was December, salon, restaurant and outside tiki area. The outside of the hotel is not adequately being maintained. We had a street view and our window was so dirty we could barely see out of it and there was bird feces all over the ledge that had not been cleaned in some time. But still an excellent place to stay.
This was a great resort next to the boardwalk. You are in waking distance to the pier and food places. Once you park your car, no need to use it again until you leave! We will be back! It was just my fiancé and I, so the bar with all of the "buckets" were great! Clean, friendly staff!
Good location in terms of the beach In dire need of renovation. Awful rooms and staff are slow and inefficent at check-in
Nothing Where do I start with this place- The first room I was checked into was smelt so bad - The smell was like a pest control company just left before I got there and the carpet was still wet from being clean and it smelt of mold and must and bug spray . The bedding was stained and ripped . To make matters worse there was a drunk kid in the hallway sitting at the end near the room blasting his music . We asked for a different room and where given a different room the smell in the second room was a little better and also another drunk kid in the hallway on her phone sitting in the hallway . My partner and I decided at this point to find something to eat in the area and everything was closed . We decided to walk back to the hotel and see maybe if the bar or something was open in the hotel . We walked out side the hotel near the pool and that was a mess with beer cans and drunk people everywhere . At this point I called Kayak to complain about this and was able to get a refund when it finally hit us .. My partner had stayed at this very hotel on his spring break 31 years ago and the hotel had not changed in 31 years . This place need to do some major work and the staff is rude and need to be retrained . The staff lies to the customers about everything and the holding of funds on ur credit card . We where able to get all the money from Kayak but the funds from the hotel are still not refunded to the card and have called several times about this and get the run around this place is HORRIBLE and need to be put on HOTEL NIGHTMARES . we decided to head out daytona and head north and found a great hotel in Palm Coast .
Huge issues with elevators. Only 3 for the hotel and 1 was broken much of our stay. Unable to use elevators at all during check out due to back up. Had to load gear for 3 babies by using 3 floors worth of stairs. Beautiful hotel but elevator problems are a deal-breaker.
The View was breathtaking I was quoted a price of $93 I was charged 200 I was charged a resort fee of $20 I did not know about not only that they listed the spa and sauna hot tub as Hotel amenities in fact they were not they were an additional charge if you use the spa how can you list them as Hotel amenities we wouldn't never go back
To much noise
The resort is directly on the water and is in the heart of Daytona Beach. We were able to walk to most of the local attractions and restaurants. Parts of the hotel were well decorated and maintained, especially the conference center wing and the lobby. Some of the food options at the bar side grill were very good and reasonably priced. My wife and I stayed at this resort for our wedding anniversary. We were very disappointed. Despite being let to believe by hotel staff that there would be some special anniversary accommodations, absolutely none were received. The hotel was very loud with spring breakers; we were woken up multiple times each night by the partying. Our entire floor reeked of marijuana and there were empty beer cans on the hall floors. The elevators did not seem to be functioning properly while we were there, for the wait times were unbelievably long. The breakfast buffet is nothing more than a cheap continental breakfast. We left the hotel every day for breakfast and dinner.
Bathrooms extremely small
The hotel is very nice and right on the beach. Swimming pool is heated but outside. I don't know about the rest of the hotel what room 104 was fantastic. it has a patio and access to the beach from your room.
The staff was amazing! Went put of their way to say hello everytime we saw someone, very attentive. We stayed an extra unplanned night because we were so impressed with their staff How expensive their drinks were. We spent more on drinks then we did on lunches and dinners
Clean place with great pool area for kids...but no room service, cleaning service or valet. So be prepared to wash your own towels.
Beautiful view from balcony, and pool area nice. Make sure when you book it specifies ocean front! Wifi is terrible!
The jacuzzis and the lazy river are great! Great access to and views of the boardwalk AC unit broke on last day there, no one came to fix it, and apparently never even put it in the system. Children were throwing bread and liquids into the jacuzzi tub beneath their balcony. In the bedroom facing the hallway, the curtains didn't close all the way and the blinds left huge gaps where you could see in from the outside, plus light just just streamed in all the time, it was never really dark.
The room was great, washing machine was a god send and easy to use, views from the room were fantastic, no maid coming into the room each morning was good, balcony was ace, no long ques for the lift, awsome place to stay for a family. it was very busy
The location is great, the view from my balcony. My room was not ready on time ,my waiting time was 40min Not towels my experience was not good Not good vacation
Pools & beach Room a little dated
Hotel staff was horrible Waiting at the front desk for almost an hour and a half At 10:30 pm
Good value and location. Nice pool. No maid service during stay, but maid came thirty minutes prior to checkout to get room ready for next guests! Next time will check the fine print because 10am check out time during Biketoberfest may be a deal breaker.
The only thing I liked was the different pool activities for children and location We were placed in a Handicapped room with Me my fiance and 4 young children and the bathroom had no door and it was completely inconvenient and inappropiate. No one seemed to care of my concern.
The view and the staff at the front desk How unclean the rooms were
Beach and pools, Oceanwalk Restaurants, and the Turtle Bar We were never able to get a chair by the pool, we were forced to go to the beach. There should be more chairs by the pools. Also, there were many people by the pool without bracelets. The Security at this resort should be enforcing this, they just ignored it.
Good pool, good tv channel selection, good dinning area long waits for the elevators
would be good if staff were able to answer questions about area better,for example,is there a local gym to work out at,local restaurants..
Great value and the room was big.
location was perfect for us
I liked that the hotel was a few feet from the beach. The staff was friendly. Room was clean and we had kitchen stuff to cook with. Pans, plates, utensils etc. Little stove, microwave, refrigerator. We cooked our own breakfast. The pool area was very nice and not busy at all. They had an area where you can grill. Hotel provided daily activities for guest. I didn't partake but thought it was cool. I would stay here again but probably without a car next time. Parking was hard. We lucked out with it but seems like we always took the last parking spot, they push you to talk to the concierge to sell timeshare. I avoided that entirely. I had read in a review that they will call your room. They suggested to unplug the phone which I did. I'm not sure if the maid comes daily but our room was never cleaned. When she did knock we were still getting ready for the day. She never returned to clean. Other hotel housekeepers usually come back to clean. Our trash can stayed full.
Good location can walk to everything Had to wait to check in.
The location. We hated the view, we go a view of the dumpster! We wanted to switch to ocean view and room wasn't available. The guest relation services would leave early and didn't always have the information I needed. That department really needed improvement,
One front desk person was very nice, while the other was in the wrong job for customer service.
Large kitchenette rooms. 4th floor room internet was very poor. Remember dial up? Room was dated. View of parking garage. Shower only in bathroom with weak water pressure. They ask for another $10 resort fee when checking in. Not sure what that fee is for because if you want to use beach chairs there is another charge.
Room was very big, great view of both the ocean and city, staff was very helpful Router for the wireless connection was unavailable
I love the front desk help. Also like the activities Dept. They have activities daily for the whole family. Been there 4 years in a row. N/A
The service and convenience was great. Amenities were better than expected. Very laid back made for a comfortable stay. Only way to underground garage is through elevator - no exterior entrance
Convenience to dining,beach and price along with hotel comfort, also, the roominess. We have stayed with Daytona Beach Regency several times