Hoteller i nærheten av
Centro de Congressos de Lisboa,
Lisboa

Fordeler: The check in was super easy, they attendent was lovely and the flight itself was alright. However, there was a toddler screaming for 30 mins and not member of the crew adressed the issue and talked to the mother ot tried to calm down the kid.

Ulemper: They called us to queue up way before they started boarding. We stood there in a long line for almost 40 mins. They could've called right before they actually wanted us to start going in the plane.

Fordeler: Online booking was nice and easy.

Ulemper: Plane was small ,seats were not comfortable and plane was not connected with eye so passengees were waiting outside of plane in cold weather.

Fordeler: I like the assistant she tried to help me at the check in with the extra kilo even though I was a bit stressed and she was too but she need to listen what the costumer says because there was a mistake

Ulemper: Make the payment for the extra kilo at the same place at the check in point PLEASE I can’t spend 1hr and a half on only the baggage check in and if I want to pay for an extra kilo I have to go another place and wait again a looot The plane was too cold The chair in the plane like a rock stone sitting on There was a mistake in the ticket because of the baggage I’m sorry but it was a bit hard

Fordeler: Excellent value.

Ulemper: Random seating allocation is a farce.

Fordeler: I did not had a seat

Ulemper: I did not had a seat

Fordeler: Boarding took forever and we were an hour late

Ulemper: Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off

Ulemper: Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!

Fordeler: I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers.

Ulemper: We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus.

Ulemper: Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times.

Ulemper: Frankfurt connecting flights, security, and Passport control are terribly inefficient, with unclear guides to get passengers from B gates to A gates.

Ulemper: The video screen freaked up a lot and I was unable to watch movies listen to music for the better part of the 11 hour flight. I noticed other passengers had the same problem.

Fordeler: The crew is brilliant Punctual, spot on... 100% service delivery

Ulemper: Nothing

Ulemper: The entertainment choices needs updates and more varieties I believe.

Fordeler: Flight attendants were nice

Ulemper: Food quality

Fordeler: The flight crew were amazing and had lovely gifts for our daughter

Ulemper: the flight was late and no food or drinks were available without paying rather high prices

Fordeler: The crew was nice. The seats were ok.

Ulemper: The flight from Copenhagen to Brussels was delayed without explanation for nearly an hour. I managed to make my connection to Frankfurt, but my luggage did not. I’m hoping it will arrive today.