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meget hyggelig resepsjon og service. Da vi hadde sen flyavgang, fikk vi beholde rummet til kl 1800 uten tillegg. Buffetmaten var lite å skryte av. Rikelig, men uten smak. Dampkjøkken på dårlig nivå.
vi føler oss hjemme der! Nei
People are nice. Food was good. Bella Maris Hotel was hardly 4 stars hotel and we were surprised that it was rated as 5 stars hotel!!! People are generally nice. However, French was too much!!! TV channels were only Greek or French with only one English channel which is really not good. Rooms were also very poor considering them 5 stars rooms. Toilets were so old and needs reinnovatio Thank you
needs some renovation
Perfect location in the heart of the city next to bus terminal . Friendly multilingual staff. Luxurious atmosphere.
Good hotel nice staff perfect location to start and finisch your trip to crete, next to harbour and airport, no noise and relaxed atmosphere nice breakfast
Excellent, helpful and friendly service. Immaculate presentation Dinner was average - not up to standard set by the rest of the hotel
The hotle is very well situated with near access to 25th of August St. and the Market. The view of the venetian castle and harbor from from the hotel is dreammy. The hotel itself is very designer modern inside while classic outside. The staff was very helpful and friendly. The breakfast buffet was wonderful. The salads were very good at the roof top restaurant. They arranged for timely transportation to Knossos and the airport. My only bad experience was a group of very roudy Japanese tourists which may have had too much to drink and woke me up at 12:30 a.m. on my last night here. Otherwise, this was a perfect stay.
The building, the hard wood floors, the breakfast, people were nice. There were very few people working ! there was no one at the front door when we arrived and we had to walk to the receprtion to tell them we needed someone for our luggage... they send a girl(a waitress) to pick them up!!! I felt bad for her. There was something uncomfortable about how the ground floor was designed , the location of the reception behind all these glass doors!
Great service, nice room. Noisy at times as located in the proximity of the airport. Then again so is almost all of Heraklion and the windows keep out most of the noise. The step up chair provided in front of the bathtub to climb in and use as a shower is a nice touch but I prefer a separate shower without the climbing exercise.
A luxury hotel with excellent staff and fantastic food. Located near marina, port and easy walk to shops, museums etc.
We enjoyed very place, the staff was very nice, worth the money. Must Vehicle
The villas was very convinient located, clean. Stuff was very friendly and helpfull
private pool hotel manager Freddy all breakfasts without vegetables
I like the facilities, the view, the comfort and the atmosphere They are necessaryes more indicators to find the location, from the next village (Hersonissos) and maybe a cover parking near to the entrance of the resort
Very friendly staff!!. Clean accomodation. Peaceful location. Basic but good breakfast. Very children (12-16 years) friendly due to private pool. All in all very good value for money and absolutely recommenable! Location requeres/recommends own transport (rental car) due to distance from nearest village.
very good for families (up to 4), with private pool more service personnel
Nice hotel with many and big pools. Big room with nice bed. The buffet is big with many choices. The room was not clean when we arrived. There were ants and spiders all over the place. There was paper stuck to the ceiling of the room and footprints on the walls. The Air Condition was not functioning.
Nice hotel, nice pools, good and clean room with enough space. The hotel has an all inclusive formula. The food is okay but not great. The room where lunch and dinner is served is very big and does not have a lot of atmosphere. The drinks (beer, wine, soft drinks) during lunch and dinner were not served cold.
it had a lot of activities and places to be with our little kids i think the cleaning needs improvement to all the places.
food no good at all and yang people would be board staying there