Resepsjon og spesielt serveringspersonalet bør kunne et minimum av andre språk enn fransk!
snakker ok engelsk , , rolig på romet , shuttle ok. frokost ikke bra nok , war ikke nok av alt , og darlig med påfull.
Velkomsten av resepsjonsjefen var god.
At de i restauranten kan litt engelsk !!!
Rommet var koselig stort og fint. Vi trengte skyss både til og fra hotellet fra flyplassen og det var helt utmerket. De sto allerede og ventet på oss da vi ankom charleroi, Og på morgningen da vi skulle dra vaar de beredt. Alt gikk flytende for seg.
Nice, comfortable and clean room, good parking facilities, perfect location near the airport. Temperature in the room was higher than needed, no possibility to adjust it. Free wifi only in hotel lounge, should be free also in the room.
An elegant hotel, with brilliant service, amenities, and the most comfortable beds in Europe...surely! The restaurant was good and the ambiance was very comfortable and invited you to stay in the hotel all day and all night. You had to stay in the hotel or face a €30 taxi fare (return) to anywhere. There is no shuttle, and the taxis are on a fixed price €15, so you must add €30 to the daily room price if you want to go to/from the airport or to/from Charleroi. There is nothing interesting that you can walk to from the hotel, so you have to take the taxis to go anywhere. The guest would benefit mightily from a free or even cheap bus/shuttle to/from Charleroi centre and the airport.
The room was big and the location very convinient The matresses are a bit worn out
The location The standard of the food in the restaurant
Facility for the airport Too expensive and no insonorisation
parking faility for the airport
very clean. The room was great.
Closeby, good comfort
very easy to find free parking the pure brekfast
How nice the barman was to us, eventhough the kitchen was closed he prepared a plate of cheese. There were 2 bugs in the bed!!!!!!!!!!!!! And the beds were very uncomfortable.
The Staff are always very friendly and courteous. Room was very cold
That is was cheap, convenient and value for money. Whilst the fact that it was right next to such a busy road was not necessarily an issue, the fact that the double glazed window did not shut securely enough to keep out the noise of the road was not so good.
polite and helpful staff. clean enough. It was really hard for me finding the hotel from metro station. heavy Noises in the corridor until midnight and from 7 a.m.
Breakfast was not too bad and the rest one get used to after couple of nights Room dirty, no space to move or put suitcase, carpet stained, shower in bad condition, mould on the ceiling plus smell of smoke from pillows
The room was clean with crisp sheets, however two of the three bed covers had holes. The breakfast room was large and the food plentiful including Liptons Tea bags. Upon entering we were asked if we would like to stay as the hot water did not work and unusually for Belgium they did not speak any English. Snow was on the ground and the bedroom window would not shut - so I wedged it shut with the curtain. However the room was warm.
The Breakfast I kindly asked the hotel to reserve me a taxi for the day after. The hotel did not call a real taxi but a 'fake' one. receipt was not issued since the taxi had no real licence. even if I asked twice if the car was 'legal'. The supposed taxi had to heater, it was unfortable and dangerous (right side driver). In addition the hotel room had no heater working and my night was particolarly cold. however this was fixed for the second night.
The Breakfast,and their London Taxi Iam o.k with them.
I expected, that it will be much more worst, but it was quite good for the price. Room was worm and tidy, not noisy. Also internet for free was available. Not verry fast, but it was. In the breakfasts was enough staff to choose, what would you like to eat. Im satisfied for the price and what cen i get.
Nice staff, delicious and rich breakfast. Very poor sound isolation, poor and old room interior, old and very small tv.
Reasonable position / onsite parking / early hours breakfast For the same money I have obtained a far better facility recently.
Basic accommodation but roomy, ideally placed opposite the railway station, and easy to find
Privateness was ensured Sewers in kitchen as well as in bathrooms were plugged or semy plugged
A fantastic apartment room at a snip of a price! No, it had all the facilities we wanted
The location near the station, reasonable cooking facilities, an economical small apartment. No Internet connection in this particular apartment, despite being listed on booking.com as having an Internet connection. Some of the owner's other apartments have connections, so you need to ask specifically if that is important.
Nice to have Kitchen facilities, close to city and train station. Able to extend stay for one night when flight home was cancelled. Was not obvious from the description that this is not a normal hotel, no reception etc just a room in a business/residential block (no sign at the from door with the name). This also made it difficult to find.
Location & staff. Renovation particularly of shower room required.
Because it locates near from Charleroi station, it's very convenient for city act & sight seeing.